Manager - Customer Success

Job Type- Contract

Experience-7+

Job Title- UX Designer

Job Location- Bangalore

Job Mode- Work From Office

XD: (2 Solution designers):

We would be looking for working on e-invoicing and another one for e-reporting. The only difference in the job description would be:

e-invoicing: Prior experience and knowledge of e-invoicing legislations and market advances in the EU, common market formats and mapping for EDIs and similar domains a plus

e-reporting: Prior experience and knowledge of e-Reporting legislations and market advances in the EU and tax compliance domains a plus

Job Description:

As a senior solution designer, you would be responsible for:

•             Taking roadmap items through discovery and definition activities, transforming them into ready-for-development solutions

•             Overall user experience of the services and solution we deliver, not just at a UI level but holistically

•             Design decisions to help drive Sage’s strategy within your solution areas.

•             Representing the customer’s point of view and bring user empathy to the teams that helps create solutions that deliver good value to our customers.

•             Collaboration with our multiple products teams to ensure customer experience is seamless and unified across their journeys.

Your day-to-day activities would include:

•             Iterative, customer-centric exploration of problems and solutions.          

•             Understanding business goals and strategy, perform competitor analysis, understand business rules, legislation, and constraints via variety of analytical, creative and elicitation methods

•             Requirements definition and elaboration from various perspectives, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product.

•             Applying design thinking to determine the best solution. Designing solutions and services that are channel agnostic and can be adopted by multiple products and third parties.

•             Designing, testing and agreeing both concept and detailed designs with customers and stakeholders. Working closely with our experience designers to conceptualize and prototype solutions..

•             Communicating complex ideas, requirements, and solutions clearly, articulately, and effectively, using the most appropriate tools and methods.

•             Discovering and defining business rules, logic and constraints.

•             Working with architects and engineers to design usable APIs

•             Collaborating on the product roadmap and represent customer experience view.

•             Working closely with our development teams and associated products to ensure seamless delivery and adoption. 

•             Monitoring and continuously improving our services and solution for better user experience and adoption

At Zest Network LLP, we run a portfolio of content-based online businesses where we take serious efforts to educate and inform our readers on various subjects. And we are looking for an experienced writer who is well-versed in the subject of cryptocurrencies, crypto wallets, crypto exchanges, and Web3.

Key responsibilities:

Double our content publishing efforts over the next year in the cryptocurrency niche by contributing, coordinating with existing writers on the team, and bringing seamlessness in our existing content publishing strategy by working & re-working with other existing writers on the team & existing systems within 100 days of the start date.

1. Write articles every day & every alternative day for Twitter on an agreed theme (tweets & threads) & for the newsletter as & when needed.

2. Work on preparing & writing outlines for all agreed topics & keywords so that the content schedule keeps running seamlessly (outlines are to be approved by a manager)

3. Work on editing, formatting & fact-checking, etc. of content written by other writers on a daily basis

4. Work on assigning for uploading to uploader after writing & editing is done to a satisfactory level

5. Check everything is in place after uploading done by the uploader in WordPress

6. Work on liaisoning up with other writers so that we stick to the agreed schedule & resolve any other issues that they might have with respect to the writing that is assigned to them

7. Work on making sure the content calendar is being followed as decided in advance

8. Work on Twitter & blog publishing reports every week

Who can apply: Computer science, economics, statistics, engineering, and finance graduates are preferred who know copywriting & content writing.

Candidates with good Accounting knowledge, Ms Excel skills, English communication skills, good learning skills, below 30 Yrs age, residing in Kolkata, and want to grow rapidly, Those who are not from an Accounting background, please don't apply.

Roles & Responsibilities:

• Write well-designed, testable, efficient, and high-quality code.
• Design (LLD & HLD) and architect technical solutions for the business problems of a large-scale system.
• Prepare and produce releases of software components.
• Support continuous improvement by investigating alternatives and technologies.
• Contribute to all phases of the development lifecycle.
• Lead the backend engineering team with examples.

Requirements:

• 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Node.Js
• Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries.
• Expertise in common Cloud technologies, AWS/GCP Knowledge of CI/CD tools and workflows.
• Knowledge in one or more of the following: NoSQL (especially, but not only Redis), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ)
• Good stakeholder management skills, with an ability to build trust and rapport with internal and external stakeholders
• It is good to have knowledge of Kubernetes and Docker and related deployment technologies.

• Understand the overall requirements of the product/platform and specifically for the assigned feature/module.
• Design and Develop Software as per the product architecture and requirements.
• Code and unit testing of the feature/modules including appropriate design reviews and code inspections.
• Ensure adherence to the software development processes.
• Investigates software/system problems to isolate the root cause and provides innovative solutions.
• Collaborates with cross-functional teams (locally & globally) to ensure product releases meet quality, performance, scalability, reliability, and schedule goals.

• Bachelor’s or Master’s degree in Computer Science, Software Engineering or Information Technology.
• 5-8+ years of experience in software development using J2EE technologies
• Experience with Core Java, JEE5 (JSP/JMS/Web Services/Servlets), Spring, Hibernate, REST, JBOSS/Tomcat Servers
• 1+ years of experience using Azure IOT technologies
• Work experience in Azure IoT Suite: IoT HUB, Azure TSI, DPS, Service Bus, Azure Functions, Azure KeyVault, MCI/AKS, Azure AD
• Knowledge in Azure Data Lake, Azure SQL
• Strong understanding of object-oriented programming
• Knowledge in ReactJS, JQuery is a plus
• Good knowledge in SQL -preferable
• Must have worked in agile/scrum environment
• Good understanding of software development processes, preferably for a regulated medical devices environment (ISO13485/FDA)
• Ability to work with cross-functional and remote teams.
• Flexibility to work on different areas of the product/platform
• Good written and verbal English communication
• Ability to travel as needed (minimal)

At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters.  We’re changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 rides per day in the next 4 years in a profitable and sustainable manner.

We're looking for people who are passionate about creating great Android applications.
You've been around for a few API levels and you know how to delight Android users. You’ve got an eye for the beautiful Android design our users expect and an attention to detail down to the very last dpi. You know your way around the View hierarchy and are eager to partner with Product and Design to craft efficient, performant, and delightful user experiences. You like building for the long term and value patterns and structures that allow for maximum flexibility in a constantly evolving product.

You can read more about our engineering and culture on our blog: https://blog.cityflo.com/tag/engineering/" target="_blank">https://blog.cityflo.com/tag/engineering/

What you should have:

• At least three years of engineering experience, a large portion of which in a team environment
• Bachelors/Masters degree in Computer Science, Engineering, or a related subject.
• Strong computer science fundamentals: data structures, algorithms and programming languages
• Experience working closely with product teams, designers, and other developers to create a truly delightful mobile experience
• Familiarity with design concepts and constraints on mobile platforms.
• Extensive understanding of Android framework components and their respective lifecycles
• Experience developing highly performant Kotlin code and view layouts and the ability to diagnose performance bottlenecks
• A disciplined approach to development, testing, documentation and code structure in a team environment
• Familiarity with the Android tool ecosystem for development, testing, debugging, and performance benchmarking
• An excellent understanding of best practices for concurrency and threading
• MVVM design architecture pattern for android.

Preferred skills:

• Open Source contributions & participation in programs like Google Summer of Code are a plus.
• Have published one or more Android apps on the Play Store.
• Dependency injections: Dagger, Koin.
• Multi-threading and coroutines in Kotlin/Rxjava.

We’re looking for a Senior Backend Engineer to help us build the tools, services, and applications that will enable us to be the planet’s most patient-focused pharmacy. You will work on projects ranging from greenfield initiatives to matured products with an active user base. 

• Collaborate with engineering team to design and implement products using event driven micro-services architecture.
• Interact with Product Managers and key stake-holders on regular basis to understand and execute Product vision.
• Take charge of end-to-end feature development, right from proof-of-concept to production deployment and support
• Brainstorm and lead continuous improvement projects for product
• Providing feedback to peer developers on code quality and development standards.
• Mentoring team on strong coding and design standards.
• Setting the bar high for development practises while striking the right balance between pragmatism and perfection for code and processes.
• Effectively document API's and services using Swagger/OpenAPI, visualize flow and dependencies using diagrams, and create technical documents on engineering wikis.
• Present crisp and clear feature demos to stakeholders.

Some of our opensource projects- https://meet.google.com/linkredirect?authuser=0&;dest=https%3A%2F%2Fgithub.com%2Fmedly">https://github.com/medly

We don’t expect anybody to be an expert on all of these, but you should be deeply familiar with some, and a self-starting learner who isn’t afraid to ask for help:

• Polyglot Development (at least 1 more lang apart from Java and JavaScript)
• At least one JVM language
• Functional Programming, 
• OO Design, Clean Code, SOLID principles
• Solid grasp on HTTP, and REST
• Web based SaaS product development
• Deployment to AWS or any cloud
• Test Driven Development, 
• Security Compliance like HIPAA, PCI-DSS, SOC2
• Git, Linux, CI/CD, Gradle, IDEA
• Security based on OAuth2 / OIDC
• SQL and NoSQL DBs like PostgreSQL, DynamoDB, ElasticSearch
• Docker
• SQL Migration tools like Liquibase, Flyway
• Semantic Versioning, Feature Toggles, PR, Feature Branches

• 3+ Years of experience mainly on Backend Development using any two languages (Java, Kotlin, NodeJS, Ruby etc.)
• Minimum a bachelor degree in Computer Science, Engineering or any related field.

• Develop service/APIs using Kotlin/Micronaut Node/Serverless
• Aurora Serverless PostgreSQL DB
• AWS, Lambda, API Gateway, Amplify, Cognito, Okta
• Github, Github Actions, SonarCloud
• Database versioning using tools like Liquibase
• Terraform to manage infra
• Cloudwatch/AWS X-Ray to monitor the infra
• Opportunity to make Open Source Contribution