
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Leading the Customer Success function by training, engaging and developing your team
- Managing the daily activities of Team Leads and below.
- Working on new strategies to improve the overall customer experience, and minimise churn.
- Coordinating with the marketing department to strategize ways to increase post-sales interactions with clients.
- Interacting with the Sales team to work on inter-departmental challenges
What you need to have:
- Any UG / PG
- A customer-focused mindset, putting the customer experience first in every action you take
- Exceptional account management and customer service skills backed up with excellent written and verbal communication skills
- Has been in the leadership role of the similar profile from past 2-3 years
- Experience working in a B2B SaaS organisation
- Technically proficient
- Excellent listening skills
- Ability to effectively communicate at all levels of the organization.
- Excellent problem-solving skills
- Extremely process-oriented
- Experience leading, coachng, and empowering your team to do their best work

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We have opening for Australian Client in Gurugram
Job Title: Int. Business Development executive ( Outbound sales process)
Location: Plot No. 270, Phase 2, Udyog Vihar, Sector 20, Gurugram, Haryana 122016
Employment Type: Full-Time
Salary: Negotiable Based on Experience
Industry: BPO/Call Centre
Experience: Minimum 6 months - 3 years in outbound B2B sales role in an international BPO environment (Energy or Telecom preferred)
Working Hours: 4:30 AM IST – 1:30 PM IST (Monday to Friday)
Transportation: Both side cab (within the hiring zone)
Role Overview
We are seeking dynamic and results-driven Business Development Executives to join our B2B International Sales team for the Australian market. This is an exciting opportunity to work with clients in the Energy, Telecom, and Cyber Security sectors, build strong relationships, and drive business growth.
Identify, connect, and engage with potential business clients in Australia.
Experience: 8–12 years total; including 5+ years hands-on Salesforce development and 2+ years
in a lead role
Employment Type: NPW; Remote; time-zone overlap with US stakeholders
Reports To: Program Manager
Role Summary
Own the design and implementation of the contract generation capability in
C3/Salesforce—including canonical template modeling, field mappings, merge logic, and
approval workflows—and deliver a pilot/MVP that enables automated, correct contract
generation.
Key Responsibilities
Lead end-to-end build of merge templates and document generation flows for contract
types in Salesforce/C3; establish reusable patterns and governance.
Translate business requirements into technical designs (data model, mapping, merge rules,
validation/approvals) and own backlog grooming and sprint readiness.
Implement in Salesforce using Apex, Lightning Web Components (LWC), Flows, Approvals,
and REST/SOAP APIs; integrate with clause libraries and metadata sources.
Set engineering standards (coding guidelines, branching, CI/CD), perform code reviews, and
mentor developers; ensure performance, security, and auditability.
Deliver a pilot for at least one contract type and expand to additional templates based on
fit/gap and stakeholder feedback; drive UAT and release readiness.
Required Skills & Qualifications
Salesforce: Apex, LWC/Lightning, Flows, Approvals, SOQL/SOSL; experience integrating
third-party systems via REST/SOAP; strong understanding of template merge and document
generation.
Prior experience with C3 is necessary.
Data & Mapping: Designing canonical models, field mappings, clause/section metadata;
error handling and reconciliation.
Dev Practices: Git-based workflows, CI/CD (Azure DevOps/GitHub), unit/integration tests,
performance tuning, security (profiles, roles, sharing).
Leadership & Collaboration: Lead a small agile squad, partner with BAs/Architects, and
communicate clearly with business/legal stakeholders.
- You need to be excited about the problem that we are trying to solve
- 4+ years of experience building applications in Native iOS (Swift)
- Build pixel-perfect, buttery smooth UIs.
- Strong Js fundamentals - You should be able to contribute partially to our existing React Native development as well
- Ability to give clarity and communicate well with the team, including Product, Backend and Dev-Ops (if and when needed)
- Ability to use profiling tools well, getting to root causes of bugs fast
- Ability to pick and work on adjacent technologies if and when required (Eg: If the best performance monitoring solution needs a basic firebase setup, that should not be a blocker for you to go ahead and do so)
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Reach out to the open-source community to encourage and help implement mission-critical software fixes
- You need to be comfortable working in a remote environment (Good internet connection and availability on phone is needed)
- Deep understanding of iOS architecture
- Understanding of inter app communication
- System design thinking
- Experience with React Native or similar Hybrid Frameworks
- Exposure to Objective C
- Experience in Test Driven Development
- Ability to tell Product what creates better User Experience, ability to tell backend what API responses will help the user get a faster load time
- Inquisitiveness to understand the system as a whole, and not only be stuck to your domain of expertise (Eg: Asking questions like why does this particular response take so much time as compared to others, and brainstorming with the backend engineer on how to improve on it)
- Competitive Salary
- Health insurance for you and your family
- Work timings - You are the master of your time. However, with great freedom comes great responsibility. If you have committed something to the team, we expect that you will give it your best to make sure that commitment is done and is done on time
- Leave policy - Take a leave whenever for whatever reason you want. No questions asked!
- Work remotely
Title : React Developer
Locations: Gachibowli, Hyderabad, Chennai, Bangalore and Delhi (Remote).
Job Type: Fulltime
- Sound experience on React JS (16+ version).
- Strong experience on TypeScript/JavaScript, HTML5, CSS3 and Redux.
- Having experience on SPFx, Fabric JS and Angular is an added advantage.
- Willing to learn new technologies
SpringBoot
Microservice
Spring
Hibernate
NP- Immediate to 15 Days
Location-Bangalore & Hyderabad (Post pendami)
About Favcy
Favcy is a Venture Building Platform that provides ready to assemble Digital applications and a standardised assembly line to startups at an Idea stage. At Favcy, we believe in ‘Tech Democracy' -- making Digital Dollars through a unified Shared Tech Platform. We combine tech expertise and business intelligence to digitise your business. Our mission is to bring our one of its kind, a tech-share platform to empower the non-tech entrepreneurs in the country.
About the role
We are seeking to amplify our Tech team with a senior technology lead who is enthusiastic and creative enough to contribute to making people’s lives better, or solve existing business or social problems.
Designation
Senior Full Stack Developer
Experienced Required
5 - 9 years
Notice Period
Candidates who can join within 15 days would be given preference.
Job Location
Remote / Gurgaon
Responsibilities
1. Deep knowledge of FullStack Development via PHP 7 (Laravel or Phalcon) and React based tech stack.
2. Deep understanding about Ubuntu OS, Nginx Server, PM2, Supervisor, PHP FPM.
3. Good knowledge of microservices based architectures which can scale over a period of time.
4. Should be able to create a plan to break an existing monolith into microservices.
5. Hands-on experience on AWS IAM, EC2, Route53, S3, RDS, Elasticsearch etc.
6. Define and maintain coding standards, and guide team members to comply with these standards.
7. Onboarding new developers and members e.g. AWS IAM and granting access to repositories.
8. Planning product technical requirements and SDLC for critical projects like e- commerce, real time gaming projects etc.
9. Work on DevOps, CI/CD and automation initiatives in Favcy.
10. Researching and incorporating latest frameworks, design patterns and coding architecture to create a scalable product.
11. Proactively working for Favcy OS Enhancements and obsession towards keeping the Favcy Cloud Infrastructure updated.
12. Drive issue resolution, risk identification and mitigation, and dependency management.
13. Maintaining security and implementing security processed for third party integrations and accounts.
14. Designing or reviewing backend and frontend architectures and UML diagrams, test cases, website functionalities.
15. Follow agile approach to get the projects done via daily scrum and project tracking.
16. Plan and sequence release deployment activities like DB migrations in coordination with Release Management
17. Monitoring backend and frontend telemetric data and project progress e.g. New Relic, Kibana.
18. Planning project pipeline as per the deadlines and resources.
19. Collaborate with business analysis and quality assurance engineers to fix defects.
20. Should be able to manage multiple projects and communicate to clients directly.
21. Focus on a seamless experience for users by ensuring availability, latency, scalability
22. Documenting features, APIs and workflows for client side integrations and on- site web-hook integrations.
Requirements -
Must have Technical abilities:
1. Passion for programming, excellent debugging skills, expertise in designing scalable backend architecture.
2. Know-how for using Design Patterns, Caching, Batch Processing, Rest APIs, JSON, Microservices, Test Cases, Git, Nginx, Webpack, NodeJS, React
3. Rich experience in third party integrations like RazorPay Payments/Payouts, Webhooks, Authentication Methods like OAuth2, .
4. Can take technical decisions and finding creative solutions.
5. Teaching someone something new which makes tech team motivated.
6. Proactively resolving the issues of production
Soft Skills
1. A good team player who can help the team whenever needed including coding if needed.
2. Can communicate clearly and write well.
3. Can speak eloquently and explain just about anything to anyone. And you’re comfortable communicating in writing and on the phone
4. Should be motivated and driven. You volunteer for new challenges without waiting to be asked. You’re going to take ownership of the time you spend with us and truly make a difference.
5. Should point out the bad practices and bring a positive change in the culture.
6. Should bring a sense of ownership among the team members.
7. Should help the team to grow professionally and help them to achieve their professional goals.
- Investigating user experience design requirements for our suite of digital assets.
- Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
- Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
- Adhering to style standards on typography and graphic design.
UI UX Designer Requirements:
- A bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services.
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
- A team player but can work independently too.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks
Job Description
Blaze - Madurai is looking for PHP web developers to write code in interesting international projects.
Skills required:
- Good understanding in core PHP
- Fluent in any one MVC frameworks (Yii, Laravel or Code Igniter)
- Knowledge of front-end technologies including CSS3, JavaScript, Bootstrap and HTML5
- Code customisation skills in WordPress or Magento or SocialEngine
- Hands on experience in GIT
- Familiarity with SQL/NoSQL databases.
- Good problem-solving skills.
Experience: 1- 3 Years
Shift: Day/ Noon/ Evening
Job Location: Madurai
Why Blaze?
Blaze - Madurai has excellent reputation among employees for friendly management & attractive perks and benefits.
Join in Blaze if you want to work in interesting international projects. Blaze gives enormous opportunities to take your career and skills into next level.
We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
The Candidate should have knowledge and experience with specified technologies:
- Great at building server-side code in NodeJs & ExpressJs
- Experience with NoSQL databases such as MongoDB
- Experience in building and consuming REST API
- Authentication and authorisation using JWT tokens
- Proficient understanding of code versioning tools, such as Git
- DevOps knowledge especially in AWS EC2 and S3
- Knowledge of headless Chrome, Puppeteer will be huge plus
- Experience in HTML, CSS
- Understanding of React will be a bonus
Qualification
- Bachelor / Masters degree in Computer Science or Computer Engineering
- 5+ years of professional experience in software development
A good team player with expertise working as part of Agile teams. Hands-on experience in practising Scrum, XP and Kanban.
- Strong hands-on experience in web development using ASP.NET MVC and C#.
- Usage of SQL and no SQL databases
- Hands on experience in test-driven development and DevOps practices
- Strong design capabilities, following SOLID principles using C#
- Well-versed with pair-programming
- Working on solutions hosted in cloud environments (AWS or Azure)
- Implementation of Continuous Delivery processes
- Usage of Git
- Good understanding of Behaviour-driven development and domain-driven design
The following would be beneficial:
- Working in the travel and hospitality domain including:
- .Net core 2.0, Web API
- Scripting Languages like Typescript or JavaScript
- Frontend: Angular7
- Automating business processes
- Integration with 3rd party systems
- Customer management, including CRM solutions
- Content management
- SEO
- Booking and post sales flows, web and mobile solutions
Are you interested in working from home office?
- Comprehensive experience working with remote teams
- Excellent communicator
- Self-managed
- Open to travel to Pune office occasionally
Responsibilities
- Contribution to the product roadmap in one-week sprint model
- Helping your team to deliver at high velocity
- Practice and promote Agile practices
- Continuously learn and deliver incremental business value
- Use Continuous Delivery Practices
- Select the best tools to solve the problems at hand
- Mentor junior team members
- Effective collaboration and removal of silos
- Build high availability solutions.
- Development of asynchronous and/or multi-tiered scalable applications
Job Location Pune
- Are you a software craftsman and passionate coder with a proven track record of successful deliveries?
- Are you interested in a high growth career opportunity and enjoy building software that brings smiles to our customers?
Then you are someone who will enjoy this incredibly challenging role with us.










