Role Description
This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.
Qualifications
Strong business operations and analytical skills
Experience in providing administrative assistance
Excellent communication skills
Customer service-oriented mindset
Ability to work collaboratively in a team environment
Attention to detail and problem-solving abilities
Proficiency in Microsoft Office Suite
Experience in the software development or digital marketing industry is a plus
Bachelor's degree in Business Administration or related field
Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities
Coordinate with various departments to gather the necessary information and documentation for the submission of tenders
Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met
Communicate with clients and respond to queries during the tendering process
Analyze the tender results and provide feedback to the management for continuous improvement
Maintain close contact with project managers to ensure smooth project initiation, execution, and closure
Contribute to the definition of the scope, objectives, and deliverables of the project
Monitor the progress of the project and provide management and stakeholders with updates
Identification and mitigation of project risks and issues, and escalation thereof as necessary
Review and negotiate contract terms and conditions to ensure alignment with company goals and policies
Monitor contract performance and ensure contractual compliance
Responsible for amending, extending, and renewing contracts
Maintain accurate and up-to-date records of all contracts and related documents.
Process Improvement:
Analyze existing business processes related to tenders and projects, identifying areas for improvement
Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements
Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects
Subodh Popalwar
Software Engineer, Memorres
About DBaaS
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- Excellent communication skills.
- Documentation skills.
- Good logical and analytical thinking.
- Understanding and capturing business needs, and requirement analysis process.
- Analyzing the business to understand the model of the business.
- Good knowledge about Jira tool, Agile methodology.
ROLE MISSION (WHY THE POSITION EXISTS)
Responsible for managing the MD’s calendar, prepares any notes for the meetings, fixes appointments with visitors, internal staff, etc.
Prioritizes and follows up on concerns addressed to the MD, including those marked sensitive or confidential nature. Follows course of action as recommended by MD.
Drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the MDs ability to perform his/her duties
Making transport and travel arrangements and preparing expense reports for the MD
Coordinates internally with internal departments and acts as a point of contact between internal and external employees, vendors, external clients and guests
Arranging minutes of meetings, conferences, Board meetings
Filing all important documents, correspondence for the MD’s office
Responsible for regular monthly reports as required by the Management
Coordinates with external organizations, as required
AREAS OF RESPONSIBILITY
Administrative Responsibilities:
- Responsible for calendar management, scheduling appointments and meetings
- Making transport and travel arrangements for the MD
- Be the point of contact to answers queries and providing
information related to the MD’s office
- Develop presentations as required by the MD
- Handles all correspondence for the MD’s office and prepare
responses and filing all important documents
- Manage information flow in a timely and accurate manner
- Delegating tasks assigned by MD to staff and follow up of status of all tasks assigned
- Collating MIS from all departments on a timely basis
- Handle confidential information in a sensitive manner
JOB SPECIFICATIONS
Education:
Bachelor of Commerce / Arts
MBA (Optional)
Job Related Experience:
6-8 years of work experience in administration with minimum 3 experience as a Executive Assistant to a Management role
Excellent computer proficiency required
Business Understanding:
Hospital Management
Others:
Excellent English Communication (Written and Verbal)
Excellent Presentation Skills
- Participate in the implementation of AEM related features. Including design, definition, and development of AEM content type models, workflows, templates, components, and user permissions.
- Building AEM components and templates as needed while working closely with UX, Design and other developers.
- Implement rapid updates to fulfil changing business and marketing requirements.
- Develop functional and technical documentation and designs for assigned projects.
- Work within a team environment, supporting the team goals, and improving development engineering practices.
- Develop code consistent with A&F standard coding practices.
- Ensuring that implementations meet the required scalability and reliability required for A&F eCommerce operations.
- Ensure the entire stack is crafted and built for scalability, security, performance.
- Solid problem-solving skills, with a focus on understanding overall business issues and figuring out innovative solutions.
Our client is a food startup that is serving the traditional Indian snack with a modern twist. The startup is driven by young blood entrepreneurs who realized the absence of hygienic street food in India.
They re-innovated their favorite snack by reducing the fat and calorie content and inducing diverse flavors. Starting from a tiny kitchen and a QSR joint the startup now has its retail outlets in Bengaluru, Hyderabad, and Pune. They have business tie-ups with MNCs like PVR, CCD, and INOX and have secured a place in the frozen food section with a top e-commerce site.
The founders are a wife-husband duo with backgrounds in sales & marketing and biotechnology. They have put their heart and soul in the company and have turned it into a multimillion brand.
As an Assistant Manager,you will be maintaining Accounts books, Purchase Reconciliation, cash flow management, other accounting work.
- Maintaining receipts, records, and withdrawals of the stockroom.
- Performing other stock-related duties, including returning, packing, pricing, and labelling supplies.
- Rotating stock and coordinating the disposal of surpluses.
- Ensuring adequate record keeping and managing all documentation to confirm proper stock levels and maintaining inventory control physically as well as in the software.
- Ensuring to effectively maintain minimum stock level at all times.
- Ensuring effective and efficient delivery of the products to the outlets as per the commitments.
- Planning, scheduling and controlling outgoing materials effectively and efficiently.
- Possessing sound knowledge of store keeping operation as per organizational norms and ISO standards and should be able to monitor and maintain safe and quality working practices.
What you need to have:
- Graduate with B.Com. / B.A. / B.Sc. degree preferred.
- Knowledge of proper book-keeping and inventory management.
- Familiarity with standard concepts and best practices in a stockroom or warehouse environment.
- Excellent written and verbal communication skills.
- Competencies in data entry, analysis, and management.
- Willing to work 6 days a week.
- Keen attention to detail and ability to effectively manage time.
Identify key metrics for business growth
Map various business processes, systems to drive key metrics
Design and implement business plans, processes to drive business growth
Set comprehensive goals for performance and growth
Oversee daily operations of the company and the work of executives (IT, Marketing,
Sales, Finance etc.), with respect to implementation of processes
Evaluate performance by analyzing and interpreting data and metrics
Write and submit reports to the CEO in all matters of importance
Requirements
Proven experience as a growth leader in identifying key metrics and underlying process
for business growth
Demonstrable competency in driving process implementation
Understanding of business functions such as HR, Finance, marketing etc.
Working knowledge of data analysis and performance/operation metrics
Working knowledge of budgeting, sales, business development, and strategic planning.
Agri Industry background is preferable
Outstanding organizational and leadership abilities
Excellent interpersonal and public speaking skills
Aptitude in decision-making and problem-solving
MBA from a Tier 1/2 University
Personal Attributes
Proven leadership ability.
Ability to set and manage priorities judiciously.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Ability to articulate ideas to both technical and non-technical audiences.
Exceptionally self-motivated and directed.
Keen attention to detail.
Superior analytical, evaluative, and problem-solving abilities.
Exceptional service orientation.
Ability to motivate in a team-oriented, collaborative environment.
Dear Aspirants,
We are Looking for professionals who have an analytical perspective, have worked on enterprise-level projects, and always seek to exceed customer expectations.
In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please apply here with the response to questions.
We shall reach you back for scheduling the interviews post this.
About the Company :
Driven by a Passion for Excellence :
Acidaes Solutions Pvt. Ltd. is a fast-growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award-winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.
CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com
Educational Qualification :
- B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
- 60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
- All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)
Exp level - 1 to 5 yrs
Location - Andheri (Mumbai)
Technical expertise required :
- a) Meeting clients to understand their CRM and process requirements.
- b) Work as a team member for system requirements definition process and system setup during implementation.
- c) Re-engineer business processes to ensure accurate CRM roll-out.
- d) Creating and managing the project schedule, participating in performance standards discussions.
- e) Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule.
- f) Coordinating with departments to ensure delivery.
Desired Proficiency :
- a) Excellent verbal and written communication, problem-solving, and analytical skill.
- b) Ability to deliver on timeliness
- c) Excellent customer facing skills
- d) Appreciation of Business Issues
- e) Strong Technical background.
- f) Experience in BFSI and CRM domain is preferred.
- g) Exposure to Microsoft .NET framework and databases is a plus.
If this role sounds exciting to you and fulfills your future goals, then we would love to hear from you.
Regards,
Deepak Sharma
Human Resources
PythonFor software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
- Reviewing teacher-student interactions
- Identifying potential quality issues per defined processes
- Developing and implementing strategies to improve overall consumer experience
- Ensuring key issues are escalated in a timely manner
- Assessing alignment of output with functional and instructional specifications and requirements
- Assisting with iterations of metrics, benchmarks and process documentation
- Preparing feedback reports
- Preparing action reports
What you need to have:
- 1-3 years experience in Quality Assessment/ Auditing in EdTech assessing online classes on Scratch and Codelabs will be given preference.
- BTech graduate with excellent knowledge of MIT Scratch, Python and Codelabs
- Extremely strong organizational and communication skills with a strong focus on customer service.
- Experience in creating assessment sheets and conducting calibrations
- Detail-oriented, solution-driven, compliance-minded and results-oriented
- Highly motivated to solve problems with proven troubleshooting skills and ability to analyze problems by type and severity
- Ability to juggle multiple priorities successfully
- Familiar with standard concepts, practices, and procedures within the field
- Ability to work in a fast-paced, dynamic, result-driven, and high-growth organization and meet strict deadlines.
- Takes a sense of ownership
- A team player, with the ability to give and receive constructive feedback
Role and Responsibilities
- Voice of the customer - Understanding the voice of the customer to ensure that the platform/platform capabilities are delivered according to the expectations.
- Customer Success - Work closely with the Customer Success Team to ensure that timely delivery and issue resolution for the customers.
- Internal Stakeholder Manager - Work with the Development, QA, and DevOps to define the delivery plan and allocate tasks.
- Delivery of Platform/Platform Capabilities - Tracking, monitoring, and evaluation of the end to end technical delivery.
- Internal and External Communication - On-time and crisp communication with internal and external stakeholders.
- Documentation - Management and maintenance of the required documentation for the technical delivery.
- Reporting - Creating and sharing important data-driven reports to internal and external stakeholders.
- Team Management - Manage a team of product and business analysts.
Skills & Experience
1. Bachelors or Master degree in computer science.
2. Prior experience as a programmer is a must.
3. 3+ experience as a Technical Project Manager is required.
4. End to end understanding of cloud-based platform delivery.
5. Good understanding of the LAMP/MEAN/MERN stack.
6. Strong experience with the Agile Delivery Model is a must.
7. Understanding of AWS/Azure/GCP will be preferred.
8. Exposure to various Project Management tools is a must.
9. Experience in the BFSI industry will be a plus but it is not mandatory.
10. Excellent written and verbal communication skills are a must.
Proven skills in producing and editing technical content within a complex business environment. The writer professional will be experienced in leading storyboarding sessions, participating in key review meetings / final document review, content sign off, and document production. The experience of coordinating and updating a knowledge base system is beneficial. Analyze RFPs, perform QC checks of compliance matrix, proposal outlines, and identify questions that may be submitted to the customer. Core
Responsibilities:
Excellent written communication skills
Support Bid Processing managers / Lead throughout the proposal process, including assist in developing the technical documents, monitor the progress of effort against the schedule, follow up on action items, control document preparation, and version control, and coordinating the final packaging and delivery
Proficient in documentation development tools such as Microsoft Office
Ability to meet tight deadlines while maintaining a high level of quality
Competent in defining, planning and managing proposal deliverable
Familiarity with software development services and business terminology.
Additional Information
Preferred Education BE degree with strong technical communication.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres