
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Working with key stakeholders and subject matter experts to help design and develop training interventions that incorporate best practices in behavioural and cognitive sciences to effectively address business and performance issues.
- Assisting in designing and developing learning solutions for multiple delivery methods including instructor-led, web-based, virtual classroom, and blended instruction, Simulations & Gamified.
- Creating engaging learning activities and compelling course content
- Working with subject matter experts to identify the target audience’s training needs
- Visualizing instructional graphics, the user interface, and the finished product
- Analyzing and applying trends and best practices in learning technologies and instructional design
- Providing exercises and activities that enhance the learning process
- Creating supporting material/ media (audio, video, simulations, role-plays, games, etc)
- Maintaining project documentation and course folders
What you need to have:
- Graduate in any stream
- Good command over the English Language
- Creativity, Research Skills
- People Skills, Time Management Skills
- Flexibility
- Adobe Captivate
- Adobe Photoshop
- Adobe Illustrator
- Powtoons
- Addon - Camtasia, After effects, HTML 5

Similar jobs
We are seeking a highly motivated and results-driven Telesales Executive to join our team in Delhi. This is a full-time office-based role.
Key Responsibilities:
- Make outbound calls to potential customers to promote products/services.
- Generate leads and follow up on existing inquiries.
- Achieve daily/weekly/monthly sales targets.
- Handle customer queries and resolve issues promptly.
Requirements:
- 1-3 years of experience in telesales or a similar sales role.
- Excellent verbal communication skills in English and Hindi.
- Basic computer knowledge (MS Excel, CRM tools preferred).
- Only females are preferred.
- Graduation is mandatory.
Skills
Mandatory:
TrendMicro, McAfee epo and Crowd strike Platforms.
Good understanding of Active directory and ldap authentication.
Antivirus policy management.
HIPS
TPM
Data loss prevention
Host based firewall
EDR
Job Description
- Ability to administer large scale enterprise customers with minimum 5000+
nodes.
- Strong experience on windows and Linux platforms
- Plan, implement antivirus solutions
- Troubleshooting antivirus products
- Proven track in resolving complex security issues involving endpoints and
servers.
- Capability of EDR / XDR event analysis
- Create process and technical improvements for the customer environments.
- Optimizing performance of antivirus products
- Meeting compliance standards
- Understanding APT’s and planning proactive updates/upgrades.
- Manage teams and scheduling roster’s to meet business needs.
- Support customers on 24x7 environment
- Adhering to ITIL process and incident management.
- Collaborate with customers for the change management process.
- Liaise with internal management for AV deployments and KT.
- Assist peers in resolving ongoing tickets.
- Service now / any ITIL based ticketing tool expertise.
- Maintain service level agreements
- Own tickets from start to finish
- Ability to work independently and work as team member
- Establish good customer relationships.
Certifications : Crowdstrike, TrendMicro, McAfee EPO, Microsoft.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor's degree.
MUST HAVE SKILLS
- Very good communication skills.
- Experience with Query performance optimization.
- Minimum of 10 years of experience working with SQL Server.
- Minimum of 7 years of experience designing, developing, testing, and implementing ETL solutions using SSIS.


Responsibilities for PHP Developer
· Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
· Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
· Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
· Prepare and maintain all applications utilizing standard development tools
· Utilize backend data services and contribute to increase existing data services API
· Lead the entire web application development life cycle right from concept stage to delivery and post launch support
· Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
· Document the development process, architecture, and standard components
· Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
· Keep abreast of new trends and best practices in web development
· Previous working experience as a PHP / Laravel developer for (x) year(s)
· In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework
· Hands on experience with SQL schema design, SOLID principles, REST API design
· Software testing (PHPUnit, PHPSpec, Behat)
· MySQL profiling and query optimization
· Creative and efficient problem solver

We are looking for a web designer who will be responsible for creating great websites for our clients. Primary duties include conceptualizing and implementing creative ideas for client websites, as well as creating visual elements that are in line with our clients' branding.
Responsibilities-
1. Conceptualizing ideas with clients.
2. Establishing design guidelines, standards, and best practices.
3. Maintaining the appearance of websites by enforcing content standards.
4. Designing visual imagery for websites and ensuring that they are in line with branding for clients.
Requirements-
- Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
- Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
- Good understanding of content management systems.
- Up-to-date experience with international web protocols, standards, and technologies.
- Creative and open to new ideas.
- Adaptable and willing to learn new techniques.
- Excellent communication skills.
Additional information-
Job type- Full time- in office
Minimum experience- 1 year

Responsibilities :
Build awesome web experiences using React.js
Plan and accommodate all mediums, screen sizes and device types
Build in flexibility and customization from the start
Internalize the user and promote good usability and accessibility in every experience
Be nimble and react quickly to changing business conditions
Work with product managers, content producers, QA engineers and release engineers to own your solution from development to production
Qualifications :
5+ years building web and/or mobile experiences with evidence of exceptional ability
Bachelor’s Degree in Computer Science or related field, or equivalent experience or other evidence of exceptional ability
Solid understanding of fundamental web technologies such as HTTP, REST, AJAX and JSON.
Strong proficiency in JavaScript / ES6, including DOM manipulation and the JavaScript object model
Thorough understanding of React.js and its core principles
Unit Testing with Jest/Enzyme
Experience with Redux
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Experience working with RESTful APIs
Experience with Nodejs, Expressjs or NextJs
Excellent mastery of web standards, cross-browser compatibility, accessibility and SEO.
Strong CSS skills w/ experience building responsive applications across a variety of browsers and devices using modern CSS3 techniques
Ability to identify tasks which require automation and automate them
Expert knowledge of maintaining and debugging live software systems
Prior experience with Symfony MVC frameworks desirable.
Requirements
- Bachelor's degree in Computer Science or related field or equivalent experience
- 2+ years of Full Stack development experience using NodeJs
- Knowledge of relational databases (PostgreSQL, MySQL, etc. )
- Experience designing and developing REST APIs
- Strong analytical and communication skills
- Eager to learn new technologies
- Strong fundamental knowledge of object-oriented programming, data structures, algorithms, and performance
- Hands-on experience with agile practices, including coding standards, reviews, build process, testing, and code control management.
- Infrastructure experience including AWS, Jenkins, Docker, Kubernetes and CI/CD configuration and deployment is ideal.
- Our development team is looking for an experienced full-time Full Stack Developer to join our fast-growing organization.
- As part of the development team, you will be maintaining, enhancing, designing, developing, testing, and documenting on both the client and server-side of our products.
- The ideal candidate is an innovative problem solver, who has excellent communication and teamwork skills.
- NodeJS, React JS
- Docker, AWS

