11+ Adobe FreeHand Jobs in India

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

Job Title: Senior Software Engineer (P3)

Experience: 5–8 Years

Location: Pune / Chennai / Kolkata / Bhubaneswar

Compensation: Up to 24 LPA

Job Description:

We are looking for a skilled Software Engineer with strong backend development experience in Java and Spring Boot. The candidate will be responsible for building scalable microservices and REST APIs while working in a collaborative agile environment.

Key Responsibilities:

• Develop and maintain backend services using Java & Spring Boot
• Build and consume REST APIs
• Work on microservices architecture
• Implement event-driven systems using Kafka
• Handle database operations using JPA/Hibernate
• Collaborate with frontend teams (Angular)
• Ensure code quality, performance, and scalability
• Participate in code reviews and debugging

Required Skills:

• Strong knowledge of Java & Spring Boot
• Experience with Microservices
• Hands-on experience with REST APIs
• Familiarity with Kafka
• Knowledge of JPA/Hibernate
• Basic exposure to Angular
• Understanding of AI tools / Prompt Engineering (nice to have)

Education:

• BE / B.Tech

Notice Period:

• Immediate to May joiners preferred 

Strong Benefit/ Insurance Verifcation Specialists profile

Mandatory (Experience 1) – Must have minimum 6 months of hands-on experience in US healthcare insurance eligibility and benefits verification

Mandatory (Experience 2) – Must have worked on payer portals such as Availity, NaviNet, Aetna, UHC, or equivalent.

Mandatory (Experience 3) – Strong understanding of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.

Mandatory (Experience 4) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.

Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)

Manadatory (Skills) - Good communication skills

Job Title: Java Engineering Manager/Lead

Experience range:- 10 + Years

Location:- Pune / Mumbai

Knowledge and Skills:

• Strong proficiency in Core Java, Spring Boot.
• Experience with RESTful APIs, microservices, and multithreading.
• Solid understanding of RDBMS (MySQL/PostgreSQL).
• Exposure to cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
• Familiarity with CI/CD tools like Jenkins, GitLab, or GitHub Actions.
• Background in Fintech, particularly Digital Lending, Supply Chain Finance, or Banking products.
• Experience working in agile/scrum environments.
• At least 3 years of experience leading/managing a team of Java developers.

Key Responsibilities:

• Lead and mentor a team of Java developers, ensuring technical excellence and timely delivery.
• Actively participate in coding, code reviews, architecture decisions, and system design.
• Collaborate with cross-functional teams including Product Managers, QA, and DevOps.
• Maintain a strong hands-on presence in backend Java development and microservices architecture.
• Own the end-to-end lifecycle of features from requirement to deployment and post-release support

Job description:

• To manage and develop the exhibition sales team setting objectives to achieve pre-set targets identified from the exhibition sales plan.
• To ensure that all opportunities are reacted to, proactively targeted and relationship managed in a timely manner.
• To develop sales strategy, taking into account market trends and the business environment and review this on a monthly basis reporting on any findings.
• To undertake relevant sales and marketing activities in order to achieve sales targets from exhibition clients.
• To ensure contracts are accurately raised and reflect the proposal made and ensure they are signed and returned.
• To ensure packages of services are agreed with the client and communicated to the ACC Liverpool events and operations teams.
• To ensure that the sustainability of an event is taken into account when offering availability to a client.
• To identify opportunities and grow new business from a variety of large multi national, local and regional organisations to ensure a diverse complimentary mix of events.
• Liaise closely with Corporate, Association, Sport and Entertainment sector leads on any potential clash events prior to confirming availability to clients to avoid programming conflict.
• To develop a robust CRM process to ensure that key client relationships are developed on an on-going consistent basis and that this information is recorded and reported each month.
• On a monthly basis, report on enquiries received, lost and developed, the state of the sector including business position in relation to the budget target.
• To follow up on any leads and general enquiries, dealing with them in a timely and efficient manner and ensure that team members do the same.
• To proactively call potential customers and ensure that team members are targeted to do the same.
• To set up and attend regular ‘keep in touch’ client meetings.
• To set up and attend regular ‘keep in touch’ team member meetings.
• To attend exhibitions, meetings and other events nationally and internationally as required to promote our organization.
• To provide a monthly sales activity report.

• Expert knowledge of C#, .Net and MS SQL
• ANGULAR Experience would be a huge plus
• Ability to work independently
• Proficient understanding of web markup, including HTML 5/CSS 3
• Proficient understanding of client-side scripting and JavaScript frameworks (Angular, JQuery, React, Vue)
• Excellent English communication, presentation, and interpersonal skills
• Time management and organizational skills

Responsibility 

·        Designing and building the website front-end.

·        Creating the website architecture.

·        Designing and managing the website back-end including database and server integration.

·        Generating WordPress themes and plugins.

·        Conducting website performance tests.

·        Troubleshooting content issues.

·        Conducting WordPress training with the client.

·        Monitoring the performance of the live website.

Eligibility

·        Bachelor’s degree in computer science or a similar field.

·        Proven work experience as a WordPress developer.

·        Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.

·        Knowledge of code versioning tools including Git, Mercurial, and SVN.

·        Experience working with debugging tools such as Chrome Inspector and Firebug.

·        Good understanding of website architecture and aesthetics.

·        Ability to manage projects.

·        Good communication skills.

• Responsible for the product engineering road map, quality assurance, and various services organizations.
• Responsible for delivering high-quality software products, on time and within budget.
• Work with the CTO, Directors, PM, and Business to develop a long-term product plan, products and manage the release planning cycles for all products
• Responsible for managing the staffing requirements and skillsets for the Customer Interaction Team, assuring that sub-teams are staffed with sufficient skilled resources and meeting product deliverables.
• Responsible for developing and managing a skills escalation and career trajectory path for the product engineering organization.
• Responsible for implementing tools and processes to optimize product engineering throughput and quality.
• Ensuring that key milestones are met and that solutions delivered are of the highest quality possible
• Delivery on project timelines emphasis key deliverables
• Ensure legacy application platform and a stable production environment.
• Ensure controlled releases to production, with amongst other measures, stringent code reviews from standards and performance perspectives. Use metrics to demonstrate success.
• Decisive with team decisions and lead and support the team
• Understand all products with their interrelationships and collective relevance to business and ensure appropriate availability and stability to the Business.
• 7-10 Yrs/Industry -Internet/ Educational Qualification - B.Tech (Computer science mandatory) from prem. institute

Experience & Skills Required

• Excellent communication skills, fluent English - Communicates effectively in all situations and creates an environment of open and effective communication.
• Strong decision-making skills, metric-driven operations, and ability to motivate and maximize productivity in a fast-paced environment
• Knowledge of various Development practices and programming languages
• Ability to work with multiple levels in the organization with key business holders
• Preferred if has past experience around Customer Account Mgmt System.
• Preferred if worked Supply - Chain Model.Specifically around Demand and different dimension of demand generation and management
• Excellent with Tech Stack like Java
• Should have awareness of best practices for Software development
• Should be keen on delivering a top-notch product.
• 9-15 years of software development experience, with managerial capacity