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- Provide L1 support including desktops, laptops and printers and other IT related accessories
- Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
- Raise ticket within supplied ticketing system and update and close with end user confirmation
- Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
- Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
- Install, configure and troubleshoot various PC Hardware Components
- Configure and troubleshoot of LAN and Wi-Fi setup
- Install and troubleshoot Printer, Scanner and Projector
About you:
• 1-2 years of experience as a Desktop Engineer from any industry
• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware
• Strong experience in Anti-Virus software installation and Management
• Good experience in configuration and troubleshooting of Network Devices
• Basic knowledge of Server administration and Server hardware
• Good working knowledge on MS-Office
• Good communication and problem-solving skill
• Any bachelor’s degree with IT background would be a plus
Job Description
We are looking for a skilled Java Full Stack Developer with hands-on experience in React.js for front-end development and strong expertise in Java-based back-end technologies. The ideal candidate should have 3+ years of experience in building scalable applications, preferably within the banking or fintech domain, with additional exposure to end-to-end product development from scratch.
Key Responsibilities
- Develop, test, and deploy scalable full-stack applications using Java (Spring Boot, Hibernate, etc.) on the back end and React.js on the front end.
- Collaborate with cross-functional teams (Business Analysts, QA, DevOps, Product Owners) to deliver high-quality solutions.
- Write clean, maintainable, and efficient code following best practices.
- Design and implement RESTful APIs and integrate with third-party services.
- Ensure application performance, security, and responsiveness.
- Troubleshoot, debug, and optimize application performance.
- Contribute to product development from scratch, including architecture design, coding standards, and feature delivery.
- Stay up to date with emerging technologies, especially within the fintech and banking domain.
Required Skills
- Strong programming skills in Java, Spring Boot, Hibernate/JPA.
- Proficiency in React.js, HTML5, CSS3, and JavaScript/TypeScript.
- Experience in building RESTful APIs and integrating with front-end systems.
- Solid understanding of relational databases (MySQL, PostgreSQL, Oracle) and query optimization.
- Knowledge of CI/CD pipelines and cloud platforms (AWS, Azure, or GCP) is a plus.
- Familiarity with Agile methodologies and version control tools (Git).
- Good problem-solving and analytical skills.
Preferred Qualifications
- Prior experience in Banking or Fintech projects.
- Proven experience in end-to-end product development from scratch.
- Knowledge of microservices architecture.
- Exposure to containerization tools (Docker, Kubernetes).
Education
Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
Role - RSA Archer Technial Specialist
Location preferred - Bangalore + key metro
Exp Band - 10 +
JD
Experience in application development using the Archer platform
- Proficiency in Archer configuration, including custom fields, rules, and workflows
- Strong understanding of GRC concepts and the business context of Archer solutions
- Experience with web technologies including HTML, JavaScript, and CSS
- Familiarity with integration techniques and APIs
- Excellent problem-solving and analytical skills
- Able to work independently and collaboratively in a fast-paced environment
- Strong communication skills to interact with various stakeholders effectively
Position Overview
We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.
This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.
Key Responsibilities
Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.
Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.
Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.
Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.
Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.
Maintain code quality through version control, peer review, and adherence to Salesforce best practices.
Create and maintain technical documentation for customizations, integrations, and configurations.
Proactively identify system improvements, performance enhancements, and automation opportunities.
Serve as the go-to technical expert for Salesforce Service Cloud within the organization.
Ensure compliance with Salesforce security standards, governance, and data privacy policies.
Required Skills & Qualifications
7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.
Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.
Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.
Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).
Deep understanding of Salesforce security model, sharing rules, and data architecture.
Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).
Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to manage full development ownership in a fast-paced environment with minimal supervision.
Preferred Skills
Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.
Familiarity with Agile/Scrum methodology and working with cross-functional teams.
Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.).
Software Engineer - C++ Developer.
Experience: 1-3 years
Requirements:-
|
- A minimum of 2 years' experience as a C++ software developer. • Linux Operating Systems(Basic idea about structure, file types and memory) • Socket Programming • Version control tools like GIT, SVN(basic operations) • Current knowledge of C++ standards and specifications. • Proficiency in C++ compliant languages such as C, Java, and Python. • Good Understanding for backend concepts like OOPS, Algorithm, Data structure, Design patterns |
· Strong knowledge on Windows and Linux
· Experience working in Version Control Systems like git
· Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.
· Basic understanding of SQL commands
· Experience working on Azure Cloud DevOps
Key Skills :
- Good understanding and experience of HTML / CSS / JavaScript.
- Hands-on experience with ES6 / ES7 / ES8 features.
- Thorough understanding of the Request Lifecycle (including Event Queue, Event Loop, Worker Threads, etc).
- Familiarity with security principles including SSL protocols, data encryption, XSS, CSRF.
- Expertise in Web Services / REST APIs will be beneficial.
- Proficiency in Linux and deployment on Linux are valuable.
- Knowledge about ORM like Sequelize and ODM like Mongoose and the ability to handle DB transactions is a necessity.
- Experience with Angular JS / React JS will be an added advantage.
- Expertise with RDBMS like MySQL / PostgreSQL will be a plus.
- Knowledge of AWS services like S3, EC2 will be helpful.
- Understanding of Agile and CI/CD will be of value.
Key Responsibilities
- Back-end Implementation: Authorization, Authentication, Modular design
- Application Development: Documentation, code quality, Unit Testing, Optimization, Bug fixing.)
- Back-end Operations (build tools, deployment, speed: (app, tests, builds, deploys), monitoring errors/logs, and stability).
- Review the created data model & ask any necessary clarifying questions before starting on work
- Write API code to implement the action on visual elements.
- Develop Json Web Services and Web applications.
- Create prototypes and staging sites for review and feedback
- Optimize websites and applications to ensure fast loading speeds
- Maintain websites and implement any necessary additions or enhancements
- Identify and troubleshoot various website issues and coding problems
- Collaborate with members of the website team, including designers and front-end developers, to consistently improve functionality and user-friendliness of web applications
- Maintain updated knowledge of the development industry and any advancements in technology
- Meet tight deadlines as required
- Knowledge of the common application/web security and OWASP vulnerabilities.
- Knowledge of the encryption algorithms to protect sensitive information.
- Knowledge of PII, PCI, HIPPA, and GDPR compliance and how to implement.
- Understanding of security breaches of data-in-transit and data-at-rest and knowledge in implementation for both.
- Knowledge/Aware of finding the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities.
Technical Skills: Java,Spring boot, Rest API, Json, JPA and/or Hibernate, SQL, AWSDatabase : MySQL, PostgreSQL, SQL Server, MongoDBOther : Tomcat, Eclipse, Oauth, JWT, Git.

An IT Services Major, hiring for a leading insurance player.
Position: TEST LEAD
Job Description:
- 7+ years of experience in testing manual / automation.
- Experience in testing migration projects is Must.
- Ability to understand content migration testing requirements
- Ability to understand and define testing scope, risks, constraints, dependencies, and assumptions
- Engage with key users and stakeholders in defining testing requirements, approach, plan & validation
- Identify, document and validate source and target data requirements
- Work with key users and stakeholders to identify and resolve data issues
- Good written and verbal communication skills, with the ability to communicate technical terminology to people with limited or no technical understanding
- Ability to work in tight deadlines
- Status reporting to senior management and stake holders
Skills and Experience
- Designing test plans, scenarios, scripts, and procedures. Executing tests on source code.
- Analyzing test results and reporting to the development team.
- Working with the development team to correct bugs and errors
- Preferred: Insurance or BFSI domain experience
- Testing experience of Insurance products like PAS / Policy Admin System, Billing, Claims
- AINS Certification a plus
- 5-8 Years of Experience required.
Notice Period- Immediate Joiners are preferred or max 1 month only
Location - Gurgram /Bangalore/Chennai
Responsibilities:
The role ensures the successful delivery of contracted services to the customer together with local consultants. You will:
· Act as an interface between local consulting teams & RIB R&D to ensure implementation customer needs are met
· Ensure successful system deployments and deliver standard configurations in collaboration with RIB
· Scoping of System integration and proposal design in collaboration with RIB
· Facilitate customer data migration
· Configure MTWO deployment to customer needs with following means :
o Workflow configuration with JavaScript and SQL
o Dashboard/Control Tower 4.0 configuration
o Forms (Regional standard forms, client data entry forms with Java)
o Reports (Regional standard reports, 4.0 business/management reports, client reports with Java)
o Prepare and execute end-user training & manuals
**Apply technical knowledge and customer insights to create a roadmap for the deployment of MTWO to meet business and IT needs, ensuring technical viability of the project and successful deployments
**Maintain and advance deep technical skills and knowledge, keeping up to date with market trends and competitive insights, and share within the Practice
**Assess the customers' knowledge of MTWO and overall cloud readiness to support them through a structured learning plan and ensure its delivery through the consulting team.
**Create, maintain and take-up of template documents, IT & system architecture, and standards
**Handover of repeatable processes to local consulting teams
**Advocate technology and business enablement to advise the best-practice methods in how to utilize MTWO to drive competitive advantage.
Qualifications:
*Highly motivated and results-oriented
*Solid problem-solving skills required.
*Excellent verbal and written communication skills as well as strong business acumen.
*Experience migrating or transforming legacy customer solution to the cloud
*Demonstrated ability to adapt to new technologies and learn quickly
*Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management and conferences)
*Experience conducting proofs of concept of new technology, and providing thought leadership at the highest levels
*Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
*Ability to evaluate requirements and technical specifications for solution design fit
*Address technical specification (e.g. via user stories)
*Knowledge of ticket systems and agile working practices
*Strong analytical and critical thinking skills
*Contribute to knowledge sharing within a community (e.g. team, practice, or project).
*Experience and desire to work in a cloud technology consulting environment.
*Preferably previous experience in solution rollout as well as user training & onboarding.
Required Technical Skills:
**5+ yrs at consultant Level and 8 yrs plus at lead level
**Java
**Javascript
**SQL
**Dashboard configuration



