Head of Sales

Sales Development Representative

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to the cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that help testers in cross-browser and cross-platform compatibility testing.

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software

testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

Our Journey

Year Founded: 2017

Team Members: 155+

Users: 500K+

Growth MOM: 10%

About the Team

We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we

Share stories of our successes, failures, challenges, and interests

so that we can learn from and support one another.

Description:

We are in search of a proficient and experienced Sales Development Representative to help us grow our business. As an SDR, you will be seeking new business prospects by contacting and developing relationships with our prospective customers. You will act as the first point of contact for our company.

Responsibilities

• Serve as the inside sales representative, connecting with as many leads as possible determining if they’re good customer fits, and being a true LambdaTest evangelist
• Fully focused on outreach, prospecting, and lead qualification
• Should always prioritize tasks based on (prospect’s/ customer’s) response, interest, and business needs CRM hygiene documents all calls/ emails/ activities on the CRM system and provides appropriate forecasts to the sales management

Requirements

• 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS industry is a must.
• B.Tech in C.S, I.T, or related field is a plus
• Fluent in English written and spoken with a passion for technology
• Functional experience in prospecting tools and CRM platforms, like Sales Navigator, Outreach, Zoom info, ZOHO, SFDC etc
• Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn connects, etc
• Exceptional prospecting, discovery and qualification skills.
• Should be able to connect and develop relationships with CXO-level
• executives over the phone/ con-calls
• Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-changing environment
• Experience working in a rapidly growing, fast-paced organisation selling
• SaaS solutions to enterprise companies.
• Strong business acumen, ethics and high integrity

Responsibilities

• Manage the relationship with the CXO level at the client side.
• Act as a consultant and efficiently and amicably negotiate the timeline and scope with clients
• Manage relationships at various levels at client-side and ensure the business growth of Lentra by cross-selling its products
• Effectively work with various delivery teams and track the adherence of committed timelines
• Ensuring customer satisfaction and handling client communication including weekly status calls.
• Project estimation and handling pre-sales call when required

Candidate requirements

• Excellent client management skills (7+ years of experience in client interfacing role a minimum of 5+ years experience in managing client)
• Preferred to have programming background in any open-source language (e.g. Java, or . Net) and should still be well aware of key concepts
• Extensive experience in project/program management, resource management, scheduling, planning, deployment, support, and training.
• Experience in managing change requests and prioritization in a fast-changing environment.
• Excellent understanding of process management, improvement practices, change management process, operation services.
• Experience managing multiple clients
• Good communication and negotiation skills.
• Excellent articulation skills and should be a master of proactive communication
• Should act as an efficient bridge between the client and the delivery team
• Should be able to create impressive reports for external and internal stakeholders to manage the perception and raise timely escalation\
• Candidates from premier institutes are preferred.
• 30% travel time will be required.

Location & commitments

• This is a Permanent Opportunity.
• 
  
• Job Location is Chennai

Job Title: Software Developer - CRM and Integrations

Why join us:

AVN Arogya, an Ayurvedic company established in 1930, is currently managed by the 4th generation of the founding family. Our mission is to take Ayurveda to the masses by leveraging cutting-edge technology. We are looking for a talented and driven Software Developer to join our team in Madurai, Tamil Nadu, India. This role has high potential and could lead to a leadership position within our tech team.

Primary Responsibilities:

1.     Create and manage workflows and automations in Zoho CRM

a.     Develop and implement workflows to streamline sales processes.

b.     Automate repetitive tasks to increase efficiency.

c.     Create custom functions and scripts for advanced automation needs.

2.     Manage users and access controls in the CRM

a.     Configure and maintain user roles and permissions.

b.     Monitor and update access controls as needed.

c.     Ensure data security and compliance with company policies.

3.     Integrate CRM with other related software

a.     Set up and maintain integrations with Exotel, Zoho Forms, Gallabox, and other tools.

b.     Troubleshoot and resolve integration issues.

c.     Ensure seamless data flow between systems.

4.     Configure apps and workflows in cloud telephony and WhatsApp chatbot

a.     Set up and customize cloud telephony systems and WhatsApp chatbots.

b.     Create workflows to meet business needs.

c.     Monitor and optimize configurations for performance.

5.     Configure WhatsApp sales/marketing campaigns

a.     Implement sales and marketing campaigns on WhatsApp.

b.     Ensure alignment with provided content and strategy.

c.     Monitor and report on campaign performance.

6.     Create forms, reports, and dashboards

a.     Design and develop forms to capture data using Google Forms and Zoho Forms.

b.     Generate reports and dashboards from form entries for management review.

c.     Create and maintain apps using Google Appsheets for inter-departmental use cases.

Educational Qualifications and Experience:

1.     Bachelor’s degree in computer science, Information Technology, or a related field.

2.     Preferred: Master’s degree in computer science, Information Technology, or a related field.

3.     Minimum of 3-5 years of experience working as a software developer. Experience with CRM Software such as Zoho or Salesforce is an added bonus.

4.     Proven experience in handling APIs to integrating between software and tools.

5.     Experience in programming languages such as JavaScript, Python, or similar.

Skills Required:

1.     Strong programming skills in languages such as JavaScript, Python, or similar.

2.     Ability to troubleshoot and resolve technical issues promptly.

3.     Strong project management and organizational skills.

4.     Excellent communication and collaboration skills.

Optional but Preferred Skills (can be trained):

5.     Proficiency in Zoho CRM, including workflow automation and custom functions.

6.     Experience with integration tools and APIs, especially for Exotel, Zoho Forms, and WhatsApp chatbots.

7.     In-depth understanding of CRM systems, specifically Zoho CRM.

8.     Knowledge of cloud telephony systems and how they integrate with CRMs.

9.     Familiarity with marketing automation tools and strategies.

10. Knowledge of software development best practices and lifecycle.

11. Awareness of current trends and advancements in CRM technologies and integrations.

12. Experience with Google Forms, Zoho Forms, and Google Appsheets for creating forms, reports, and apps.

- Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials

-Responsible for achieving the target by driving conversion

-Responsible for Upselling

-Should maintain a record of every interaction with new user

-Should enter all details of customers, walk-ins on internal tools

-Managing center experience and incremental enhancements

-Timely Opening and Closing of the center

-Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for

both stocking and re-ordering (first-aid, stationary, water, towels etc.)

-Managing classes and workouts

-Ensuring the punctuality of trainers and classes

-Handle issues with respect to attendance, equipment and space availability

-Customer interactions and troubleshooting

-Interact with walk-ins and prospective clients

-Improving member attendance through meet and greet, familiarity building and creating a

welcoming atmosphere

-Take feedback from members and partners about classes and document the same

-Handle issues that may lead to consumer experience during or pre/post-class

-Center facility audits and inputs

-Ensure that we do daily audits of the center and facility including all supplies and essentials

-After 12 Months of consistent performance, the Consultant shall be eligible for a conversion to Full

Time employment.

Desired Background

-A Bachelor’s degree

-0-2 years of work experience

-Passion for fitness and healthy living

-People management skills

-Good Communication skills (Proficiency in English)

-Customer centrism

-Positive attitude

-Ability to resolve conflict

-Eagerness to learn

How does your work impact the team’s success?

Providing consistent great customer experience creates long-lasting relationships with our users &

members, We're able to #makehealtheasy for these customers at an unprecedented scale.

What is in it for you?

You get an end-to-end view of a business or product. You will play an active role in interacting with

customers, trainers and cluster managers which will provide continuous learning in these areas and

enable you to transition into roles where you can lead one or more of these charters.

Website: https://www.cult.fit/

Linkedin: https://www.linkedin.com/company/cult.fit/

Responsibilities

• Identify new sales opportunities and handle inbound calls to follow up
• Make cold calls and emails to explore sales opportunities
• Achieve quarterly milestones and close sales
• Regularly study accounts and identify important players
• Collaborate with digital marketing/ other teammates and to work towards closing deals
• Maintain a detailed database with all information on the prospects
• Provide product demos and participate in events, etc.

Requirements

• Prior experience as an Inside Sales Representative in B2B/B2C space
• Should have done a similar role in the past with a Software company, with at least 1+ years’
• experience in Technology/ SaaS product Sales
• Strong sense of communication in English is mandatory and phone skills
• Preferably an MBA or an Engineer (not a must though)
• Great sales acumen with excellent communication and presentation skills
• Go-getter, or a self-motivated person
• B2B / B2C outbound cold calling experience is an added advantage, preferably in APJ and Middle East market

Responsibilities:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media.
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data and present them to your managers
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share it with internal teams

• Proven experience as a Business Development Executive or freshers is also welcomed.
• Proficiency in English
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations

Our client is India’s first Genomic Medicine Clinic. Their treatment is based on an emerging medical discipline that involves using genomic information such as DNA to diagnose and develop a holistic wellness program. Their innovative DNA-based treatment has proven highly useful in treating hereditary disease such as diabetes, high Blood Pressure, heart conditions, premature ageing, cognitive decline, and hormonal imbalances including thyroid disorders, fibromyalgia.

Founded in 2019 by a doctor duo specialising in Genomic medicine from Harvard and Stanford Universities, the clinic apart from providing personalized treatment focuses on disease prevention through early detection and lifestyle management.

• Planning and overseeing new marketing initiatives
• Researching organizations and individuals to find new opportunities
• Finding and developing new markets and improving sales
• Developing proposals for diagnostic centers, hospitals and individual doctors
• Working closely with the Head of Marketing to support programs and initiatives at clinics with specific focus on adding value in the long term

What you need to have:

• Must have at least 2 - 3 years of prior experience in marketing, business development, human resources
• Experience working for a start up or the healthcare industry in any capacity will be a plus
• Excellent written and oral communication skills
• Ability to comfortably represent the company at conferences, corporate health checkup drives and specific healthcare events
• Proficiency in technology tools
• Ability to contribute individually
• Ability to maintain client relations