Manager - Customer Success

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable. 

Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.  

We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life. 

Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk. 

Our Guiding Principles 

These principles define how we work at Incubyte. They are non-negotiable. 

Relentless Pursuit of Quality with Pragmatism 

  We build high-quality systems without losing sight of delivery. 

Extreme Ownership 

  We take responsibility end-to-end for decisions, execution, and outcomes. 

Proactive Collaboration 

  We collaborate closely, challenge each other, and solve problems together. 

Active Pursuit of Mastery 

  We continuously improve our craft and raise our bar. 

Invite, Give, and Act on Feedback 

We seek, give, and act on feedback to get better every day. 

Ensuring Client Success 

We act as trusted partners and focus on real outcomes, not just output. 

Job Description

This is a remote position.

Experience Level

We're looking for a motivated Talent Acquisition Intern who is eager to learn the end-to-end hiring process. Curios, good communication skills, and a willingness to get hands-on with sourcing, screening, and hiring.

Role Overview

As a Talent Acquisition Intern, you'll get exposure to the full hiring lifecycle — from sourcing candidates to supporting interviews and closing roles — while working closely with hiring managers to understand staffing needs across departments.

You'll also build an understanding of what different roles at Incubyte actually require, help keep the interview process smooth for candidates, and learn how to evaluate candidates for both technical skill and culture/values fit.

Key Responsibilities

• Talent Sourcing: Assist in developing sourcing strategies and hiring plans to fill open roles within given timelines.
• Employer Branding: Support employment branding initiatives to strengthen our presence with prospective candidates.
• Recruitment & Selection: Help plan and conduct interviews and screening calls, and contribute ideas to improve the interview process.
• Candidate Experience: Help ensure every candidate has a positive, well-organized experience throughout the hiring journey.
• Panel Support: Assist in preparing interview panels to evaluate candidates on both technical ability and culture/values alignment.
• Retention & Development: Support initiatives around employee retention and development.
• Events & Outreach: Help organize and/or attend career fairs, assessment centers, and campus placement drives.
• Reporting: Assist in tracking hiring metrics and building reports to identify areas for improvement.

Requirements

What We're Looking For

• Interest in Recruiting: Genuine interest in full-cycle recruiting, sourcing, and employment branding.
• Willingness to Learn: Openness to understanding different selection methods and techniques.
• Digital Comfort: Comfortable using social media and job boards, or willing to quickly learn.
• Role Curiosity: Willingness to understand the duties and competencies of different roles across the org.
• AI Fluency: Should know how to leverage AI tools like claude, chatgpt etc to support sourcing, screening, and recruiting tasks.
• Communication: Good communication skills, both written and verbal.
• Organization: Well-organized and able to manage multiple tasks at once.
• Proactive Mindset: A proactive, go-getter attitude with an interest in strategic thinking.

Benefits

Life at Incubyte ​

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered. 

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion. 

​

Perks

• Dedicated learning & development budget. 
• Sponsorship for conference talks. 
• Comprehensive medical & term insurance. 
• Employee-friendly leave policies. 
• Home Office fund 
• Medical Insurance 

• Strong development experience in Python in the environment of Unix/Linux/Ubuntu
• Strong practical knowledge of Python and its libraries.
• Current working experience with cloud deployment of AWS/Azure/GCP, Microservice architecture, and Docker in Python.
• Good knowledge of CI/CD and DevOps practices
• Good Experience of Python with Django/ Scrapy/ Flask frameworks.
• Good Experience in Jupyter/ Docker/ Elastic Search, etc.

• Solid understanding of software development principles and best practices.
• Strong analytical thinking and problem-solving skills.
• Proven ability to drive large-scale projects with a deep understanding of Agile SDLC, high collaboration, and leadership.

• Expected to have migration experience from one version to the other, as this project is about migration to the latest version.
• Preferred if had an OpenEdx platform experience or any LMS platform. 

INDIA MART [ Auto - buyleads ] / GOOGLE MY BUSINEES [ Auto inquiry ] / SOCIAL MEDIA [ Auto inquiry ] / EXCISTING REF [ Auto inquiry ]                    [ LEADS->CALLS -> QUOTATIONS -> FILING -> FOLLOW UP -> ORDERS -> PAYMENT -> AFTER SALES -> REVIEWS ]  All the follow ups related to sales should be in updated in drive Immediate basis.

Job Description

About:

Market network for digital creators. The platform provides a marketplace for YouTubers, twitch streamers, Instagrammers. It provides tools to creators to build their brand, business, and unlock new revenue streams while growing existing revenue streams.

Creators today find themselves at the mercy of social media platforms to get their content out in front of their fans. Its is a seed funded startup building a platform to encourage more creators to take full control of their growth, become self-sufficient, and not get exploited.Softwares have streamlined other industries to great benefit in the last 25 years. We think it’s inevitable that it will also happen in our ecosystem. In the last decade, we saw Shopify do that for e-commerce entrepreneurs and AngelList empower tech entrepreneurs. We want to do the same for media entrepreneurs. How do we plan on doing this? By helping creators globally to engage deeply with their fans and communities; monetize much earlier into their journeys of being successful independent businesses and empower them to effectively manage their business. The founding team of CreatorStack is a diverse mixture of seasoned technology entrepreneurs, musicians, content creators, and artists. We love solving problems. And we love solving them as a team. If you believe that chasing your creativity should be financially rewarding, then come join us.

Roles & Responsibilities:

• Work on a disruptive product that’s still in its early stages
• Be responsible for the development and maintenance of the CreatorStack mobile app aimed at iOS and Android
• Translate designs and wireframes into high-quality code
• Ensure the best possible performance, quality, and responsiveness of the CreatorStack app
• Mentor other engineers, define our technical culture and help to build a fast-growing team.

Must Have:

• Have experience in product development, architecture, and design for a 2 to 5 years
• Are proficient in Flutter language
• Have the ability to learn and look for ways to improve yourself and the processes around you
• Have strong knowledge of iOS and Android frameworks and the ability to deal with different screen sizes
• Are proficient with RESTful api's to connect mobile applications to back-end services
• Experience with storage, threading, and performance tuning
• The ability to mentor and support other team members by doing code reviews and applying your experience in process and technical leadership
• Experience working with agile team environments and if you are a self-starter, conscientious member of the team
• Good knowledge in pixel-perfect implementation of designs

Nice to have:

• If you have worked in a fast product-driven culture and have the ability to build an experience that solves users' problems - we like to work with team members who have a solid hold on product and design thinking
• If you have led teams in your past experiences
• If you also have experience in working with languages like React and Swift

Benefits :

• It is a market network platform for internet native digital content creators turns their passion into a profitable venture. Our products help them accelerate growth and increase direct monetization for creators around the globe

Toplyne is a global SaaS product built to help revenue teams, at businesses with a self-service motion, and a large user-base, identify which users to spend time on, when and for what outcome. Think self-service or freemium-led companies like Figma, Notion, Freshworks, and Slack. We do this by helping companies recognize signals across their - product engagement, sales, billing, and marketing data.

Founded in June 2021, Toplyne is backed by marquee investors like Sequoia,Together fund and a bunch of well known angels. You can read more about us on - https://bit.ly/ForbesToplyne" target="_blank">https://bit.ly/ForbesToplyne , https://bit.ly/YourstoryToplyne" target="_blank">https://bit.ly/YourstoryToplyne.

• Design, Develop and maintain scalable data pipelines and Data warehouse to support continuing increases in data volume and complexity.

• Develop and implement processes and systems to supervise data quality, data mining and ensuring production data is always accurate and available for key partners and business processes that depend on it.

• Perform data analysis required to solve data related issues and assist in the resolution of data issues.

• Complete ownership - You’ll build highly scalable platforms and services that support rapidly growing data needs in Toplyne. There’s no instruction book, it’s yours to write. You’ll figure it out, ship it, and iterate.

• 3-6 years of relevant work experience in a Data Engineering role.

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

• Experience building and optimising data pipelines, architectures and data sets.

• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

• Strong analytic skills related to working with unstructured datasets.

• Good understanding of Airflow, Spark, NoSql databases, Kakfa is nice to have.