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Key Responsibilities: • Develop, shoot, and edit high-quality video content for various marketing campaigns. • Design and create visually compelling motion graphics and animations. • Leverage AI tools to enhance video editing, design workflows, and animation processes. • Work closely with the creative team to conceptualize and execute design ideas from start to finish. • Produce graphics and videos for online platforms, including social media, websites, and presentations. • Create and deliver animations for various projects, including explainer videos, promotional content, and digital ads • Collaborate with content creators, marketing, and production teams to ensure design consistency and quality. • Stay updated with the latest design trends, tools, AI software, and techniques in videography, motion graphics, and design.
Job Title: Incident Manager – Fault Management
Function: Incident, Problem & Change Management
Department: NOC Operations / Command Centre / Service Operations
Experience: 6–10 Years
Employment Type: Full-Time
Shift: 24x7 Rotational (as per business requirement)
Location: Gurgaon / Mumbai / Pune (or as per project needs)
Job Summary
We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.
The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.
Key Responsibilities
Incident Management
- Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
- Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
- Ensure timely incident detection, logging, categorization, prioritization, and resolution.
- Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
- Provide regular incident status updates to customers, management, and stakeholders.
- Ensure proper incident documentation, closure notes, and audit readiness.
Fault Management & Monitoring
- Oversee proactive fault detection through NOC monitoring tools.
- Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
- Coordinate with L2/L3 engineering teams for fault isolation and resolution.
- Identify recurring faults and initiate preventive actions.
Problem Management
- Lead Root Cause Analysis (RCA) for recurring and major incidents.
- Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
- Maintain problem records and trend analysis to reduce repeat incidents.
- Work closely with engineering and vendors to drive permanent fixes.
Change Management
- Govern changes to production environments to minimize risk.
- Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
- Participate in CAB (Change Advisory Board) meetings.
- Ensure changes are executed as per approved windows with pre/post validation.
- Track change-related incidents and drive improvement actions.
Stakeholder & Vendor Coordination
- Act as a single point of contact during service-impacting events.
- Coordinate with internal teams, service providers, OEMs, and vendors.
- Manage customer communication during outages and critical events.
- Escalate issues appropriately to senior management when required.
Governance, Reporting & Continuous Improvement
- Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
- Monitor and improve operational KPIs and SLA performance.
- Drive process improvements aligned with ITIL best practices.
- Maintain SOPs, runbooks, escalation matrices, and communication templates.
- Support audits, compliance reviews, and regulatory requirements (if applicable).
Required Skills & Competencies
Technical & Process Skills
- Strong expertise in ITIL Incident, Problem, and Change Management.
- Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
- Good understanding of infrastructure domains:
- Network (LAN/WAN/SD-WAN)
- Security (Firewalls, SOC coordination)
- Data Center / Cloud (basic understanding)
- Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
- Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.
Soft Skills
- Strong leadership and decision-making abilities during high-pressure situations.
- Excellent verbal and written communication skills.
- Strong stakeholder and customer management capability.
- Analytical mindset with attention to detail.
- Ability to work independently and in cross-functional teams.
Education & Certifications
- Bachelor’s degree in Engineering, IT, Computer Science, or related field.
- ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
- PMP / PRINCE2 / Agile certifications are advantageous.
Experience
- 6–10 years of experience in Incident / Problem / Change Management roles.
- Prior experience handling Major Incidents in 24x7 operations environments.
- Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.
Key Performance Indicators (KPIs)
- Incident response and resolution times.
- SLA and availability compliance.
- Reduction in repeat incidents.
- Quality and timeliness of RCA reports.
- Change success rate and reduction in change-related incidents.
JOB DESCRIPTION :
Profile: Audit & Taxation
Qualification: CA Inter (drop out)
Years of Experience: 5-6 years - 4 year plus is fine but post internship.
Salary: 50000-60000 - Try and negotitate as much as possible.
Qualification: CA Inter
Roles & Responsibilities:
Having Experience in Statutory Audits of Companies & Banks.
Having Domain knowledge of GST, ability to develop team and lead Indirect Tax Practice and Work under Pressure
Proficiency in Taxation Laws, Accounting Practices, Audit
Major experinec in Direct Taxation & Indirect Taxation
Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting
Desired profile of the candidate
Having knowledge of Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting
Strong analytical and strategic planning skills.
Having knowledge / Experience in Accounting / Direct Tax - Income Tax & TDS / Statutory Audits of Companies
Proficiency in handling Tax Softwares, Tax Portal, Accounting Practices, Audit, Excel, MS Office
Working Days -Time
6 days working
Recruiter Instructions
Complete Address
semi qulified droput with statuory auidt and txation experience
Opp. Turbhe Railway Station,
Vashi, Navi Mumbai - 400 703.
We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.
Key Responsibilities
- Provide L2/L3 support for Java/Spring Boot-based applications in production.
- Monitor logs and system health using Splunk and other observability tools.
- Troubleshoot performance, latency, and availability issues.
- Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
- Support incident and change management processes.
- Create and maintain runbooks and support documentation.
Must-Have Skills
- Strong knowledge of Java, Spring Boot, and REST APIs.
- Proficient in using Splunk for log analysis and monitoring.
- Good understanding of relational databases (SQL) and Linux commands.
- Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
- Analytical thinking and excellent problem-solving skills.
About jhana
jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the law across research, drafting, and document management. At jhana.ai, we are transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers critical legal insights through advanced AI, producing outputs like redlines, memos, and risk assessments to streamline workflows for legal teams. Recognized as the Best Legal Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals with technology that drives efficiency and excellence.
Job Description:
jhana is looking for an Sr. Account Manager with background in law to drive growth, optimize business & sales processes, and manage high-value client relationships. This role is ideal for legal professionals with business acumen who seek opportunities in a high-growth, client-focused environment. The candidate must be comfortable working in a dynamic, tech-driven space and be willing to travel for client meetings and industry events.
Responsibilities
Here’s a more refined, sharper version that further streamlines the language and elevates the impact of each point:
- Sales & Business Development: Define and refine scalable sales processes, drive lead generation, and manage the entire sales cycle to closure.
- Client Relationship & Strategic Engagement – Manage key client relationships as a trusted advisor, ensuring high retention and satisfaction, and representing the company at client meetings, industry events, and conferences.
- Pipeline Management & Conversion Optimization – Build and manage a structured sales pipeline, enhancing lead-to-deal conversion and ensuring predictable, sustained revenue growth.
- Proactive Sales Strategy & Execution – Drive business development by proactively sourcing and closing new opportunities, setting the standard as a top-performing salesperson with a hunter mentality.
- Consultative Selling & Client Partnership – Leverage a consultative approach to tailor solutions to client needs, fostering strong relationships through impactful presentations, demos, and negotiations.
- Market & Competitive Intelligence – Stay ahead of industry trends, competitor activities, and client needs to refine sales strategies, shape product positioning, and drive a competitive edge.
- Cross-functional Collaboration & Data-Driven Reporting – Partner with Marketing, Product, and Customer Success teams to align efforts with company goals, while leveraging CRM systems to track sales performance, forecast accurately, and adjust strategies based on data insights.
- Leadership in Team Development - Mentoring junior team members, spearhead cross-functional projects with product, marketing, and customer success teams to ensure unified client engagement and retention strategies, and actively participate in strategic discussions by offering insights on process enhancements, client feedback, and sales tactics to drive company growth.
- Client Engagement & Travel: Represent jhana at client meetings, conferences, and industry events, involving regular travel as well as virtual interactions.
Skills & Experience
- Education: Bachelor’s degree in Law, Business, or a related field. Advanced degrees (JD, MBA) preferred.
- Legal Industry Experience: 5+ years (Senior Account Manager) in a top-tier law firm or legal chamber with a strong grasp of legal processes and industry challenges is mandatory.
- Leadership & Collaboration : Demonstrated ability to mentor and coach junior colleagues, share best practices, and drive collaborative initiatives across departments. Comfort taking ownership of new projects, providing strategic input, and setting a high bar for performance.
- Consultative Sales & Relationship Building: Adept at identifying client needs and crafting tailored solutions. Track record of consistently meeting or exceeding sales goals, maintaining client satisfaction, and establishing long-term partnerships.
- Strategic and Data-Driven Mindset: Experience developing or optimizing sales strategies based on market trends and client feedback.
- Sales & Business Development Expertise: Proven background in Law, sales, account management, or business development, ideally in the legal tech or SaaS sector (preferred).
- Process Development & Leadership: Experience in designing and implementing scalable sales strategies. Ability to mentor and lead teams effectively.
- Tech & Data Proficiency: Proficiency in CRM platforms (e.g., Salesforce, HubSpot), data analytics, and sales tracking tools (preferred).
- Communication & Negotiation: Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly.
Additional Requirements
- Willingness to travel frequently for client meetings and events.
- Strong adaptability to a fast-paced, evolving startup environment.
- Tech-savvy with a keen interest in legal innovation and AI-driven solutions.
What We Offer
- Best-in class salary, benefits and performance-based incentives.
- High-impact role with growth opportunities to build and scale the sales function.
- A dynamic, inclusive, and mission-driven work environment.
Systel, Inc. is looking for a lead software developer to help build a development team to tackle critical software projects internally and R&D for external projects. The candidate will be overseeing day-to-day operations and working with stakeholders to prioritize projects and tasks. A successful candidate will need to be involved in all aspects of the software development lifecycle and the implementation of software systems, processes, and policies.
You’ll be working with various departments to implement critical applications that will improve the organization’s manufacturing efficiency and impact the bottom line. You’ll also be responsible for new project research and development. The candidate must have good organizational skills and the ability to work without direct supervision.
Duties and Responsibilities (Work from Office Only):
Team Lead
- Experience in the different phases of the Software Development Lifecycle
- Organize the team around departmental and organizational priorities
- Define and enforce software development policies and procedures according to industry standards
- Ensure software development, deployment, and management are done according to department policy
- Responsible for meeting, measuring, and reporting team metrics and SLAs
- Work with stakeholders to identify quarterly and annual goals
- Ensure projects are staying on track for goals and set deadlines
Software Development
- Design and development of new features or applications
- Testing and deployment of applications as required
- Integration of internal applications with third-party software
- Rewrite legacy internal applications on a modern technology stack
- Keep up with the latest industry trends and technology by participating in educational opportunities, reading professional publications, and participating in professional organizations.
Software Maintenance
- Proactive monitoring and support of internal applications
- Respond to and resolve requests (bug report, new feature) from users within defined SLAs
- Training or directing users on the correct use of software applications
Documentation
- Accurately maintain records of requests, transactions, problems, and actions taken
- Participate in defining and following department standards in documentation
- Actively document new processes and procedures
- Actively work to improve documentation
- All other assigned tasks and duties.
- All work activities shall be conducted in a manner that supports Systel’s Quality Manual, Quality Policy, Quality Objectives, System Level Procedures (SLP), and Work Instructions (WI).
- Design and develop the Travelers web application.
- Integration of internal applications with third-party software
- Proactive monitoring and support of internal applications
- Experience with backend technologies (C#,.NET,.NET Core, Web API)
- Fundamental understanding of front-end technologies like JavaScript, React, HTML, and CSS
- Working knowledge of Azure, Microsoft SQL, PostgreSQL, or similar database technology
- Experience with Git and knowledge of automated build tools such as Jenkins
- All other assigned tasks and duties.
Education, Experience, Knowledge and Skill Requirements
Education
Degree in software engineering, computer science, information technology, or a related field. Alternatively, vocational schooling with relevant coursework
Experience
- I would like to see at least 5 years of software development experience
- I would like to see at least 1–3 years of leadership experience
Requirements
- Experience with C# .NET
- Experience developing web applications using front-end JavaScript frameworks
- Experience designing and developing Web Services and APIs
- Experience with MS SQL Server or similar relational database
- Experience developing desktop applications is a plus
- Maintain a work environment conducive to harmony and production in the workplace.
● Work on products that are used across platforms (e.g. Android and iOS Mobile Devices,
Tablets, Desktop/Mac)
● Analyse current products in development, including performance, scalability, diagnosis and troubleshooting
● Work with the existing framework and evolve it by building reusable code & libraries
● Search and introduce new software related technologies, processes and tools.
● Collaborate with other team members
● Working on the robustness of the application
Key Skills Required:
● Strong hands on experience in JavaScript, HTML5, CSS3, CSS3 Animations.
● Good understanding of advanced JS libraries and frameworks such as React.js and Angular.
● Understanding of client side unidirectional data flow principles and Redux knowledge.
● Good understanding of - React Native - is a big plus.
● UI Performance: should have hands-on experience of optimizing page load, rendering,
caching.
● NodeJS, Webpack knowledge is a plus.
● Proficient understanding of cross browser compatibility issues and ways to work around such issues.
● Fluent in responsive design and mobile / tablet UI / UX.
● Web mobile (touch devices: mobiles and tablets) experience is expected.
● Familiarity with JavaScript standards(ES5,ES6) and OOPS concepts.
About Us:
Saint-Gobain group through its group company Grindwell Norton Limited has established INDEC - an International Delivery Center in Mumbai to provide IT solutions and services to the groups’ businesses Globally.
INDEC is currently organized into INDEC Application Development, INDEC Infrastructure Management and Cyber Security Management.
While INDEC Apps specializes in Software application development and maintenance services (ADM), INDEC Infra specializes in monitoring and managing the key IT infrastructure assets of the group deployed globally across 70 countries worldwide. INDEC provides IT Services and Solutions to the Saint-Gobain group through its state-of-the-art delivery centers based at Andheri – East in Mumbai. There are approximately 1200+ associates working in INDEC currently.
INDEC Infra operates on the following service lines: Network Coordination Center (NCC/NOC), Data Center Infrastructure Support, IT Standards, Tools Engineering and Reporting Automation.
INDEC Cybersecurity provides 24/7 Security monitoring to detect & react on any suspicious activity in Saint- Gobain. It provides services on vulnerability scanning, web application firewall, endpoint protection, strong authentication, digital certificate, Win 10 MBAM and SFTS support.
Company Website:
https://www.saint-gobain.co.in/indec
Required Skills: Core PHP, PHP Framework, Angular JS, MY SQL
Key Responsibilities:
1. Maintenance of existing Portal developed in Core PHP
2. Redeveloping the existing portals using new technologies
3. Develop new portal as per user expectation using APIs
Job Responsibilities: -
- Work on building enterprise grade applications with a strong knowledge of the .net core framework. Experience with Node JS.
- Create Libraries that would be shared across the different modules in the system that can be leveraged by multiple teams within the organization.
- Good understanding of data structures to identify the correct data structure for a specific use case.
- Build RESTful API for customer consumption. Prior knowledge building APIs is a requirement. Understanding of HTTP error codes is a must.
- Work on code in a distributed code development environment. Prior use of Git/Github is desirable.
- Work with a Unit Test platform.
- Strong knowledge on Encryption standards – Asymmetric and Symmetric.
- Create and Manage System Documentations.
Job Qualifications
- At least 4+ years of experience using C# programming language in the build of enterprise software (.net core, asp.net core, web api) – For .Net Developer
- At least 7+ years of experience using C# programming language in the build of enterprise software (.net core, asp.net core, web api). – For Lead.
- Experience handling ISO8583 message standard; Payments Industry knowledge.
- Good understanding of version control (using Git/Github).
- Experience with Unit Test framework; TDD Approach.
- Knowledge and understanding of PCI Requirements for Card processing software .
- Understanding of SQL Database and Database Design.
- Strong understating of hybrid cloud application basics based on Docker, Kubernetes, Microservices and Postgres.
- Minimal 2+ years of experience in building enterprise scale applications: coding, designing, developing, and analyzing data.
- Agile environment. AWS, Docker, Kubernetes, DevOps environment Lead levels only.
- Manage CI/CD Pipeline.
- E/B.Tech/B.Sc/MCA/Msc in Computer Science.
Company Overview
http://www.corecard.com">www.corecard.com & http://www.corecardindia.com">www.corecardindia.com
Core Card Software is a product company, to provide financial service organizations with the best card management applications to help them compete both locally and globally. Core Card Software, a leading provider of card management systems. The Core Card software solution provides the market's most feature-rich platform for processing and managing accounts receivables and a full range of card products including prepaid/stored-value, fleet, credit, debit, commercial, government, healthcare and private-label cards. Core Card have offices based in Atlanta, Bhopal & Navi Mumbai.
• Ensuring cases/checks are initiated as per client specifications.
• Ensuring consistent quality and delivery.
• Identifying insufficiencies/clarifications within the agreed time.
• Meeting the established service levels and TAT’s.
• Ensuring continuous adherence to existing guidelines on various aspects of delivery, response to internal clients, mail etiquette.
• Maintaining integrity, Discipline and confidentiality related to related policies/ procedures.
• Ability to work in a team.
• Communication Skills.






