Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Leading the Customer Success function by training, engaging and developing your team
- Managing the daily activities of Team Leads and below.
- Working on new strategies to improve the overall customer experience, and minimise churn.
- Coordinating with the marketing department to strategize ways to increase post-sales interactions with clients.
- Interacting with the Sales team to work on inter-departmental challenges
What you need to have:
- Any UG / PG
- A customer-focused mindset, putting the customer experience first in every action you take
- Exceptional account management and customer service skills backed up with excellent written and verbal communication skills
- Has been in the leadership role of the similar profile from past 2-3 years
- Experience working in a B2B SaaS organisation
- Technically proficient
- Excellent listening skills
- Ability to effectively communicate at all levels of the organization.
- Excellent problem-solving skills
- Extremely process-oriented
- Experience leading, coachng, and empowering your team to do their best work
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are looking for a dynamic and talented digital marketing candidate for our company
SC lines Shipping and Logistics Pvt ltd
LOCATION- Belapur, Navi Mumbai
Salary – 35000 to 40000
Experience – 2 to 4 years of experience in Digital Marketing
Required Skills -
Digital Marketing
Meta Marketing
Google Adson
LinkedIn Marketing
Youtube Marketing
Note – If the candidate is from shipping line would be an added advantage
Job Title: Automation Test Lead
Location: Nagercoil, Tamil Nadu
Work Mode: Work from Office (WFO) – 5 Days a Week
About the Role:
We are looking for a highly skilled Automation Test Lead to spearhead our QA efforts in both automation and manual testing. The ideal candidate will have strong experience in Selenium with Java, the ability to lead a team of 10+ testers, and hands-on experience in building automation frameworks from scratch. Exposure to Cypress and a working knowledge of AI in testing would be a significant advantage.
Key Responsibilities:
- Lead and manage a team of QA engineers across manual and automation testing streams
- Design, develop, and maintain test automation frameworks from scratch
- Define test strategies, plans, and processes to ensure high-quality deliverables
- Collaborate closely with developers, product managers, and business analysts
- Ensure timely execution and reporting of all QA activities
- Guide and mentor team members on test automation best practices
- Identify, record, and track bugs using appropriate tools
- Contribute to continuous improvement in test processes and quality standards
- Stay updated with emerging testing tools, trends, and techniques, including AI-driven QA
Required Skills & Experience:
- 7+ years of experience in QA with at least 3+ years in a leadership role
- Strong expertise in Selenium with Java
- Hands-on experience in creating automation frameworks from scratch
- Experience with manual testing practices and team coordination
- Working knowledge of Cypress is a plus
- Exposure or interest in AI/ML applications in testing
- Excellent communication, analytical, and problem-solving skills
- Experience in Agile/Scrum methodologies
- Familiarity with tools like JIRA, TestNG, Jenkins, Git, etc.
Good to Have:
- Certifications in Selenium/Agile/ISTQB
- Knowledge of performance or security testing
- Prior experience in leading distributed teams
Education:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
Job Essence –
It’s Only Words ..and the words are all I have ..to take your heart away…
Or
Country Roads take me home ….
Or
Har rang kuchh kehta hai…
We are looking for those who can feel the soul of seasons, the flora and fauna, the mountains, and the river…similarly if they feel the soul, the character of a brand to communicate and build the connect with its audience!
We are looking for content professionals to handle narrative based writings for content pieces for ever growing and global brands we have in our portfolio.
You should be digitally savvy/from media background/writer/author or be the next new age Prahlad Kakkar, Prasoon Joshi, Piyush Pandey, Josy Paul, R Balki, Alque Padamsee in making in Digital Agency world with a good grip on brand communications driven by content strategy.
You should be able to think beyond the universe to the roots of our nation, work on your style of content and help in brands’ facelift/makeover/launches. This applies to the messaging for all the audience’s touch points.
Our clients rely on us with trust of the above. We are their Partners in Progress (not a typical agency vendor). We may even help them to make their brand mandates, manifestation plans and guidelines. So there is almost no instructional or Copy/Paste working. You need to be as original as you are!
Work profile –
- Translation of Business/Digital Objectives into Content themes
- Production of Content items as per Digital-Social Media Campaigns
- Bench-marking content deliverables with national/global standards
- Creating manifestation and themes to be used for goal oriented marketing campaigns
- Producing tribe specific content assets ensuring engagement and RoI
Key Responsibility Areas –
Convert ideas into content pieces. These content pieces (output) can be in the form of:
- Web Related Content:
- Pages/Sliders/Banners
- Landing Page/Forms
- Emailers/Ebooks/Downloadables – Topic/Body/Links
- Blog/Articles/Press releases/Story telling/Infographics/Comic Strips
- SEM Content:
- Paid ads content – FB/Instagram/Google/LinkedIn/YouTube
- Content for creative cards/videos
- Copies and descriptions
- Remarketing ad sets
- SEO content – Blogs/Articles using keywords
- YouTube descriptions/Video scripting
- Taglines
- Quotations
- Profile Writing/Bios/Wikipedia
- Media Kit/PR activities/3rd Party PR
- Media Relations
- Online Reputation Management(ORM) areas
- Q&A | FAQs Deck
Must Have Requirements –
- Minimum 3-5 years of experience in digital social media writing(long form and short form)
- Deep understanding of digital mediums – FB|Instagram|Quora|LinkedIn|Google|landing pages etc.
- Deep understanding content analytics and RoI generation
- Should have worked with a digital social media agency/media house/news channel
- Should be able to ideate, and not just a task taker
MongoDB
Data Science1. ROLE AND RESPONSIBILITIES
1.1. Implement next generation intelligent data platform solutions that help build high performance distributed systems.
1.2. Proactively diagnose problems and envisage long term life of the product focusing on reusable, extensible components.
1.3. Ensure agile delivery processes.
1.4. Work collaboratively with stake holders including product and engineering teams.
1.5. Build best-practices in the engineering team.
2. PRIMARY SKILL REQUIRED
2.1. Having a 2-6 years of core software product development experience.
2.2. Experience of working with data-intensive projects, with a variety of technology stacks including different programming languages (Java,
Python, Scala)
2.3. Experience in building infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data
sources to support other teams to run pipelines/jobs/reports etc.
2.4. Experience in Open-source stack
2.5. Experiences of working with RDBMS databases, NoSQL Databases
2.6. Knowledge of enterprise data lakes, data analytics, reporting, in-memory data handling, etc.
2.7. Have core computer science academic background
2.8. Aspire to continue to pursue career in technical stream
3. Optional Skill Required:
3.1. Understanding of Big Data technologies and Machine learning/Deep learning
3.2. Understanding of diverse set of databases like MongoDB, Cassandra, Redshift, Postgres, etc.
3.3. Understanding of Cloud Platform: AWS, Azure, GCP, etc.
3.4. Experience in BFSI domain is a plus.
4. PREFERRED SKILLS
4.1. A Startup mentality: comfort with ambiguity, a willingness to test, learn and improve rapidl
Git|
o Expertise in Software configuration management (SCM) using multi-site Rational ClearCase, ClearQuest ,Git, Gerrit, JIRA and CVS |
|
o Experience of working with continuous integration frameworks (like Hudson, Jenkins) and debugging |
|
o Expertise in build and release process and automation, build infrastructure setup |
|
o Build environment and build scripts (cmake / make, GNU Make) in-depth expertise and knowledge |
|
o Expertise and in-depth knowledge in scripting (Shell / Perl) is a must |
|
o Experience of working in UNIX-like environments (Linux/Solaris) and usage of operating system tools |
|
o Expertise in performing integration builds and release management |
|
o Experience of managing software licenses for different build tools |
|
o Exposure to Android , Open source development and code analysing tools like Blackduck and Coverity are added advantages |
Python
Django
Amazon Web Services (AWS)Required Skills:
- Degree in Computer Science, Software Engineering or equivalent.
- Minimum 3+ years experience in software development.
- Expertise in Python 3.7, Django 2.2+ and REST APIs
- Minimum 3+ years experience with AWS or related services.
- Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment
- Hands-on, self-starter, capable of working independently
- True love for technology and what you do
- Maniacal attention to detail
NodeJS (Node.js)MongoDB
ExpressPythonSoftware Engineer
About Brew:-
We believe that the future of banking will be built on top of Cryptocurrencies and DeFi Protocols. However, in its current form, DeFi is too expensive and complex for a common person to participate in. We want to change that with Brew.
Underneath the hood, Brew is a Wallet that makes it super simple to make deposits and take out loans on DeFi and do peer-to-peer and merchant transactions without having to worry about gas fees or navigating multiple chains and tokens.
The founders come from a strong background in technology and product. We’re backed by some of the best investors in the startup and crypto ecosystem. We’re based out of Bangalore, India but are open to the remote too.
Role:-
We seek engineers who are passionate about building great products and have the conviction that Crypto is going to change the world for the better.
You may be fit for this role if you
- Love Programming and are able to write high-quality code.
- Have between 1-3 years of experience.
- Are curious and have a willingness to learn.
- Maintain a high degree of ownership and accountability.
- Are proficient in OOPs, Data Structures, and Algorithms.
- Familiarity with Solidity, Node.js, React Native and C++ is a plus.
As part of being the founding team, you will play a crucial role in shaping and building the product. In recognition of that, there will be a meaningful equity component in the compensation.
We look forward to talking to you.
- To creat exclusive distributor or distribution outlets.
- To supervising the sales growth of your team members to obtain profits.
- To build relationships with customer needs,market trends and competitors.
HTML/CSSKey Responsibilities:
- Owning the entire marketing framework, including developing nurture campaigns, email sequences, transactional emails, SMS Campaign On-Page marketing (such as banners, Pop-ups, and offer campaigns)
- Excellent in writing email SMS and on-page campaign copies.
- Good understanding of HTML for (Email campaign building)
- Working understanding of Marketing automation, customer communication journey.
- Worked on Landing page creation (drag and drop builder forms)
- Identifying campaign trends/insights and analyzing results to help make informed decisions and program enhancements overtime
- Prioritizing tasks and managing multiple stakeholders and strands of work with a willingness to take on additional projects as needed.
Required Skills:
- Bachelor’s degree/MBA with equivalent experience of 2-4 years in Digital Marketing domain.
- Edu-tech and E-Commerce experience will be preferred.
- Experienced in campaign creation, journey building, lead nurturing, landing page optimiser.
- Familiar with Hubspot, Webengage, Clevertap, moengage is a plus.
- Extensive understanding of the digital marketing industry, best practices, user behaviour, and buyer’s psychology.
- Understanding
- Understanding of Marketing Tools such as Email, SMS, Push etc.
- A dynamic candidate who can adopt new techniques quickly.
- Strong understanding of social media marketing techniques.
- Ability to analyze metric data and convey recommendations appropriately to supervisors.
- Self-motivated, detail oriented and able to prioritize daily work efficiently.
- Effective Analytical skills.
Python1. Ability to read the documentation and perform 3rd party API integrations
2. Experience with Postgres and Redis
3. Experience with AWS - EC2, RDS, DynamoDB, etc
4. Experience with Python
Dashboard
Skills
1. Experience with Django
a. Django Web
b. Django REST
c. Django Channels
d. Django Celery (Queues and Brokers)
2. Experience creating a dashboard with login, user profiles, roles and permissions, reports
3. Experience with Facebook and Twitter OAuth
4. Experience with handling database migrations
Chatbot
Skills
1. Basic understanding of NLP - intents and entities
2. Strong understanding of dialogue management and conversation flow
3. Integrations with Facebook and Twitter APIs.
4. Creating and managing Facebook and Twitter apps
5. Understanding of webhooks and REST APIs.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon