Sales Executive

Company: BXI – Barter Exchange of India

About Us: BXI - Barter Exchange of India is a leading B2B platform where a community of brands thrives through our strategic barter solutions, tailored to each business’s unique needs. We empower companies to optimize resources, expand networks, and leverage underutilized assets across sectors like Media, Hotels, Events & Entertainment, Corporate Gifting, Electronics, and Lifestyle. Our philosophy is simple yet powerful: “Give what you have, Take what you need.” Through BXI, brands conserve cash flow, build valuable partnerships, and unlock new avenues for sustainable growth.

Visit Us: https://bxiworld.com/

Address: Chakala, Andheri – 400059.

To Name Few Active Brands with BXI: Hyatt | KFC | BOAT | Radisson | Della | India Today | Baskin Robbins | Pizza Express | Philips | Skoda | GMR Airports | Nexus Malls | PVR INOX | Godrej - India Circus | Time Zone | Business World | Sugar Cosmetics Etc.

Role Description

This is a full-time on-site Ecommerce Executive role located in Mumbai at BXI. As an Ecommerce Executive, your day-to-day tasks will involve managing online sales efforts, optimizing product listings, analyzing market trends, coordinating with vendors, and ensuring a seamless customer experience on our digital platform.

Qualifications

• Proficiency in Ecommerce platforms and tools
• Experience in online sales, digital marketing, and product management
• Strong analytical skills and the ability to interpret data to drive business decisions
• Excellent communication and organizational abilities
• Understanding of market trends and customer behavior in the Ecommerce industry

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frontend Developer

Responsibilities:

·         Develop our new products

·         Define and design common reusable components

·         Enhance and maintain our existing products

·         Interact with other teams, as well as with our users

·         Act on user feedback

Qualifications:

·         Experience as a front-end or full-stack software engineer in AWS environment

·         Knowledge of modern JavaScript and its fundamentals, as well as JavaScript frameworks such as ReactJs, Redux, Bootstrap, Jest, Material-UI

·         Strong understanding of web technologies like HTML5 and CSS3

·         Experience with a server-side language would be an advantage. We use mostly Python/Java, but any server-side language would be an advantage.

·         Knowledge of AWS API gateway, microservice architecture, serverless architecture, RESTful services

·         Proven ability to learn new technologies

·         Always using good software engineering practices such as code review, source control, continuous integration, and unit testing

·         Ability to work in a team with other developers, with UX Designers, and with Product Management

·         Ability to interact with our users and customers, with clear communication

·         Problem solving skills, strong analytical skills, strong hands on experience, delivery track record of medium/large complexity of projects, TDD/BDD, awareness of CI/CD pipeline

SPRAT - Society for Promoting Rationality is a national award-winning NGO, committed to promoting rationality and scientific temper, inter-faith harmony, and fairness. In our immediate surroundings, we also work to promote adult literacy and the empowerment of under-served people. We are also building a 13kSY Campus to offer integrated, digitally-powered social services, and a PG academy for public administration and advocacy at Matar, 35 km from Ahmedabad. 
Blending professionalism with compassion, we work with complete transparency, using contemporary HR and ICT. We are supported by the likes of Microsoft, Google, Autodesk, the US and Gujarat Govt, Ford foundation etc. 

For more, check this: https://sprat.in/about-sprat/introduction-to-sprat/">https://sprat.in/about-sprat/introduction-to-sprat/ 

RESPONSIBILITIES: 

Primary: 

1. Executing structural and PSE Drawings on the site 
2. Staying at Site [Matar] 24x7 (Only Male Candidates) 
3. Supervising construction, interpreting drawings, and liaising between contractors, Structural Engineers, Resident and Consulting Architects and MEP Consultant 
4. Managing inventory, Planning Day schedules, Reporting and Documentation 
5. Landscaping, environmental harnessing, waste and water disposal and recycling 
6. Helping improvise construction gadgets and processes. 

Secondary: 

1. General management as Trainee Officer 
2. Desire to specialize in some of these: HR, Event Management, Field social work, Social Poster Design/ Graphics, Science Promotion, Content, SharePoint, etc. 
3. Promotion of SPRAT’s services such as Rationality, Gujarati Literacy, and events in and around Matar. 

REQUIREMENTS: 

Knowledge and Education: 

• Brilliant B.Es / B.Techs [Civil] from respectable colleges or possessing good CGPA. Or very bright Civil Diploma holders with an additional year’s relevant experience. 
• Functional knowledge/experience of construction machinery and tools. 
• Functional spoken English and Hindi and basic knowledge of MS Office. 

Experience:  

• 1 – 3 Years 
• Prior on-site experience of at least one year on a Residential/ Commercial Site. 
• However, if you are an exceptionally bright Fresher, you may apply for our Job linked Internship, with free boarding and lodging. 

Miscellaneous: 

• Site Engineers must bring a 2-wheeler. 

• Original, out-of-the-box, pragmatic thinkers. 
• Hardworking, highly organized, time-conscious, self-respecting males. 
• Brilliant female applicants may apply for Desk Officer jobs. 

• Must have a left-secular and scientific temper. 

BENEFITS: 

• Compensation: Between ₹1.40 to ₹2.80 lakh/year. Those possessing relevant practical experience may expect proportionately higher compensation. 
• Subsidized food and accommodation will be available. 

• Possibility of employing the spouse exists. 
  
  

Digital Projection of the Site: https://www.youtube.com/watch?v=gbKxjqhZY10">https://www.youtube.com/watch?v=gbKxjqhZY10 

Of this, Phase I, is due for inauguration in December, 2022. 

If you are exceptionally good at English, General Knowledge, Multi-Tasking, Creative Engineering, Popular Science, Nature Appreciation and People Management, you may expect hiring preference and much faster growth. 

Responsibilities:

• Good understanding of programming language
• Concepts of Java, Maven
• Source Control
• Logically Strong in coding practices
• Data structure Understanding.
• Security encryption and decryption
• Data encoding decoding

Requirements:

• Strong core Java development skills.
• Exposure to security tools.
• Experience in working with customers, understanding business requirements
• Good analytical and troubleshooting skills.
• Working knowledge of Jenkins/Maven
• Key requirements: Core Java, CI/CD, Docker, Maven, Jenkins, REST API, Kafka, Redis, cache, elastic cache

Office Location: Goregaon Mumbai

Position description:

2+ years of development experience with mobile application development for Android.

Primary Responsibilities:

• Work closely with the core team for coming up with new features and implementing them
• Work on new products and services
• Provide support to existing applications
• Integrate REST services into mobile applications

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.

Functional Skills: Kotlin, Retrofit, Room Db, GSON, (Room/SQLite), MVVM, MVP, MVC, Work Manager, Rx java, Dagger 2, Recyclerview, Custom Solutions & Custom Views, GIT & JIRA.

• Understand the overall requirements of the product/platform and specifically for the assigned feature/module.
• Design and Develop Software as per the product architecture and requirements.
• Code and unit testing of the feature/modules including appropriate design reviews and code inspections.
• Ensure adherence to the software development processes.
• Investigates software/system problems to isolate the root cause and provides innovative solutions.
• Collaborates with cross-functional teams (locally & globally) to ensure product releases meet quality, performance, scalability, reliability, and schedule goals.

• Bachelor’s or Master’s degree in Computer Science, Software Engineering or Information Technology.
• 6-10 years of experience in software development using J2EE technologies
• Experience with Core Java, JEE5 (JSP/JMS/Web Services/Servlets), Spring, Hibernate, REST, JBOSS/Tomcat Servers
• 1+ years of experience using Azure IOT technologies
• Work experience in Azure IoT Suite: IoT HUB, Azure TSI, DPS, Service Bus, Azure Functions, Azure KeyVault, MCI/AKS, Azure AD
• Knowledge in Azure Data Lake, Azure SQL
• Strong understanding of object-oriented programming
• Knowledge in ReactJS, JQuery is a plus
• Good knowledge in SQL -preferable
• Must have worked in agile/scrum environment
• Good understanding of software development processes, preferably for a regulated medical devices environment (ISO13485/FDA)
• Ability to work with cross-functional and remote teams.
• Flexibility to work on different areas of the product/platform
• Good written and verbal English communication
• Ability to travel as needed (minimal)