Manager - Customer Success

Job Title: Senior Business Development Executive / Business Development Manager (B2B Sales)

Location: Coimbatore (On-site)

Experience: 5–7 Years

Industry Focus: E-commerce / Digital Marketing / Software Development

Employment Type: Full-time

Gender priority: Female

Job Summary:

We are seeking a highly driven and experienced Business Development professional with a strong background in B2B sales within e-commerce, digital marketing, or software development domains. This role is ideal for someone who thrives on building strategic partnerships, closing high-value deals, and driving business growth.

Key Responsibilities:

• Drive new business development by identifying, qualifying, and converting high-potential B2B leads.
• Build and manage a strong pipeline of opportunities across the e-commerce, digital marketing, or software development verticals.
• Develop and execute sales strategies to meet revenue goals and expand market presence.
• Conduct client meetings, deliver compelling presentations, and negotiate contracts.
• Collaborate with internal teams (technical, marketing, delivery) to tailor solutions based on client requirements.
• Manage long-term relationships with clients, ensuring customer satisfaction and repeat business.
• Monitor industry trends, competitor activities, and client needs to identify new opportunities.
• Report on sales metrics, forecasts, and performance to senior management.

Required Skills & Qualifications:

• Minimum of 5–7 years of proven experience in B2B sales in e-commerce, digital marketing, or software services domains.
• Strong understanding of digital platforms, software products, and online marketing solutions.
• Exceptional communication, negotiation, and presentation skills.
• Demonstrated success in closing large B2B deals and achieving/exceeding revenue targets.
• Proficiency in CRM tools (e.g., Zoho, HubSpot, Salesforce) and MS Office Suite.
• Self-motivated, target-driven, and able to work with minimal supervision.

Educational Qualifications:

• Bachelor's degree in Business Administration, Marketing, IT, or a related field (MBA preferred but not mandatory).

Preferred Attributes:

• Strong network and knowledge of the Coimbatore business ecosystem.
• Experience in selling to CXO-level stakeholders or enterprise clients.
• Ability to manage a team or mentor junior business development executives (if in a managerial capacity).
• Ed-sales experience

Perks & Benefits:

• Competitive salary + attractive performance-based incentives
• Opportunity to lead strategic initiatives
• Career growth into leadership roles
• Exposure to a wide variety of industries and clients
• Supportive, growth-oriented company culture

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview: 

We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform. 

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.  

Roles & Responsibilities: 

• Ensuring a smooth customer on-boarding
• Championing product adoption
• Maintaining high NPS
• Ensuring renewals of the accounts assigned to you
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience
• Building a rapport with the customers
• You will be up-selling and cross-selling complementary Astra products
• You will be ensuring timely delivery by communicating across teams
• Diligently maintain customer success platform

Requirements for this role:

• 1-3 years of experience in customer success
• Excellent written and verbal communication skills
• Technical knowledge required to work in a cyber security organization’s customer-facing role
• Ability to build rapport with the stakeholders
• Willingness to work in a remote setup

Benefits of joining the Astra Squad:

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.

We're Hiring: UI/UX Designer 🚨

Are you passionate about creating intuitive and stunning digital experiences?

💼 Location: Kolkata (On-site)

🕒 Exp - 4-6 years

📩 Interested? You can DM us (HR Tama Saha - Weavers Web)

We’re on the lookout for a UI/UX Designer with:

✅ 4-6 years of design experience in Adobe XD, Figma, and Photoshop

✅ 1+ year of client communication experience

Join our creative team and work on impactful projects that combine design thinking, client collaboration, and cutting-edge visuals.

✅ Collaborate with developers and product teams

✅ Turn ideas into beautiful user interfaces

✅ Communicate directly with clients and translate feedback into powerful design solutions

✅ Help shape experiences that people love to use

Let’s build something beautiful together! 🚀

Experience Level: 8 Yrs

Oracle EBS Techno Functional

Work from Office

Job Location Hyderabad or Chennai or can be remote for subcons

Tech round+ management + client round

Candidate should be excellent in oracle Finance techno functional role ( oracle apps) with EBS + Finance modules ( AP+AR+GL) + Insurance domain + Production application support project specifically in UAE based project experience.

• Experience in Oracle EBS (Technical) with R12 release.
• • Very good knowledge of R12 financial table structure.
• • Good Hands on Knowledge of SQL, PLSQL, Oracle reports, Oracle form. OAF/ADF, BI publisher reports, Shell scripting.
• • . Should have good Analytical and debugging skills.
• • Should have development experience in the EBS environment in Reports, Interfaces, Conversions, Extensions, Workflow (RICEW) and Forms deliverables.
• • Experience in P2P, Oracle General Ledger (GL), Account Payables (AP), Receivables (AR), Cash Management (CM), Sub-ledger Accounting (SLA), and System administrator modules.
• • Experience of end-user interaction for requirements gathering, understanding customer needs and working with multiple groups to coordinate and carry out technical activities which include new development, maintenance and production support activities.
• • Should have good knowledge of Agile Methodologies

Bachelor's degree in Computer Science, or information technology from an accredited institution; or equivalent experience

• Work with product managers to understand product requirements and make them live.
• Ownership of end to end development

• Startup mindset of getting things done and focussing on business goals
• Proven problem solving skills
• 3+ years Hands on experience in designing and developing applications using server side technology (Java, Spring Boot / Node.js, Express)
• Excellent knowledge of Relational Databases, SQL and ORM technologies
• Good knowledge of design patterns
• Proficiency in REST architecture
• Experience with test-driven development
• Experience with Git/CI/CD/Gradle/Maven
• Inclination towards writing quality and performant code

• Experience in Agile development
• Performance tuning, testing, refactoring and automation
• Experience working with AWS Cloud and Devops technologies (terraform , cloudformation, ansible)
• Experience running a production environment
•  

Digital Marketing Manager

₹3L - ₹3.6L

Responsibilities

As the digital marketing manager, you will be responsible for handling the performance and growth objectives of your clients.

You will:

• Liaise closely with clients to understand their marketing objectives
• Plan, strategize and execute clients specific goals in collaboration with an internal team of copy, writers, designers, and marketing managers
• Develop, and execute digital media campaigns on Facebook, Google, and other paid platforms
• Ideate on content and creative messaging

You are a good fit if you have experience in the following areas (not in all):

DIGITAL MARKETING

• Managing PPC campaigns, monitoring performance, analysis, and reporting.
• Digital Media Planning & Buying
• Experience in SEO strategy and content writing
• Experience with web analytics tools (Google Analytics, WebTrends, etc.).
• Managing and updating social media platforms across all digital channels.
• Knowledge of LinkedIn, Facebook ad targeting, Google Ad words
• Knowledge of website optimization, with a focus on landing page conversation and A/ B testing

ACCOUNT MANAGEMENT

• Preference to those who have previously worked in a digital marketing agency and have experience directly dealing with clients
• Project management - ability to manage 3-4 clients, streamline tasks and deliverables and ensure timeline delivery
• Collaboration: experience working with mid-sized teams and collaborators to brief, ideate, and design creative communication and develop assets to support the digital campaigns.