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Job description
Content Developer
- Develop content strategy aligned with short-term and long-term organizational goals
- Create, manage, and deliver engaging training across multiple mediums and multiple learning styles including: face to face, mobile, on-line, video and via other broad reach vehicles
- Create and ensure the content team uses standardized instructional design and style
- Stay up-to-date with technology and e-learning developments and generate new ideas to draw targeted customers attention
- Produce Courses on time and on budget and align those programs with an overall learning outcomes strategy
- Work with SMEs to Identify customer needs and pain points
- Offer training solutions by conducting needs assessment and design appropriate programs to train or retrain personnel
- Utilize authoring tools in E-Learning Technology to build E-Learning courses
Software Knowledge:
Photoshop CC, Adobe Captivate 9, Adobe Audition, Articulate Storyline 360, Adobe Creative Cloud
A leading Ed tech company
Roles and Responsibilities:
- Review training content and assessments. The review parameters include (but are not limited to) the following:
○ Rewrite the training content wherever necessary to simplify it or to make it more age
appropriate.
○ Create engaging learning activities and provide exercises and activities that enhance
the learning process.
○ Devise modes of assessment, such as tests or quizzes, to measure the effectiveness
of course.
○ Analyze and apply trends and best practices in learning technologies and instructional
design.
○ Suggest instructional enhancements to the content and assessments so the learning
experience is superior.
○ Check if all the training assets follow the instructional guidelines.
○ Work with subject matter experts to identify target audience’s training needs
○ Do a thorough language review.
○ Do a thorough formatting check and fixes.
- Brainstorm with the content developer to storyboard the concepts introduced in a lesson/chapter.
- Create guidelines and templates as and when needed.
- Conduct audits of the live classes to check how the content is getting translated into the actual class experience.
- Give inputs for process improvements.
Skill Set:
- General:
- In-depth understanding of activity based teaching-learning methods with a strong knowledge of pedagogies to teach 21st Century Skills.
- At least 3-4 years of experience in instructional design and/or content writing.
- Experience in editing documents with an eye for details.
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
- Creative and analytical thinker with strong problem-solving skills.
- Excellent verbal and written communication skills.
○ Must demonstrate the ability to communicate effectively at all levels of the
organization.
- Technical:
- Understanding of Object-Oriented concepts.
- Basic understanding of core programming concepts with teaching skills will be an asset.
- Good exposure on-
- Object-Oriented Programming language(s) (preferably JavaScript/Python)
- Web Technology (HTML/CSS/JavaScript)- Front End Development
- Block-Based Coding environment like Code.org or Scratch will be a plus
- Knowledge of RDBMS (MySQL, Airtable, Firebase etc.) will be an added advantage
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Working with key stakeholders and subject matter experts to help design and develop training interventions that incorporate best practices in behavioural and cognitive sciences to effectively address business and performance issues.
- Assisting in designing and developing learning solutions for multiple delivery methods including instructor-led, web-based, virtual classroom, and blended instruction, Simulations & Gamified.
- Creating engaging learning activities and compelling course content
- Working with subject matter experts to identify the target audience’s training needs
- Visualizing instructional graphics, the user interface, and the finished product
- Analyzing and applying trends and best practices in learning technologies and instructional design
- Providing exercises and activities that enhance the learning process
- Creating supporting material/ media (audio, video, simulations, role-plays, games, etc)
- Maintaining project documentation and course folders
What you need to have:
- Graduate in any stream
- Good command over the English Language
- Creativity, Research Skills
- People Skills, Time Management Skills
- Flexibility
- Adobe Captivate
- Adobe Photoshop
- Adobe Illustrator
- Powtoons
- Addon - Camtasia, After effects, HTML 5