Business Operations Associate at DBaaS · Chennai · 180000 - 360000 years · ₹1.8L - ₹3.6L / yr · Profitable · Posted 22 Jun 2024

Role Description
This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.
Qualifications
Strong business operations and analytical skills
Experience in providing administrative assistance
Excellent communication skills
Customer service-oriented mindset
Ability to work collaboratively in a team environment
Attention to detail and problem-solving abilities
Proficiency in Microsoft Office Suite
Experience in the software development or digital marketing industry is a plus
Bachelor's degree in Business Administration or related field
Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities
Coordinate with various departments to gather the necessary information and documentation for the submission of tenders
Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met
Communicate with clients and respond to queries during the tendering process
Analyze the tender results and provide feedback to the management for continuous improvement
Maintain close contact with project managers to ensure smooth project initiation, execution, and closure
Contribute to the definition of the scope, objectives, and deliverables of the project
Monitor the progress of the project and provide management and stakeholders with updates
Identification and mitigation of project risks and issues, and escalation thereof as necessary
Review and negotiate contract terms and conditions to ensure alignment with company goals and policies
Monitor contract performance and ensure contractual compliance
Responsible for amending, extending, and renewing contracts
Maintain accurate and up-to-date records of all contracts and related documents.
Process Improvement:
Analyze existing business processes related to tenders and projects, identifying areas for improvement
Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements
Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects

About DBaaS
About
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Business Operations Executive
Location: Mumbai • Experience: 0–2 Years
▌ ABOUT BXI WORLD
At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects businesses across multiple categories, creating a vibrant B2B community where organizations exchange products and services through the BXI ecosystem.
▌ ABOUT THE ROLE
We are looking for a proactive, adaptable, and people-oriented Business Operations Executive to support our growing Business Operations team. You will work closely with clients, vendors, and internal teams to coordinate day-to-day operations, resolve queries, manage follow-ups, maintain documentation, and ensure tasks move smoothly from requirement to closure. This is a high-ownership role for someone who enjoys learning, taking initiative, and being hands-on in a fast-paced startup environment.
▌ KEY SKILLS
Client & Vendor Coordination | Business Communication | Operations & Follow-up | MS Office / Excel | MIS & Documentation | Problem Solving | Task Management | Process Coordination
▌ WHAT YOU'LL DO
• Support the Business Operations team in managing day-to-day operational requirements and ensuring timely task closure
• Coordinate with clients, vendors, and internal stakeholders to address queries and keep processes moving smoothly
• Manage order, inventory, delivery, and other operational follow-ups across multiple requirements
• Maintain accurate documentation, MIS reports, trackers, and operational records using MS Office / Excel / Google Sheets
• Track timelines, identify gaps or delays, and proactively follow up or escalate issues before they impact delivery
• Support client and vendor meetings, operational discussions, and on-ground activities whenever required
• Work closely with different teams to solve operational issues and improve the overall execution process
▌ WHAT WE'RE LOOKING FOR
• Graduate in Management, Marketing, Mass Media, Technology Management, or a related discipline
• 0–2 years of experience; freshers with strong communication, internship, or relevant corporate exposure are welcome
• Excellent verbal and written communication skills with confidence in client and vendor interactions
• Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting
• Proactive, go-getter attitude with the ability to take ownership instead of waiting for instructions
• Comfortable working in a fast-paced, high-pressure startup environment with tight timelines and changing priorities
• Strong coordination, follow-up, problem-solving, and attention-to-detail skills
• Flexible and versatile — willing to attend meetings, support on-ground operational activities, and take on varied responsibilities when required
• Exposure to B2B marketing or startup environments is a plus







