Sap Advanced Business Application Programming Consultant

Intenim Technologies Pvt Ltd is an IT products and services company. In Jan’18 the company ventured into E-Commerce domain and launched brand VOILA® which is eCommerce business consultancy services vertical. Today, VOILA® has many business niches, namely, VOILA BIZ, VOILA STUDIO, VOILA RETAIL, VOILA KART and VOILAUX.

For now, we are looking for a Sales Executive for eCommerce business Vertical under VOILA.

 Profile: Sales Executive

Job locations: Unit 1007-08A, WellDone TechPark, Sohna Road, Sector 48, Gurugram, Haryana 122018, India.

Experience: 0-3 years

Salary: as per the company norms

Employment Type: Full-Time; Permanent

Roles & Responsibilities:

1.   Candidate should have relevant experience in b2b sales.

2.   Generate leads through cold calling & data mining etc. & identify decision makers    & initiate the sales process.

3.   Carrying sales visits, acquiring new customers, and maintaining accurate records.

4.   Onsite client meeting within city/region.

5.   Understanding the Sales Process and including Prospecting, Approaching, Meeting Clients, understand customer requirement and prepare and give presentation as per client needs, Handle Objections, and close sales.

6.   Explain to customers about Alibaba, its features, and benefits.

7.   Maintain Customer relations.

8.   Delivering sales target monthly.

9.   Individual approach to acquire exporter, manufacture, wholesale to on-board      them in b2b Marketplace.

10. Local Candidates preferred & should have good communication, convincing & presentation skills.

 Requirements:

·        Bachelor’s degree in business, marketing, or related field.

·        Experience in sales, marketing, or related field.

·        Strong communication and Soft Skills. Should be able to speak local languages fluently.

·        Ability to manage complex projects and multi-task.

·        Excellent organizational skills.

·        Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

·        Proficient in Word, Excel, Outlook, and PowerPoint.

·        Should have their own vehicle- bike

Job Description

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Business Development Representatives (BDRs) are focused on generating and qualifying leads through LinkedIn and other channels. Their main goal is to use these platforms to create connections with potential clients and identify opportunities for the sales team.

Roles and Responsibilities:

1. Lead Identification: Utilizing LinkedIn (especially tools like LinkedIn Sales Navigator) to identify and connect with potential leads that match the target profile.

2. Initial Outreach: Engaging with leads through personalized LinkedIn messages,

comments, InMails, calling, and sending emails, creating interest in the

company's products or services.

3. Qualifying Leads: Assessing the needs and interest levels of the leads, determining if they are a fit for what the company is offering.

4. Scheduling Appointments: Setting up meetings or calls between qualified leads and the sales team, ensuring a smooth handover.

5. Collaboration with Sales and Marketing: Working closely with the Sales Manager and marketing team to align outreach efforts with overall campaign strategy.

6. Monitoring and Reporting: Tracking interactions, responses, and success rates within LinkedIn and reporting these metrics to the Sales Manager.

7. Maintaining Professionalism: Representing the brand in a professional manner, adhering to LinkedIn's guidelines, and maintaining the quality of interactions.

8. Content Engagement: Sharing, liking, and commenting on relevant content to increase visibility and engage with the community within the target market.

9. Utilizing Supporting Tools: If using additional tools like CRM or other integrations, maintaining accurate records and ensuring data integrity.

Skills Required:

• Proficiency in using LinkedIn, especially LinkedIn Sales Navigator.
• Excellent communication and interpersonal skills, including phone and email etiquette.
• Ability to analyze profiles and identify potential leads.
• Self-motivated and goal-oriented approach.
• Understanding of the company’s products or services.

It is an all-in-one e-commerce logistics platform using modern software to provide

fast and affordable fulfillment. Brands of all sizes use our full-service solution to

store inventory at warehouses near their customers and ship orders with the company carrier

network to improve transit times and shipping costs. Our deep integration with sales

channels enables brands to earn prime-like badges to accelerate their sales.

We are looking forward to onboard a committed Technical Writer who is motivated enough

to combine his analytical, communication and managerial skills in order to administer our

support and customers in the best possible manner.

Managing a team of support agents, providing training, monitoring, and mentoring as needed.

Developing and implementing policies and procedures related to support operations.

Collaborating with other members of different departments to identify and resolve escalated

issues.

Ensuring that support agents have the necessary tools and resources to do their jobs effectively.

Maintaining and reporting on key performance indicators (KPIs) related to support operations.

Developing and delivering training programs to improve the skills of the support team.

Continuously review and analyze business processes to identify areas of improvement and

develop strategies to enhance support performance.

Identifying and implementing process improvements to increase efficiency and customer

satisfaction.

Identifying and documenting business processes

Writing documents like help articles, SOPs, and other materials that explain complex technical

concepts in an easy-to-understand way.

Work with the subject matter experts to gather information about the products or processes

that they are documenting.

Editing and revising documents that have already been written by other team members or

subject matter experts to ensure accuracy and consistency.

Work closely with other teams to gather information, review documentation, and ensure that

the documentation meets the needs of the audience.

Managing the entire documentation process, from planning and research to writing and

publishing.

Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.

Very good verbal and written communication

Good knowledge of grammar and sentence formation

Engineering background shall be preferred

Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related

operations would be a plus point

It is an amalgamation of enthusiastic and genius people working on a remarkable

concept, making headway in this industry. It would not only provide you a scope for

professional and personal growth but would also provide you a lot of avenues to experiment

with and expertise in your skills.

About us:-

Facile is a professional services firm focused on delivering digital transformation for our clients, putting people, process & technology to work for creating competitive advantage. Our outsourcing offering spans IT Services, Back Office BPO (Data Processing Services) , Call Centre (Customer Service) Outsourcing and Digital Marketing.

Job Description for the position of “Email Deliverability Specialist”

We are looking for an Email Deliverability Specialist who will be responsible for driving different campaigns like; Drip campaigns, Email and Push channel campaigns etc. and must have in-depth knowledge of email campaign management, marketing automation, channel metrics, and analytics.

Responsibilities

• Day-to-day execution of email deliverability, including onboarding configuration, troubleshooting campaign challenges, creating/segmenting lists.
• Strong understanding of ISP/domain-specific delivery policies, whitelisting and feedback loops with ISPs
• Expert knowledge of “best practices” for sending bulk email and list management
• A good understanding of email end-to-end delivery including IP addresses, DNS, SMTP, authentication and email headers
• Aid in meeting client goals by improving email delivery, unsubscribe rate, and other e-mail metrics.
• Contact vendors on a regular basic including in-depth weekly or monthly calls, or as needed.
• Collaborate with internal teams, helping the QA Team test email assets across different email clients and ESPs.
• Keep current on the latest trends in email technology.
• Provide guidance on scaling our email capability with additional hardware or software capabilities
• Maintain the performance and health of the email channel with regard to deliverability and segmentation

Requirements

• 1+ years of experience in email services/delivery role
• Comprehensive understanding of CAN-SPAM, CASL, GDPR and other international email regulations.
• Comfortable with source version control software (Git)
• Proficiency in email production, delivery platforms, troubleshooting
• Proficient in Microsoft Office
• Knowledge of CAN-SPAM/anti-spam laws
• Strong attention to detail and a creative thinker with an eye for design
• Proven team player mindset – openly shares knowledge, train & mentor junior colleagues
• Ability to thrive in a fast-moving environment with demonstrated ability to manage multiple projects simultaneously, set priorities, utilize resources and meet deadlines
• Proven record of Integrity with following through on commitments
• Quick study of new material and products
• High level of enthusiasm
• Proven problem solver that takes initiative
• Result oriented with a strong work ethic
• Expertise with third-party testing and analysis tools, like Spamhaus, Email on Acid, Litmus, Return Path, 250OK, and SNDS.

Please feel free to contact me if you need anything.