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1. Campaign Development: Creating and launching marketing campaigns across various channels, including social media, email, search, display, and affiliate marketing.
2. Targeting and Segmentation: Identifying and targeting specific audience segments to maximize campaign effectiveness and ROI.
3. Ad Optimization: Continuously monitoring and optimizing ad performance, including ad copy, images, targeting, and bidding strategies.
4. Budget Management: Managing and allocating marketing budgets to maximize ROI and achieve business objectives.
5. Data Analysis: Analyzing campaign data and metrics to measure performance, identify areas for improvement, and inform future marketing strategies.
6. A/B Testing: Conducting A/B testing and experimentation to optimize campaign elements, such as ad creative, landing pages, and email subject lines.
7. Conversion Rate Optimization: Optimizing landing pages, websites, and other digital assets to improve conversion rates and user experience.
8. Return on Ad Spend (ROAS) Analysis: Measuring and analyzing ROAS to ensure that marketing campaigns are generating a positive return on investment.
9. Cross-Channel Marketing: Coordinating and executing marketing campaigns across multiple channels, including social media, email, and search.
10. Team Collaboration: Working closely with cross-functional teams, including sales, product, and creative, to ensure that marketing campaigns are aligned with business objectives and goals.
Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development
Requirements:
- Knowledge of PHP web frameworks including Yii, Laravel, or CodeIgniter.
- Knowledge of front-end technologies including CSS3 JavaScript, and HTML5
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
- Familiarity with SQL/NoSQL databases.
- Ability to project manage.
- Good problem-solving skills.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
- Proven experience as a PHP Developer with a portfolio showcasing PHP development projects.
- Proficiency in PHP programming and experience with one or more PHP frameworks.
- Strong understanding of web development principles, HTML, CSS, and JavaScript.
- Familiarity with front-end libraries and frameworks (React, Angular, Vue. js) is a plus.
- Knowledge of database management systems (e. g. , MySQL) and SQL queries.
- Experience with version control systems (e. g. , Git) and collaborative coding workflows.
- Ability to work collaboratively in a team environment, communicate effectively, and provide constructive feedback.
- Problem-solving skills and the ability to debug and troubleshoot technical issues.
- Benefit from invaluable mentorship provided by seasoned leaders.
- Enjoy a vibrant atmosphere enriched with engaging games and activities.
- Receive quarterly rewards as a token of recognition for your valuable contributions.
- Immerse yourself in a creative and open culture that fosters innovation.
Location: Jhotwara, Jaipur
Job Type: Full-Time
Job Summary
Shag Infotech is looking for an energetic Content writers to join the growing digital marketing team in Jhotwara, Jaipur. The ideal candidate should have strong spoken English skills, basic computer knowledge, and a passion for writting.
Required Skills & Qualifications
- Graduate in any stream
- Good spoken English communication skills
- Basic computer knowledge (MS Word, Excel, Email, Internet)
- Ability to work in a coperative environment
- Freshers can apply (training will be provided)
Preferred Qualities
- Self-motivated and confident personality
- Willingness to learn about digital marketing services
- Positive attitude and problem-solving mindset
Benefits
- Fixed salary + performance incentives
- Growth opportunities in the digital marketing industry
- Supportive team environment
- Skill development and training
Job Types: Full-time, Permanent
Benefits:
- Flexible schedule
- Internet reimbursement
Work Location: In person
Roles & Responsibilities:
- Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
- Address customer inquiries, concerns, and issues regarding products or services.
- Guide customers through troubleshooting steps to diagnose and resolve technical problems.
- Analyze customer issues to determine root causes and provide effective solutions.
- Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
- Develop a deep understanding of the company's products or services to effectively assist customers.
- Stay updated on product updates, features, and enhancements to provide accurate information to customers.
- Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
- Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
- Ensure that customer inquiries and issues are handled with high quality and professionalism.
- Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
- Assist in training new team members on product knowledge and support processes.
- Stay updated on industry trends, technologies, and best practices related to technical support.
Requirements
- Job Location: Jaipur, Rajasthan
- Experience: Fresher
Key Responsibilities
• As a part of the DevOps team, you will be responsible for the configuration, optimization, documentation, and support of the CI/CD components.
• Creating and managing build and release pipelines with Azure DevOps and Jenkins.
• Assist in planning and reviewing application architecture and design to promote an efficient deployment process.
• Troubleshoot server performance issues & handle the continuous integration system.
• Automate infrastructure provisioning using ARM Templates and Terraform.
• Monitor and Support deployment, Cloud-based and On-premises Infrastructure.
• Diagnose and develop root-cause solutions for failures and performance issues in the production environment.
• Deploy and manage Infrastructure for production applications
• Configure security best practices for application and infrastructure
Essential Requirements
• Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)
• Strong knowledge of CI/CD principles.
• Strong work experience with CI/CD implementation tools like Azure DevOps, Team City, Octopus Deploy, AWS Code Deploy, and Jenkins.
• Experience of writing automation scripts with PowerShell, Bash, Python, etc.
• GitHub, JIRA, Confluence, and Continuous Integration (CI) system.
• Understanding of secure DevOps practices
Good to Have -
•Knowledge of scripting languages such as PowerShell, Bash
• Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.
• Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)
• Strong communication skills and ability to explain protocol and processes with team and management.
• Must be able to handle multiple tasks and adapt to a constantly changing environment.
• Must have a good understanding of SDLC.
• Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.
• Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.
• Organized, flexible, and analytical ability to solve problems creatively
Job Responsibilities
- Analyze, design, and implement new product features, live the principles of evolvable architecture and modern design patterns
- Foster high product quality through unit testing, code reviews, secure coding, automation, defects fixing, and performance tuning
- Contribute to development process and tooling efficiency and improvements
- Constantly assess and utilize new technologies and approaches
- Working in an Agile-oriented environment (Kanban, Scrum)
- Cooperate with smart colleagues inside/outside boundaries of the team
Job Requirements
- At least 5 years of SW development experience, ideally engineering in Computer Science or equivalent degree.
- Object-oriented development experience
- ASP.NET web development experience
- Working experience with Microsoft .Net Core and Entity Framework
- Experience with Dapper Framework.
- Experience with Web APIs, and MVC
- Experience developing Unit Tests
- Experience with iterative development methodologies
- Knowledge of ASP.NET, C#, MVC, and JavaScript, XML, JQuery is essential
- Knowledge of Angular/ReactJs will be an added advantage
- Development activities will require to work with Microsoft .Net (C#), React, Azure DevOps, SQL Server, and IIS
- Good experience with MS SQL development is essential - DML/DDL operations, stored procedures, views, functions, triggers
- Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
- Proficient communication in English (both verbal and written) and strong customer focus.
PHP
MySQL
Our Tech Stack:
React JS | Python | Django | Mongo | Elastic Search | AWS | Docker | Redshift





