Manager - Customer Success

Business Development executive 

2+ years 

Job Description: Business Development Executive

Job Overview

We are seeking a dynamic and results-driven business development executive with a strong background in IT sales to join our team. The ideal candidate will have a proven track record of converting both inbound and outbound leads into positive outcomes, driving revenue growth, and building strong client relationships. With a minimum of 2 years of experience in IT sales, the candidate will play a key role in identifying new business opportunities and closing deals to achieve company objectives.

Key Responsibilities

Lead Generation & Conversion: Actively pursue inbound and outbound leads, qualify prospects, and convert them into positive leads through effective sales strategies.

Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and offering tailored IT solutions.

Sales Targets: Achieve and exceed monthly and quarterly sales targets by closing deals and expanding the client base.

Market Research: Identify new market opportunities, analyze industry trends, and stay updated on competitors to strategize effectively.

Proposal & Negotiation: Prepare and present proposals, negotiate contracts, and ensure mutually beneficial agreements.

Collaboration: Work closely with the marketing and technical teams to align sales strategies with product offerings and campaign goals.

CRM Management: Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system.

Follow-ups: Conduct timely follow-ups with prospects and clients to ensure satisfaction and repeat business.

Required Skills & Qualifications

Experience: Minimum of 2 years of experience in IT sales, with a proven ability to convert inbound

Role Overview:

We are hiring dynamic, target-oriented, and self-motivated Business Development Executives who can drive international business growth and build long-term client relationships.

Key Responsibilities:

• Identify, research, and generate quality leads across international markets
• Reach out to potential clients via calls, emails, LinkedIn, and networking
• Understand client requirements and present customized IT service solutions
• Build and nurture strong customer relationships for repeat business
• Collaborate with the sales and technical team for proposal building
• Lead negotiations and close high-value deals successfully
• Track market trends, competitor analysis, and sales forecasts
• Maintain accurate sales records in CRM tools
• Extra Edge: Participate in international client calls and explore global opportunities

Required Qualifications & Skills:

• 1 to 1.5 years of proven experience in International IT Sales / Business Development
• Strong communication, presentation, and client handling skills
• Ability to achieve and exceed sales targets
• Proficiency in MS Office, CRM tools, and online research
• Strong negotiation and convincing abilities
• Self-driven with a growth mindset and result-oriented approach
• Extra Advantage: Prior experience with US, UK, or Middle East clients

Why Join Us?

• Exposure to international clients and global sales experience
• A young, energetic, and collaborative work environment at Ahmedabad

Experience : 4 - 8 Years

Primary Skills

• BE/BTech/MTech with 1 year of experience in .NET Framework like C#.Net and ASP.Net
• Atleast 1 year of experience on Web Application development with ADO.Net, HTML, CSS, JavaScript/Jquery
• Good experience in Writing Complex SQL Queries using any of the RDBMS Database like Oracle, SQL Server etc
• Experience in Creating and Testing Stored Procedures and Functions

Secondary Skills

• Ability to analyse the existing code in the application and identify the Program Logic
• Experience in implementing AJAX through Javascript/Jquery
• Experience in Creating Reports and Documents using Crystall Reports
• Experience in creating Front End Validations using JavaScript/Jquery
• Experience in doing Manual or Automated Test will be a plus

Desired Skills

• Good communication Skills
• Good conceptualization skills
• Good visualization ability
• Good analytical capability
• Quality focused
• Good problem solving ability

Location : Bangalore

Roles and Responsibility:

• Experience with Ruby on Rails, along with other common libraries such as sidekiq, Webpacker, apartment, and ros-apartment.
• Good understanding of the syntax of Ruby
• Good experience with payment gateway integrations
• Basic knowledge of the AWS server
• Understand code versioning tools Git, and Bitbucket
• Basic understanding of front-end technologies, such as JavaScript, HTML4 & HTML5, CSS3, AJAX, jQuery
• Maintain efficient, reusable, and reliable Ruby code.
• Maintenance of the web backend of POS (Point of Sale) business applications
• Collaborate with multi-functional teams to define, design, and ship new features in a dynamic work environment.

• NLP 

• ML programming
• Spark
• Model Deployment
• Experience processing unstructured data and building NLP models
• Experience with big data tools pyspark
• Pipeline orchestration using Airflow and model deployment experience is preferred

The role will be part of our customer success team. You will work extensively on large datasets to identify and help remediate data risks for customers from diverse domains, and support them as a trusted security advisor. 

Responsibility 

• Analyse customer data on Concentric Platform, extract relevant insights to identify data risks, develop risk remediation strategies 
• Prepare and present data risk reports to customers. Handhold them for implementation of the risk remediation strategies 
• Develop, curate and maintain training datasets for AI models 
• Label large datasets for supervised learning of AI models 
• Serve as customer’s trusted data security advisor, providing subject matter expertise, strategic guidance to drive adoption of concentric platform aligned with customer objectives

• Strong experience on with data analytics. Proven ability to extract relevant insights from big volumes of data to solve specific problems. Eye for detecting trends, anomalies in data. 
• Experience in developing training datasets for AI models and data labelling for supervised learning of AI models. 
• Excellent attention to detail 
• Customer advisory experience preferably in data security domain 
• Experience on with Excel as data analysis and reporting tool is required. Knowledge of other tools like Python, Kibana, Jira, ppt will be a plus. 
• Broad knowledge of operationalizing data security, regulations and standards will be an advantage 
• Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills
• Use creative problem-solving skills to help customers reach their business goals and maximize the value they are getting from Concentric platform
• Graduate/Post Graduate in Engineering discipline from premium institute 

Our client is looking for a Senior/Lead Full Stack .Net Developer for their headquarter office which is located in San Francisco, California. Looking for top-notch developers who are passionate and well-versed with modern technologies like .Net Core, MVC, SQL, and JS frameworks.

This position gives you an opportunity to lead exciting projects, work directly with teams in the US and with super smart people that you can learn from, and contribute to their knowledge.

Requirement:

• 7-15 years of experience in software development.
• Hands-on design and coding are required.
• Expertise in React.JS.
• Good knowledge of database concepts and Microsoft SQL Server.
• Highly proficient in modern JavaScript, HTML, CSS, ReactJs, and in one or more libraries for state management (e.g. Redux)
• Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
• Research and evaluate new software, frameworks, and techniques to provide recommendations to the division.
• Design and develop robust and scalable software components.
• Strong analytical and troubleshooting skills.
• Bachelor's degree in Computer Science or a technical field.

Perks & Benefits:

• Friendly, talented, collaborative, and entrepreneurial team
• Competitive and comprehensive benefits and perks
• Generous holiday and PTO policies
• Training and development opportunities and allowance
• Fun and inclusive digital, and (in the future) in-person events
• Employee groups - DEI committee, fun committee, wellness group, and more
• Flexible remote work

About company

The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.

A team of over 100 employees is powered by their diverse perspectives and company core values:

• They are humble. They believe the best result is achieved by leveraging others perspectives
• They think like owners. They make decisions that optimize for the greater good of the organization
• They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations.

The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.