VP - Business Correspondent

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We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

Responsibilities:

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

Salary and Benefits:

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

InfoGrowth is seeking a highly skilled PSUMS Developer with expertise in web application development to join our team. If you have a passion for creating innovative, scalable, and responsive solutions tailored for connected services in EV vehicles, we want to hear from you!

Key Responsibilities:

• Design and develop scalable web applications for connected services in EV vehicles using Vue.js and modern web technologies.
• Utilize HTML5, CSS, and TypeScript to build and maintain responsive web portals.
• Implement and maintain API integrations using RESTful services.
• Collaborate with cross-functional teams to define architecture for long-term solutions in connected vehicle services.
• Ensure development aligns with best practices including CI/CD, Test-Driven Development (TDD), and Agile methodologies.
• Use testing tools such as Selenium, Cypress, or Jest to maintain high-quality standards.
• Communicate and collaborate effectively within a multidisciplinary team to align project goals.
• Create and maintain technical documentation for software and processes.

Requirements:

• Bachelor’s degree in Computer Science or a related field.
• 7+ years of experience in web development with strong proficiency in JavaScript and the Vue.js framework.
• Hands-on experience with HTML5, CSS, and TypeScript.
• Knowledge and experience with API integration and RESTful services.
• Proficient in testing methodologies and tools like Selenium, Cypress, or Jest.
• Strong understanding of version control systems like Git.
• Excellent communication skills in English.

Udrive is the largest car sharing platform in the Middle East. We pioneered the concept in the region and have continued to provide the best experience amongst our peers. We are in rapid expansion and are looking for a bright, successful and determined individual who has the experience to take the companies vision forwards into the next 5 years.

Our next 5 years journey not only includes regional and global aspirations; we are building the next generation of mobility services to change the way people use vehicles

We are looking for a Full Stack Engineer for our Core Team. The Core team is responsible for the platform comprising multiple microservices which drive Udrive, from onboarding to billing.

Your responsibilities

As a Full Stack Engineer (Node.js) you...

• will work with a cross-functional agile team on the backend systems that power our platform
• are somebody who is familiar with state of the art technology and development stack and best-practices, you have the option to contribute to the technology strategy and roadmap of the team
• significantly contribute with your day to day work and deliverables to the overall success of our product
• contribute to an engineering culture where developers enjoy working and keep learning
• You have close contact with our product and QA team and help them troubleshoot, debug, and maintain a high quality of our product

Your profile

• You have a track record in building web applications in agile environments.
• +3 years experience with any enterprise technology like Javascript and Node.js or similar
• You have experience using any frontend frameworks like Vue.js, React or Angular
• You have experience in test-driven development 
• You have very good knowledge of Git, development workflow automation and CI. Continuous Delivery is in our DNA.
• You have an appreciation for great user experience as much as for awesome tech architecture
• You are great at communicating with people, motivating everyone and getting the whole team on the same page
• Fluency in English

The most important one: willingness to learn. We are constantly learning new things and we enjoy it a lot. We don't expect to find people experienced in all of them. If you are excited about our tech-stack and you think you are a fast learner, do not hesitate to apply!

JOB OVERVIEW – Hybris Senior Consultant

The Hybris Senior Consultant will analyze, design, and develop solutions on the SAP Hybris platform for our Apparel and Hard Good division of companies. He / She has the qualification and business insight typically demonstrates exceptional knowledge of Hybris to deliver quality work that will drive customer satisfaction, excellent communication skills, and work well within a team. Ultimately, a top-notch Senior Consultant should be updated with the latest industry trends, highly motivated, and embrace a collaborative mindset

ROLES AND RESPONSIBILITIES

·       Demonstrates proven extensive abilities and success with the SAP Hybris commerce platform and SAP Product Suite in leading or assisting with technical and architectural development efforts

·       Designing, building, testing and deploying the hybris solution components required for successful hybris solutions, including integration with SAP and non-SAP systems;

·       Identifying and addressing Marketing/eCommerce business team’s needs by :

o  Building and maintaining relationships

o  Communicating value propositions

o  Managing resource requirements, project workflow and overall execution of deliverables.

·       Assess current processes and redesign systems/process to drive improvement and implement changes to catalog management, customer interface design, etc.

·       Coordinate reporting, calendars, launch plans, and customer service SOPs in accordance with best in industry practices

·       Manage all of site content, site merchandising, customer shopping experience, and conversion rate optimization tactics.

·       Implementation of business processes and process improvements for interface maintenance and production support. 

·       Managing and guiding junior consultants.

COMPETENCIES (Knowledge, Skills & Abilities)

·       Broad and in-depth knowledge of technical/analytical models and solutions.

·       Excellent understanding of SAP Hybris solutions and business acumen

·       Expertise in Hybris technical landscape, configuration and integration to third party systems such as List-trak, Crowd twist, Paymetric, Fit Analytics and so on

·       Experience in one or more of the following areas, with demonstrated progression of responsibilities:

·       Application delivery (preferably eCommerce/web/Mobile app/POS/Omni-Channel SystemsSuperior interpersonal communication skills; flexibility; responsiveness.

·       Able to understand and consider the business impact of potential issues and solutions.

·       Strong understanding of and experience with service-based organizational environments.

·       Strong collaborative team-based interactions.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Engineering, Marketing, Business Administration, or related field.

·       Minimum 5 years’ experience showing progressive responsibilities and scope of work.

• Minimum 3 years of Experience in ecommerce , Apparel or Consumer goods industry
• Experience on SAP C4/HANA (Commerce Cloud) and Integration experience with S4 HANA leveraging DataHub, RFC, JAVA, Spring Framework and Rest APIs.
• Extensive experience managing and sourcing 3rd party service providers, partners, and consultants
• Ability to think critically, thoroughly and analytically when resolving technically complex problems
• Excellent interpersonal, written and verbal communications skills

Summary
• The project lead is a core member of the agile teams implementing EdTech solutions. These EdTech solutions, ranging across Learning Platforms, Assessment systems, Simulation Training, and Interactive content, are to be fit-for-purpose, efficient, and of high quality.
• The responsibility of the project lead is to guide the overall implementation of the solutions created by the Zeus Learning team and address day-to-day issues related to the client’s business processes

The essence of Role – key accountabilities
• Take charge of the project and help it succeed
• Work with cross-functional teams to create a shared vision
• Coordinate all activities to run the project
• Build product roadmaps, run agile ceremonies and manage stakeholder expectations
• Educate teams about software development processes.
• Be the interaction point between Zeus Learning teams and the client and set correct expectations
• Ensure the product shapes up as envisioned

Requirements
• Should have a history of managing large projects.
• Good understanding of agile software development processes.
• Should be able to run teams and keep people motivated throughout the project.
• Have great negotiation skills

Responsibilities Include:

• Translation of the UI/UX design wireframes to actual code that will produce visual elements of custom analytics products and wide web applications
• Will work with the R&D and Analytics team to bridge the gap between graphical design and technical implementation
• Take an active role on both sides and defining how the application looks as well as how it works

Ideal Candidate

• Experience with JavaScript, TypeScript, HTML, and CSS
• Experience developing new user-facing features
• Strong working knowledge of front-end frameworks (Angular 2+ versions)
•  
• Experience building reusable code and libraries for future use
• Ensuring the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

Desired Skills:

• Experience leveraging data analysis to construct strategic narrative
• Excellent problem-solving/analytical skills and ability to break down large complex concepts
• Knowledgeable in web standards and responsive design
• Strong UI/UX and design experience with the ability to simplify complex scenarios to the average user without losing functionality
• Knowledgeable in web standards and responsive design
• Familiarity with Agile project management principles
• Confidence to drive assignments to completion

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.