Jr Instructional Designer
B2B Cloud Telephony Co | REMOTE
1 - 2 yrs
₹4L - ₹5L / yr
Remote only
Skills
Instructional design
Adobe IllustratorAdobe Captivate
Camtasia Studio
Adobe After Effects
Adobe Photoshop
Course content
powtoons
html 5
Are you looking to join a fast growing cloud telephony company where you could use your experience and leverage on the growth? Then, please read on.
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
Currently operating in major cities, the startup is focused on increasing its reach in tier 2 and 3 cities and towns, which are largely untapped markets. They also have their operations set up across South Asia, Middle East, and Latin America. Led by a visionary founder, whose experience covers business, technology, sales, and operations, the team is built on trust, motivation, learning, and improvement.
As a Jr Instructional Designer, you will be responsible for assisting with training needs and helping deliver learning solutions to address performance gaps.
You will utilize instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate instructional materials.
What you will do:
- Working with key stakeholders and subject matter experts to help design and develop training interventions that incorporate best practices in behavioural and cognitive sciences to effectively address business and performance issues.
- Assisting in designing and developing learning solutions for multiple delivery methods including instructor-led, web-based, virtual classroom, and blended instruction, Simulations & Gamified.
- Creating engaging learning activities and compelling course content
- Working with subject matter experts to identify the target audience’s training needs
- Visualizing instructional graphics, the user interface, and the finished product
- Analyzing and applying trends and best practices in learning technologies and instructional design
- Providing exercises and activities that enhance the learning process
- Creating supporting material/ media (audio, video, simulations, role-plays, games, etc)
- Maintaining project documentation and course folders
What you need to have:
- Graduate in any stream
- Good command over the English Language
- Creativity, Research Skills
- People Skills, Time Management Skills
- Flexibility
- Adobe Captivate
- Adobe Photoshop
- Adobe Illustrator
- Powtoons
- Addon - Camtasia, After effects, HTML 5
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