
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Leading the Customer Success function by training, engaging and developing your team
- Managing the daily activities of Team Leads and below.
- Working on new strategies to improve the overall customer experience, and minimise churn.
- Coordinating with the marketing department to strategize ways to increase post-sales interactions with clients.
- Interacting with the Sales team to work on inter-departmental challenges
What you need to have:
- Any UG / PG
- A customer-focused mindset, putting the customer experience first in every action you take
- Exceptional account management and customer service skills backed up with excellent written and verbal communication skills
- Has been in the leadership role of the similar profile from past 2-3 years
- Experience working in a B2B SaaS organisation
- Technically proficient
- Excellent listening skills
- Ability to effectively communicate at all levels of the organization.
- Excellent problem-solving skills
- Extremely process-oriented
- Experience leading, coachng, and empowering your team to do their best work

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We are looking for a dynamic Officer – Talent Acquisition to join our CEN HR & Admin team. If you have hands-on experience in end-to-end recruitment, HR documentation, and employee lifecycle management, this could be the right opportunity for you!
🔑 Principal Thrust Areas
- Talent Acquisition for MT to M10 grades and support hiring for M09 & above
- Documentation and follow-up of the Performance Management System
- Maintenance and regular updation of associates’ personal files
📌 Key Responsibilities
🔹 Recruitment
- Share approved Job Descriptions with consultants and invite resumes
- Screen resumes and conduct initial HR telephonic interviews
- Coordinate and schedule interviews; manage post-interview documentation
- Liaise with prospective candidates
- Manage contracts and billing of hiring partners
🔹 Onboarding
- Ensure completion of pre-joining formalities (medical tests, reference checks, offer letters, resignation follow-ups, etc.)
- Handle post-joining formalities (document verification, appointment letters, induction)
- Track mentor–mentee meetings and maintain related reports
🔹 Data Management
- Maintain and update associates’ personal files (hard & soft copies)
- Maintain HR documentation as per ISO norms
- Coordinate exit interviews with exiting associates
🔹 Exit Management
- Coordinate and conduct exit interviews with consultants at the job location
✅ What We’re Looking For
- 4+ years of relevant experience in Talent Acquisition & HR Operations
- Strong coordination, documentation, and communication skills
- Experience in manufacturing/industrial setup preferred
Candidate MUST HAVE product-based company experience and a minimum of 3years of experience in DevOps.
What you will do (or learn) :
1. Build our application stack on AWS. Infrastructure as code (read Terraform)
2. Build state-of-the-art CI/CD pipelines.
3. Manage data warehouses and data pipelines.
4. Work on infrastructure and data security.
5. State-of-the-art log management system and tooling around them.
6. Monitoring and alerting system.
What do we expect from you?
1. 3 to 10 years of experience with DevOps or SRE principles.
2. Good fundamentals of database management and other distributed systems management.
3. Experience in infrastructure as code or other configuration management systems.
4. Experience in scripting languages (like bash, python, go lang etc.)
5. Good understanding of Linux systems
6. Strong debugging and troubleshooting skills
7. Experience in tooling around monitoring, CI/CD, log management systems.
At Revv, we are redefining the self-drive experience by offering our customers convenient, flexible, and innovative ways to rent cars. Our mission is to deliver seamless mobility solutions through cutting-edge technology and exceptional customer experiences.
We are looking for a Senior Product Manager to lead the development and execution of our product vision. In this role, you will collaborate with cross-functional teams, analyze market trends, and leverage data-driven insights to build impactful products that enhance the self-drive experience. If you are passionate about solving customer problems, driving product innovation, and scaling products that make a difference, we’d love to hear from you!
As a Senior Product Manager, you will own and drive the product lifecycle from ideation to launch and beyond. You will work closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative products that meet customer needs and align with our business goals. This role requires strategic thinking, customer empathy, and a proven ability to execute in a fast-paced environment.
Responsibilities:
- Product Strategy and Roadmap: Define and prioritize the product roadmap in alignment with company objectives and market needs.
- Market Research and Customer Insights: Conduct thorough market research and analyze customer feedback to identify opportunities and gaps.
- Cross-functional Collaboration: Work closely with engineering, design, and business teams to define product requirements and ensure timely delivery.
- Product Development: Lead the product lifecycle from concept to launch, ensuring high-quality deliverables.
- Performance Metrics: Define, monitor, and analyze key performance indicators (KPIs) to measure product success and inform future enhancements.
- Stakeholder Communication: Communicate the product vision, progress, and performance to internal and external stakeholders effectively.
- User-Centric Focus: Advocate for the customer at every stage of the product development process to ensure the best possible user experience.
Requirements:
- Experience: 4-6 years of experience in product management, preferably in [ConsumerTech, Ecommerce or Mobility ].
- Education: Bachelor's degree in [relevant field, e. g., Business, Computer Science, or Engineering]; MBA is a plus.
- Strategic Thinking: Proven ability to define a vision and execute a product strategy to achieve business outcomes.
- Technical Acumen: Solid understanding of technology and the ability to work closely with engineering teams.
- Analytical Skills: Strong data-driven decision-making skills with the ability to translate insights into actionable strategies.
- Leadership: Experience leading cross-functional teams and managing stakeholders at all levels.
- Communication: Excellent verbal and written communication skills.
- Adaptability: Thrives in a fast-paced, agile environment with the ability to manage multiple priorities effectively.
We are looking for a problem solver, hustler and team leader and is entrepreneurial in nature who can be a part of the early team at Animall and build a Bharat focused product for dairy farmers. You will be helping in creating the Marketplace product from scratch.
Roles and Responsibilities:
The role will involve setting up and scaling the inside sales team -
- Setting up the inside sales process - work flow, tool, questions to ask, sales pitch
- Hiring and managing the inside sales team
- Training the team on selling cattle, convincing them to visit farms and buying cattle
- Motivating, mentoring and incentivising the sales team
Experience you MUST have:
- Should have led an inside sales team
- Having an entrepreneurial experience will be a big plus
Responsibilities:
- Develop and maintain mobile applications using React Native.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Ensure the performance, quality, and responsiveness of applications.
- Identify and fix bugs and performance bottlenecks.
- Write clean, maintainable, and testable code.
- Integrate third-party APIs and libraries.
- Stay updated with the latest industry trends and technologies.
Required Skills:
- Proficiency in JavaScript and React.
- Experience with React Native and its ecosystem.
- Understanding of mobile app development (iOS and Android).
- Familiarity with RESTful APIs and integration.
- Knowledge of version control systems (e.g., Git).
- Problem-solving skills and attention to detail.
Net Developer & API Expert
Position Summary:
We are looking for .Net Developers who are also Experts in API Integrations to join our development team and participate in different established projects.
We are looking for proactive, team players who are passionate about programming in this language and focused on providing the best experience to the end user.
This is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry! These developers will face numerous technical challenges.
Essential Functions and Responsibilities:
· Work on projects in the C#, .NET CORE and entity frameworks
· Validate data with Postman, JSON, and basic SQL queries
· Unit Testing
· Write RESTful APIs (Core Web API)
· Writing clean/maintainable code
· MSSQL Server (Familiar with MongoDB, preferred but not required)
· Understand best practices and commit to follow them
· Work on new and difficult topics and contribute to libraries when needed
Knowledge, Skills, and Abilities:
· Fluent in English
· Strong knowledge of OOPs concepts
· Knowledge of the Linux Operating System
· Strong problem-solving, design, coding and debugging skills.
· Knowledge about Git and Version Control
· Preferred to have knowledge of Microservices Architecture (Not mandatory)
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.
RESPONSIBILITIES
- Be the First point of contact for support queries
- Be responsible for solving customer queries and tickets in timely manner.
- Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
- Log monitoring, event monitoring and resolving tickets in defined SLA.
- Apply updates and patches to keep the software up-to-date in line with organizational policies
- Provide support for installation and configuration.
- Monitor and identify areas of performance improvement
- Identify and write scripts for automating support tasks.
- Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
- Hands-On experience and skills in Linux operating system
- Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
- Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
- Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
- Experience in NoSQL or RDBMS technology is desirable
- Python/Node.js or relevant data processing programming experience is preferred.
- Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
- Knowledge of real-time data collection with various data sources.
- Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
- 2 -4 years of experience in technical support role.
- At least 2+ years experience working across multi-cultural and geographically distributed teams
- Experience in trouble shooting, maintaining and supporting production setup
- Engineering or equivalent degree
- Ability to interact effectively with customers for problem resolution.
- Sense of urgency and ownership to get problems solved in timely manner
- Attention to details.
- Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
LOCATION: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA
Role
The role of the Ui/Ux Designer is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined, and even magical. You’ll take on complex tasks and transform them into intuitive, accessible, and easy-to-use designs for the first-time user to the sophisticated expert. Achieving this goal requires collaboration with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes. At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them.
Responsibilities
- Translate requirements into engaging interactive experiences that create a meaningful product design.
- You will partner with the product in the creation of personas, user journey maps, information architecture models, wireframes, prototypes, visual design, and conducting user research.
- Bring UX/UI experience to raise the bar and elevate the product design. • Collaborate closely with Product Managers, Engineers, Marketing, and Design teams. • Design new patterns and standards.
- Leverage customer empathy, research, and design principles to support design decisions.
- Establish a strong design culture by championing user-centric design and design thinking.
What We're Looking For
- Proven track record of creating exceptional experiences and designs that raise the bar.
- Experience designing and thinking in design systems translating complexity to simplicity.
- Deep understanding of responsive and adaptive design.
- Ability to successfully manage all aspects of a project from start to finish, as well as multitask and prioritize projects, communicate progress, and deliver on time.
- Attention to detail and a commitment to excellence.
- Your up-to-date portfolio speaks for itself. Must have a portfolio featuring examples of work, your design process, and outcomes/results.
- Degree in Design, Human-Computer Interaction (HCI), or related field of study.
- 3+ years of relevant work experience in UX/UI, mobile design, interaction design, and visual design.
- Demonstrated experience with end-to-end (hybrid UX and UI) product design.
- Strong knowledge & relevant experience of design tools like Figma, Principle, Framer, • Sketch, InVision, Adobe Creative Suite, HTML, CSS.
- Strong written and verbal communication skills.
- Excellent self-management skills.
- Previous experience at a startup or in-house creative team, a plus
* You are a Coder, a Doer. YOU BELIEVE in actions ( *In short - You are less about Gyan and more about Samadhan* )
* YOU BELIEVE in software delivery with quality
* If you are passionate about technology, engineering best practices and using them to solve real and complex business problems.
* Badly written code or bad architecture irritates you the most.
* YOU BELIEVE in "Proof of the pudding is in the eating" so you are always tinkering and exploring new technologies
* YOU BELIEVE in building things the right way, invest in developer productivity and follow proven engineering practices to ensure that you spend the maximum amount of time working on problems that matter.
* Since work is a big part of your life, YOU BELIEVE in sharing knowledge and of course have fun in the process (company outings, team sports, lunches, etc)
You'll be expected to
1. Design highly scalable, testable code and follow Test Driven Development methodology - Able to write well organised, modularised code with test cases.
* Apart from writing code *
1. Take ownership of new products/features.
2. Contribute to the design and architecture of our backend APIs and deployment of microservices
3. Ensure adherence to engineering best practices and maintain the overall quality of our codebase.
4. Mentor and assist younger members of the team and perform code reviews.
5. Work with the product team to translate powerful ideas into everyday business value.
Qualifications
* Will prefer a Bachelor's degree or equivalent experience in Computer Science or related field
* Development experience with Java is a must; If you know Python and Go Programming Language that's great
* Experience in SQL and NoSQL databases with an insight into various data modelling use cases
* Sound with data structures and algorithms and have a good understanding of design patterns, software architectures
* Unquenching thirst to learn new technologies.
* Experience with CI/CD is a plus
What FreightFox gives you
- A high energy environment where you’ll be working alongside people who want to bring innovative tech solutions in the Indian landscape. Make in India for India.
- A chance to become a part of the early team of a budding start-up and help shape its growth path.
- Competitive Package
- Stocks - Be part of the early-stage startup and they benefit financially from the company’s growth
About FreightFox
We are a young and ambitious technology start-up in the Indian B2B Logistics space. Our aim is to change the future of freight in India by leveraging tech and data to deliver new and exciting possibilities in this space.
We’ve cautiously cultivated an environment where customers come first, where we validate our hypothesis first before writing even a single line of code, where our customers and prospects are our best advisors and where we truly believe that insights from data are critical to steering a business in the right direction.
We have raised $300K seed fund from Angel Investors in Dec 2020









