Quality Assurance Tester

Job Description – Senior QA Engineer (Banking & Financial Applications)Position

Job Title: Senior QA Engineer

Experience: 3+ Years

Employment Type: Full-Time

Department: Quality Assurance

Role Overview

We are seeking a highly skilled and proactive Senior QA Lead to take ownership of quality assurance across our banking and financial applications. The ideal candidate will be responsible for planning, managing, and executing end-to-end testing activities while leading a team of QA engineers.

This role requires a strong blend of technical expertise, leadership, client communication, and quality governance. The candidate will be expected to interact directly with customers and stakeholders, manage testing initiatives across multiple platforms, drive quality improvements, and lead the organization's transition from predominantly manual testing to scalable automation testing practices.

The successful candidate must possess excellent communication skills, strong analytical thinking, and the ability to confidently represent the QA function in both internal and client-facing discussions.

Key ResponsibilitiesQuality Assurance Leadership

• Own and manage the complete Software Testing Life Cycle (STLC).
• Define QA strategy, testing methodologies, standards, and best practices.
• Establish quality benchmarks and release readiness criteria.
• Ensure delivery of high-quality software across all products and releases.
• Drive continuous improvement initiatives within the QA function.
• Monitor product quality metrics and provide regular reporting to management.

Manual Testing & Quality Management

• Design, review, and execute detailed test plans, test scenarios, and test cases.
• Perform functional, regression, integration, system, exploratory, smoke, and user acceptance testing.
• Validate complex business workflows within banking and financial systems.
• Identify, document, track, and verify defects through closure.
• Ensure adequate test coverage across all business-critical features.
• Perform root cause analysis for production issues and quality incidents.

Test Automation Leadership

• Drive the organization's automation testing strategy.
• Identify manual testing areas suitable for automation.
• Build and maintain automation roadmaps and implementation plans.
• Work closely with engineering teams to improve automated test coverage.
• Establish automation frameworks, standards, and coding practices.
• Continuously improve automation efficiency and execution reliability.
• Measure and report automation coverage and effectiveness.

Team Leadership & Management

• Lead and mentor a team of QA engineers.
• Allocate work and monitor team performance and deliverables.
• Conduct test reviews and quality audits.
• Support team development through coaching and knowledge-sharing.
• Establish accountability and ownership within the QA team.
• Assist in hiring, onboarding, and training QA resources when required.

Client & Stakeholder Management

• Act as the primary QA representative in client interactions.
• Conduct customer calls, demonstrations, and quality review meetings.
• Communicate testing progress, risks, issues, and mitigation plans.
• Handle client concerns and escalations professionally and diplomatically.
• Collaborate closely with Product Managers, Business Analysts, Developers, DevOps teams, and senior leadership.
• Build strong stakeholder relationships through clear and effective communication.

Banking Domain Quality Assurance

• Validate banking, financial, and transaction-based workflows.
• Ensure accuracy of financial calculations, reconciliations, and transaction processing.
• Test security-sensitive and compliance-driven functionality.
• Verify integration with third-party financial systems, APIs, and services.
• Understand business-critical workflows and identify potential quality risks.

Required Technical SkillsTesting Expertise

• Strong experience in Manual Testing.
• Strong understanding of Software Testing Life Cycle (STLC).
• Strong understanding of Software Development Life Cycle (SDLC).
• Experience in Functional Testing.
• Regression Testing.
• Integration Testing.
• System Testing.
• User Acceptance Testing (UAT).
• Exploratory Testing.
• Smoke & Sanity Testing.
• Defect Lifecycle Management.

Automation Testing

Hands-on experience with one or more of:

• Selenium
• Playwright
• Cypress
• Appium

Experience with:

• Test automation framework design
• Automated regression suites
• Cross-browser testing
• Test execution pipelines
• Automation reporting and analysis

API Testing

• Postman
• REST APIs
• API Validation
• API Automation
• JSON/XML Validation

Database Testing

• SQL
• MySQL
• PostgreSQL
• Data Validation
• Query Analysis

Ability to:

• Write and execute SQL queries.
• Validate backend data against application workflows.
• Investigate data-related defects.

Frontend & Backend Understanding

The candidate should possess a good functional understanding of:

Frontend

• HTML
• CSS
• JavaScript fundamentals
• Browser Developer Tools

Backend

• API architecture
• Authentication mechanisms
• Database concepts
• Application logs and troubleshooting
• Client-server architecture

Tools & Platforms

Experience with:

• Jira
• Azure DevOps
• TestRail (preferred)
• Confluence
• Git
• CI/CD Pipelines

Exposure to:

• Jenkins
• GitHub Actions
• GitLab CI/CD

Required Soft SkillsCommunication

• Excellent verbal and written English communication.
• Ability to conduct client-facing meetings independently.
• Strong presentation and documentation skills.
• Ability to communicate technical and non-technical concepts clearly.

Leadership

• Team management and mentoring experience.
• Ownership-driven mindset.
• Ability to drive outcomes with minimal supervision.
• Strong decision-making capabilities.

Stakeholder Management

• Professional and diplomatic communication style.
• Strong customer relationship management skills.
• Ability to handle escalations and difficult conversations effectively.
• Experience coordinating across multiple teams and departments.

Personal Attributes

• Highly proactive and self-motivated.
• Strong analytical and critical thinking abilities.
• Detail-oriented with a quality-first mindset.
• Strong problem-solving capabilities.
• Ability to work in fast-paced environments.
• Excellent organizational and planning skills.
• Strong sense of accountability and ownership.

Preferred Qualifications

• Experience in Banking, FinTech, Payments, Lending, NBFC, or Financial Services domains.
• Experience working with enterprise-scale applications.
• Exposure to security and compliance testing.
• Experience in Agile/Scrum environments.
• ISTQB Certification (preferred).
• Experience driving QA transformation initiatives from manual testing to automation-first testing.

Key Success Indicators

The selected candidate will be expected to:

• Own and drive product quality across all releases.
• Lead and manage the QA team effectively.
• Improve automation coverage and reduce manual testing effort over time.
• Ensure smooth release cycles with minimal production defects.
• Build strong client relationships through professional communication.
• Proactively identify risks and drive timely resolutions.
• Establish a scalable and mature QA process across the organization.

 Key Responsibilities:

• Perform manual testing for web and mobile applications to ensure high-quality releases.
• Conduct API testing using tools like Postman or similar.
• Perform database testing and write SQL queries to validate data in backend.
• Utilize Charles Proxy or similar tools(like DevTools) for network traffic analysis and debugging.
• Collaborate closely with product managers, developers and other stakeholders to understand requirements and clarify expectations.
• Document test cases, test plans, and report defects efficiently.
• Ensure good software quality standards and best practices.
• Lead and mentor junior testers if required.

Required Skills:

• Excellent communication skills both written and verbal.
• Strong experience in API testing and database validation.
• Proficiency in SQL queries for data validation and debugging.
• Hands-on experience with web and mobile app testing.
• Ability to work with network proxy tools such as Charles Proxy.
• Ability to interact with cross-functional teams and drive discussions on requirements and issue resolutions.
• Experience in Azure DevOps for defect tracking and test management tools.

• Procedures/Scripts/Manual Testing)
• Minimum 3 years of experience in SQA required
• Shares ideas and experiences with colleagues and business units that may improve performance
• Minimum of 3 years of work experience in software testing
• Demonstrated ability to independently interpret requirements and technical specifications, translate into thorough test plans and test cases, and execute test cases
• Review project test and implementation schedules

Manual Tester:

Mandatory Skills:

• Around 3-6 years experience in Manual testing complex applications
• Should be able to follow the defined test plan/strategy and perform test execution and report defects/track to closure
• Should be able to grasp the complex business domain fast and be agile in supporting the Product releases
• Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.
• Software lifecycle management skills: understand the application development tasks and plan testing

QA Engineer

Job Description

• Testing and assuring high quality performance of applications
• Writing clear and maintainable high-quality automation code
• Reporting and validating bugs for all components
• Creating test plans and test cases
• Identifying opportunities for improvement and making constructive suggestions for change
• Staying up-to-date with developing technologies and showcasing them in your work

• Minimum 2 years experience in software testing
• Minimum 1 years of automation testing experience using Selenium and/or JavaScript based frameworks or equivalent
• Testing and assuring high quality performance of customer applications
• Writing clear and maintainable high-quality automation code
• Reporting and validating bugs for all components
• Creating test plans and test cases
• Identifying opportunities for improvement and making construc\tive suggestions for change
• Staying up-to-date with developing technologies and showcasing them in your work
• Leading a team of Quality Engineers is a plus