Company Description:
Understand the who, what, and why of QED42
At QED42, we think of ourselves as a team of emphatic and imaginative people who build brands and customer experiences. Over the last 13 years, with an aim to take digital forward, we’ve lived through different versions of building better, by focusing on increased community connections, workplace flexibility, and a culture that doesn’t say it subtly but screams - ‘Experiment — Fail — Succeed.’We believe QED42's strength lies in our inclusive community of people; the eternal optimists and torchbearers of an ever-evolving digital ecosystem.
Our marquee customers include - Unicef, Nestle, Novartis, Warner Music Group, Sony, Stanford Graduation School of Business, ILAO, SABMiller, FILA, PwC, and more.
Why work at QED42?
Apart from endless opportunities to do great meaningful work for industry leaders and startups with ambitious goals – at QED42 we care for QEDians and their loved ones through our holistic approach to benefits and perks. Being there with our people every step of the way. From health insurance, and free online consultations to mental health apps, to time when you need it.
A glimpse of your life at QED42
There’s life at work and then there’s life beyond work. We want everyone to be well, travel frequently, have time to volunteer, and get the support they deserve while living their best life at QED42.
Job Description
Objective:
To be successful in this role, you should have previous experience in managing different revenue channels like - OB, IB, Account-based sales, and partnerships, and should have an exemplary record in Managing Outbound Sales processes end to end - cohort research, developing leads by outbound sales campaigns, meeting sales targets.
Experience in developing IT services and Sales pipelines will help you meet expectations from this role. Experience dealing with Open Source services in various technologies is desirable but optional. Experience in tools such as - CRMS (like Zoho and Hubspot), customer data tools (like Apollo and Zoominfo), OB process tools (email tools, calling tools), and networking tools (like Linkedin and Sales navigator) is a must. Good communication skills are necessary to cultivate strong customer relationships, from the first contact until you close the deal. You will also extend account management and customer feedback/surveys for continuous improvement.
The prime KPI will be revenue from outbound processes and new accounts. The secondary KPI will be revenue from all channels.
If you are motivated and outcome-driven and enjoy working in the technology space with cross-functional teams, we would like to meet you!
Responsibilities:
- Research, prospect, educate, qualify, and develop Target Accounts to create sales-ready leads and opportunities.
- Personalize content for the decision-makers by researching and creating compelling business pitches.
- Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity.
- Interact with prospects via telephone, email, social, and other digital forums.
- Disseminate opportunities via a stable connection with the business and project teams.
- Work with external agencies and utilize digital platforms like LinkedIn to create opportunities for business conversations with client CTOs and CMOS and decision-makers in these departments.
- Become a trusted resource and develop superior relationships with prospects
- Consistently achieve qualified opportunity quotas (at the top of the funnel) and revenue quotas (at the bottom of the funnel) to ensure growth objectives.
- Manage end to end - email, phone, and social campaigns to create a business pipeline
- Manage all Leads and deals in CRM & ensure a great customer experience
- Provide closed-loop feedback to ensure continuous process optimization.
Mandatory Experience:
- CRM creation & maintenance, hands-on experience in all tools for -
- Research, prospect, contact finding, outreach, etc.
- Excellent communication and relationship-building skills and customer orientation.
- A go-getter, driven by metrics, with experience in owning Sales KPIs (both - top and bottom funnel)
- Experience in dealing with businesses and decision-makers, experience in international markets (at least one of the USA, Europe, and Australia).
- Bid management, RFP management, Client negotiations, Deal closures, and contract management experience are a must.
- Experience managing teams/individuals for research, lead generation and funnel.
Qualifications
Mandatory requirements:
- 7 years experience with at least 5 years in a business development role in IT-Sales (products & services)
- Business or Technology graduation is a must. MBA - Marketing (preferred).
- Hands-on experience with CRM, Sales, and analytics tools like Zoho, Hubspot, SalesForce, ZoomInfo, Adapt, LinkedIn Sales Navigator, etc. (required)
- Experience in segmentation, positioning, and targeting to create a Sales funnel and experience in closing revenue targets of USD 1M.
Additional Information
What you will get:
- A company that is proud of the quality of its work and invested in your personal development & well-being.
- A team that respects openness does its job well, values customers, and plays fairly.
- Individuals who are fun to work with are invested in each other's growth and take their values seriously.
- Dedicated time for self-improvement, socializing, and collaboration (Conferences /Camps, Certifications, Parties, Lunch & Learn Sessions, Celebrations, and Company Retreats).
- Flexible work schedule so long as you uphold your commitments to your family, team, and clients.
- Competitive salary, incentives, insurance, and many perks.
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Responsibilities
- Own the entire proposal process: identify customers' needs, develop win themes, and produce complete proposals.
- Assess the competitive landscape and track key market trends and development.
- Provide administrative support as well as excellent customer service and smooth communications.
- Maintain the database using your organizational skills to streamline processes and clean up the data.
Qualifications
- Bachelor's degree or equivalent experience
- Excellent written and verbal communication skills
- Highly organized with exceptional attention to detail
Anticipate needs by studying services and conducting market research to identify new leads
Demonstrate the value of our offering through phone calls, emails, LinkedIn and other social mediums with the aim of qualifying leads
Research your target companies and prepare executive summaries to turn your Sales Executive into a guru ahead of their calls
Diligently update our CRM, to stay current on leads and follow-ups
Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
Collaborate with sales teams by bringing innovative lead generation ideas to each weekly meeting
Shadow your dedicated Account Executive in meetings and other activities to help you acquire the skills you'll need for the next role on the sales team.
Requirements
1-2 years experience in similar roles;
Experience as an SDR at any technical product company is a big plus!
Flawless communication skills, both written and oral, with extensive public speaking experience
Working knowledge of the enterprise software market or the ability to learn new software quickly
Demonstrated ability to work solo as well as being a productive team member, making outbound reach - outs every day
Have a strong work ethic and are eager to learn and make new connections with prospects
Desired Skills and Experience
Business Development, International Sales, Sales
We are looking for an experienced, ambitious and energetic BD professional to join our Sales team and help us expand our clientele.
Responsibilities:
- Identify the various stakeholders within the targeted organization and understand how to gather key information like reporting structure, budget cycles.
- Finding Key Contacts from the Targeted Accounts / Region & recognize the decision makers to generate Interest among them Via Phone Calls and Emails.
- Networking and Initiating Dialogues with Senior Executives in Corporate (CPO, V. P, Directors Etc. ).
- Prepare and deliver appropriate presentations on our offerings for Sales demo.
- Engage with prospects on an on-going basis for requirement gathering and relationship building throughout the sales cycle.
- Provide strategic inputs for the business based on interactions with prospective customers.
- End to end sales process (From Lead Generation till deal Closure ).
- Selling experience in the IT services/products domain for International Market (especially North America & Western Europe).
Requirements: Experience: 1+ years in:
- Delivering demos and hosting pre-sales calls for US Market preferred.
- Confident & goal-oriented team player with good grip on the English language.
- Powerful verbal, written, presentation, facilitation, communication, relationship building, social networking skills.
- Strategic, analytical and problem solving mindset.
- Ability to work independently and proactively in a dynamic environment.
- Ability to grow and handle more responsibility / accountability.
- Should be comfortable working in flexible shifts timings, as will be handling a Specific Territory in the International Market from Mumbai.
Key Responsibilities:
- Actively seek out new sales opportunities through cold calling, networking, and social media
- Set up meetings with potential clients and pitch them to take PlanetSpark trial classes
- Negotiate and close deals, while providing exceptional customer service
- Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis.
P osition holder will be an individual contributor
Build and manage productive, professional relationships with clients
Ensure clients are using and deriving benefits from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined
Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
Systematic follow-up and time-bound closures
Prompt resolution of complaints
Daily 4-5 in person meetings (F2F) with clients onsite
We are currently looking for a Full-time Inside Sales Executive to join our growing
team. The ideal person for the job will be a proactive problem solver with exceptional
Gujarati communication skills and meticulous attention to detail.
Skills and Qualifications
● Proven experience as a telesales representative/ specialist / or other sales
role.
● Proven track record of successfully meeting sales quota preferably over the
phone.
● Ability to learn about products and services and describe/explain them to
prospects.
● Must be fluent in English, Gujarati, and Hindi
● Excellent communication and interpersonal skills
● Cool-tempered and able to handle rejection
● Outstanding negotiation skills with the ability to resolve issues and address
complaints
Principle Accountabilities:
● Contact potential or existing customers to inform them about the product and
service.
● Make 100 calls every day.
● Answer questions about products and services or the company.
● Ask questions to understand customer requirements and close sales.
● Handle objections and rejections accurately.
● Handle grievances to preserve the company’s reputation.
● Go the “extra mile” to meet sales quota and facilitate future sales.
● Keep records of calls and sales and note useful information
- Getting the sale” using various customer sales methods (door-to-door, cold calling, presentations etc).
- Build relationships with existing customers.
- Cultivate new leads within the sales territory
- Maintain records of all sales leads and/or customer accounts
- Represent the brand during all customer and prospect interactions
- Conducting market research and developing new marketing strategies
- Generating reports for the effectiveness of the marketing and sales plan.
- Scheduling appointments and meetings as necessary
- Demonstrating products and services as deemed necessary by clients .
- Making product knowledge readily available to self and other sales people through various resources
- Engaging in superior customer service by making information readily available
- Collecting customer feedback and market research.
- Creating a plan for gaining customers and retaining them
- Analyzing the competition to create a plan for engagement of target market
- Establishing, maintaining and expanding customer base
*Skills-
- Proven sales experience
- Track record of over-achieving quota
- Familiarity with different sales techniques and pipeline management
- Computer use competency
- Strong communication, negotiation and interpersonal skills
- Self motivated and driven
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.