Only Chennai candidates should apply
In the capacity of a Quality Assurance Manager (Ecommerce backend testing), you will assume a pivotal role in guaranteeing the consistent delivery of top-tier products and services to our valued customers. Your core responsibilities will encompass the formulation and execution of quality assurance policies and protocols, the meticulous conduct of audits, and the comprehensive oversight of our entire quality management system. Your unwavering attention to detail, analytical acumen, and adept leadership skills in motivating and guiding a team will be instrumental in upholding our steadfast commitment to excellence.
Quality Assurance Manager Responsibilities
Develop and implement quality assurance policies and procedures
Plan and conduct quality audits and inspections
Monitor and analyze quality performance and trends using statistical methods and tools
Identify and resolve quality issues and non-conformities
Coordinate and supervise quality testing activities
Train and mentor quality assurance staff and other employees on quality standards and best practices
Prepare and present quality reports and documentation
Collaborate with other managers and departments to ensure quality integration and alignment
Liaise with customers, suppliers, and regulatory authorities on quality matters
Evaluate and recommend quality improvement opportunities and solutions
Quality Assurance Manager Required Skills
Strong knowledge of quality management principles, methodologies, and tools.
Excellent leadership and team management abilities.
Exceptional problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Proficient in using quality management software and tools.
Strong attention to detail and ability to work with complex data.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Strong understanding of regulatory requirements and industry standards.
Ability to influence and drive change across the organization.
Continuous improvement mindset and a commitment to delivering exceptional quality.
Required Qualifications
Bachelor’s degree in engineering, quality management, or a related field
Certification in quality assurance or quality management (such as ISO 9000, CQE, CQM, etc.) is preferred
Proven experience as a quality assurance manager or a similar role in a manufacturing or service industry
Strong knowledge of quality assurance methodologies, tools, and standards
Excellent analytical, problem-solving, and decision-making skills
Proficient in MS Office and data analysis software
Outstanding communication, interpersonal, and leadership skills
Attention to detail and customer orientation
Ability to work under pressure and meet deadlines
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