SAP Performance Testing

Company: IDFC First Bank

About the company:

IDFC FIRST Bank stands out as the new-age bank in India, driven by principles of ethical banking, technological innovation, and societal welfare. With a strong commitment to serving customers ethically, the ‘Near and Dear’ Test, assures that our products meet the standards we'd want for our loved ones. We reject unethical income and simplify our offerings, eliminating fees on various services such as Savings Accounts, Debit Cards and transactions, making us the FIRST and only bank in India to do so. Our approach is customer-centric, with transparent and user-friendly products, levelling up the industry standards.

Role Overview:

Location      : Navi Mumbai

Experience    : 6 to 10 years

Compensation : Upto 27 LPA (Commensurate with Experience)

Key Responsibilities: 

• Banking industry Experience, preferably in Securities Lending Domain (LAS – Loan against securities).
• Solution experience in one of more of the following Lending areas:- Business Process Automation, Credit & Portfolio Analytics, Commercial Loan Product, Loan Servicing and Risk Management.
• Familiar with multiple securities events i.e. Share sale, corporate action, Revaluation, DP & LTV Calculations etc.
• Should be able to play catalyst role between business and IT.
• Good Communication skills with ability to lead domain discussions with BFSI Stakeholders.
• Should be able to provide domain support to development and technical teams on core Securities Lending domain.
• Provide support to business teams in terms of answering questions, clarifying requirements, and resolving issues as they arise during design and development.

Roles and Responsibility

• Design enhancements and new features that improve the self-service experience and overall usability of the portal.
• Create wireframes, user flows, and interactive prototypes.
• Develop designs into responsive, accessible frontend code.
• Produce visually compelling digital flyers, promotional materials, and communications to support product launches, updates, and marketing campaigns.
• Work with development teams to implement UX/UI enhancements within ServiceNow, ensuring consistent styling and optimal user experiences.
• Conduct user research and usability testing to inform and validate design decisions.
• Partner with stakeholders to improve and elevate the TPx.com website, ensuring visual design and user experience align with business objectives and marketing strategies.
• Work closely with cross-functional teams in an agile environment to ensure smooth handoff and implementation of design solutions.

Qualifications

• 3–5+ years of professional experience in UX/UI design.
• Strong proficiency in Figma and Adobe XD for design and prototyping.
• Hands-on experience with front-end development (HTML, CSS, JavaScript).
• Experience designing and developing within ServiceNow or similar enterprise platforms.
• Experience creating marketing visuals, digital flyers, or branded communications.
• A solid understanding of UX principles, self-service flows, and customer-centric design.
• Excellent problem-solving, communication, and collaboration skills.
• Experience working within agile or iterative development cycles.

Opportunity

Create marketing material for our growth initiatives, social media platforms, and branding collaterals. The ideal candidate should have an eye for clean, simple, and artful visual design. A successful candidate will be able to translate high-level requirements into visual elements that align with the language of our products. 

What you will do:

• Develop out-of-the-box campaigns for Social Media channels (Facebook, Twitter, Instagram, YouTube).
• Conceptualize original graphic design ideas that bring simplicity and user-friendliness to complex roadblocks.
• Present concepts, participate in design/project critiques and refine design direction.
• Establish and promote design guidelines, best practices, and standards.
• Conceptualize and execute creative for organic/paid content & campaigns of varying scale and complexity for the app products, PR & Brand.
• Maintain accuracy and attention to detail throughout the creative and production process.
• Collaborate with cross-functional teams comprising interaction designers, content writers and product managers.
  
  

Experience Range: 

Proven 3-4  years of work experience as a Graphic Designer. Must have worked on digital marketing creatives. Having worked in the app product space is a huge plus. 

Technical Expertise:

• Demonstrable graphic design skills with a strong portfolio.
• Knowledge of Color Theory, Visual Hierarchy, Typography, Colour, and Information Composition.
• Proficiency in Adobe Suite especially Photoshop and Illustrator.
• Be able to design eye-catching branding, iconography, and illustrations. 
• Be able to work in a cross-functional team as well as independently.
• Up-to-date with the latest visual trends, techniques, and technologies.
• Must be comfortable with a fast-paced environment
• BS/MS in Visual Design, Graphic Design, Communication Design is a plus.

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Must be able to work in the US time zone (US and Latin America markets)
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.
• Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

• Renewals
• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you :

• Work in fast globally growing Start-Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

Job description

Experience: 1 year to 5 years

Pay Pack: for junior Developer will range from 1.2 to 2.15 Lacs

For Sr. Developer: 2.15 Lacs 5 Lacs

Although salary is not a constraint for a deserving candidate.

We are looking for 1.5 yrs+ experienced candidates proficient in PHP/ MySQL to develop Websites and web applications. The desired candidate would be involved in the full software/ website development life cycle starting from requirement analysis to testing. The candidate should be able to work in a team or should be able to handle projects independently.

Job Responsibilities: -

Hands-on experience in Core PHP along with working exposure in XHTML, HTML 5, JavaScript, CSS, Ajax, jQuery, bootstrap, APIs, Laravel.

PHP Scripting with MVC architecture Frameworks like Codeingnator and Laravel.

Should take responsibility to develop a website and Web-Based Application using Open Source systems.

Knowledge of Linux, Web application development, Quality software development.

Optimizing MySQL Queries and databases to improve the performance.

Excellent conceptual, analytical, and programming skills.Knowledge of Object-Oriented Programming (OOPS) concepts with Smarty and AJAX.

Should be well versed with OS: Linux/ UNIX, Windows (LAMP and WAMP)
Good experience in Relational Database Management Systems, Database design, Normalization.

Preference will be given if you hold working knowledge with Open Source like WordPress, Shopify, and other open-source eCommerce systems.

Good communication skills (spoken/written) will be a plus. Must be technically and logically strong.

Qualifications: BE/ B. Tech/ M. Tech/ MCA/ MCS/ MCM
Job Type: Full-time

Responsibilities

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping formulate an effective, responsive design and turning it into a working theme and plugin.

Skills and Qualifications

• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Strong understanding of PHP back-end development

Responsibilities:

• Understand the requirement and purpose of implementation.
• Implement modules with individual products and come up with impact and own ideas and solutions.
• Troubleshooting issues across environments.
• Responsible for monitoring, highlighting and troubleshooting issues across environments.
• Responsible for design and develop the components as per the requirement.
• Technical documentation, design and development using tools and technologies like HTML5, JAVA and Angular JS etc.
• Complete the build of code on time and as per application coding standards, and perform unit testing.

Requirements:

• Strong Expertise and experience in HTML5, charting libraries, JavaScript, jQuery, Angular(2+) or ReactJS

• Strong hands-on experience in Web services (REST)
• Proficient knowledge in D3.JS
• Good understanding of user interactions
• At least involved in one live project on D3.JS
• Handson on Visualisations

• Knowledge in Nodejs
• Knowledge in React JS / Angular 2+
• Good understanding of cloud computing platforms and its services
• Experience in UI, UX, data visualisations, usability, design aspects and user stories