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• Provide L1 support including desktops, laptops and printers and other IT related accessories
• Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
• Raise ticket within supplied ticketing system and update and close with end user confirmation
• Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
• Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
• Install, configure and troubleshoot various PC Hardware Components
• Configure and troubleshoot of LAN and Wi-Fi setup
• Install and troubleshoot Printer, Scanner and Projector

About you:

• 1-2 years of experience as a Desktop Engineer from any industry

• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware

• Strong experience in Anti-Virus software installation and Management

• Good experience in configuration and troubleshooting of Network Devices

• Basic knowledge of Server administration and Server hardware

• Good working knowledge on MS-Office

• Good communication and problem-solving skill

• Any bachelor’s degree with IT background would be a plus

Job Description:

We are seeking a Tableau Developer with 5+ years of experience to join our Core Analytics team. The candidate will work on large-scale BI projects using Tableau and related tools.

Must Have:

• Strong expertise in Tableau Desktop and Server, including add-ons like Data and Server Management.
• Ability to interpret business requirements, build wireframes, and finalize KPIs, calculations, and designs.
• Participate in design discussions to implement best practices for dashboards and reports.
• Build scalable BI and Analytics products based on feedback while adhering to best practices.
• Propose multiple solutions for a given problem, leveraging toolset functionality.
• Optimize data sources and dashboards while ensuring business requirements are met.
• Collaborate with product, platform, and program teams for timely delivery of dashboards and reports.
• Provide suggestions and take feedback to deliver future-ready dashboards.
• Peer review team members’ dashboards, offering constructive feedback to improve overall design.
• Proficient in SQL, UI/UX practices, and alation, with an understanding of good data models for reporting.
• Mentor less experienced team members.

• Research and recommend prospects for new business opportunities
• Research and analyze sales options
• Build and maintain relationships with clients and prospects
• Stay current with trends and competitors to identify improvements or recommend new products
• Collect and analyze information and prepare data and sales reports
• Attend workshops to learn more technical and professional skills for the job
• Build and maintain professional networks
• Meet with potential clients to determine their needs

• Experience in Sales
• Competency in English
• Knowledge of MS Office software and CRM software
• Ability to negotiate and understanding of marketing skills
• Self-motivated and goal-oriented, desire to deliver results
• Ability to create and deliver presentations
• Fast learner and quick thinker
• Passionate about sales
• Ability to adapt and grow in a competitive environment

Technical Proficiency:
Experience in leading self-service offering to business users. Tableau experience in Architecture, Administration and development is must.

• Experience in supporting and administration of middleware software systems in an enterprise setting. Excellent troubleshooting skills in a complex enterprise environment.
• Hadoop / Big Data domain experience is required, as is exposure to ecosystem technologies such as Hive, Impala and Spark.
  Data Warehouse/ETL design and development methodologies knowledge and experience required
• Scripting experience in Linux shell scripting and Python.
• Good SQL skills.
• Integrate/roll-out/administer/sustain/upgradeour installations of vendor BI products on Linux.
• Ensure products are configured properly to meet the necessary security, supportability, and performance requirements.
  Experience with developing frameworks and utility services including logging/monitoring
  
  Leadership Skills:
  o    Lead the team on Strategic BI and Big Data Governance.
  o    Excellent organization skills, attention to detail
  o    Demonstrated sense of responsibility and capability to deliver quickly
  o    Ability to build strong relationships in a multi-cultural environment across all levels within IT
  o    Promotes continuous process improvement especially in code quality, testability & reliability
  o    Exceptional strategic analysis, problem solving, issue resolution and decision making skills
  o    Excited about rapid changes in the market/domain and being flexible to adopt newer technologies and methods.
  
  Education:

About the company

Qrata is hiring for a Venture funded startup that is backed by marquee investors. Their product provides a collaborative new way for SaaS companies to onboard their large customers. Our unified workspace aims to help streamline customer onboarding and implementation journeys, and get every customer off to a great start.

Quick Facts

Founded in: 2020

Number of Employees: 11 - 50 employees

Industries: Computer Software / IT / Internet

Location: Chennai

Senior frontend lead

Description

Are you a front-end developer looking to fast-track your learning and growth? Have you

looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of

the early team that built these products”?

we’re a team that has previously built and rolled out globally successful SaaS

products used by tens of thousands of customers. We’re laser focused on delivering a world

class new product again, and looking for an ambitious front-end engineer to join our existing

team.

If it excites you to think of a fast paced start-up environment, building something big from

scratch, breaking down new problems, creating well structured UI components, executing on

pixel perfect design, paying great attention to every little interaction detail, and doing demos

of your work every Friday with a happy and passionate team, then this is the right

opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include

building real-time collaboration experiences across our product, building live document

editing and modern spreadsheet experiences from scratch, creating flexible new

Kanban-style views of work tasks, and crafting cool new UI components and interactions that

we will use across our product.

Tech Requirements

• Expertise in React
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Code audits and guidelines
• SPA Framework patterns
• Browser features (Caching / Storage / Compatibility etc )
• Test automation
• Deployment strategy

Nice to have

• Familiarity with AWS
• Experience with startups or early stage teams
• Typescript
• Knowledge of module bundlers like Webpack