Head of Sales

BDA and BDE

ROLES

We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. 

Job Location: Work from home

Selection process: HR Round followed by group discussion and sales manager round.

Qualification: Any Graduate/Post Graduate

Salary offered: As per industry standards

Working days: 6 days          Sunday is off

Shifts:10:00am -7:00pm

Mandatory language: English 

Laptop/wi-fi: candidates are to use their own laptops,

Addititional Compensation: If applicable, this will be decided on the basis of your designation.

About Fundamento

Fundamento is a skills readiness platform for customer-facing teams.

Companies can integrate the platform with existing CRMs and other tools so employees can be trained in the flow of work. Bite-sized interventions that are accessible on demand and also reinforced periodically ensure that sales and CX teams are equipped to deliver high performance and improve priority business metrics, including win rates and customer retention.

High-growth companies like Zomato, Flipkart, and Paisabazaar use the platform to measure and develop critical skills and know-how for their customer-facing teams and measurably improve business outcomes. Fundamento is backed by leading investors in the industry, including Binny Bansal, Kunal Shah, Caesar Sengupta, Pankaj Chaddah, among others.

Join us to transform the future of work.

We are looking for an exceptional and seasoned Product Manager to join the founding team at Fundamento. You’ll work closely with a passionate team of engineers, designers, marketers, and sales managers to understand customer needs and define the experiences that set Fundamento’s clients up for success.

What the role entails 👉🏽

• Manage, align, and communicate the vision for Fundamento’s Skills Readiness platform to internal stakeholders at all levels of the business.
• Build, regularly manage, and execute product roadmap for the platform. 
• Work closely with and communicate clearly to engineering, design, and business to ensure the correct product trade-offs and decisions can be made.
• Work as a bridge between customers, business, marketing, design, and engineering. You are responsible for making a product and ensuring you can create ambassadors and advocates for the development and its vision among these key stakeholder categories. 
• Own sprint execution and lead scrum
• Always advocate for the customers - do what it takes to get customer feedback with or without the help of the sales team. Define and analyze key performance metrics to support and inform product decisions.
• Continuously evaluate product fit and process optimization, and ascertain technical dependencies.
• Approach your work with a global design mindset to ensure we’re considering the needs of all future customers, wherever they may be
• Demonstrate your team releases to internal and external stakeholders.

Location: Delhi 

Job-type: Full-time 

Desired candidate profile 👇🏽

• 3+ years experience in designing and delivering world-class software products in a Product Management role. 
• Prior experience working on a B2B SaaS product is a must. 
• Experience must include having been through the Product-Market-Fit journey of a product.
• Outstanding written and verbal communication skills
• Strong project management skills and ability to break down a big vision into actionable, bite-size milestones
• Ability to develop and execute a successful product roadmap.
• Experience with AI/ML is a plus. 
• Comfortable using/ reading through GraphQL/ postman documentation and a decent understanding of complex Postgres DBs. An understanding of SQL is good to have. 
• Self-motivated, innovative, and strong team player
• Agility and flexibility in adapting to a dynamic and hybrid work environment

Why us?

Fundamento’s dynamic work environment thrives on an entrepreneurial mindset. You don’t need to be a rockstar to come work with us. Instead, you should be willing to learn and hungry for outcomes. We’re a young start-up so comfort with ambiguity is always a big plus.

We grow when you grow.

Founders:

Ankit Durga (Co-founder & CEO) - Co-founded Leap Skills in 2013, before that he worked in various managerial roles across both - corporates and start-ups (Ernst and Young, Zomato, Happily Unmarried). He is an alumnus of Harvard’s Executive Program for Strategic Nonprofit Management and an INK Fellow.

Megha Aggarwal (Co-founder) - is an Oxford alumna & a Chevening Scholar from the London School of Economics. She is an ex-investment banker who comes with years of experience in financial strategy owing to her work at Morgan Stanley, New York.

Prominent Investors:

Binny Bansal (Founder, Flipkart), Kunal Shah (Founder, Cred), Caesar Sengupta (VP and GM, Payments and Next Billion Users initiative, Google), Amrish Rau (CEO, PineLabs) Mohit Joshi (President, Infosys; Non-Executive Director at Aviva), Elea Foundation

• Use prospecting strategies, such as Email Campaigns, Account Based Prospecting, LinkedIn Prospecting, Cold calling, Prospect Nurturing, to lead initial outreach to prospects
• Conduct high volume prospecting to generate qualified leads
• Prospecting to USA & SEA markets. 
• Create & update email templates, message templates, and call scripts from time to time
• Generate new leads: Identify and contact decision-makers, screen potential business opportunities.
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
• Identify the needs and challenges of the prospective customer
• Identify key influencers and decision makers at target companies and convince them on the benefits of our solutions
• Schedule discovery meetings between prospects and sales manager
• Continuous follow-ups with prospects and clients
• Build relationships by nurturing warm prospects and finding new business opportunities
• Conduct needs assessments calls with specific prospects as assigned
• Qualify leads from marketing campaigns for sales opportunities
• Develop an overall account strategy that will lead to a well-executed, team based selling effort
• Build sales pipeline in accordance with targets
• Submit reports to Business Development Manager on weekly, monthly, and quarterly results
  

• 2+ years of experience in the IT industry
• Candidates should be willing to work evenings & nights to cold call the USA market, as and when required.
• Prior experience as a business development rep with IT Consultancies.
• Self-directing and agile, with the ability to pivot strategies quickly, as needed.
• Passionate, creative thinker with exceptional analytical skills. 
• Team player with superb collaboration and communication skills. 
• Outstanding communication and interpersonal skills.
• Keep current with business development strategies, best practices, and associated resources

• 7 - 10 years of relevant Business Development for product and services companies targeting Analytics / IT sales /staffing Technology companies.
• Must have generated a minimum of $1-2M revenue in the last 12 months
• Experience in North American Market Lead Generation is mandatory

Responsibility

• Manage largeamounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Requirements

• Must be Graduated or Post-Graduated.
• Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Field Sales, Revenue 💵 - PagarBook
( Temporary fulltime )

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Fixed salary (~15-18k a month)

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● West:

○ Pune - 10 Associates

○ Mumbai - 5 Associates

○ Thane - 5 Associates

○ Surat - 5 Associates

○ Ahmedabad - 5 Associates

○ Vadodara - 5 Associates