Front End Developer ( WDE ) @ Amazon, Hyderabad

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Job Title: Associate Frontend Engineer

Job Summary:

We are looking for a passionate and motivated Associate Frontend Engineer with 1 to 2 years of experience to join our product engineering team. In this role, you will work closely with experienced developers and designers to build seamless, performant, and user-friendly interfaces using modern JavaScript frameworks. You’ll gain hands-on experience in building production-ready web applications and learn how to deliver high-quality UI at scale.

This opportunity is ideal for individuals who are early in their careers and eager to grow through real-world development, mentorship, and continuous learning.

Website: https://www.thealteroffice.com/about

Key Responsibilities:

• Assist in developing and maintaining responsive, accessible, and performant web user interfaces.
• Work with modern JavaScript frameworks/libraries such as React, Vue, or Angular to build modular, reusable components.
• Translate UI/UX designs from tools like Figma into pixel-perfect, production-quality code.
• Write clean, maintainable, and well-documented HTML, CSS, and JavaScript (ES6+).
• Collaborate with product managers, backend engineers, and designers to deliver complete, integrated features.
• Learn and apply best practices in state management, component-driven development, and API integration.
• Participate in code reviews, understand and follow design systems, and contribute to a culture of code quality.
• Debug and resolve cross-browser, cross-device, and performance-related UI issues.
• Use tools such as Git, CI/CD pipelines, and frontend build tools (e.g., Webpack, Vite) as part of your daily workflow.
• Begin working with TypeScript, Tailwind CSS, and popular UI libraries (e.g., Material UI, Bootstrap) to enhance development efficiency and consistency.
• Follow accessibility guidelines and responsive design principles, ensuring your UI works for all users.
• Gain exposure to linting tools, formatters, testing libraries (unit/integration/e2e), and performance profiling using browser dev tools.

Requirements:

• 1 to 2 years of experience in frontend development through internships, academic projects, freelance work, or personal side projects.
• Solid understanding of HTML, CSS, and JavaScript (ES6+) fundamentals.
• Familiarity with at least one modern JavaScript framework (React, Vue, Angular).
• Understanding of version control systems like Git and ability to collaborate in a team-oriented development workflow.
• Willingness to learn and apply best practices in UI performance, security, accessibility, and maintainability.
• Strong problem-solving abilities, attention to detail, and eagerness to grow through mentorship and feedback.
• Effective communication skills and ability to work in a fast-paced, agile team environment.

Roles and Responsibilities

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities
Build pixel-perfect, buttery smooth UIs across both mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
Maintain code and write automated tests to ensure the product is of the highest quality.
Transition existing React web apps to React Native.

Skills
Firm grasp of the JavaScript, TypeScript, ClojureScript language and its nuances, including ES6+ syntax Knowledge of functional or object-oriented programming
Ability to write well-documented, clean Javascript code
Rock-solid at working with third-party dependencies and debugging dependency conflicts
Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites, like Jest or Mocha

•  Very strong hands on experience of web and mobile technologies: - HTML JavaScript,
• HTML5/CSS3,
• 5 + years of UI Development Experience using JavaScript Frameworks
• 3+ years of Angular Development Experience
•  Has implemented coding patterns and built UI framework
•  Deep knowledge of AngularJS practices and commonly used modules based on extensive
• work experience
•  Thorough understanding of the responsibilities of the platform, database, API, caching
• layer, proxies, and other web services used in the system
•  Creating custom, general use modules and components which extend the elements and
• modules of core AngularJS
• Creating configuration, build, and test scripts for Continuous Integration environments
•  Cooperating with the back-end developer in the process of building the RESTful API
•  Cross browsers support/experience and knowledge of DOM manipulation on different
• browsers
•  Performance enhancements on web page load and execution
• Use responsive web design to create applications that automatically conform to multiple
• screen sizes/devices.
• Reach at 91 084 76 999