Implementation consultants

Greetings from Edstellar solutions Trainer Coordinator

Operations Executive – Roles and Responsibilities

Objective:

 To manage and support the day-to-day operations related to training delivery, ensuring sessions are executed smoothly, stakeholders are aligned, and operational data is accurately maintained.

🔧 Core Responsibilities

1. Training Session Coordination

Responsibilities:

• Coordinate and execute training sessions as per schedules.
• Ensure trainers and learners have all necessary information and access.
• Prepare training kits, tools, and digital resources.

Key Tasks:

• Send session invites and joining links (Zoom/MS Teams).
• Share pre-training materials with participants.
• Monitor live sessions and assist with technical support if needed.

2. Trainer & Client Communication

Responsibilities:

• Act as a liaison between trainers, learners, and internal teams.
• Ensure smooth communication before, during, and after training sessions.
• Address basic queries and escalate issues where needed.

Key Tasks:

• Confirm trainer availability and session readiness.
• Communicate session changes, delays, or cancellations.
• Collect trainer session feedback and pass it to QA or management.

3. Data Entry & Reporting

Responsibilities:

• Maintain accurate records of sessions, trainers, attendance, and client feedback.
• Assist in preparing performance, delivery, and utilization reports.
• Ensure real-time updates to CRM, LMS, and other internal tools.

Key Tasks:

• Update trackers (Google Sheets/Excel) after each session.
• Log trainer invoices, session feedback, and issue tickets.
• Support weekly and monthly reporting tasks.

4. Operational Support Activities

Responsibilities:

• Support the broader operations team with document prep, session audits, and internal coordination.
• Help troubleshoot last-minute issues related to tech, scheduling, or trainer no-shows.
• Coordinate across teams (sales, finance, sourcing) to close operational loops.

Key Tasks:

• Help prepare certificates of completion for learners.
• Follow up on trainer documents for finance team (for payout processing).
• Update session timelines or calendars as per changes.

5. Quality & Compliance Assistance

Responsibilities:

• Ensure sessions meet delivery quality benchmarks.
• Follow checklists and SOPs for session execution.
• Support compliance documentation for certified programs (e.g., PMI, ITIL, Scrum).

Key Tasks:

• Track feedback scores and session satisfaction ratings.
• Help review recordings or reports for quality assurance teams.
• Flag non-compliance issues to senior operations members.

🧠 Required Skills:

• Strong communication & interpersonal skills
• Basic knowledge of CRM/LMS tools and Google Workspace
• Attention to detail and time management
• Team-player with multitasking ability
• Willingness to work flexible hours across global time zones

Sourcing

Linkedin Sourcing IT Trainers

Other social media Sourcing Trainers

Key word research

‘Arth Vipra Finvest Pvt Ltd’ founded in 2021, meaning of this name is “Money Expert”, aims to serve the needs of individuals and enterprises in managing their finances by providing research-based distribution of world-class financial products keeping affordability in mind, and leveraging the best technology-based solutions. Arth Vipra Finvest Pvt Ltd has clients from all over the globe and is scaling up its reach using digital processes.

As an experienced and visionary Sales Manager, you will lead our mutual fund and insurance sales division. The ideal candidate will be a strategic thinker with a proven track record of driving revenue growth, expanding market presence, and building high-performing sales teams. This role offers an exciting opportunity to shape the future of our sales operations and drive business success in the financial services industry.

Key Responsibilities: 

·      Market Research and Analysis

·      Sales

·      Marketing Initiatives

·      Customer Relationship Management

·      Administrative Tasks

KRAs

Description

1.     Market Research and Analysis

·       Develop and implement strategic sales plans and initiatives to achieve revenue targets, market share growth, and profitability.

• Define sales objectives, set performance metrics, and establish action plans to drive results and meet business goals.

2.    Sales

·        Lead, mentor, and inspire a team of sales managers and representatives, fostering a culture of excellence, collaboration, and continuous improvement.

·         Provide guidance, coaching, and support to develop sales talent and maximize individual and team performance.

3.     Marketing Initiatives

·        Build and maintain relationships with key clients, strategic partners, and industry stakeholders to drive business development opportunities and enhance client satisfaction.

·        Collaborate with the sales team to identify client needs, customize solutions, and deliver value-added services.

4.     Customer Relationship Management

·        Identify new market opportunities, industry trends, and emerging customer needs to capitalize on growth potential and expand market presence.

·        Develop and execute market penetration strategies, targeting specific segments and geographic regions.

5.     Administrative Tasks

·        Oversee all aspects of sales operations, including sales forecasting, budgeting, pipeline management, and performance tracking.

·        Analyze sales data, market trends, and competitive landscape to assess performance, identify areas for improvement, and drive informed decision-making.

6.     Cross-Functional Collaboration

·        Collaborate closely with internal stakeholders, including marketing, product development, operations, and finance teams, to ensure alignment of sales strategies with overall business objectives.

·        Drive cross-functional initiatives to enhance sales effectiveness, streamline processes, and optimize resource allocation.

Other Details:

Education/Qualification/Training

Master’s/ bachelor’s degree in business administration, Marketing, Finance, or related field.

NISM exam-module VB : Mutual Fund Distributors (certification required within a month of joining)

Experience

Prior experience in sales or marketing roles (BFSI sector experience)

Skills

·        Proven expertise in mutual fund and insurance sales, with a deep understanding of products, markets, and industry regulations.

·        Strong leadership and management skills, with the ability to inspire and motivate teams to achieve ambitious goals.

·        Strategic thinker with excellent analytical and problem-solving abilities, capable of translating market insights into actionable sales strategies.

·        Exceptional communication, negotiation, and relationship-building skills, with the ability to influence stakeholders at all levels.

·        Demonstrated ability to thrive in a fast-paced, dynamic environment and drive change and innovation.

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!

Job Description:

Company: NNIIT (On-Roll)

Salary: 4 LPA Plus Incentives

Job Location: Hyderabad (On site)

Roles & Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10 conductions for the week for each day
• Understand customer needs and requirements. Route qualified opportunities to the appropriate sales executives for further development and closure.
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest.
• Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects.

FAQs:

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000

INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 31 years of experience in Ed-tech K9 & K12 background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

Handle customer complaints,

Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions,

Process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences. 

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially. 

At Amagi, our CRM Platform is key to our continued growth. The success of our sales, marketing and customer onboarding teams is dependent on the success of our Salesforce CRM platform setup and its ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.

We are looking for an Engineering Manager to help us lead the efforts of building our billing platform and related process automation solutions. The ideal candidate would be responsible for the successful delivery of a scalable and flexible billing platform and workflows related to accounts receivable and accounts payable.

Role reporting into: Engineering Director - Enterprise Platforms

Individuals reporting into this role: Architect, Staff Software Engineer, Software Tech Lead

Location: Bangalore, India

Key responsibilities include (but are not limited to):

• Lead the core Engineering activities in an Agile model
• Participate in the overall design and development discussions
• Work closely with the Product Management team to establish product and engineering roadmaps.
• Provide architectural and technical guidance to the team and ensure they follow sound engineering practices
• Demonstrate accountability towards intended business outcomes, by working with product management and other functional teams.
• Evaluating Salesforce Standard vs Custom solutions and guide the team.
• Lead the Salesforce implementation related to marketing, sales and order management processes.

Person Specification:

• 10+ years of overall SDLC experience with 6+ years of experience in Salesforce development and architecture
• Implementation experience with Sales Cloud, Service Cloud, Marketing Cloud and/or Revenue Cloud.
• Hands-on with experience with Apex, Lightning web component and REST API programmatic solutions.
• Strong command of Salesforce best practices
• Strong web development skills (JavaScript, HTML, CSS).
• Experience developing the usage/subscription based billing for SaaS products.
• Salesforce certifications
• Strong in CS fundamentals (object oriented analysis, data structures, algorithms)
• Knowledge of Finance & Operations concepts
• Salesforce integration experience with NetSuite, Jira etc.

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

Community Management-

• Create a friendly environment to facilitate high member satisfaction
• Be thoughtful while interacting with members.
• Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
• Seek out information about the business and personal objectives of tenant organizations and their individual members.
• Foster a sense of inclusivity where fresh ideas are welcome
• Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
• Oversee new member onboarding and member moves out of the space

Events Planning and Execution-

• Build a quarterly calendar of coworking events that engages all stakeholders:
• Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
• Future members: Lead generation and sales-related events
• Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community. 
• Manage to the allotted budget
• Present our community professionally
• With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup

Business Development-

• With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
• Conduct tours for prospective members
• Contact the local press and community leaders to generate interest in COWERKZ.
• Maintain a positive relationship with key vendors and our landlord

Facilities and Space Management-

• Manage all centre operations to the satisfaction of members
• Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
• Keep members aware of facilities issues that may impact them
• Utilize a variety of coworking software applications manage the space and membership
• Make recommendations to the owners about new features or perks that will entice members
• Submit maintenance tickets for repairs to the facility and key equipment
• Ensure cleaning is conducted to spec

Data accuracy-

• Ensuring member data is updated and is current in the cowork platform
• Ensuring lead data is updated in the CRM platform
• Ensuring Community Data is being updated in the events database

Experience and Requirements

• 2 years experience with increasing responsibility in either a sales or customer service role
• Experience in co -curricular activities a plus.
• Demonstrated project management skills
• Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
• Experience with written content generation in a business environment and basic graphic design skills are a plus
• Interest in working independently with only occasional interactions with the owners
• Fluent in English. Ability to speak additional language is a plus.
• A high level ethics, empathy and dependability

Qualifications

• Bachelor's degree or equivalent