Video Editor

Job Responsibilities:

● Understanding client's core product or service, the target audience & market, the problem

that the product or service intends to solve

● Campaign planning on a month to month basis that go with client’s business objectives

● Coming up with ideas that are forward-thinking and in-line with current media trends &

client’s personality & business objectives

● Demonstrate a clear understanding of campaign objectives and devise creative

communication strategies to achieve them

● Writing copies following brand guidelines

● Offer creative ideas and encourage others to share their ideas

● Edit and fact-check pieces of content generated by colleagues and offer feedback when

necessary

● Push clients towards fresh, exciting ideas

Requirement:

● Good communication skills, written and spoken.

● Ability to interact, communicate and present ideas.

● Professionalism regarding time and deadlines.

Minimum 2 years of working experience.

Can work on live projects of international clients.

Can handle multiple projects

Error-free coding.

Required Experience, Skills and Qualifications

Objective-C, or increasingly, the Swift 3.0 programming language

Apples Xcode IDE

Frameworks and APIs like Foundation, UIKit, and CocoaTouch

UI and UX design experience

Apple Human Interface Guidelines

2D and 3D graphics frameworks like SpriteKit and SceneKit

OpenGL or Metal, iOS graphics APIs

Familiarity with iOS 10 and newer OS versions

A Git code repository technology

Strong Objective-C skills and inside-and-out knowledge of the iOS SDK.

Experience using and creating scalable web-based Restful APIs.

• Excellent communication (Written & Verbal), presentation skills with a positive attitude to engage with stakeholders 
• At least 4 years of hands-oncoding experience in test automation, preferably VB script (must be presently working in automation project)
• At least 1 year of experience in Mobile automation (iOS and Android)
• Design, create and maintain Automated Test Scripts for the front end and back-end systems
• Enhance existing/create automation test frameworks
• Knowledge of pipeline execution
• Experience in Agile Scrum methodologies in sprint automation Test design and automation experience in web applications client-server applications mobile applications 
• Knowledge of Jira, BDD Cucumber etc.

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

Our frontend (React) team is passionate about React Technology and we are working on a few world-class products which have their roots and frontend in React Technology along with Redux, web-hooks, and Reducers. Keeping performance, scalability, usability, and user acceptance in mind, we are looking for a smart frontend engineer that has experience developing a variety of Web Applications using React Technology. (Along with strong frontend expertise, needs a good understanding of how frontend applications work in different browsers and have a mobile responsive design)

Basic roles and responsibilities are mentioned for the engineer at our team:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• You will ensure that these components and the overall application are robust and easy to maintain.
• You will coordinate with the rest of the team working on different layers of the infrastructure.
• Good understanding of async functions and their concepts.
• Your primary focus will be on developing user interface components and implementing them following well-known ReactJS workflows (such as Flux or Redux).
• A Commitment to collaborative problem solving, sophisticated design, and quality product is important.

• Developing new user-facing features using ReactJS
• Familiarity with modern front-end builds pipelines and tools.
• Translating designs and wireframes into high-quality code.
• Thorough understanding of ReactJS and its core principles.
• Experience with popular React.js workflows. (such as Flux or Redux)
• Familiarity with RESTful APIs.
• Building reusable components and front-end libraries for future use.
• Knowledge of modern authorization mechanisms, such as JSON Web Token and Oauth.
• Good knowledge of CSS and other latest frameworks like a tailwind CSS / Bootstrap.

• Experience developing highly scalable Web applications.
• Knowledge of Media Queries and CSS via useful frameworks.
• Strong experience with React frameworks with components like Redux, Flux, Webhooks.
• Good knowledge of code versioning (git / Github)
• Good experience with code deployment on servers like Ubuntu, Linux systems.
• In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications
• Basic understanding of docker to work with different major versions of Node js and database release(Postgres, MySQL, etc)
• Good knowledge to write and train the team to write unit test cases for the application code.

• You would be knowing how to do a basic code review of team and junior NodeJS engineers.

• Experience with deployment and CI/CD is a plus!
• Have worked with Testing libraries
• Good Verbal and Written communication Skills.