Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Working with key stakeholders and subject matter experts to help design and develop training interventions that incorporate best practices in behavioural and cognitive sciences to effectively address business and performance issues.
- Assisting in designing and developing learning solutions for multiple delivery methods including instructor-led, web-based, virtual classroom, and blended instruction, Simulations & Gamified.
- Creating engaging learning activities and compelling course content
- Working with subject matter experts to identify the target audience’s training needs
- Visualizing instructional graphics, the user interface, and the finished product
- Analyzing and applying trends and best practices in learning technologies and instructional design
- Providing exercises and activities that enhance the learning process
- Creating supporting material/ media (audio, video, simulations, role-plays, games, etc)
- Maintaining project documentation and course folders
What you need to have:
- Graduate in any stream
- Good command over the English Language
- Creativity, Research Skills
- People Skills, Time Management Skills
- Flexibility
- Adobe Captivate
- Adobe Photoshop
- Adobe Illustrator
- Powtoons
- Addon - Camtasia, After effects, HTML 5
Similar jobs
- Design and build applications/systems based on wireframes and product requirements documents
- Work on back-end & front-end development of core scripts using NodeJS/ MongoDB/React.js/Angular/Express /Redux.
- Unit test code for robustness, including edge cases, usability and general reliability
- Write reusable, easy to maintain, versioned code using DRY principles
- Integrate existing tools and business systems (in-house tools)
- Good exposure in creating dynamic web pages
- Familiarity with Server-Oriented Architecture and RESTful Web Services
- Mentor junior team members on system architecture, coding styles and inculcate an attitude of continuous improvement in the team members
Responsibilities
- Product Strategy: Develop and communicate product vision, strategy, and roadmap.
- Requirement Gathering: Identify and prioritize product requirements through user research.
- Project Planning and Management: Define project goals, milestones, and manage timelines.
- Data Management: Oversee data collection, storage, and quality assurance.
- Machine Learning Models: Collaborate on AI algorithm development and model training.
- User Experience (UX): Advocate for intuitive and user-friendly AI product interfaces.
- Product Launch and Adoption: Plan and execute successful product launches.
- Performance Monitoring and Improvement: Track metrics and propose enhancements.
- Stakeholder Communication: Facilitate communication between technical and non-technical teams.
- Market and Industry Awareness: Stay informed on AI trends and regulatory requirements.
Requirements
- Education: Bachelor’s or master’s degree in computer science, engineering, data science, or related fields with 5+ years’ experience as a product manager and at least 2 years in AI domain.
- Technical Knowledge: Strong understanding of AI, machine learning, and data analysis.
- Product Management Experience: Previous experience in product management or related roles.
- AI Domain Expertise: Proficiency in AI applications and ethical considerations.
- Analytical and Problem-Solving Skills: Ability to analyse complex data and solve problems.
- Communication and Collaboration: Excellent interpersonal and communication skills.
- Leadership and Project Management: Strong leadership and project management abilities.
- User-Centric Mindset: Understanding of user needs and usability testing skills.
- Business Acumen: Knowledge of business principles and market dynamics.
- Adaptability and Learning Agility: Openness to new technologies and continuous learning.
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Proven software development experience in PHP
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Understanding of open source projects like Laravel, Drupal, Mysqletc
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Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
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Good knowledge of relational databases, version control tools and of developing web services
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Experience in common third-party APIs (Google, Facebook, Ebay etc)
Requirements:
• Installing and configuring software, hardware and networks. •Administrate infrastructure, including firewalls, databases, malware protection software and other processes
•Provide technical support for hardware/software issues and resolve help desk requests
•Monitor the system daily and respond immediately to security or usability concerns.
•Upgrade systems with new releases and models and ensuring security and efficiency of IT infrastructure.
•Constant finetuning of the OS for improving the performance of the system.
•Coordinating with OEM support teams in case of any dockets raised and ensure the issues are resolved.
•Provisioning Operational support and troubleshooting the issues related to system administration.
•Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned
•Must be Red Hat certified professional.
Skills Required:
•Red Hat (Primary)
•Debian
•Ubuntu
•SUSE
About Company
‘Good Good Piggy’ is an Ed-FinTech start-up that encourages the new generation to develop the life skill of managing the entire money management equation digitally because the future of money is digital. We recognize the importance of reinforcing good behavior, habits, and skills from a young age.
Job Description
We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients and he can understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups and prototypes. The successful candidate must have social/ digital media buying knowledge as well as strong analytic skills. He must be able to work collaboratively with both Creative Design and Tech Development departments to deliver continuously increasing results
- Total Experience: 3 to 9 Years
- Notice Period: 30-45 Days
- Preferred Location: Delhi NCR
- Role: UX Designer & SM Expert.
- Industry Type: Ed-FinTech
- Employment Type: Full Time, Permanent
- Role Category: Technology
Responsibilities
- Lead creative sessions (coaching and guiding) to capture ideas and focus the team on converging toward testable solutions for one or more than one project
- Perform usability testing and identify friction points in user-journeys and provide resolution options through various design options
- Partner with cross-functional team of product managers, business users, and engineers to define and prioritize features supporting business priorities and outcomes
- Drive wireframing and prototyping to test interactions, designs, and user flows to continually improve the efficiency of the system
- Have a passion to measure important metrics in order to continually improve the user experience
- Be able to build and craft end to end design experiences from doing the high level UX research and discovery to high fidelity pixel flawless design mock-ups in Figma for a high-quality delivery
- Proficient with rapid prototyping and visualization tools such as Figma, Sketch, Invision, Adobe Creative Suite, and UX Pin
- Ability to Identify new components, patterns, and templates to be incorporated for improved user experience
- Review the designs, improving the work. Foster a team culture of diversity and transparent collaboration
- Experience in making high-level social media and Google ad campaigns.
- Experience in creating, publishing and managing social media content.
Requirements
- 5+ Years of experience in end-to-end user experience/centric design
- Expert level UX Design Certification is a must
- An expert to demonstrate hands-on knowledge-creating a powerful UX in mobile apps (iOS and Android) and websites
- Expert level of understanding of conversions all the UX tools like Adobe XD, Figma & more
- Excellent command in Social Media channels such as FB, Twitter, Instagram (Reels), LinkedIn, YouTube, Moj, Josh. Social Media ad management. Only Candidates with Social Media Experience of min 2 yrs full time will be considered.
- Expert level in UX research skills - interviewing, observation, benchmarking, testing, surveys and understanding how to synthesize data to define actionable insights
- Work with cross-functional teams (Design, Content and Coding) to attain business goals
- Expert with project management and remote collaboration tools
- Expert in designing apps based on Material Design and iOS Human Interface Design Guidelines
- Exceptional listening, collaborative, and organizational skills
- Possess a strong sense of interaction and visual design principles
Good to Have
- Understanding how HTML/CSS works
- Exceptional Storytelling and presentation skills
- Service/product design experience
- Degree in human interaction, interaction design, visual design, or equivalent degrees
JD:
Cloud Technical
Total Exp 4-9 Yrs
Cloud Technical
Need minimum4+ years of experience person in Oracle apps and 2+ year in cloud
Modules - AP PO GL FA
Expertise in BI reports/OTBI/FBDI/Personalization,
Excellent in SQL and PL/SQL
Contract to hire
Total 8 years of experience and relevant 4 years
• Experience with building and deploying software in the cloud, preferably on Google Cloud Platform (GCP)
• Sound knowledge to build infrastructure as code with Terraform
• Comfortable with test-driven development, testing frameworks and building CI/CD pipelines with version control software Gitlab
• Strong skills of containerisation with Docker, Kubernetes and Helm
• Familiar with Gitlab, systems integration and BDD
• Solid networking skills e.g. IP, DNS, VPN, HTTP/HTTPS
• Scripting experience (Bash, Python, etc.)
• Experience in Linux/Unix administration
• Experience with agile methods and practices (Scrum, Kanban, Continuous Integration, Pair Programming, TDD)
Senior Frontend Developer || CSS, HTML, JavaScript, React.js|| 3+ years exp
· Minimum 3+ years of relevant experience · 3+yrs Exp in React.js (Mandatory) · Traits & culture: Entrepreneurial & willing go the extra mile. · Strong knowledge and experience in HTML, CSS, and JavaScript is a must. · Experience developing front-end interfaces by leveraging modern development libraries and tool chains like React, Webpack, etc... · Deep understanding of DOM, Rendering and how the browser works. · Experience building web-based user interfaces for mobile and desktop. · Experience in writing modular and reusable code. · Solid understanding of software development methodologies and processes. · Experience in building fast, fluid, beautiful user experiences and driving growth in consumer websites and web applications. · You are generally curious/interested in tech, motivated, creative/entrepreneurial, energetic, humble and hard-working · Most important - willing to go that extra mile to get the work done. · Bonus points for experience working on Node.js :)
Working days: Mon - Sat (2nd & 4th Sat off) |
We are looking for a Digital Marketing Executive.
Duties and Responsibilities:
As a Digital Marketing Executive you must involve in:
• Keywords Exploring
• Create, execute and optimise campaigns end-to-end
• Analysis of social media performance of clients across multiple platforms.
• Responsible for managing SEO and digital ad channels in particular for performance marketing
• Stay updated on the latest trends and updates on social and digital marketing like SEO, mobile, web development.
• Creating links except Directory, Article, Press release submissions.
• link building, press release, email marketing, digital marketing, pr, seo, com, mar, email, business, facebook, marketing, reporting, Social Bookmarking, Search Analysis, One Way Link Building, Article Submission, Search Engine Submissions.
• Using Google guidelines for building links
• Able to speak, write and communicate clearly and present effectively to the clients.
Job qualifications and requirements:
Must have Knowledge in the following:
• SEO, SEM, SMM, SMO
• Link Building, Keyword Research
Education qualifications:
• A Bachelor’s degree Computer Science