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Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Working with key stakeholders and subject matter experts to help design and develop training interventions that incorporate best practices in behavioural and cognitive sciences to effectively address business and performance issues.
- Assisting in designing and developing learning solutions for multiple delivery methods including instructor-led, web-based, virtual classroom, and blended instruction, Simulations & Gamified.
- Creating engaging learning activities and compelling course content
- Working with subject matter experts to identify the target audience’s training needs
- Visualizing instructional graphics, the user interface, and the finished product
- Analyzing and applying trends and best practices in learning technologies and instructional design
- Providing exercises and activities that enhance the learning process
- Creating supporting material/ media (audio, video, simulations, role-plays, games, etc)
- Maintaining project documentation and course folders
What you need to have:
- Graduate in any stream
- Good command over the English Language
- Creativity, Research Skills
- People Skills, Time Management Skills
- Flexibility
- Adobe Captivate
- Adobe Photoshop
- Adobe Illustrator
- Powtoons
- Addon - Camtasia, After effects, HTML 5
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- Design technical specifications for RPA (Automation Anywhere) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
- Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
- Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
- Complies with and helps to enforce design and coding standards, policies and procedures.
- Ensures documentation is well maintained.
- Ensures quality of coded components by performing thorough unit testing.
- Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
- Reports status, issues and risks to tech leads on a regular basis
- Improves skills in automation products by completing automation certification.
- Mentors junior developers and performs code reviews for quality control.
Additional Information
- 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).
- Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
- Understands development methodology and lifecycle
- Should be trained on RPA tools (Automation Anywhere).
- Self-motivated, team player, action and results oriented.
- Well organized, good communication and reporting skills.
Lead Data Engineer
Data Engineers develop modern data architecture approaches to meet key business objectives and provide end-to-end data solutions. You might spend a few weeks with a new client on a deep technical review or a complete organizational review, helping them to understand the potential that data brings to solve their most pressing problems. On other projects, you might be acting as the architect, leading the design of technical solutions, or perhaps overseeing a program inception to build a new product. It could also be a software delivery project where you're equally happy coding and tech-leading the team to implement the solution.
Job responsibilities
· You might spend a few weeks with a new client on a deep technical review or a complete organizational review, helping them to understand the potential that data brings to solve their most pressing problems
· You will partner with teammates to create complex data processing pipelines in order to solve our clients' most ambitious challenges
· You will collaborate with Data Scientists in order to design scalable implementations of their models
· You will pair to write clean and iterative code based on TDD
· Leverage various continuous delivery practices to deploy, support and operate data pipelines
· Advise and educate clients on how to use different distributed storage and computing technologies from the plethora of options available
· Develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions
· Create data models and speak to the tradeoffs of different modeling approaches
· On other projects, you might be acting as the architect, leading the design of technical solutions, or perhaps overseeing a program inception to build a new product
· Seamlessly incorporate data quality into your day-to-day work as well as into the delivery process
· Assure effective collaboration between Thoughtworks' and the client's teams, encouraging open communication and advocating for shared outcomes
Job qualifications Technical skills
· You are equally happy coding and leading a team to implement a solution
· You have a track record of innovation and expertise in Data Engineering
· You're passionate about craftsmanship and have applied your expertise across a range of industries and organizations
· You have a deep understanding of data modelling and experience with data engineering tools and platforms such as Kafka, Spark, and Hadoop
· You have built large-scale data pipelines and data-centric applications using any of the distributed storage platforms such as HDFS, S3, NoSQL databases (Hbase, Cassandra, etc.) and any of the distributed processing platforms like Hadoop, Spark, Hive, Oozie, and Airflow in a production setting
· Hands on experience in MapR, Cloudera, Hortonworks and/or cloud (AWS EMR, Azure HDInsights, Qubole etc.) based Hadoop distributions
· You are comfortable taking data-driven approaches and applying data security strategy to solve business problems
· You're genuinely excited about data infrastructure and operations with a familiarity working in cloud environments
· Working with data excites you: you have created Big data architecture, you can build and operate data pipelines, and maintain data storage, all within distributed systems
Professional skills
· Advocate your data engineering expertise to the broader tech community outside of Thoughtworks, speaking at conferences and acting as a mentor for more junior-level data engineers
· You're resilient and flexible in ambiguous situations and enjoy solving problems from technical and business perspectives
· An interest in coaching others, sharing your experience and knowledge with teammates
· You enjoy influencing others and always advocate for technical excellence while being open to change when needed
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Cashflo is India's first-of-its-kind Exchange for Working Capital that, on the one hand,helps vendors
to large corporates get access to affordable short-term capital at the click of a button, while on the
other hand, Cashflo helps the corporates to optimize their working capital & treasury returns.
Job Description
Cashflo, true to its name, is on a mission to unlock $100+ billions of trapped working capital in the
economy by creating India’s largest marketplace for invoice discounting to solve the day-to-day.
Cashflow problems faced by businesses. Founded by ex-BCG and ISB / IIM alumni, and backed by
SAIF Partners, Cashflo helps democratize access to credit in a fair and transparent manner.
Awarded Supply Chain Finance solution of the year in 2019, Cashflo creates a win-win ecosystem
for Buyers, suppliers and financiers through its unique platform model. Cashflo shares its parentage
with HCS Ltd., a 25-year-old, highly reputed financial services company has raised over Rs. 15,000
Crores in the market till date, for over 200 corporate clients. Our leadership team consists of ex-
BCG, ISB / IIM alumni with a team of industry veterans from financial services serving as the
advisory board. We bring to the table deep insights in the SME lending space, based on 100+
years of combined experience in Financial Services. We are a team of passionate problem solvers,
and are looking for like-minded people to join our team.
The challenge
Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a
tangible difference to the small business landscape in India.
Find innovative solutions for problems in a yet to be discovered market.
Key Responsibilities
As an early team member, you will get a chance to set the foundations of our engineering
culture. You will help articulate our engineering principles and help set the long-term
roadmap.
Making decisions on the evolution of Cashflo's technical architecture
Building new features end to end, from talking to customers to writing code
Our Ideal Candidate Will Have
3+ years of full-time frontend software engineering experience
Experience building frontends for SaaS products (you've owned & built features from start to
finish before)
Thorough knowledge of SDLC
Extensive knowledge of React/Angular or similar frameworks.
Hands-on knowledge of CSS & design systems such as Tailwind, Ant Design, etc.
Experience writing automated tests
Been part of teams that have maintained large frontend codebases
About You
Product-minded. You have a sense for great user experience and feel for when something is off.
You love understanding customer pain points and solving for them.
Get a lot done. You enjoy all aspects of building a product and are comfortable moving across the
stack when necessary. You problem solve independently and enjoy figuring stuff out.
High conviction. When you commit to something, you're in all the way. You're opinionated, but
you know when to disagree and commit. Mediocrity is the worst of all possible outcomes.
What’s in it for me
Gain exposure to the Fintech space - one of the largest and fastest growing markets in
India and globally.
Shape India’s B2B Payments landscape through cutting edge technology innovation.
Be directly responsible for driving company’s success.
Join a high performance, dynamic and collaborative work environment that throws new
challenges on a daily basis.
Fast track your career with trainings, mentoring, growth opportunities on both IC and
management track.
Work-life balance and fun team events.
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-Proficiency with Javascript and Node.js + TypeScript , Express JS
-Familiar with JS tools
-Experience writing code from scratch
-Thrive in a fast-paced working environment, owning deadlines and striving for efficiency
-Familiarity with GIT, Jira, Redmine, or similar project management and issue tracking software
-Working knowledge of design principles, typography, user interfaces, Web standards and usability
-Familiar with interaction design and information architecture methods and principles
**~ Job Requirements ~**
- Handson with Node js and express.js
- working in a young, ambitious, and international team
- good to have experience building an API from scratch
- Are interested in security and its best practices
Roles & Responsibilities:
We are looking for a Senior Network Engineer to be responsible for the development and support of a complex networking infrastructure critical to the operation of the Company. This position will develop technical solutions to complex problems requiring the regular use of ingenuity and creativity.
- Maintain, test, and monitor complex local area and wide area network designs encompassing multiple technologies using established procedures and tools.
- Diagnose network issues and provide problem resolution in a timely manner.
- Develop and maintain all network component and system configurations.
- Design, install, and support networking systems and operations.
- Troubleshoot network performance issues.
- Analyse system errors or failures and work to resolve issues. Escalate as necessary to maximize system availability.
- Provide technical support to peers and guidance to users.
- Evaluate new network technologies and make recommendations regarding the integration of relevant technologies into the existing network. Recommend upgrades, patches, and new applications or equipment.
- Maintain knowledge of emerging technologies and enhanced applications.
- Create and maintain network systems documentation and asset management information.
Qualifications:
- 9+ years of networking systems experience is required.
- Experience with Cisco products and support services and procedures is essential; Cisco certifications are preferred, but not required.
- Expert level experience with Cisco Nexus Switching equipment required.
- Expert level experience with Cisco /FMC/ASA Anyconnect.
- Expert level experience with Cisco ISE, posturing RADIUS, TACACS.
- Experience with F5 LTM.
- Expert level experience with routing protocols (EIGRP, OSPF, BGP, DMVPN, IPSEC VPN).
- Expert level experience with L2 technologies (VPC, VTP, port channels)
- Experience with Palo Alto firewalls, and Meraki WIFI/SD WAN.
- Experience with network related tasks with AWS.
- Must be able to work flexible hours on-site and remotely.
- Must be able to work in a complex, dynamic team environment with minimal supervision and possess good organizational skills.
- Strong interpersonal skills are needed to work well with a talented team of infrastructure support personnel and application developers.
- CCIE certification - preferred
- Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the company in an articulate, professional manner.
- Ability to organize, prioritize and handle multiple assignments on a daily basis.
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Whom we are looking:
We are looking for “No Matter What” Sales mavericks to join our amazing team in Mumbai. To be successful in this role you need to show loads of initiative and a drive to contribute to a team producing outstanding work. This is a fantastic career defining opportunity filled with variety, challenges and autonomy.
To be successful in this role, you will have
- Degree in Computer Science/any stream, Masters in Marketing and Sales
- High energy Selling aptitude with a natural flair to meet people
- Ability to create and deliver high impact presentations
- Excellent assertive and pleasant communication skills,
- Logical analytical and inference skills, ability to show the “big benefits
picture” to prospects;
- Negotiation skills for a win-win deal for both-Prospect and MOBtexting
Roles &Responsibilities:
- Identify differentiators to present solution/concept to rope in small, medium& large enterprises.
- Create a continuous funnel across the sales cycle
- End to end Sale cycle responsibility from Lead Generation to successful closure through ColdCalling
- Strategic Account Management of key clients for penetrative cross andupselling, for long term Client retention
- Create Referral strategies to mine for new business references from satisfiedclients.
- Client Demos to close the deal.
- Evolve different calling scripts and follow up methodologies.
- Understand client need and customize pitch a relevant product/solution
- Ability to cope with competitive high-pressure business demands
- Achieve Sales Targets
- Communicate with Delivery Teams as a bridge for seamless Customerexperience toclients and MOBtexting.
We are looking for a smart recruiter to join our growing firm in India. The candidate must have recruiting experience in Financial Services.
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