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Required Skills:
- Identify and bid on relevant custom development projects on Upwork
- Analyze client requirements and prepare tailored proposals
- Communicate with prospects, clarify scope, and build trust
- Work closely with technical team for estimations & solutions
- Negotiate pricing and close qualified deals
- Focus on projects like:
- Custom ERP
- Custom CRM
- SaaS platforms
- Marketplace applications
- Mobile App Development
- Web Application Development
- Maintain lead pipeline, follow-ups, and reporting
- Ensure smooth project handover after closure
Required Skills & Expertise:
- Minimum 3+ years of Upwork bidding experience in software development
- Proven track record of closing Web& Mobile Applications, ERP / CRM / Marketplace / SaaS deals
- Strong understanding of custom development (not CMS / website design)
- Good understanding of technologies (not mandatory to code):
- JavaScript
- React
- Node.js
- PHP / Laravel
- Android / iOS
- Flutter
- React Native
- Excellent English communication (written & verbal)
- Strong proposal writing, presentation & negotiation skills
- Ability to understand business problems and map to technical solutions
- Target-driven and self-motivated
Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance
Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance
Job Title: HubSpot CMS Developer
Reporting to: Brand & Marketing Design Lead
Experience Required: 5+yrs only
Location: Hyderabad
Onsite: 4 days work from office & 1 day work from home
About Us
At Oolio, we’re passionate about powering hospitality through technology that connects, simplifies, and enhances how venues operate. We help thousands of venues deliver great experiences, from the local pub to large-scale hospitality groups. Our brands include industry leaders Bepoz, Deliverit, Idealpos, Ordermate and Swiftpos as well as our future with Oolio.
Our team is building the next generation of digital experiences that showcase these trusted brands to the world. We’re now looking for a HubSpot CMS Developer to help us take our digital presence to the next level—creating beautiful, high-performing, scalable websites and landing pages that tell our brands’ stories and drive genuine customer engagement.
The Role
As a HubSpot CMS Developer, you’ll bring technical experience and skill together to deliver seamless digital experiences. You’ll be responsible for building and maintaining multi-brand websites, custom modules, templates, partials, and custom integrations within HubSpot CMS.
You’ll collaborate closely with the marketing team to deliver fast, conversion-optimised, and scalable assets across web, landing pages, and campaign templates. Your work will have a direct impact—helping us attract new leads, enhance user experiences, and scale our digital performance across all our brands.
Key Responsibilities:
Web Development & CMS Management
- Build and maintain high-quality websites, landing pages, blogs, and modules within HubSpot CMS.
- Translate design files into clean, responsive, and accessible front-end code using HTML, CSS, JavaScript, Alpine.js, and HubL.
- Customise templates, themes, and style guides to ensure brand consistency across multiple properties.
- Conduct regular website maintenance, testing, and optimisation for speed, SEO, and usability.
Integration & Automation
- Implement and maintain integrations between HubSpot and third-party tools to enhance marketing workflows.
- Collaborate with marketing and sales teams to automate and streamline lead capture and CRM processes.
- Build custom modules, APIs, and scripts that expand HubSpot’s capabilities.
Collaboration & Support
- Work closely with design and marketing teams to bring new digital concepts to life.
- Troubleshoot website or landing page issues, ensuring timely resolution.
- Provide technical recommendations and contribute to the continuous improvement of our digital ecosystem.
Key Skills and Requirements:
- 5+ years of experience in website development.
- 5+ years of hands-on experience with HubSpot CMS Hub.
- Experience with React.js or building interactive components using React in a HubSpot context.
- Expert knowledge of HTML5, CSS3, JavaScript (ES6+), Alpine.js, and HubL.
- Proven understanding of responsive design, accessibility, and cross-browser compatibility.
- Comfortable working with APIs, HubSpot workflows, and CRM integrations.
- Strong problem-solving skills with a focus on performance and user experience.
- Detail-oriented and proactive, with the ability to manage multiple priorities and deadlines.
- Familiarity with Git version control, marketing automation, and SEO principles.
Why You’ll Love Working Here
- Play a key role in transforming hospitality tech’s most iconic brands.
- Collaborate with a driven, creative marketing and digital team that values innovation and quality.
- See the direct impact of your code on brand visibility and customer conversion.
- Enjoy a flexible, supportive environment where your ideas matter and your growth is encouraged.
Job Title: Customer Success Manager
Location: Baner, Pune
About Us:
Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions
to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a
mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.
Our Culture:
At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.
Role Overview:
As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,
retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.
Responsibilities:
● Customer onboarding: help them set up product configuration and upload data
● Conduct product training for key stakeholders in the customer organization
● Drive adoption, improve customer satisfaction, and work with our customers to
generate new business (upsell and cross-sell)
● Minimize customer churn, maximize retention and create great customer experience
● Contact customers to explain new features and help them upgrade to new plans
● Collect customer references, testimonials and create case studies
● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features
● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes
● Help customers map Truein to their existing policies and processes
Requirements:
● 5+ years years of experience in SaaS or software product company in acustomer-facing roles
● Previous experience working with enterprise customers
● Process-oriented and analytical
● Excellent verbal and written communication skills
● Strong empathy for customers and passion for growth
● Passion for solving client challenges and commitment to client delight
● Result-oriented and has great attention to details
● Bachelor's degree or equivalent experience in Computer Science or related field
Good to have:
● Experience dealing with International customers
● Has worked with growth stage startup
● Education background of Technology + Management studies
You will get:
● Competitive compensation package and benefits
● Work closely with and be part of a truly amazing team
● Join a fast-growing company early, make a difference and enjoy the ride
● Challenge yourself and take your career to the next level
Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Summary:
We are seeking a dynamic and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and driving company revenue growth.
Key Responsibilities:
Lead Generation & Prospecting:
Research and identify new business opportunities.
Generate leads through various channels like networking, email campaigns, and cold calling.
Maintain and update the customer database.
Client Engagement:
Build strong relationships with potential and existing clients.
Conduct meetings, presentations, and discussions to understand client needs.
Address client queries and provide tailored solutions.
Sales Strategy & Execution:
Develop and execute strategies to achieve sales targets.
Create detailed business proposals and negotiate terms of the agreement.
Collaborate with the marketing team to support lead generation activities.
Market Research:
Stay updated on industry trends, competitors, and market dynamics.
Provide insights and feedback to the team to refine strategies.
Reporting & Coordination:
Track sales metrics and prepare regular reports for management.
Work closely with the operations and customer support teams to ensure client satisfaction.
Qualifications & Skills:
Education: Bachelor’s degree in Business Administration, Marketing, or a related field.
Experience: Prior experience in sales, marketing, or business development (preferred).
Skills:
Excellent communication and interpersonal skills.
Strong negotiation and persuasion abilities.
Proficiency in MS Office and CRM tools.
Self-motivated, goal-oriented, and capable of working independently or as part of a team.
Key Competencies:
Strategic thinking and problem-solving skills.
Time management and multitasking abilities.
Resilience and ability to handle rejection professionally.
Why Join Us?
Competitive salary and performance-based incentives.
Opportunities for growth and professional development.
Collaborative and supportive work environment.
Our client is an alumni networking platform for schools, colleges and companies where alumni can signup and connect with each other. The top 1000 alumni networks, with over 2 million people are active on the platform. They are deeply integrated with all social media and helps to build one consolidated and powerful channel to engage with the alumni.
Our client helps to connect with all the alumni communities on the go, Mobile App, Tablet, Website, Mobile Website, Facebook Application as well as email app. Over 80% of the communities have improved their alumni engagement considerably using the company's platform.
This Delhi based social platform based on private alumni network was founded in 2011 by serial entrepreneur and web technology evangelist. They have raised pre-Series A funding from Mohandas Pai and Aspiring Minds to scale its user base, as well as expand geographically, with US being the primary target.
As a Customer Success Manager, You will be Liaising with Colleges & School Alumni engagement teams to gather and understand their requirements.
What you will do:
- Developing a solid and trusting relationship between major key clients and the company by onboarding and managing them.
- Analysing client requirements, manage escalations, and propose features for
- development.
- Developing technical domain expertise and formulate strategies to drive user engagement.
- Forecasting and tracking key account metrics to derive insights and build a - success plan -with the appropriately identified objectives, milestones and metrics needed to achieve them
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Designing presentations for client deliverables, presentations & training.
Desired Candidate Profile
What you need to have:
- 1-2 yrs of experience of working in a tech/software company
- Excellent communication and presentation skills to formulate & articulate technical, financial and value points
- Strong technical skills and capabilities to understand business applications, analytics and platform technologies
- Data-driven with exceptional analytical and problem solving skills
- Strong interpersonal skills to create and maintain customer relationship
Required a Female customer care executive for a Software company for explaining Software Products.
Addressing clients uncertainties, grievances, and suggestions on time.
Gathering the data from the clients and sending to the Designing & Development Team
Proven experience as telesales representative or other sales/customer service role
Good knowledge of relevant computer programs and telephone systems
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejectionCool-tempered and able to handle rejection
● Proven track record of customer obsession and innovation in high-growth companies from
ecommerce/fintech/gaming domains
● Demonstrated ability to think both strategically and tactically including the ability to formulate
data-driven and result-oriented decisions.
● Ability to prioritize in an ambiguous environment.
● 5+ experience of product management/consulting/marketing highly preferred
● Exceptional interpersonal, communication (spoken and written) and influencing skills and an
ability to navigate a complex and unstructured cross-functional environmen











