Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Leading the Customer Success function by training, engaging and developing your team
- Managing the daily activities of Team Leads and below.
- Working on new strategies to improve the overall customer experience, and minimise churn.
- Coordinating with the marketing department to strategize ways to increase post-sales interactions with clients.
- Interacting with the Sales team to work on inter-departmental challenges
What you need to have:
- Any UG / PG
- A customer-focused mindset, putting the customer experience first in every action you take
- Exceptional account management and customer service skills backed up with excellent written and verbal communication skills
- Has been in the leadership role of the similar profile from past 2-3 years
- Experience working in a B2B SaaS organisation
- Technically proficient
- Excellent listening skills
- Ability to effectively communicate at all levels of the organization.
- Excellent problem-solving skills
- Extremely process-oriented
- Experience leading, coachng, and empowering your team to do their best work
Shubham Vishwakarma
Full Stack Developer - Averlon
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React.js
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AngularJS (1.x)Sound technical exposure in React, Node, API, Java, JPA, Hibernate, Kafka, REST API,
Postgre DB.
• Strong experience in systems design principles.
• Must have strong exposure in PSQL queries and stored procedures.
• Experience in Lending/Fintech domains will be preferable.
• Design, implement and maintain Java-based applications that can be high-volume and
low-latency.
• Familiarity with browser testing and debugging.
• Analyze user requirements to define business objectives.
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• Conducting software analysis, programming, testing, and debugging.
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expectations and processes.
1. Actively seeking out new sales opportunities through cold calling, networking and social media.
2. Calling 65-70 leads everyday
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month)
7. “Go the extra mile” to drive sales
Greeting from om soft solution
We are hiring candidates who have following skills
Make outgoing calls to client and explain company products and services
Can generate meeting on call
Can acheive on tarket
Dedicated to work
Vue.jsAngularJS (1.x)
Angular (2+)React.js
JavascriptDescription:
We are looking for a highly motivated Full Stack Backend Software Intern to join our team. The ideal candidate should have a strong interest in AI, LLM (Large Language Models), and related technologies, along with the ability to work independently and complete tasks with minimal supervision.
Responsibilities:
- Research and gather requirements for backend software projects.
- Develop, test, and maintain backend components of web applications.
- Collaborate with front-end developers to integrate user-facing elements with server-side logic.
- Optimize applications for maximum speed and scalability.
- Implement security and data protection measures.
- Stay up-to-date with emerging technologies and industry trends.
- Complete tasks with minimal hand-holding and supervision.
- Assist with frontend tasks using JavaScript and React if required.
Requirements:
- Proficiency in backend development languages such as Python or Node.js
- Familiarity with frontend technologies like HTML, CSS, JavaScript, and React.
- Experience with relational and non-relational databases.
- Understanding of RESTful APIs and microservices architecture.
- Knowledge of AI, LLM, and related technologies is a plus.
- Ability to work independently and complete tasks with minimal supervision.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork skills.
- Currently pursuing or recently completed a degree in Computer Science or related field.
Benefits:
- Opportunity to work on cutting-edge technologies in AI and LLM.
- Hands-on experience in developing backend systems for web applications.
- Mentorship from experienced developers and engineers.
- Flexible working hours and a supportive work environment.
- Possibility of a full-time position based on performance.
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Python
Django
PostgreSQL
HTML/CSS
jQueryLocation Delhi NCR
Opening Immediate
Search Context
Over 1.8 billion non-salaried informal sector workers globally, and roughly 700m Indians are
not eligible for pension or other social protection benefits. Without an urgent and effective
response to pension exclusion, they face the grim prospect of extreme poverty for over 20
years once they are too old to work.
pinBox is the only global pensionTech committed exclusively to mass-scale digital micropension inclusion among self-employed women and youth. We deploy our white-labelled,
API-enabled pension administration and delivery platform, our unique deployment model and
a simple and intuitive UI/UX to make access to regulated pension, savings and insurance
products easy and simple for non-salaried informal sector workers. We're working actively
with governments, regulators, multilateral aid agencies and leading financial inclusion
stakeholders in Asia and Africa. The pinBox model is already operating in Rwanda, Kenya
and India. We will expand to Bangladesh, Uganda, Chile, Indonesia and Nigeria by 2023.
Governments and pension regulators use the our pensionTech to jumpstart digital micropension and insurance inclusion among informal sector workers. Pension funds and insurers
use our pensionTech to build a mass market for their products beyond their traditional agentled customer base. Banks, MNOs, cooperatives, MFIs, fintech firms and gig-platforms use
our plug-and-play pensionTech to instantly offer an integrated social protection solution to
their clients, members and employees without any new investments in IT or capacity
enhancement.
We’ve recently completed our first equity fundraise to enhance our engineering, business
and delivery capacity and embark on the next stage of pinBox pensionTech development
and expansion. By 2025, we aim to enable and assist 100 million excluded individuals to
start saving for their old age in a secure, affordable and well-regulated environment.
pinBox is looking for senior software engineers who are deeply passionate about using IT to
solve difficult, real-life problems at scale across multiple countries.
The Senior Software Engineer will be expected to
1. Design, code, test, deploy and maintain applications to satisfy business requirements,
2. Plan and implement technical efforts through all phases of the software development
process,
3. Collaborate cross-functionally to make continuous improvements to the pinBox
pensionTech platform,
4. Help drive engineering plans through a broad approach to engineering quality
(consistent and thoughtful patterns, improved observability, unit and integration testing,
etc.),
5. Adhere to national and global architecture standards, risk management and security
policies,
6. Monitor the performance of applications and work with developers to continuously
improve and optimize performance.
The ideal candidate processes
1. An undergraduate degree in engineering,
2. At least 6 years’ experience as a software engineer or in a similar role,
3. Experience working with distributed version control systems such as Git / Mercurial
4. Frontend: Experience with HTML, CSS, bootstrap, Javascript, Jquery is necessary.
Experience with React / Angular will be an advantage,
5. Backend: Experience with Django/Python, PostgreSQL or any other RDBMS is
mandatory. Experience with Redis will be an advantage,
6. Experience in working with AWS / Azure / Google Cloud,
7. As our applications use a number of third party micro-services, experience with REST
APIs, as also with the Indian digital finance ecosystem (UPI, e-KYC) will be both
necessary and an advantage,
8. Critical thinking and problem-solving skills, and
9. Excellent teamwork and interpersonal skills, a keen eye for detail and the ability to
function effectively and proactively under tight deadlines.
Job Description
Job Description
Payroll Lead - APAC EMEA and North America Region JD:
Experience: 4-6 yrs of Exp.
Shift : 4 pm to 1 am
Oversee the payroll operations in EMEA & APAC and North America (Exp in Countries - Germany, France, UK and Spain)
Provide direct support and governance to third party payroll vendor. Implement, direct, and maintain procedures to ensure accurate and timely processing of payroll outside the U.S., in conjuncture with HR.
Work with Legal, Finance, Accounting and HR to ensure payroll compliance in all regions. Be the point of contact for day-to-day international payroll operations. Ensure service delivery is accurate, timely and aligned with service level agreements.
Manage the ongoing relationship with the payroll vendor across the regions, coordinating with HR, Finance, Accounting, and local teams where needed. Track and report on the global payroll vendor's performance (i.e., open tickets, SLAs, etc.). Work with the vendor to effectively address employee inquiries.
Act as point of contact regarding the update of international payroll data to
Qualifications
Mandates :
•Strong history of payroll coordination across multiple international countries including APAC,EMEA and North America
•Experience of working with projects, making process improvements or new vendor implementations would be advantageous.
•Experience managing a third-party payroll vendor.
•Experience of dealing with key stakeholders (HR, IT, Finance)
•Significant progressively responsible experience in a similar role within a fast-paced environment
•Excellent analytical and problem solving with confidence to make decisions and manage escalations
•Must be highly engaging, confident communicator and detail orientated.
•Experience on ADP SPM, ADP workforce and Ceridian Dayforce
•B. Com / M.Com with 4-6 years relevant experience.
•Strong verbal and written communication skill.
•Team player and ability to work with strict timeline.
•Flexible to work in US shifts.
•Good in Microsoft Office.
•Ability to take ownership of the work.
•Ability to manage the stakeholders independently.
Additional information
Skills
payroll
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FlaskThe 10BedICU team within eGovernments Foundation works as a small distributed start-up in the NGO space. We are a technology oriented team on the journey to make critical healthcare more accessible across the country.
As a banckend dev in the team, you will be working on some of the most interesting challenges and collaborating with telented and highly skilled individuals across the industry.
Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:
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etc
Vendor management experience.
Minimum 3+ years experience in IT recruitment.
Infra hiring experience is an added advantage.
PHP
Laravel
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Full Stack Developer - Averlon