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Eridium Digital is a Digital Marketing company, we help brands - see, shape, and act on opportunities. Driven by insights and data we decipher the consumer intent, delivering sophisticated Integrated brand presence and targeted campaigns across Search, Social, AI driven Display in sync with Marketing Technologies. We help brands to enhance their value across reputation, reach, and interest.

We are inviting applications for a dynamic and results-driven Social Media Account Manager with 3-4 years of experience working in a digital marketing agency. The ideal candidate will have hands-on experience managing multiple social media platforms for various clients, actively engage in client communications, and work on implementing social media strategies that drive growth and engagement.

Key Accountabilities:

• Manage social media accounts for multiple clients across platforms such as Instagram, Facebook, LinkedIn, Twitter, and others.
• Develop and execute creative and data-driven social media strategies tailored to client objectives.
• Actively participate in client meetings, providing regular updates, and acting as the primary point of contact for all social media-related communications.
• Create, schedule, and monitor social media posts ensuring brand consistency and quality.
• Analyze performance metrics, generate reports, and optimize strategies to meet client KPIs and goals.
• Stay up-to-date with the latest social media trends, platform updates, and best practices to inform strategies and recommendations.
• Collaborate with content, design, and paid media teams to ensure cohesive digital campaigns and align strategies across various channels.
• Manage client expectations, providing timely feedback, and ensuring deliverables are met on schedule.

Requirements:

• 3-4 years of experience working in social media management, preferably within a digital marketing agency.
• Strong understanding of major social media platforms (Facebook, Instagram, LinkedIn, Youtube, etc.) and their best practices.
• Excellent communication and client management skills.
• Ability to develop creative strategies and content that engage target audiences and drive results.
• Analytical mindset with experience using social media analytics tools to track performance and recommend improvements.
• Strong organizational skills with the ability to manage multiple accounts and deadlines effectively.
• Prior experience working directly with clients and managing communications is a must.

Please fill out the form below to apply:

https://forms.gle/5r5b3Qor6pmCc1t3A

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Greetings from PIXEL WEB SOLUTIONS....!!!

Pixel Web Solutions is a global Web / IT Servicing Company with a strong team of technical and professional expertise. We believe in Innovative Solutions that turn the business idea into achievable goals. We work on a wide array of technologies that can provide sustainable and long-term business solutions. With more than 9+ Yrs of experience in global IT markets, we have curved ourselves to adapt to leading & cutting-edge technologies.

Job Description

• Must be proficient in PHP, Codeigniter/ Laravel, MySQL, AJAX, JS, J QUERY.
• Excellent Coding standards and organizational programming skills,
• Good exposure in Backend Features
• Must be a good communicator and well-organizer
• Analyzing client's requirements and providing them solutions as per their needs
• Must be a good team player and an independent thinker
• Must have dedication and commitment toward work
• 
  

POSITION NAME: PHP Developer

EXPERIENCE: 1 – 5 years

SALARY: As per Market Standard

LOCATION: Madurai

QUALIFICATION: Any Degree

Note: Looking for In and around Madurai candidates only

Contact : 81-22-33-51-32 / 80-98-22-23-30 (Call / whatsapp) / 04-52-43-65-40-9

• Lead, Design, develop, and maintain full-stack, web-based applications, and toolchains.
• Design and develop internal and external business systems/applications, systems interfaces, databases,
• reporting, or business functionality
• Work with development and BA teams and project manager to ideate software solutions
• Participate in client communication & effort estimations for new projects/feature development.
• Translate business and functional requirements into documented technical specifications
• Utilize development skills to build (code) new systems functionality per technical specifications, with deliverables to include code builds and automated unit tests
• Perform Code Reviews for all code written by the other developers, review code for team and industry standards compliance, and provide feedback to developers.
• Collaborating with other developers using version control (git).
• Facilitate/lead reviews of technical specifications and program code with other members of the technical team, and communicate design, requirements, feature set, functionality and limitations of systems/applications to the team
• Guide and mentor junior full-stack developers. 

• Generates sales leads through Company–sponsored (walk-ins and TI’s) and employee sponsored outreach programs and promotions
• Maintains accurate records of all Company-sponsored and employee-sponsored leads
• Follows up on all prospects by using established sales systems
• Conduct Club tours using established sales systems
• Conduct telephone inquiries using established sales systems
• Establish and maintain a minimum of 3 lead boxes/ tie-ups in the community on a monthly basis
• Must establish and maintain a minimum required referral program as defined by Company standards
• Maintain Membership Coordinator planner using established sales systems
• Successfully completed the Membership Coordinator Training courses
• Complete all formalities of a member that joins / transfers / renews his membership
• Makes courtesy calls to all new members once a month to maintain relationships and ensure the members is regular in using the club
• Enter Guest courtesy forms in software

Make regular weekly reports