Manager - Customer Success

Resolving customer complaints brought to your attention.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support, Establishing a positive rapport with all clients and customers via phone.

Looking for candidates only with tier 1 colleges OR have a minimum 1yr of experience in a product-based company.

The primary role is a Frontend software engineer, designing and building user-friendly and intuitive applications
You will be involved and drive product & design discussions.

Desired Skills
● Minimum 1+ years of coding experience.
● Proficiency using modern web development technologies and techniques, including HTML5, CSS, JavaScript, etc.
● Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
● Programming experience with at least one modern framework such as ReactJS or VueJs.
● A strong product design sense.
● Understand end user requirements, formulate use cases and come up with effective solutions.
● Good understanding of REST APIs and the web in general.
● Ability to build a feature from scratch & drive it to completion.
● Excellence in technical communication with peers and non-technical cohorts.
● Ability to learn and work independently and make decisions with minimal supervision

Job Description

Position Summary:

We are looking for a Mobile application developer responsible for the development and maintenance of applications aimed towards iOS, including mobile phones and tablets. Your primary focus will be the development of such applications and their integration with other services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. You will be responsible for the product development with quality and by following the engineering practices. The candidate should be a team player who should be able to code, do the peer code review, defect fixes wherever needed on the existing product.

Responsibilities:

 Design and build applications for iOS

 Ensure the performance, quality, and responsiveness of applications

 Collaborate with a team to define, design, and ship new features

 Innovative thinking for problems solutions. Solid implementation

 Identify and correct bottlenecks and fix bugs

 Achieving Code, module delivery dates within time

 Help maintain code quality, organization, automatization, and documentation

 Uses Agile Scrum Methodology for software development

 Develops unit tests for all new code

 Has all code changes peer reviewed and must peer review code when required

 Provides input for documentation of new or existing programs

 Well versed with usage of debugging tools to analyze and solve complex problems independently

 Diagnose and resolve complex level issues of application

 Participate in interactions with all levels of personnel with different teams Skills:

 Proficient in all versions of Swift, with a good knowledge of its ecosystems

 Solid understanding of object-oriented programming

 Experience in App Store distribution process and Enterprise distribution of Apple

 Good knowledge of performance limits and characteristics

 Knowledge of memory management and multi-threading, background thread handling and iOS file systems

 Knowledge of private framework in swift and objective C languages

 Experience with embedded databases and other system datastores

 Experience of automated testing platforms and unit tests for Mobile applications

 Familiarity with RESTful APIs to connect to back-end services

 Good sense of UI design and a user-oriented focus  Knack for benchmarking and optimization  Proficient understanding of code versioning tools e.g. Git

 Hands on experience in using Jenkins

 Familiarity with continuous integration

 Good Knowledge in design patterns

 Excellent interpersonal and written communication skills in English

 Good time management skills

 Certification of iOS development, swift language will be value added  Experience with Cocoa APIs on iOS and Apple frameworks AR, ML and swift UI is good to have

 2-4 years of work experience in Mobile application development.

Pay/compensation: Benefits: Health Insurance (including for Parents); Personal Accident Cover.

Job Description:

We are seeking an experienced and highly motivated Business Development Associate/Executive to join our dynamic team. As a Business Development Associate, you will play a critical role in expanding our business by generating leads and managing relationships with foreign and Indian clients. We are looking for an individual with a proven track record in lead generation and a strong ability to handle international clients.

Responsibilities:

Conduct market research to identify potential leads and target industries.

Utilize various channels such as online platforms, social media, industry events, and networking to generate leads.

Develop and implement effective strategies to attract and engage potential clients.

Understand client needs and requirements, and propose suitable solutions and services.

Conduct regular client meetings, both in person and virtually, to discuss ongoing projects, address concerns, and identify new opportunities.

Freshers also can apply

Location - Kolkata ( salt lake)

Salary - 12k for freshers, for experience salary up to 18k.

About the job:

It’s not just a job but an opportunity to grow.

We are looking for frontend engineers to join our team where their responsibility will be to build, evolve and maintain user interfaces in a highly technical and rewarding environment.

We're Looking For Someone Who:

• Has a thorough understanding of modern JavaScript.
• Has strong experience and knowledge of React.js
• Has good experience with HTML/CSS
• Has working experience with Typescript
• Is independent, curious and smart.
• Loves building beautiful, reusable interfaces and learning new skills, languages, and frameworks
• Likes being part of a healthy team with fun people working on worthy challenges

To us, it doesn’t matter if you’re not highly proficient in all of the requirements. If you’re good at React with experience in JS, an unwavering learning attitude, a problem-solving mind, and an eye towards a higher career trajectory then we’ll be delighted to have you.

We will ensure that you have all the necessary tools and knowledge to work with the clients. And for this, we will provide the necessary tools to succeed with us and move forward leaps and bounds in your career.

Requirements:

1. React.js: 2+ years of experience
2. React Hooks: 2+ years of experience
3. Javascript: 2+ years of experience (ES6+ recommended)
4. HTML/CSS: 1+ years of experience(Knows ins/outs of CSS with responsive approach)
5. GIT
6. Redux

Nice to have:

1. Node.js
2. Material UI
3. Mongo/SQL