SAP-SF HCM Functional Consultant

1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS

2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS

3) Experience working with micro-services will be a plus

4) Experience working with JWT and IAM systems will be a plus

5) Experience working with Postman , Swagger will be a plus

6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.

7) Strong operating system knowledge is a plus with knowledge of how to manage threads.

8) Working experience with RabbitMQ , Kafka will be a plus

9) Strong knowledge of JS internals is a must.

10) Familiar with the Django REST API Framework.

11) Experience with the FAST API framework will be a plus

We need flexible employees for any technology

You can contact me on nine three one six one two zero one three two

🚨 We’re Hiring | Fraud Operations (FTC) 🚨

📍 Location: Bangalore

🕒 Experience: 1–6 Years

⏳ Notice Period: Immediate to 30 Days

🔍 Role: Fraud Operations (FTC)

We are looking for professionals with hands-on experience in Fraud Operations within the banking domain (Global Bank preferred) and strong inbound voice experience.

✅ Mandatory Skills

✔ Fraud Risk Assessment & Fraud Detection

✔ Fraud Operations / Transaction Monitoring

✔ Inbound Voice Process (Mandatory)

✔ Banking Experience (Global bank exposure preferred)

✔ Excellent English communication skills

⏰ Shift Details

• Early morning shift – Start time between 4:00 AM to 7:00 AM (fixed once joined)

• 5 days Work from Office

• 9 hours per day

• Shift Allowance: ₹650/day

• Cab Facility: One-way cab in the morning

📝 Selection Process

• Same-day English Assessment Test

• Interview post assessment clearance

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of 5 – 10 years in managing sales in Ecommerce Marketplaces
• Prior experience in D2C brands - beauty and wellness category is desirable
• Excellent communication skills
• High organization with strong project management and strong time management skills    

• Meeting assigned sales targets
• Management and resolve customer complaints
• Sell insurance/credit cards or loan and handle calls.
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Research, identify, and resolve customer complaints using applicable software
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Upsell products and services
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Complete call logs and reports and other duties as assigned
• Accomplishes sales and organization mission by completing related results as needed.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.