
Customer Support & Quality Assurance Executive
Location: Hyderabad (Onsite)
Experience: 1–3 years in QA, tech support, or similar role
Department: Product & Customer Success
The Opportunity
At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.
This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.
What You’ll Do
Quality Assurance (QA)
● Review and analyze product specifications and user requirements to ensure complete understanding.
● Design, execute, and maintain test cases for web and mobile applications.
● Log, track, and manage bugs; work closely with developers to ensure timely fixes.
● Conduct regression, functional, and usability testing to ensure every release is rock-solid.
● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.
Customer Support
● Provide timely, professional assistance via email, chat, or phone to global customers.
● Manage and support multiple customers simultaneously, prioritizing effectively.
● Use AI-driven knowledge bases and tools to quickly resolve common queries.
● Document and escalate complex issues to the right teams for resolution.
● Help onboard new customers by guiding them through key features and best practices.
● Collect feedback, identify recurring pain points, and share insights with the product team.
What You Bring
● Any bachelor’s degree — we value skills and attitude over specific majors.
● 1–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).
● Excellent English communication skills (verbal & written).
● Ability to handle multiple customers and tickets simultaneously while staying organized.
● Strong understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).
● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.
● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.
● A proactive, problem-solving mindset and the ability to manage multiple priorities.
Why WINIT
● Be part of a global leader in AI-powered Sales & Distribution solutions.
● Work in a role that blends technical expertise with customer interaction — no two days are the same.
● Learn and apply the latest AI tools to improve your efficiency and impact.
● Collaborate with talented teams in a culture that values innovation and continuous improvement.
● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.
If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

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Soft Skills:
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Educational Requirements
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Job - Opening for the position of .Net Core Developer for one of our premium clients.
Skills: .Net Core , Angular.
Location: Chennai
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Senior ETL developer in SAS
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our growing Data Management team in Kolkata. The ideal candidate will be responsible for
designing, developing, implementing, and maintaining ETL processes to extract, transform,
and load data from various source systems into Banking data warehouse and other data
repositories of BFSI. This role requires a strong understanding of Banking data warehousing
concepts, ETL methodologies, and proficiency in SAS programming for data manipulation
and analysis.
Responsibilities:
• Design, develop, and implement ETL solutions using industry best practices and
tools, with a strong focus on SAS.
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particularly within the banking and financial services domain.
• Ensure compliance with data governance policies and security standards.
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
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services industry.
• Strong proficiency in SAS programming for data manipulation and ETL processes.
• Experience with other ETL tools (e.g., Informatica PowerCenter, DataStage, Talend)
is a plus.
• Solid understanding of data warehousing concepts, including dimensional modeling
(star schema, snowflake schema).
• Experience working with relational databases (e.g., Oracle, SQL Server) and SQL.
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• Relevant certifications (e.g., SAS Certified Professional).
What We Offer:
• Competitive salary and benefits package.
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Head Kubernetes
Docker, Kubernetes Engineer – Remote (Pan India)
ABOUT US
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate Technical consultant to be part of the training team and work with customers on DevOps Solution. You will be responsible for implementation and consultations related work for customers across SEA and India. We are looking for personnel with personal qualities like -
- Passion for working for different customers and different environments.
- Excellent communication and articulation skills
- Aptitude for learning new technology and willingness to understand technologies which he/she is not directly working on.
- Willingness to travel within and outside the country.
- Ability to independently work at the customer site and navigate through different teams.
SKILLS AND EXPERIENCE
ESSENTIAL SKILLS
- 3+ years of experience with B.E/ B.Tech, MCA, Graduation Degree with higher education in the technical field.
- Must have prior experience with docker containers, swarm and/or Kubernetes.
- Understanding of Operating System, processes, networking, and containers.
- Experience/exposure in writing and managing Dockerfile or creating container images.
- Experience of working on Linux platform.
- Ability to perform installations and system/software configuration on Linux.
- Should be aware of networking and SSL/TLS basics.
- Should be aware of tools used in complex enterprise IT infra e.g. LDAP, AD, Centralized Logging solution etc.
A preferred candidate will have
- Prior experience with open source Kubernetes or another container management platform like OpenShift, EKS, ECS etc.
- CNCF Kubernetes Certified Administrator/Developer
- Experience in container monitoring using Prometheus, Datadog etc.
- Experience with CI/CD tools and their usage
- Knowledge of scripting language e.g., shell scripting
RESPONSIBILITIES
First 2 months:
- Get an in-depth understanding of containers, Docker Engine and runtime, Swarm and Kubernetes.
- Get hands-on experience with various features of Mirantis Kubernetes Engine, and Mirantis Secure Registry
After 2 months:
- Work with Ashnik’s pre-sales and solution architects to deploy Mirantis Kubernetes Engine for customers
- Work with customer teams and provide them guidance on how Kubernetes Platform can be integrated with other tools in their environment (CI/CD, identity management, storage etc)
- Work with customers to containerize their applications.
- Write Dockerfile for customers during the implementation phase.
- Help customers design their network and security policy for effective management of applications deployed using Swarm and/or Kubernetes.
- Help customer design their deployments either with Swarm services or Kubernetes Deployments.
- Work with pre-sales and sales team to help customers during their evaluation of Mirantis Kubernetes platform
- Conduct workshops for customers as needed for technical hand-holding and technical handover.
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Office: Mumbai

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✓ Hands on programing experience in JAVA.
✓ Excellent knowledge of Serenity BDD framework with Java and Selenium skills.
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✓ Proficiency in writing clean, modular, reusable code using design patterns.
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other's code.
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✓ Knowledge of any automation tools like Test Complete is an additional plus.
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✓ Creative thinking, good problem solving skills.
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✓ Provide technology leadership for enhancing test automation capability at organization level
✓ Ability and proven experience in advising the management on test automation strategy, setting
direction for long term automation plan, bringing in best practices and ROI evaluation
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(QTP/ UFT, Selenium, Test Complete, Coded UI, Tosca etc.) and Mobile test automation
(Ranorex, Appium, Robotium, SeeTest, etc.)
✓ Web and mobile testing (iOS, Android, and Windows), automation frameworks, Continuous
Integration tools (Jenkins) and infrastructure for automation
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✓ Providing end-to-end delivery support for testing engagements
✓ Reviewing and implementing best-fit solutions among options evaluated
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✓ Integrating manual and automated test effort
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development, test case execution, deployment and, test data, defect tracking, and test
About Graphene
Graphene is a Singapore Head quartered AI company which has been recognized as Singapore’s Best
Start Up By Switzerland’s Seedstarsworld, and also been awarded as best AI platform for healthcare in Vivatech Paris. Graphene India is also a member of the exclusive NASSCOM Deeptech club. We are developing an AI plaform which is disrupting and replacing traditional Market Research with unbiased insights with a focus on healthcare, consumer goods and financial services.
Graphene was founded by Corporate leaders from Microsoft and P&G, and works closely with the Singapore Government & Universities in creating cutting edge technology which is gaining traction with many Fortune 500 companies in India, Asia and USA.
Graphene’s culture is grounded in delivering customer delight by recruiting high potential talent and providing an intense learning and collaborative atmosphere, with many ex-employees now hired by large companies across the world.
Graphene has a 6-year track record of delivering financially sustainable growth and is one of the rare start-ups which is self-funded and is yet profitable and debt free. We have already created a strong bench strength of Singaporean leaders and are recruiting and grooming more talent with a focus on our US expansion.
Job title: - Data Analyst
Job Description
Data Analyst responsible for storage, data enrichment, data transformation, data gathering based on data requests, testing and maintaining data pipelines.
Responsibilities and Duties
- Managing end to end data pipeline from data source to visualization layer
- Ensure data integrity; Ability to pre-empt data errors
- Organized managing and storage of data
- Provide quality assurance of data, working with quality assurance analysts if necessary.
- Commissioning and decommissioning of data sets.
- Processing confidential data and information according to guidelines.
- Helping develop reports and analysis.
- Troubleshooting the reporting database environment and reports.
- Managing and designing the reporting environment, including data sources, security, and metadata.
- Supporting the data warehouse in identifying and revising reporting requirements.
- Supporting initiatives for data integrity and normalization.
- Evaluating changes and updates to source production systems.
- Training end-users on new reports and dashboards.
- Initiate data gathering based on data requirements
- Analyse the raw data to check if the requirement is satisfied
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- Technologies required: Python, SQL/ No-SQL database(CosmosDB)
- Experience required 2 – 5 Years. Experience in Data Analysis using Python
• Understanding of software development life cycle
- Plan, coordinate, develop, test and support data pipelines, document, support for reporting dashboards (PowerBI)
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MomentSnap is US based mature startup founded in 2015 by serial entrepreneurs of Indian Origin. We are looking for exciting young talent like yourself to join our Noida Development Centre and work on cutting edge tech. At MomentSnap we believe in making amazing things happen while having fun, and the work is challenging yet exciting and salary and perks are really cool.
Below are the requirements in brief :
General Requirement :
1. Help with defining product requirements, analysis, designing.
2. Research & Development on new requirements.
3. Help create and maintain product documentation.
4. Mentor and provide regular feedback/updates across the TEAM.
5. Be aware and plan for potential pitfalls, solve production/ customer issues quickly, and help roadmap a feature-rich solution.
6. Team player with strong listening, good communication and soft-skills
7. Experience working with agile methodologies (Design Sprints, Scrum, Lean Startup, Kanban, XP) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Test Engineers)
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- Able to integrate with and manage APIs exposed via microservices/serverless (REST, Serverless framework etc.) including development and support of NodeJS
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- Active usage of optimizing CI/CD process and tools, testing frameworks and practices (preferably GitHub, Jenkins/Bamboo, Mocha/Karma, etc)
- Exposure to AWS (or any cloud) services Interested to explore? If yes please contact me or apply for this profile and I shall be happy to introduce you to our great team and product.






