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Role Description
This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.
Qualifications
Strong business operations and analytical skills
Experience in providing administrative assistance
Excellent communication skills
Customer service-oriented mindset
Ability to work collaboratively in a team environment
Attention to detail and problem-solving abilities
Proficiency in Microsoft Office Suite
Experience in the software development or digital marketing industry is a plus
Bachelor's degree in Business Administration or related field
Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities
Coordinate with various departments to gather the necessary information and documentation for the submission of tenders
Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met
Communicate with clients and respond to queries during the tendering process
Analyze the tender results and provide feedback to the management for continuous improvement
Maintain close contact with project managers to ensure smooth project initiation, execution, and closure
Contribute to the definition of the scope, objectives, and deliverables of the project
Monitor the progress of the project and provide management and stakeholders with updates
Identification and mitigation of project risks and issues, and escalation thereof as necessary
Review and negotiate contract terms and conditions to ensure alignment with company goals and policies
Monitor contract performance and ensure contractual compliance
Responsible for amending, extending, and renewing contracts
Maintain accurate and up-to-date records of all contracts and related documents.
Process Improvement:
Analyze existing business processes related to tenders and projects, identifying areas for improvement
Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements
Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects
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𝐎𝐮𝐫 𝐚𝐧𝐬𝐰𝐞𝐫:
AI voice employees that handle the work nobody wants to do. Customer calls at 11 PM. Follow-ups that slip through the cracks. Onboarding that takes forever. These aren't just tasks—they're the things that keep great people from doing great work.
𝐖𝐡𝐚𝐭 𝐰𝐞'𝐯𝐞 𝐥𝐞𝐚𝐫𝐧𝐞𝐝:
The best technology feels invisible. Our AI employees don't feel like software—they feel like that reliable teammate who just gets things done. No hand-holding, just consistent results that make everyone's day better.
𝐇𝐨𝐰 𝐰𝐞 𝐭𝐡𝐢𝐧𝐤 𝐚𝐛𝐨𝐮𝐭 𝐢𝐭:
This isn't about replacing anyone. It's about giving your team superpowers. When AI handles the repetitive conversations, your people can focus on solving problems, building relationships, and creating things that matter.
𝐖𝐡𝐚𝐭 𝐝𝐫𝐢𝐯𝐞𝐬 𝐮𝐬:
Every business has incredible people doing mundane work. We think that's backwards. So we built AI employees that free up human potential—one conversation at a time.
We're not trying to change the world overnight. We're just making tomorrow a little better than today, for teams who believe work should be meaningful.
Ready to give your team superpowers?
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