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JOB DESCRIPTION

·        Develop business plans for allocated accounts. Achieve revenue targets 

·        Develop loyalty program strategy, design and develop programs to achieve identified engagement objectives.

·        Own agency deliverables wrt to allocated accounts – Program KPIs, operational SLAs, reporting & MIS, technology development, customer care operations, creative services, event management, print & productions etc.

·        Upsell and cross-sell Colorgenics’s services by finding new avenues of revenue generation within allocated accounts

·        Conduct quarterly and annual program reviews with client’s senior management teams.

·        Share strategic inputs, industry best practices with clients and help driving the program performance

·        Develop and implement tactical campaigns to improve engagement through various initiatives and promotions.

·        Giving creative direction to the team. And act as a creative output reviewer and approver.  

·        Team mentoring & reviews.

·        Act as a facilitator of 3rd party auditors appointed by clients.

·        Keeping total control on invoicing and collections.

CANDIDATE PROFILE AND QUALIFICATION:

·        Thorough knowledge of CRM & loyalty marketing. A seasonal professional with at least 8 years’ experience in heading big accounts

·        Marketing & Analytics knowledge, excellent communication skills, Technical and Managerial experience in designing, developing & growing a loyalty program.

·        This role requires a solid background in loyalty program management and client relationship management.

·        Team handling exposure and aptitude to handle challenging circumstances.

·        MBA / PGDBM is required

What you can expect at Colorgenics?

A Dynamic workplace with start-up attitude which fuels your passion to learn and unlearn. You may expect a fantastic work atmosphere of like-minded individuals keen to do something out of the box and disruptive. 

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must Have: Salesforce Workflow
• Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
• Sound knowledge of project management, agile and software development practices
• Ability to communicate effectively in both technical and non-technical terms
• Well versed with PM tools essentially MS Project and MS Excel
• Experience in frontend and mobile apps
• Ability to conduct code reviews and ensure quality compliance
• Financials Management dealt with PL of various accounts
• Design and develop complex mappings, performance tuning of mappings, Process Flows
• Hands on experience on System designing, Event sourcing and message broker architecture
• Requirement gathering and analysis
• Define, understand, and analyse non-functional requirements for project
• Lead the technical team
• Should be able to compare technologies to find best fit for project requirements
• Should be able to troubleshoot complex or unusual bugs

RESPONSIBILITIES:

• Ensuring client satisfaction above all
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

• Experience of min 7-10 years in Technology

• Master’s Degree / relevant certification

• Enable the team to design solutions with a sustainable architecture in mind, collaborating in building a clear and shared understanding/vision of it within the team.
• Actively support team wellness through building an environment of trust, openness and safe experimentation.
• Train and Mentor the team in the correct understanding of technical practices, enabling the team to identify how to get most value out of them within the context of the project.
• Comply with development and corporate processes and standard practices.
• Status reporting.
• Responsible for defining and setting baselines.
• Plan, schedule, execute, report and control the strategy to move releases to staging and live environments, ensuring the integrity of the live environment is protected and that the correct components are released.
• Take care of team logistics in terms of anticipating development environment needs and engaging whoever needed to make them timely available for the team.

• Expert knowledge of key Web technologies as HTML5, CSS3, 
• Expect in JavaScript / AJAX, NodeJS, React.
• Expert knowledge of OO Analysis and Design, 
• Expert on Design Patterns and Frameworks as NodeJS, React.
• Knowledge of Agile methodologies (Scrum).

• Candidate must possess good communication skills.
• Creative bent of mind
• Self-motivation to work independently and strong work ethic.
• Ability to work in a team, and adapt to new and evolving processes.
• Flexibility with shifts & week offs is a must.
• Team management 
• Capacity to understand and develop a business Vision
• Flexibility and adaptable
• Goal-Oriented
• Experience leading and managing a team
• Mentoring a team
• Deep experience with Agile
• Passion around technology
• Creative
• Player- coach mentality
• Strong communication skills

Ideal skills:

1) 2-5 years of professional JavaScript development experience

2) Understanding of asynchronous programming and its quirks and workarounds

3) Comfortable working through the entire stack from the user interface through systems levels

4) Understanding accessibility and security compliance

5) Strong Logical and Analytical Skills

6) Experience in consuming web services (REST) and processing data (JSON)

7) Experience with SQLite, NoSQL, Redis or other databases

8) Proven experience in building API services using NodeJS Express and related frameworks

9) Good understanding of NodeJS asynchronous runtime

10) Good understanding of JS concepts on callbacks and closures

11) Experience in debugging issues related to memory leaks

12) Experience in building highly scalable and high throughput services with sub-second response times

13) Experience with ElasticSearch/Solr

14) Experience working in a collaborative team environment

15) Ability to understand and analyse issues across multiple vendors and interfaces

16) Experience with NoSQL queries

17) Experience with AWS

18) Experience with Android Development

19) Experience in managing/mentoring small teams

In depth knowledge of all of the above is not mandatory but the nature of the work will involve learning and getting involved with all of the above. You would be working directly with key members of the management team to define and drive technical strategy.

Experience in the mobile space is mandatory. Please only apply if you have been part of building a mobile product. Since our product is mobile only, it is essential that you understand implications on the front end.

Collegedunia Web Pvt. Ltd.

Collegedunia is India's Largest College Discovery Platform and Personal Admission assistant.

CollegeDunia ranks as country's third best education portal by Yahoo India & Business Standard. Collegedunia also featured in Inc42, Economics times, FirstPost, YourStory, and many more.

Designation: Product Analyst

What you’ll be doing:

• You’ll understand the customer requirements by carrying out user research.
• You’ll be creating a road-map from conceptualization to release.
• You’ll evaluate the market competition and position the product line to appeal to the user.
• Come up with a clear-cut business impact for every suggested feature.

What you’ll bring to the team:

• A passion for data and an exceptional ability to solve complex problems.
• Strong knowledge of SQL or Python.
• Hands-on experience in any of the wireframing products like draw.io, Adobe XD, Balsamiq, etc
• Appreciable know-how and experience in technology.
• Good team player
• Work independently under minimal direction with a strong work ethic.
• You’ll bring an established ability to work in cross-functional environments including working closely with sales, marketing, business management, customer support, and engineering teams.