Content Developer

this role is for the technical trainer to train the student for the placements

you also act as a trainer cum developer for some projects

Job Purpose

• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.

• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.

• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.

Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management

Job Responsibilities(JR) :

• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.

• Review field follow-up for the portfolio managed towards achievement of target set.

• Monitor the agency / field executive’s performances periodically.

• Achieve the money collection under principal, fees & charges as per targets.

• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,

Agri & CTG Loans)

• Ensuring timely allocation and field follow- up.

• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.

• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.

• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.

• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management

• All Banks process to be adhered to in totality in Unit performance

• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.

• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.

• Settlement process involving issue of settlementletters to be in line with approvals received.

• Manage escalations and ensure resolution of all cases.

• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC

book updation are managed as per the laid down guideline.

• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.

• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time

• Ensure 100% usage of collection system and receipt mobility (HHT).

• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management

• Management of field/ referral vendors

• Ensure compliance from the vendors on laid down processes.

• Monitor performance of field agencies and address performance deficiencies.

• Ensure 100% compliance of critical items like DRA certification/ police verification etc.

• Code of conduct to be followed by the vendor across aspects of field and tele calling.

• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.

Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.

Relationships and Roles

To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions

INTERNAL

• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends

• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases

• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL

• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement

Code Of Conduct & HR Trainings

To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.

To nominate and get mandatory trainings done for self as per HR training schedules.

Legal

• Initiating legal in high POS delinquent cases.

• Coordination with legal team for effective use and execution of legal tools.

Educational Qualifications

Graduate / Post Graduate / MBA

Key Skills

• Should possess good communication skills

• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)

• Should be able to handle deadlines and compliance items

• Should be good on follow up and accomplishment of targeted achievements

Experience Required

Sufficient hands on work experience of min. 2 years and above in financial industry

• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.

• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines

• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.

Major Stakeholders

Customers

• Branch Banking Team

• Operations / Sales / Process / RIC / Legal

About the Role

We are seeking a highly skilled Senior AI/ML Engineer to join our dynamic team. The ideal candidate will have extensive experience in designing, building, and deploying machine learning models and AI solutions to solve real-world business challenges. You will collaborate with cross-functional teams to create and integrate AI/ML models into end-to-end applications, ensuring models are accessible through APIs or product interfaces for real-time usage.

Responsibilities

• Lead the design, development, and deployment of machine learning models for various use cases such as recommendation systems, computer vision, natural language processing (NLP), and predictive analytics.

• Work with large datasets to build, train, and optimize models using techniques such as classification, regression, clustering, and neural networks.

• Fine-tune pre-trained models and develop custom models based on specific business needs.

• Collaborate with data engineers to build scalable data pipelines and ensure the smooth integration of models into production.

• Collaborate with frontend/backend engineers to build AI-driven features into products or platforms.

• Build proof-of-concept or production-grade AI applications and tools with intuitive UIs or workflows.

• Ensure scalability and performance of deployed AI solutions within the full application stack.

• Implement model monitoring and maintenance strategies to ensure performance, accuracy, and continuous improvement of deployed models.

• Design and implement APIs or services that expose machine learning models to frontend or other systems

• Utilize cloud platforms (AWS, GCP, Azure) to deploy, manage, and scale AI/ML solutions.

• Stay up-to-date with the latest advancements in AI/ML research, and apply innovative techniques to improve existing systems.

• Communicate effectively with stakeholders to understand business requirements and translate them into AI/ML-driven solutions.

• Document processes, methodologies, and results for future reference and reproducibility.

Required Skills & Qualifications

• Experience: 3-5+ years of experience in AI/ML engineering roles, with a proven track record of successfully delivering machine learning projects.

• AI/ML Expertise: Strong knowledge of machine learning algorithms (supervised, unsupervised, reinforcement learning) and AI techniques, including NLP, computer vision, and recommendation systems.

• Programming Languages: Proficient in Python and relevant ML libraries such as TensorFlow, PyTorch, Scikit-learn, and Keras.

• Data Manipulation: Experience with data manipulation libraries such as Pandas, NumPy, and SQL for managing and processing large datasets.

• Model Development: Expertise in building, training, deploying, and fine-tuning machine learning models in production environments.

• Cloud Platforms: Experience with cloud platforms such as AWS, GCP, or Azure for the deployment and scaling of AI/ML models.

• MLOps: Knowledge of MLOps practices for model versioning, automation, and monitoring.

• Data Preprocessing: Proficient in data cleaning, feature engineering, and preparing datasets for model training.

• Strong experience building and deploying end-to-end AI-powered applications— not just models but full system integration.

• Hands-on experience with Flask, FastAPI, Django, or similar for building REST APIs for model serving.

• Understanding of system design and software architecture for integrating AI into production environments.

• Experience with frontend/backend integration (basic React/Next.js knowledge is a plus).

• Demonstrated projects where AI models were part of deployed user-facing applications.

• NLP & Computer Vision: Hands-on experience with natural language processing or computer vision projects.

• Big Data: Familiarity with big data tools and frameworks (e.g., Apache Spark, Hadoop) is an advantage.

• Problem-Solving Skills: Strong analytical and problem-solving abilities, with a focus on delivering practical AI/ML solutions.

Nice to Have

• Experience with deep learning architectures (CNNs, RNNs, GANs, etc.) and techniques.

• Knowledge of deployment strategies for AI models using APIs, Docker, or Kubernetes.

• Experience building full-stack applications powered by AI (e.g., chatbots, recommendation dashboards, AI assistants, etc.).

• Experience deploying AI/ML models in real-time environments using API gateways, microservices, or orchestration tools like Docker and Kubernetes.

• Solid understanding of statistics and probability.

• Experience working in Agile development environments.

What You'll Gain

• Be part of a forward-thinking team working on cutting-edge AI/ML technologies.

• Collaborate with a diverse, highly skilled team in a fast-paced environment.

• Opportunity to work on impactful projects with real-world applications.

• Competitive salary and career growth opportunities

The Sales Assistant provides administrative and operational support to the sales team, contributing to the achievement of sales targets and enhancing customer satisfaction. This role involves handling customer inquiries, processing orders, managing sales records, and assisting with various sales-related tasks.

Responsibilities:

• Customer Support:
• Respond to customer inquiries via phone, email, and in person.
• Provide information about products and services.
• Address customer complaints and resolve issues promptly.
• Maintain positive customer relationships.
• Order Processing and Administration:
• Process sales orders accurately and efficiently.
• Prepare sales quotations and proposals.
• Maintain and update customer databases and sales records.
• Generate sales reports and summaries.
• Track order status and ensure timely delivery.
• Sales Team Support:
• Assist sales representatives with administrative tasks.
• Prepare sales presentations and marketing materials.
• Coordinate sales meetings and appointments.
• Manage sales-related correspondence.
• Assist with sales events and promotions.
• Inventory Management:
• Monitor inventory levels and report discrepancies.
• Assist with stock checks and inventory audits.
• Ensure adequate stock levels for sales activities.
• Data Entry and Reporting:
• Accurately enter sales data into CRM systems.
• Generate regular sales reports and analyses.
• Maintain organized sales files and records.
• Communication:
• Communicate effectively with sales team members and other departments.
• Relay important information to sales representatives.
• Maintain professional communication with customers.

Who we are…?

REA India is a part of REA Group Ltd. of Australia (ASX: REA) (“REA Group”). It is the country’s leading full stack real estate technology platform that owns Housing.com, Makaan.com and PropTiger.com.

In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia’s leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China (myfun.com). REA Group also holds a significant minority shareholding in Move, Inc., operator of realtor.com in the US, and the PropertyGuru Group, operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia.

REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting.

With a 1600+ strong team, REA India has a national presence with 24 offices across India with its corporate office located in Gurugram, Haryana. 

Housing.com

Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting.

PropTiger.com

PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organisation’s deep-rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home-buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction.

Makaan.com

Makaan.com was acquired by REA India in May 2015, with a vision to establish a true "marketplace" in real estate. With consumer ratings on large number of sellers, credible listings data and real-time intelligence on property search, Makaan.com has emerged as the preferred partner for consumers looking to rent, buy or sell a home. Makaan.com offers its online consumers maximum property options and has become one of the largest advertising platforms in online real estate in India.

Our Vision

Changing the way India experiences property.

Our Mission

To be the first choice of our consumers and partners in discovering, renting, buying, selling, financing a home, and digitally enabling them throughout their journey. We do that with data, design, technology, and above all, the passion of our people while delivering value to our shareholders.

Our Culture

Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted in REA India being ranked 3rd among the coveted list of India’s Best 100 Companies to Work For in 2023 by the Great Place to Work Institute®. REA India was also ranked in the top 25 workplaces in 2022 & 2021 and in top 50 in 2019. In addition, REA India was also recognized as Best Workplace™ in Building a Culture of Innovation by All in 2023 and India’s Best Workplaces™ in Retail (e-commerce category) for the third time in 2023. 

REA India is ranked 4th among Best Workplaces in Asia in 2023 and was ranked 55th in 2022, & 48th in 2021 apart from being recognized as Top 50 Best Workplaces™ for Women in India in 2023 and 2021. REA India is also recognized as one of India's Top 50 Best Workplaces for Millennials in 2023 by Great Place to Work®.

At REA India, we believe in creating a home for our people, where they feel a sense of belonging and purpose. By fostering a culture of inclusion and continuous learning and growth, every team member has the opportunity to thrive, embrace the spirit of being part of a global family, while contributing to revolutionize the way India experiences property. When you come to REA India, you truly COME HOME!

REA India (Housing.com, PropTiger.com, Makaan.com) is an equal opportunity employer and welcomes all qualified individuals to apply for employment. We are committed to creating an environment that is free from discrimination, harassment, and any other form of unlawful behavior. We value diversity and inclusion and do not discriminate against our people or applicants for employment based on age, color, gender, marital status, caste, religion, race, ethnic group, nationality, religious or political conviction, sexual orientation, gender identity, pregnancy, family responsibility, or disability or any other legally protected status. We firmly strive to eliminate any barriers that may impede equal opportunities while also recognizing that specific job roles may require appointees to possess the necessary qualifications, skills, abilities to perform essential functions of the position effectively.

What does this role hold for you…??

●       Accountable for the entire process of lead handling, sales, and business development for the region.

●       Data maintenance to ensure 100% coverage in assigned territory and tracking other key parameters.

●       Client acquisition campaigns and lead generation to build a flagship brand for property services in the respective region.

●       Accountable for service delivery and ensuring client retention.

●       Providing market intelligence, data analytics and insights to the Marketing team to launch the right promotional and customer communication initiatives.

●        Accountable for achieving targets in the designated areas.

●       Mapping new projects & new builders in designated territories and acquisition of new projects and new builders to ensure coverage across designated territory.

●       Relationship handling with existing clients to ensure 100% coverage of new projects launched by them.

Apply if you have…

●       A graduation or post-graduation degree with 3 to 5 years of experience in B2B/Channel sales

●       Have worked in a real estate business.

●       An outgoing personality and are confident & self-motivated. Dexterity in creating and delivering presentations.

●       A passion for selling and are resilient and persistent.

●       Dexterity in creating and delivering presentations.

●       Effective execution skills.

Know more about us…

Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/ 

and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place to Work.

Want to dive into what we do? Visit our main websites for an in-depth look at www.housing.com, www.proptiger.com & www.makaan.com

1) Core PHP: Yes/No(Mandatory)

2) JavaScript and JQuery: Yes/No(Mandatory)

3) Ajax: Yes/No

4) Curl: Yes/No

Github will be an added advantage

MYSQL: 

Stored Procedures: Yes/No

Indexes: Added advantage

Triggers: Added advantage