Implementation consultants

We're looking for an experienced Zoho Developer (2-4 years) to join our team! You'll work with internal teams to understand business requirements, configure and customize Zoho apps, and deliver end-to-end solutions. You'll also provide support, troubleshoot issues, and guide junior team members. Required skills include hands-on experience with Zoho Creator, CRM, Flow, Books, Analytics, and more, plus strong problem-solving and communication skills. Experience in client-facing roles and managing multiple projects is a plus.

Required Skills: Proficiency in CRM tools, Excellent Communication & Stakeholder Management, Cross functional collaboration, Amplitude, Mixpanel, GA4, Retention Strategy

Criteria:

• Candidate should have Experience: 6–8 years in Product Marketing, Lifecycle Marketing for digital-first or app-based businesses.
• Preferred industry exposure: Gaming, OTT, consumer tech, or subscription-led platforms or E-commerce environments.
• Understanding of lifecycle communication, retention strategies, and user segmentation.
• Strong understanding of user behavior, adoption funnels, and product-led growth.
• Hands-on experience in CRM and in-app communication campaigns.
• Proficient in analyzing funnel metrics, adoption KPIs, and deriving actionable insights.
• Strong stakeholder management and ability to collaborate with Product, Design, Data & Lifecycle teams.
• Experience with CRM tools such as CleverTap, MoEngage, Braze, or WebEngage.
• Familiarity with analytics platforms (Amplitude, Mixpanel, GA4) and basic understanding of A/B testing / experimentation frameworks.

Description

Key Responsibilities

1. Drive Feature & Product Adoption

• Plan and execute go-to-market (GTM) and in-app communication strategies to increase awareness and usage of new or underutilized product features.

2. Convert User Insights into Messaging

• Analyze user behavior and pain points to craft clear, value-led positioning and messaging for features and product experiences.

3. Plan & Execute Cross-Channel Campaigns

• Run CRM, in-app, and creative communication campaigns to educate users, highlight feature benefits, and improve engagement.

4. Measure & Optimize Performance

• Track feature usage, conversion, and retention metrics to identify gaps and refine messaging, funnels, or user journeys.

5. Collaborate with Cross-Functional Teams

• Work closely with Product, Data, Design, and Lifecycle Marketing teams to ensure consistent communication and seamless product experience delivery.

Key Expected Outcomes

• Demonstrable growth in feature and overall product adoption across the platform.
• Smooth and timely GTM execution for new feature launches.
• Clear, consistent product communication across all channels and user segments.
• Data-backed continuous improvement informed by user feedback and performance insights.
• Strong collaboration and alignment between Product, Lifecycle, and Design teams, ensuring efficient rollouts and improved user experience.

Must-Have Requirements

• 6-8 years of experience in Product Marketing, Lifecycle Marketing, or similar roles in digital-first/app-led businesses (OTT, consumer tech, or subscription-based models preferred).
• Strong understanding of user behavior, adoption funnels, and product usage patterns.
• Hands-on experience executing CRM and in-app communication campaigns.
• Analytical mindset with the ability to interpret funnel metrics and convert insights into action.
• Excellent communication and stakeholder management skills.
• Strong written and verbal communication, with clarity in user-facing messaging.
• Ownership mindset with end-to-end accountability for campaign planning and execution.
• Understanding of digital platforms and OTT ecosystems.

Should-Have Requirements

• Experience working in OTT, entertainment, or consumer-tech environments with knowledge of content-driven user behaviors.
• Working knowledge of CRM tools such as Clevertap, MoEngage, Braze, or WebEngage.
• Familiarity with analytics tools (Amplitude, Mixpanel, GA4).
• Exposure to A/B testing and experimentation frameworks.
• Comfort with data visualization platforms such as Appsflyer, Metabase, Looker, or Power BI.
• Understanding of lifecycle communication and retention-focused strategies.
• Ability to review or create campaign creatives with strong narrative alignment.
• Curiosity and storytelling capability to translate product features into user benefits.

Good-to-Have Requirements

• Prior experience in driving feature adoption or contributing to product-led growth initiatives.
• Experience working in high-growth, data-driven startup environments.
• Familiarity with marketing automation and experimentation tools.
• A creative eye for content, communication, and user experience design.

Success Metrics

• Feature Adoption Rate: % of users engaging with new features (7-day/30-day adoption).
• Feature Retention Rate: Repeat usage of adopted features.
• Campaign Engagement Metrics: CTR, CVR, and engagement uplift from CRM/in-app campaigns.
• Time-to-Launch Efficiency: Speed and accuracy of GTM execution.
• User Awareness: Improvement in survey scores or reduction in support queries.
• Cross-Functional Alignment: Execution efficiency with Product, Data, and Design teams.
• Impact on Retention & Watch Hours: Contribution of product marketing efforts toward user engagement KPIs.

About the Company

We are a fast-growing platform helping individuals and businesses simplify compliance, documentation, and operational workflows through smart, technology-driven solutions. Our mission is to make filing, registrations, and business processes seamless, transparent, and stress-free.

We are looking for a motivated and goal-oriented Account Executive to join our team in Bangalore. This role is ideal for fresh graduates or early-career professionals who want to break into sales and grow inside a high-velocity tech environment.

Key Responsibilities

As an Account Executive, you will be responsible for:

• Identifying and engaging prospective clients through outbound outreach and inbound inquiries.
• Presenting and explaining our services to potential customers in a clear and compelling way.
• Building trust-based relationships to ensure client satisfaction, retention, and repeat business.
• Working closely with the sales team to prepare proposals, pitches, and tailored solutions.
• Meeting and exceeding weekly and monthly sales targets.
• Staying updated on industry trends, customer pain points, and competitive offerings to provide valuable insights.

Qualifications and Skills

We are looking for someone who has:

• Fresh graduation or up to 1–2 years of experience with a strong interest in sales.
• Excellent communication skills, both verbal and written.
• Strong interpersonal abilities and confidence in building client relationships.
• A proactive mindset with eagerness to learn quickly.
• The ability to work both independently and in a team.
• Basic familiarity with CRM tools and sales workflows is helpful, but not mandatory.

Key Skills Required

• Sales presentation skills
• Strong communication and relationship-building
• Teamwork and collaboration
• Adaptability and continuous learning
• Problem-solving and strategic thinking

What We Offer

• Competitive salary with attractive performance incentives.
• Clear pathways for career growth and skill development.
• A supportive and collaborative work environment.
• Exposure to a fast-scaling business and real impact on customer experience.

Why Join Us as an Account Executive?

This role gives you the chance to shape meaningful customer relationships and contribute directly to business growth. You’ll work with a forward-thinking team building practical solutions that simplify life for thousands of customers. If you enjoy sales, thrive in dynamic environments, and want to develop into a high-impact professional, this is the right place to grow.

About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis and Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market.

Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

Designation : International Business Development Specilaist (Financial Services)

Nature : On-site, Permanent - Indore [M.P.]

Package :3 LPA- 4.8 LPA

Key Responsibilities :

• Client outreaching through calls, chats and mail.
• Engage potential clients and convert them into active trading clients.
• Assist clients in identifying the ideal service combination for revenue generation.
• Establish and maintain long term client relationships.
• Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
• Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.

Qualifications :

• Fluent English Communication.(verbal and written)
• Bachelor's or Master's degree. (must have )
• Sales or direct client interaction internship experience for freshers.
• Minimum 6 months experience in sales/direct client interaction profile for experienced applicants.
• Knowledge of the Domestic and Global Financial Market. (Forex & Comex)
• Should be a driven, goal-oriented and active team player with exceptional relationship management skills.
• Experience in International Sales, Marketing and Financial Services will be preferred.

JD-

Client relations managers -establish, develop, and nurture lasting relationships with customers

Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection

of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or

services.

➢ Acting as a point of contact for complaints and escalating issues to

the concern.

Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.

Key Responsibilities:

• Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
• Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
• Suggest strategies and actions to be taken based on interactions with customers.
• Take leadership on all customer relationships and play a major role in creating a positive brand impression.

Requirements:

• Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
• Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
• Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
• Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.