Manager - Customer Success

Market Segment: B2B 

About Ezyschooling

Ezyschooling is a technologically driven admissions platform that bridges the gap between admission-seeking parents and schools. We believe that parenting is the toughest journey in a person’s life, and so we have made it our mission to create a one-stop destination for all your parenting worries.

Our quest is to guide parents in their decision of choosing the right school for their child as we understand the impact this decision can have on their family’s future. Parents aren’t the only group we are helping through our platform. We help schools boost their admissions by completely digitalizing and streamlining the process.

Overview of the Role:

As a Area Sales Manager specializing in the Admission Business, you will be responsible for driving sales and revenue growth within your assigned territory by promoting and selling Ezyschooling Services to various educational institutions, including CBSE, ICSE, IGCSE, IB, and Boarding schools.

Your primary focus will be on understanding the unique admission challenges of each type of institution, building relationships with key decision-makers, and achieving sales targets.

Key Responsibilities:

A. Sales and Business Development:

1. Develop and implement a comprehensive sales strategy for the admission business, targeting Preschools, CBSE, ICSE, IGCSE, IB, and boarding schools within the assigned territory.
2. Identify and prioritize target schools and institutions, generating leads through various channels such as networking, referrals, and online research.
3. Conduct thorough research on individual schools, understand their admission processes, pain points, and requirements, and tailor admission sales pitches and product offerings accordingly.
4. Engage with school administrators, principals, admission officers, and other stakeholders to demonstrate the value and benefits of the admission management solutions.
5. Conduct product presentations and demonstrations to highlight key features and advantages of the solution.
6. Develop and negotiate pricing proposals, contracts, and agreements in collaboration with the sales team and the legal department.

B. Relationship Building and Account Management:

1. Build and maintain strong relationships with key decision-makers at CBSE, ICSE, IGCSE, IB, and Boarding schools, including school administrators, admission officers, and management teams.
2. Act as a trusted advisor to schools, providing expert guidance on streamlining admission processes, enhancing efficiency, and improving the overall admission experience.
3. Conduct regular check-ins with existing customers, address inquiries, and provide excellent customer service.
4. Identify upselling and cross-selling opportunities within the customer base and develop strategies to maximize revenue.

C. Area Management:

1. Effectively manage and prioritize the assigned area, including travel planning, scheduling meetings, and optimizing sales routes.
2. Stay updated on the latest trends, regulations, and industry developments related to admission processes in CBSE, ICSE, IGCSE, IB, and Boarding schools.
3. Attend relevant conferences, trade shows, and educational events to network, gather market intelligence, and represent the organization.

Requirements:

1. Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
2. Strong understanding of the admission processes and challenges faced by educational institutions.
3. Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
4. The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
5. Ability to build and nurture long-term relationships with customers.
6. Strong negotiation and closing skills, with attention to detail in contract and agreement management.
7. Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
8. Willingness to travel within the assigned territory as required.
9. Bachelor's or master’s degree in business, marketing, education, or a related field is preferred.

Why Ezyschooling & What We Offer:

• Startup Environment - Work with a passionate and energetic team driven by results.
• Growth & Compensation: Competitive Salary + High Incentive + Conveyance

Few Pointers

• Years of Experience: 4+ years (2+preferably in EdTech/B2B/School sales)
• Nature of Engagement: Full time
• Salary: As per industry standard.
• Work Location: Kolkata, Bangalore, Hyderabad
• The number of positions: 02
• Role Type: Full time
• Product website Ezyschooling.com

The Role

Working in our Integrations Engineering team, you’ll play a key role in building products for healthcare . You’ll design and implement integrations with EMRs/EHRs and healthcare APIs, ensuring our technology fits seamlessly into clinical workflows.

What You’ll Do

• Build and maintain integrations between our products and healthcare systems, following interoperability standards like HL7, FHIR, SMART on FHIR.
• Extend Azure Health Data Services (AHDS) enabling conformance with Australian FHIR standards.
• Work with APIs and distributed systems that power product core features, ensuring performance, security, and scalability.
• Improve the reliability and accuracy of data pipelines.
• Champion best practices for building robust, maintainable systems in healthcare contexts.

What We’re Looking For

• 5+ years of professional software engineering experience.
• Prior experience integrating with healthcare systems (Cliniko, Halaxy, MediRecords, Epic, Cerner, athenahealth, Meditech, etc.).
• Familiarity with healthcare interoperability standards (FHIR, HL7, SMART on FHIR, etc.).
• Proficiency in a prominent programming language such as Python, C++, Rust, C#, Java, Javascript, Typescript etc., with experience building APIs and backend services (preferably with FastAPI).
• Experience working with datastores such as MongoDB and Redis
• Experience with integration design, including RESTful APIs, authentication/authorization (OAuth2, OpenID Connect), and event-driven systems.

Bonus points

• Previous experience in digital health startups or companies building EHR/EMR solutions.
• Knowledge of medical terminology or curiosity about speech-to-text systems.
• Full-stack experience with backend services (Python, FastAPI) and frontend frameworks (React.js) is a plus.
• Passion for improving healthcare and clinician experience. 

Senior Data Scientist (Remote – India) – Predictive Modeling & Machine Learning

Location: Remote (India)

Job Type: Full-time

Experience: 5+ Years

Job Summary:

We are looking for a highly skilled Senior Data Scientist to join our India-based team in a remote capacity. This

role focuses on building and deploying advanced predictive models to influence key business decisions. The

ideal candidate should have strong experience in machine learning, data engineering, and working in cloud

environments, particularly with AWS.

You'll be collaborating closely with cross-functional teams to design, develop, and deploy cutting-edge ML

models using tools like SageMaker, Bedrock, PyTorch, TensorFlow, Jupyter Notebooks, and AWS Glue. This is

a fantastic opportunity to work on impactful AI/ML solutions within a dynamic and innovative team.

Key Responsibilities:

Predictive Modeling & Machine Learning

• Develop and deploy machine learning models for forecasting, optimization, and predictive analytics.

• Use tools such as AWS SageMaker, Bedrock, LLMs, TensorFlow, and PyTorch for model training and

deployment.

• Perform model validation, tuning, and performance monitoring.

• Deliver actionable insights from complex datasets to support strategic decision-making.

Data Engineering & Cloud Computing

• Design scalable and secure ETL pipelines using AWS Glue.

• Manage and optimize data infrastructure in the AWS environment.

• Ensure high data integrity and availability across the pipeline.

• Integrate AWS services to support the end-to-end machine learning lifecycle.

Python Programming

• Write efficient, reusable Python code for data processing and model development.

• Work with libraries like pandas, scikit-learn, TensorFlow, and PyTorch.

• Maintain documentation and ensure best coding practices.

Collaboration & Communication

• Work with engineering, analytics, and business teams to understand and solve business challenges.

• Present complex models and insights to both technical and non-technical stakeholders.

• Participate in sprint planning, stand-ups, and reviews in an Agile setup.

Preferred Experience (Nice to Have):

• Experience with applications in the utility industry (e.g., demand forecasting, asset optimization).

• Exposure to Generative AI technologies.

• Familiarity with geospatial data and GIS tools for predictive analytics.

Qualifications:

• Master’s or Ph.D. in Computer Science, Statistics, Mathematics, or a related field.

• 5+ years of relevant experience in data science, predictive modeling, and machine learning.

• Experience working in cloud-based data science environments (AWS preferred).

Key Responsibilities:

• Keyword research & competitor analysis
• Optimise titles, descriptions, and metadata
• Create keyword-rich content for app listings
• Work on PPC campaigns (Apple Search Ads, Google App Campaigns)
• Track metrics: downloads, conversion rates, retention
• Understand ranking algorithms & store compliance policies
• Stay updated with app store guidelines
• Collaborate with devs, designers & marketers

Requirements:

1. ASO tools (App Tweak, Sensor Tower, Mobile Action)
2. SEO knowledge for app stores
3. App analytics (Firebase, App Annie)
4. Strong content writing & communication
5. Data analysis with actionable insights
6. Ad campaign optimisation

JD:

The Senior Software Engineer works closely with our development team, product manager, dev-ops and business analysts to build our SaaS platform to support efficient, end-to-end business processes across the industry using modern flexible technologies such as GraphQL, Kubernetes and React.

Technical Skills : C#, Angular, Azure with preferably .Net

Responsibilities

· Develops and maintains back-end, front-end applications and cloud services using C#, . Angular, Azure

· Accountable for delivering high quality results

· Mentors less experienced members of the team

· Thrives in a test-driven development organization with high quality standards

· Contributes to architecture discussions as needed

· Collaborates with Business Analyst to understand user stories and requirements to meet functional needs

· Supports product team’s efforts to produce product roadmap by providing estimates for enhancements

· Supports user acceptance testing and user story approval processes on development items

· Participates in sessions to resolve product issues

· Escalates high priority issues to appropriate internal stakeholders as necessary and appropriate

· Maintains a professional, friendly, open, approachable, positive attitude

Location : Bangalore

Ideal Work Experience and Skills

· At least 7 - 15 years’ experience working in a software development environment

· Prefer Bachelor’s degree in software development or related field

· Development experience with Angular and .NET is beneficial but not required

· Highly self-motivated and able to work effectively with virtual teams of diverse backgrounds

· Strong desire to learn and grow professionally

· A track record of following through on commitments; Excellent planning, organizational, and time management skills

Responsibilities

·        You are responsible for various dimensions of testing (functional/non-functional), ensuring quality experiences for our customers.

·        With your extensive technical expertise and judgment, you are an integrated part of the software development team and define, document, analyze, perform and automate tests for products.

·        You will identify functional /non-functional issues and come up with creative resolutions from test automation.

·        You are responsible for adhering to best QA Automation practices and improving the quality of the products continuously.

·        You are responsible for creating reliability that enables and validates high quality releases at a fast pace.

·        You are responsible for creating and executing automation scripts on multiple platforms on Desktop, Mobile-Web and devices (iOS and Android app).

·        You are responsible for mentoring and guiding peer teammates for various projects.

·        Collaborating with QA Analysts and Software Developers to develop solutions.

·        Experience with Agile Scrum process.

·        You should have strong knowledge of different frameworks and knowledge of developing a test framework from scratch.

Desired Skills:

·        You should have a strong technical background, be detailed driven and have excellent problem-solving abilities.

·        Strong coding skills and OOD/OOP knowledge.

·        You should have around 5 -8 years of experience in test automation of Web/Mobile either.

·        You should have exposure to distributed systems or web applications/mobile applications.

·        Strong understanding of various testing cycles and release activities.

·        You must be aware of frameworks like Page Object Model, funtional object model.. etc.

·        Good to have working knowledge on performance testing and API testing tools like jmeter, Postman and rest-assured.

·        Experience participating of setup of test automation as part of CI/CD pipelines from the scratch.

·        Proficiency in programming languages in Java.

·        Have experience in industry best practices in development processes.

·        You should have strong experience in Selenium, appium, rest-assured.

Qualifications

·        Bachelor's degree in CS/IT/EC/ or any Related field.

·        Previous experience as a test automation engineer (at least 3 years as SDET)

·        Excellent mathematical and problem-solving skills.

·        Highly accurate and detail-oriented.

Microsoft Windows Desktop WPF XAML, C#, Developer

Full Job Description

The ideal candidate will have 3-7 years experience and be responsible for developing high-quality WPF XAML applications. They will also be responsible for designing and implementing testable and scalable XAML code.

Responsibilities

· Develop Custom XAML, Blend, Prism

· Design highly scalable, testable code with via MVVM pattern

· Support Cloud and DevOps services

Qualifications

· Bachelor's degree or equivalent experience in Computer Science or related field

· Development experience with programming languages in C#, XAML, Unit Testing

· GIT repository

· SQL database or relational database skills a plus

· Azure Cloud and DevOps, a plus

Job Type: Full-time

Must Have Experience/Attributes -
Multi-year experience in Designing & Coding Applications of a successful Online platform
Experience in Designing Distributed Applications @ Scale
Proficiency with scalability and high availability strategies for Java Services & Microservices on distributed platform
Defining solution based on the set of Non Functional Requirements - security, reliability, performance, maintainability, scalability, and usability
Strong Debugging and Troubleshooting expertise
Strong desire and ability to look for and adopt best practices/community driven open source framework and technologies into design deliverables
Should be obsessed with code quality, performance optimization and tools usage to improve productivity/quality
Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
Experience of driving activities to influence code quality and process rigor
Enthusiastically follow technology trends, software engineering best practice and technologies while enjoying the challenge of solving complex problems
Experience of working on E-commerce platform
Experience in Dockers and container orchestration on Kubernetes
Working Experience in Integration Technologies / Middleware like Kafka, Rabbit MQ , ESB
Knowledge on Cloud Ecosystem - Added Advantage