
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Leading the Customer Success function by training, engaging and developing your team
- Managing the daily activities of Team Leads and below.
- Working on new strategies to improve the overall customer experience, and minimise churn.
- Coordinating with the marketing department to strategize ways to increase post-sales interactions with clients.
- Interacting with the Sales team to work on inter-departmental challenges
What you need to have:
- Any UG / PG
- A customer-focused mindset, putting the customer experience first in every action you take
- Exceptional account management and customer service skills backed up with excellent written and verbal communication skills
- Has been in the leadership role of the similar profile from past 2-3 years
- Experience working in a B2B SaaS organisation
- Technically proficient
- Excellent listening skills
- Ability to effectively communicate at all levels of the organization.
- Excellent problem-solving skills
- Extremely process-oriented
- Experience leading, coachng, and empowering your team to do their best work

Similar jobs
- Strong Senior UI/UX Product Designer profile – IC Role in B2C Mobile Apps
- Mandatory (Experience 1): 4+ YOE as a Product Designer, UI/UX Designer, or Mobile App Designer with strong IC ownership in tech/startup environments
- Mandatory (Experience 2): Strong experience as a Fullstack Product Designer (UI + UX) for Mobile Apps (especially Android)
- Mandatory (Core Skill 1): Must be highly proficient in Figma - able to create wireframes, user flows, high-fidelity mockups, and micro-interactions from scratch
- Mandatory (Portfolio): Strong UI/UX portfolio of B2C Mobile Apps; Portfolio should reflect strong UI, Interaction, Visual Design skills (UI Heavy portfolio) (preferably launcher/utility/feed-driven apps)
- Mandatory (Company): B2C product companies
- Mandatory (Exclusion): Payment gateway companies
Preferred Companies
B2C Product Companies List: Ultrahuman, boAt, Noise, Fire-Boltt, Mamaearth, Nykaa, Purplle, SUGAR Cosmetics, mCaffeine, CRED, Paytm, PhonePe, Amazon India, Flipkart, Meesho, Tata 1mg, Practo, PharmEasy, HealthifyMe, Cult.fit, Groww, Zerodha, Upstox, Dream11, MPL (Mobile Premier League), WinZO, Ather Energy, Wakefit, SleepyCat, Urban Company, ShareChat, Moj, Dailyhunt, Koo, Chingari, Josh (VerSe Innovation), BYJU’S, Unacademy, Vedantu, Cuemath, Embibe
They have a funding of $1.1 M through a Series A round. Their latest funding was on Jan 6, 2016.
Location: Mumbai
Responsibilities:
-
Designing overall sales strategy in alignment with business goals & drive the execution with the help of an agile team
-
Always and continuously connecting with Institutions, Wealth Managers, Family offices, and others to pitch and make cryptocurrencies a part of their portfolio
-
Being proactive, on-ground, hustler who loves to be out of the office and being in meetings with clients for sales closures
-
Understanding Institutional needs, customising solutions, and generating demand and trade volumes, always keeping client interest as paramount & looking for new projects/partnerships to be listed on the exchange
-
At least 10 yrs of relevant experience in the sector
-
Has a demonstrated history of high alpha products and/or new and emerging asset class sales to institutional clients
-
Has proven experience in Investment/Wealth Management or Financial Services
-
Must have demonstrated ability to create sales/relationship opportunities with clients, prospects
and consultants
-
Must have excellent sales skills and in-depth product and broad knowledge in cryptocurrency
-
Has strong communication skills, as well as the ability to work well with a variety of people across the organization
Candidates working in Financial Services/ Fintech industry will be preferred
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.
At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.
We are looking forward to hire ABAP On HANA Professionals in the following areas :
• Minimum of 2-10 years - Hands-on experience on HANA ABAP/ABAP Objects, Dialog programming, User-exits, BADI, Smart Forms, ALV, RFCs, and other SAP development tools.
• Knowledge of best practices with ABAP programming.
• Having experience in ABAP - Reports, Interface ( BAPI, RFC, ALEIDOC), Conversions - BDCS, Enhancements - BADI,Impliciti / explicit enhancements, Forms - Adobe forms, and CDS Views.
account management experience specifically with a Market Research Agency or Online Provider Candidate Requirements: • Bachelor's degree in related field or equivalent work experience • Candidates must have 6+ years of account management experience specifically with a Market Research Agency or Online Provider coming equipped with a demonstrated network and proven track record • Excellent and effective verbal and written communication skills in English • Knowledge of project management tools and concepts • Proficiency with MS Word & Excel Key Responsibilities: These include the following. Other duties may be assigned at the discretion of management in the context of the role: • Build effective, professional working relationships with our clients by providing them guidance and recommendations when appropriate • Drafting proposals & quotations for Quantitative projects as well as Qualitative projects • Planning projects and budgets i.e. work weeks estimates, operations capacity, gross profit, Cost estimation on operations • Collaborate with other Account Managers, Client Development personnel, Operations and Marketing on various corporate initiatives • Partner with Business Development and Alliances team to onboard new clients and partners • Report on key performance metrics
About Quantela
We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.
When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns; utilities, and public venues, our team of 280+ experts offer a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.
We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customer to deliver that digitization) to drive measurable impact where our customers need it most. Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives; reduced traffic congestion to keep cities moving and created new revenue streams to tackle societal issues like homelessness.
We are headquartered in Billerica, Massachusetts in the United States with offices across Europe, and Asia.
The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.
For latest news and updates please visit us at www.quantela.com
Overview of the Role
Collaborate with cross-functional teams to define, design and build performant modern web applications and services. Build high quality web applications and services by writing clean and modular code
Must have Skills
- 10+ years of experience in leading teams and delivering product, write unit and integration tests to ensure robustness and reliability of web applications and services.
- Measure and improve performance of microservices.
- Catalyze growth within the team through code reviews and pair programming to maintain high development standards Investigate operational issues to find the root cause and propose improvements Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams.
- Expert level of experience in design and development of Web Applications, highly scalable distributed systems.
- Should have experience in development skills using latest technologies including NodeJS, Microservices, Elastic search, Timescale DB, Kafka, Redis, etc.
- Should have exposure in NoSQL and SQL development.
- Comprehensive knowledge of physical and logical data modelling, performance tuning.
- Should possess excellent communication, presentation, and interpersonal skills.
- Ability to work collaboratively and productively with globally dispersed teams
- Build high performance teams and Coach team for successful career growth
- Experience working with relational and non-relational databases, query optimization, and designing schema
Desired Background
Bachelors/Masters degree in Computer Science or Computer Applications
Core Java
Datastruture
Sqlite,Rest API,Android UI development, API Integration
Developing, releasing, and maintaining native Android Applications and oversee mobile
application development efforts
Deliver across the entire app life cycle, design, build, deploy, test, release to app stores and
support
Working directly with product and backend developers to conceptualize, build, test and
realize products
Work on bug fixing and improving application performance
Continuously discover, evaluate, and implement new technologies to maximize
development efficiency
Optimizing performance for the apps and keep up to date on the latest industry trends in
the mobile technologies
Experience: 2-6 Years
Datametica is looking for talented Java engineers who would get training & the opportunity to work on Cloud and Big Data Analytics.
Job Responsibilities:
- 2-6 years, having hands-on experience in coding, usually in a pair programming environment providing solutions to real problems in the Big Data world
- Working in highly collaborative teams and building quality code
- Working in lots of different domains and client environments also understanding the business domain deeply
- Engineers highly scalable, highly available, reliable, secure, and fault-tolerant systems with minimal guidance
- Create platforms, reusable libraries, and utilities wherever applicable
- Continuously refactor applications to ensure high-quality design
- Choose the right technology stack for the product systems/subsystems
- Write high-quality code that are modular, functional, and testable; Establish the best coding practices
- Formally mentor junior engineers on design, coding, and troubleshooting
- Plan projects using agile methodologies and ensure timely delivery
- Communicate, collaborate and work effectively in a global environment
Required Skills:
- Proficient in Core Java technology stack
- Design and implement low latency RESTful services; Define API contracts between services; Expertise in API design and development, experience in dealing with a large dataset
- Should have worked on Spring boot
- Practicing the coding standards (clean code, design patterns, etc)
- Good understanding of branching, build, deployment, continuous integration methodologies
- Ability to make decisions independently
- Strong experience in collections.
Duties and Responsibilities:
Building interactive consumer data from multiple systems and REST fully abstracting to the UI through an Angularjs developer backend
Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
Address and improve any technical issues
Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems
Requirements and Qualifications:
Previous working experience as an Angularjs developer for 2 years
Bachelor's degree in Computer Science or similar relevant field
In-depth knowledge of Angularjs developer, ExpressJS or Restify
Experience implementing applications using Angular 1 or React
Experience creating front end applications using HTML5, Angular, LESS/SASS
Hands-on experience with JavaScript Development on both client and server-side
Experience with modern frameworks and design patterns, minimum one-year experience with MEAN Fullstack paradigm
Knowledge of the following will be considered as an advantage:
Consumer Web Development Experience for High-Traffic, Public Facing web applications
Experience with cloud technologies is also a plus
Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
Continuous integration (Jenkins/Hudson) and version control (SVN, Git)











