
Customer Support & Quality Assurance Executive
Location: Hyderabad (Onsite)
Experience: 1–3 years in QA, tech support, or similar role
Department: Product & Customer Success
The Opportunity
At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.
This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.
What You’ll Do
Quality Assurance (QA)
● Review and analyze product specifications and user requirements to ensure complete understanding.
● Design, execute, and maintain test cases for web and mobile applications.
● Log, track, and manage bugs; work closely with developers to ensure timely fixes.
● Conduct regression, functional, and usability testing to ensure every release is rock-solid.
● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.
Customer Support
● Provide timely, professional assistance via email, chat, or phone to global customers.
● Manage and support multiple customers simultaneously, prioritizing effectively.
● Use AI-driven knowledge bases and tools to quickly resolve common queries.
● Document and escalate complex issues to the right teams for resolution.
● Help onboard new customers by guiding them through key features and best practices.
● Collect feedback, identify recurring pain points, and share insights with the product team.
What You Bring
● Any bachelor’s degree — we value skills and attitude over specific majors.
● 1–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).
● Excellent English communication skills (verbal & written).
● Ability to handle multiple customers and tickets simultaneously while staying organized.
● Strong understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).
● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.
● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.
● A proactive, problem-solving mindset and the ability to manage multiple priorities.
Why WINIT
● Be part of a global leader in AI-powered Sales & Distribution solutions.
● Work in a role that blends technical expertise with customer interaction — no two days are the same.
● Learn and apply the latest AI tools to improve your efficiency and impact.
● Collaborate with talented teams in a culture that values innovation and continuous improvement.
● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.
If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

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Job Description : React Native Developer (Full Stack)
Location : Remote
Joining : Immediate
Summary :
We are looking for an experienced React Native Developer with full-stack development expertise and a proven track record of handling end-to-end project delivery. If you thrive in a fast-paced environment and enjoy working on impactful projects, we want to hear from you!
Key Responsibilities :
- Design, develop, and maintain cross-platform mobile applications using React Native.
- Implement backend services using Node.js, Express, or similar technologies.
- Handle end-to-end project delivery, including requirement gathering, design, development, testing, and deployment.
- Collaborate with cross-functional teams to ensure seamless integration of front-end and back-end systems.
- Optimize performance and ensure scalability for mobile and web applications.
- Debug, troubleshoot, and resolve technical issues promptly.
Requirements :
- 2+ Years of experience in full-stack development with a focus on React Native.
- Proficiency in JavaScript, TypeScript, Node.js, and RESTful APIs.
- Hands-on experience with databases like MongoDB, PostgreSQL, or MySQL.
- Strong understanding of mobile UI/UX design principles.
- Proven experience in delivering end-to-end projects.
- Familiarity with version control systems (e.g., Git).
- Immediate availability for joining.
Why Join Us?
- 100% remote work environment.
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Job Title: Lead DevOps Engineer
Experience Required: 4 to 5 years in DevOps or related fields
Employment Type: Full-time
About the Role:
We are seeking a highly skilled and experienced Lead DevOps Engineer. This role will focus on driving the design, implementation, and optimization of our CI/CD pipelines, cloud infrastructure, and operational processes. As a Lead DevOps Engineer, you will play a pivotal role in enhancing the scalability, reliability, and security of our systems while mentoring a team of DevOps engineers to achieve operational excellence.
Key Responsibilities:
Infrastructure Management: Architect, deploy, and maintain scalable, secure, and resilient cloud infrastructure (e.g., AWS, Azure, or GCP).
CI/CD Pipelines: Design and optimize CI/CD pipelines, to improve development velocity and deployment quality.
Automation: Automate repetitive tasks and workflows, such as provisioning cloud resources, configuring servers, managing deployments, and implementing infrastructure as code (IaC) using tools like Terraform, CloudFormation, or Ansible.
Monitoring & Logging: Implement robust monitoring, alerting, and logging systems for enterprise and cloud-native environments using tools like Prometheus, Grafana, ELK Stack, NewRelic or Datadog.
Security: Ensure the infrastructure adheres to security best practices, including vulnerability assessments and incident response processes.
Collaboration: Work closely with development, QA, and IT teams to align DevOps strategies with project goals.
Mentorship: Lead, mentor, and train a team of DevOps engineers to foster growth and technical expertise.
Incident Management: Oversee production system reliability, including root cause analysis and performance tuning.
Required Skills & Qualifications:
Technical Expertise:
Strong proficiency in cloud platforms like AWS, Azure, or GCP.
Advanced knowledge of containerization technologies (e.g., Docker, Kubernetes).
Expertise in IaC tools such as Terraform, CloudFormation, or Pulumi.
Hands-on experience with CI/CD tools, particularly Bitbucket Pipelines, Jenkins, GitLab CI/CD, Github Actions or CircleCI.
Proficiency in scripting languages (e.g., Python, Bash, PowerShell).
Soft Skills:
Excellent communication and leadership skills.
Strong analytical and problem-solving abilities.
Proven ability to manage and lead a team effectively.
Experience:
4 years + of experience in DevOps or Site Reliability Engineering (SRE).
4+ years + in a leadership or team lead role, with proven experience managing distributed teams, mentoring team members, and driving cross-functional collaboration.
Strong understanding of microservices, APIs, and serverless architectures.
Nice to Have:
Certifications like AWS Certified Solutions Architect, Kubernetes Administrator, or similar.
Experience with GitOps tools such as ArgoCD or Flux.
Knowledge of compliance standards (e.g., GDPR, SOC 2, ISO 27001).
Perks & Benefits:
Competitive salary and performance bonuses.
Comprehensive health insurance for you and your family.
Professional development opportunities and certifications, including sponsored certifications and access to training programs to help you grow your skills and expertise.
Flexible working hours and remote work options.
Collaborative and inclusive work culture.
Join us to build and scale world-class systems that empower innovation and deliver exceptional user experiences.
You can directly contact us: Nine three one six one two zero one three two
CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to unleash the power of the cloud on their terms by helping them rapidly achieve continuous and autonomous cloud governance at scale. CoreStack enables enterprises to realize outcomes across FinOps, SecOps and CloudOps such as a 40% decrease in cloud costs and a 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well-Architected Framework (WAF). CoreStack works with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government.
The company is backed by industry-leading venture investors. CoreStack is a recent recipient of the 2021 Gold Stevie American Business Awards in the Cloud Infrastructure category and the 2021 Gold Globee Winner of the Most Innovative Company of the Year in IT Cloud/SaaS. In addition, CoreStack won the 2021 Best New Products American Business Award in Cloud Governance as well as Golden Bridge Awards for Cloud Computing/SaaS Innovation and Cloud Security Innovation. CoreStack was recognized as IDC Innovator in Cloud Management Solutions and in the Gartner Magic Quadrant for Cloud Management Platforms in 2020. The Company is a three-time TiE50 Winner and an Emerge 50 League-10 NASSCOM award recipient in Enterprise Software. CoreStack is a Google Cloud Build Partner, Microsoft Azure Gold & Co-Sell Partner, and Amazon AWS Advanced Technology Competency Partner.
Responsibilities:
- Part of a product team responsible for the Quality of the product used by Global customers
- Drive the automation efforts to reduce the time taken to identify issues
- Contribute towards the process improvement involving the entire Product development life cycle.
- Should be able to capture the user behavior and identify the gaps in UX flows.
- Responsible for the performance and usability of the Product.
Requirements
- Minimum 4+ Years of experience in testing domain.
- Should be well versed with Software Testing Methodologies and Techniques
- Should have experience in AWS or Azure or Google Cloud
- Should have experience in Manual Testing and identifying the critical scenario.
- Should have experience in Data Base testing
- Should have experience in Test Management tools.
- Should have experience in performance testing, load testing and basic knowledge on security testing.
- API testing using Soap UI is an added advantage.
- Selenium with Java is an added advantage.
- CI & CD using Jenkins is an added advantage.
- Prior work experience with Cloud domain and cloud based products is a Plus
CoreStack Offers
- Competitive salary
- Competitive benefit package with appreciable equity
- Exciting, fast-paced and entrepreneurial culture
- Health insurance and other company benefits
• Testing and Quality Control of Transformer.
• Servicing of all our products.
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About us
Skit (previously known as http://vernacular.ai/" target="_blank">Vernacular.ai) is an AI-first SaaS voice automation company. Its suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, its product - Vernacular Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.
Skit currently serves a variety of enterprise clients across diverse sectors such as BFSI, F&B, Hospitality, Consumer Electronics and Travel & Tourism, including prominent clients like Axis Bank, Hathway, Porter and Barbeque Nation. It has been featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6 and is a part of the World Economic Forum’s Global Innovators Community. It has has also been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation.
We are looking for ML Research Engineers to work on the following problems:
- Spoken Language Understanding and Dialog Management.
- Language semantics, parsing, and modeling across multiple languages.
- Speech Recognition, Speech Analytics and Voice Processing across multiple languages.
- Response Generation and Speech Synthesis.
- Active Learning, Monitoring and Observability mechanisms for deployments.
Responsibilities
- Design, build and evaluate Machine Learning solutions.
- Perform experiments and statistical analyses to draw conclusions and take modeling decisions.
- Study, implement and extend state of the art systems.
- Take part in regular research reviews and discussions.
- Build, maintain and extend our open source solutions in the domain.
- Write well-crafted programs at all levels of the system. This includes the data pipelines, experiment prototypes, fast and scalable deployment models, and evaluation, visualization and monitoring systems.
Requirements
- Practical Machine Learning experience as demonstrated by earlier works.
- Knowledge of and ability to use tools from theoretical and practical aspects of computer science. This includes, but is not limited to, probability, statistics, learning theory, algorithms, software architecture, programming languages, etc.
- Good programming skills and ability to work with programs at all levels of a finished Machine Learning product. We prefer language agnosticism since that exemplifies this point.
- Git portfolios and blogs are helpful as they let us better evaluate your work.
- What information we collect during our application and recruitment process and why we collect it;
- How we use that information; and
- How to access and update that information.
This policy covers the information you share with Skit (Cyllid Technologies Pvt. Ltd.) during the application or recruitment process including:
- Your name, address, email address, telephone number and other contact information;
- Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
- Information from interviews and phone-screenings you may have, if any;
- Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
- Details of how you heard about the position you are applying for;
- Reference information and/or information received from background checks (where applicable), including information provided by third parties;
- Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
- Information related to any assessment you may take as part of the interview screening process.
Your information will be used by Skit for the purposes of carrying out its application and recruitment process which includes:
- Assessing your skills, qualifications and interests against our career opportunities;
- Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
- Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
- Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
- Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
- Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.

- Work with developers to build out CI/CD pipelines, enable self-service build tools and reusable deployment jobs. Find, explore, and advocate for new technologies for enterprise use.
- Automate the provisioning of environments
- Promote new DevOps tools to simplify the build process and entire Continuous Delivery.
- Manage a Continuous Integration and Deployment environment.
- Coordinate and scale the evolving build and cloud deployment systems across all product development teams.
- Work independently, with, and across teams. Establishing smooth running. environments are paramount to your success, and happiness
- Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the[1]box thinking, teamwork, self-organization, and diversity.
Technical Skills
- Experience with AWS multi-region/multi-AZ deployed systems, auto-scaling of EC2 instances, CloudFormation, ELBs, VPCs, CloudWatch, SNS, SQS, S3, Route53, RDS, IAM roles, security groups, cloud watch
- Experience in Data Visualization and Monitoring tools such as Grafana and Kibana
- Experienced in Build and CI/CD/CT technologies like GitHub, Chef, Artifactory, Hudson/Jenkins
- Experience with log collection, filter creation, and analysis, builds, and performance monitoring/tuning of infrastructure.
- Automate the provisioning of environments pulling strings with Puppet, cooking up some recipes with Chef, or through Ansible, and the deployment of those environments using containers, like Docker or Rocket: (have at least some configuration management tool through some version control).
Qualifications:
- B.E/ B.Tech/ M.C.A in Computer Science, Electronics and Communication Engineering, Electronics and Electrical Engineering.
- Minimum 60% in Graduation and Post-Graduation.
- Good verbal and written communication skills

At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters. We’re changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 rides per day in the next 4 years in a profitable and sustainable manner.
We're looking for people who are passionate about creating great Android applications.
You've been around for a few API levels and you know how to delight Android users. You’ve got an eye for the beautiful Android design our users expect and an attention to detail down to the very last dpi. You know your way around the View hierarchy and are eager to partner with Product and Design to craft efficient, performant, and delightful user experiences. You like building for the long term and value patterns and structures that allow for maximum flexibility in a constantly evolving product.
You can read more about our engineering and culture on our blog: https://blog.cityflo.com/tag/engineering/" target="_blank">https://blog.cityflo.com/tag/engineering/
What you should have:
- At least three years of engineering experience, a large portion of which in a team environment
- Bachelors/Masters degree in Computer Science, Engineering, or a related subject.
- Strong computer science fundamentals: data structures, algorithms and programming languages
- Experience working closely with product teams, designers, and other developers to create a truly delightful mobile experience
- Familiarity with design concepts and constraints on mobile platforms.
- Extensive understanding of Android framework components and their respective lifecycles
- Experience developing highly performant Kotlin code and view layouts and the ability to diagnose performance bottlenecks
- A disciplined approach to development, testing, documentation and code structure in a team environment
- Familiarity with the Android tool ecosystem for development, testing, debugging, and performance benchmarking
- An excellent understanding of best practices for concurrency and threading
- MVVM design architecture pattern for android.
Preferred skills:
- Open Source contributions & participation in programs like Google Summer of Code are a plus.
- Have published one or more Android apps on the Play Store.
- Dependency injections: Dagger, Koin.
- Multi-threading and coroutines in Kotlin/Rxjava.



We will place you for 3-months into a paid internship at one of our partner companies.


