
1. Campaign Development: Creating and launching marketing campaigns across various channels, including social media, email, search, display, and affiliate marketing.
2. Targeting and Segmentation: Identifying and targeting specific audience segments to maximize campaign effectiveness and ROI.
3. Ad Optimization: Continuously monitoring and optimizing ad performance, including ad copy, images, targeting, and bidding strategies.
4. Budget Management: Managing and allocating marketing budgets to maximize ROI and achieve business objectives.
5. Data Analysis: Analyzing campaign data and metrics to measure performance, identify areas for improvement, and inform future marketing strategies.
6. A/B Testing: Conducting A/B testing and experimentation to optimize campaign elements, such as ad creative, landing pages, and email subject lines.
7. Conversion Rate Optimization: Optimizing landing pages, websites, and other digital assets to improve conversion rates and user experience.
8. Return on Ad Spend (ROAS) Analysis: Measuring and analyzing ROAS to ensure that marketing campaigns are generating a positive return on investment.
9. Cross-Channel Marketing: Coordinating and executing marketing campaigns across multiple channels, including social media, email, and search.
10. Team Collaboration: Working closely with cross-functional teams, including sales, product, and creative, to ensure that marketing campaigns are aligned with business objectives and goals.

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- Strong AI/ML OR Software Developer Profile
- Mandatory (Experience 1) - Must have 3+ YOE in Core Software Developement (SDLC)
- Mandatory (Experience 2) - Must have 2+ years of experience in AI/ML, preferably in conversational AI domain (spped to text, text to speech, speech emotional recognition) or agentic AI systems.
- Mandatory (Experience 3) - Must have hands-on experience in fine-tuning LLMs/SLM, model optimization (quantization, distillation) and RAG
- Mandatory (Experience 4) - Hands-on Programming experience in Python, TensorFlow, PyTorch and model APIs (Hugging Face, LangChain, OpenAI, etc
Roles & Responsibilities:
Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.

Preference - Having experience in Telecom Domain.
You Will Do...
- Test the performance and robustness of the product to help determining the stability, scalability, and dimensioning
- Oversee preparation and verification of test environments in conjunction to developing test simulators and automation
- Capture and detail the outcome of test executions and all information needed to support ongoing measurements and reporting on risks, defects, tests, and coverage
- Report on the test execution in a timely manner with attention given to achieving outstanding quality
- Identifies issues, proposes system improvements, and performs repetitive test execution to resolve identified issues.
- Evaluate and research new tools and practices to improve the execution and processes
- Define the automation strategy to reduce the lead time of Performance testing
- Collaborate with microservice teams on test and integration with a focus on customer experience
- Design & execute test automation suite on solution level
- Continuously improve quality assurance through test management
- Develop and maintain the test automation infrastructure
- Operate pipelines for continuous delivery of microservices and SW packages
- Work with internal/external organizations and partners.
You will bring...
- Education: BS or MS in computer Science or acceptable equivalent
- Experience with UNIX/Linux operating system
- Min years of experience: 5 to 7 years of experience in Quality Assurance, Test Automation or similar role in development
- Strong understanding of Test methodology, reporting and automation
- Understanding and experience in Software Performance testing, analysis of highly integrated Enterprise application
- Knowledge on K8's deployment on Cloud Infra (AWS EKS Cluster)
- Hands-on experience on Helm Charts, config maps configuration changes, kubectl utility, Helm install and Upgrade
- Working knowledge on Load testing tools like JMeter, Postman, SoapUI, LoadRunner
- Hands-on knowledge on the Cassandra, Oracle, EDB, NoSQL DB like Cassandra
- Experience with Ci/CD Pipeline using Jenkin
- Good troubleshooting skill analyzing the thread dump, Memory heap dump
- Experience analyzing CPU/Memory consumption from the JProfiler or other tools.
- Strong programming Scripting & Programming languages - Python, Java, ANSIBLE, Shell
- System Monitoring and Reporting Tools - Grafana, Prometheus, JIRA, X-Ray, Dynatrace
- Good knowledge of wireless communication systems, lab troubleshooting and test automation technique/tools
- Good understanding of test automation framework with TestNG or JUnit
- Knowledge of cloud-native core principles, DevOps, ADP, Docker, Kubernetes, WRCP, RH OCP
- Experience in making shell scripts on-demand basis to automate the small or medium day to day work
- Experience communicating directly with daily status updates, Risk Mitigation & Results Closure.
- Strong programming, scripting, testing, and debugging skills
- Ability to work with Architect and Development team to define the key metrics and use cases to test the product stability and scalability

ROLES AND RESPONSIBILITIES
• Lead the Software Team. Ensure consistent deliveries of planned features while ensuring code quality, testing standards, and processes are maintained.
• Work with the leadership team to cultivate and grow the Internal Software Team Culture at
• Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
• Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design.
• Solve technical problems of high scope and complexity.
• Exert influence on the overall objectives and long-range goals of your team.
• Experience with performance and optimization problems, particularly at a large scale, and a demonstrated ability to both diagnose and prevent these problems.
• Help to define and improve our internal standards for style, maintainability, and best practices for a high-scale web environment. Maintain and advocate for these standards through code review.
CANDIDATES MUST HAVE
• Experienced in designing and integrating RESTful APIs
• Knowledge of Python
• Excellent debugging and optimization skills
DESIRED SKILLS & EXPERIENCE
• 3-5 years of experience building large-scale software applications and working with large software teams.
• Bachelor’s degree in computer science, information technology, or engineering • Experience designing and integrating RESTful APIs
• Knowledge of Python and Backend Development
• Experience building Web/Mobile applications
• Excellent debugging and optimization skills
• Unit and Integration testing experience
• Being knowledgeable about engineering processes and good practices
• Passionate about learning new tools. Ability to continuously learn and acquire knowledge.
• Able to adapt to changing complexity of tasks.
- Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of the company
- Identify product usage gaps and provide actionable solutions to the customers
- Build value-based relationships with customers and create company champions
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach
- Ensure customer retention by negotiating and closing renewals
- Identify opportunities of upselling and cross-selling along with the Account Managers
- Identify appropriate business use cases where the company can be deployed
- Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully
- Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers
- Communicate and brain-storm with the product team on customer feedback and help refine product roadmap
- Work with the marketing team to execute customer surveys, case studies, etc
- Identify and Process Success milestones for the customers
- Optimize existing processes within the company and actively enhance all Customer Success initiatives
- Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization
Our ideal Customer Success Manager:
- Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs) in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company
- Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor
- Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone.
- Showcases exemplary written and verbal communication skills to work along with Global Customers
- Has worked directly with Large Enterprise Customers in the Americas or European region
- Has an exceptional ability to communicate and foster positive business relationships
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
- Managed customers across different segments in the past and knows how to manage them differently
- Exhibits a true passion for customers and for Customer Success
small, standalone ENT clinics in a large territory surrounding
the sales executive’s base location, and hence will involve
significant amount of travel and territory coverage
Achieving Focus implementation targets – both quantity and
value – month on month ( How – field presence- 4 times a
week, minimum of 4 sales calls per day, collecting data on
target market, competitive product usage (hearing aids),
types of procedures performed, product demonstrations,
proactive product evaluations )
Customer relationship management
Recommending and organizing marketing activities – demos,
conference participations, booth presence
Establishing long-term medical-scientific/strategic
relationships with Key Opinion Leaders(KOL’s) and with
related major medical associations and academic Centers of
Excellence (COE’s)
Timely reporting of weekly reports and trackers for focus
products

Android Development Engineer - Chennai
Who we are?
Kaleidofin is a financial platform for the informal sector, which provides solutions tailored to the customer’s goals and are intuitive to use. We are working towards creating fair and transparent financial solutions that can target millions of customers and enterprises in India that don’t have easy access to formal financial planning.
In a very short time span, global investors such as Omidyar Network, Blume Ventures and well known individual investors have supported Kaleidofin’s well thought out business model with $2.8 million in seed funding.
With its focus to harness mobile technology to deliver a paperless experience as well as its focus to harness technology and analytics to predict the right product for the right customer, Kaleidofin aims to become a leading FinTech player bringing financial solutions to everyone.
To know more about Kaleidofin, do visit our site https://kaleidofin.com/
What You’ll Do?
We are seeking extremely smart Android developers who are passionate about pushing mobile technologies to the limits. You will:
- Design and develop products by working closely with business teams
- Design super intuitive experiences in the next generation of our mobile applications
- Build performant, scalable, yet secure, enterprise ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallel
- Build enterprise ready back end architectures that can support millions of users in parallel
- Gain experience with hands on coding and independent ownership of software components
- Follow strong engineering best practices and champion their adoption
Who You Need To Be?
- 2+ years’ experience in android software development and delivery
- Bachelors or Masters degree in engineering from a reputed institute(preferably IITs, NITs, or other top engineering institutes).
- Strong grasp of CS fundamentals, algorithms and excellent problem solving abilities.
- All experience should be from good product development or e-commerce background.
- Must have shown good stability in all your previous associations.
- Skill set
- Knowledge of UI architectural patterns like MVVM(preferable), MVC, MVP, data binding, activity & fragment lifecycle, recycler view, navigation component, layouts (constraint layout preferable), theming etc.
- Should have actively used retrofit, work managers, android jetpack, Rx java, dagger, retrofit, android sdk, GIT/bitbucket, gradle/ant and very keen on exploring other proven tech stack.
- Comfortable with test driven development in android with UI testing, instrumented unit testing and unit testing using junits, mockito or other tools.
- Willingness to learn and write simple backend REST API’s (preferably in Java, spring boot & hibernate) without having to completely depend on backend engineers for delivery
- Has worked in a fast paced agile organization building stateless and re-entrant/resumable android applications.



Octro Inc. is looking for a Data Scientist who will support the product, leadership and marketing teams with insights gained from analyzing multiple sources of data. The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action.
They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. They must have a proven ability to drive business results with their data-based insights.
They must be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.
Responsibilities :
- Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
- Mine and analyze data from multiple databases to drive optimization and improvement of product development, marketing techniques and business strategies.
- Assess the effectiveness and accuracy of new data sources and data gathering techniques.
- Develop custom data models and algorithms to apply to data sets.
- Use predictive modelling to increase and optimize user experiences, revenue generation, ad targeting and other business outcomes.
- Develop various A/B testing frameworks and test model qualities.
- Coordinate with different functional teams to implement models and monitor outcomes.
- Develop processes and tools to monitor and analyze model performance and data accuracy.
Qualifications :
- Strong problem solving skills with an emphasis on product development and improvement.
- Advanced knowledge of SQL and its use in data gathering/cleaning.
- Experience using statistical computer languages (R, Python, etc.) to manipulate data and draw insights from large data sets.
- Experience working with and creating data architectures.
- Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
- Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications.
- Excellent written and verbal communication skills for coordinating across teams.


1. At least 1+ years of product development experience with expertise in designing and implementing high-performance web applications
2. Must be proficient with JavaScript
3. Must be good in React/Redux/Middleware (Thunk, Saga)/Typescript and advance concepts
4. Should be good in Data structure and algorithms
5. Should be good in basic programming concepts
6. Should have code optimization skills and should be able to integrate REST APIs
7. should have experience in building reusable components and front-end libraries for future use
8. should have experience in translating designs and wireframes into high-quality code
9. Knowledge of Angular and Node.js is a plus
10. Should be willing to work in startup
11. Should have experience of building responsive websites

