With the ever-growing demand for healthcare services among the ever-increasing population, our client acts as a diagnostic laboratory providing various services such as routine testing, pathology services, radiology and genomic testing. They even provide various healthcare packages such as full body packages, fever packages, heart packages, etc.
Headquartered in Noida, our client works as a technology empowered, well-equipped and advanced testing lab, built in line with the globally recognized standards. They have their home sample-collection service in, approx., 120+ cities with 30+ laboratories and 700+ walk-in wellness & collection centres across India.
Our client aims for the accessibility of health tests to all Indians through a combination of well-equipped labs, technology and strong radiology network. They are backed by tier 1 VCs and have raised more than $60 million in funding this year.
As an Entrepreneur in Residence, you will be acting as an in-house entrepreneur, leveraging your expertise, creating new ideas and thus supporting in scaling up the business.
What you will do:
- Being responsible for initiating new business ideas and following-up on the implementation of the same, in-line with the business objectives
- Researching, studying and analyzing the current trends, processes, requirements of the market as well as the industry and reporting the insights and recommendations to the management in regular intervals
- Guiding and leading new initiatives such as process improvement, diversification into new areas, exploring new business ideas/ opportunities, etc., thus supporting business growth
- Following-up and supporting the efficient and on-time implementation of various new initiatives which were proposed and approved
- Working closely with the chief executive team as well as in coordination with various internal departments
- Being the SPOC and reporting new initiatives, budget requirements, concerns (if any), etc. to the management
Desired Candidate Profile
What you need to have:- Graduation+ MBA from tier 1 colleges
- Relevant work experience of 3-7 years as Entrepreneur in Residence or must have experience as an ex-founder or from consulting companies
- Outstanding communication, presentation, interpersonal and professional networking skills
- High-ownership and excellent problem-solving ability is a must
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Essential Responsibilities:
- Demonstrate an understanding of the Agile software development life cycle and distinguish the core inputs and outputs in each cycle.
- Work closely with your peers and keep engaging in a fast pace technical design and development team
- Execute in a fast pace delivery mode and focus on delivering tasks to meet monthly and quarterly digital product release goals
- Lead impact assessment and decisions related to technology choices, design / architectural considerations and implementation strategy
- Maintain code quality through best practices, unit testing and code quality automation
- Demonstrate the ability to make informed technology choices after due diligence and impact assessment
- Help in designing interfaces and information exchange between modules
- Articulate the need for scalability and understand the importance of improving quality through testing.
- Be an expert in writing code that meets standards and delivers the desired functionality using the technology selected for the project
- Drive design reviews, define interfaces between code modules, and apply existing technology to designs
- Be an expert in assessing application performance and optimizing/improving it through design and best coding practices
Qualifications/Requirements:
- Minimum Bachelor's Degree in Computer Science, Computer Engineering or in "STEM" Majors (Science, Technology, Engineering, and Math)
- 6+ years of experience in Full Stack Software Development within the enterprise or software services domain
Desired Skills:
- Expertise in full stack software development and awareness of 12 Factor software patterns
- Experience and knowledge of patterns and anti-patterns of microservices-based architecture design
- Experience developing and deploying applications on cloud (Azure, AWS, or GCP), on-premise, and hybrid-based architectures
- Mid-Level to Expert within one or more of the following UI development JavaScript: Client-Side HTML5 jQuery, jQuery UI, Knockout.js,
- Polymer, AngularJS, ReactJS, Bootstrap
- Mid-Level to Expert within one or more of the back-end development languages: .NET, Java, Python, or Scala
- Very solid API skills (e.g. Express.js/Node.js, GraphQL/Relay, Flask, Jersey, Java Spring REST or WebApi2)
- Skilled in use of Java, Kafka, and Spark streaming technologies
- Experience with containerization technologies such as Rancher, Kubernetes, Docker and Helm
- Hands-on experience in data storage environments of many types (RDMS, NoSQL, HDFS, etc.)
- Knowledge of GitLab, Jenkins and Artifactory
- Solid foundation in data structures, algorithms, and OO Design with rock-solid programming skills
- Security: Identity Management and Access, application security and static code analysis
- Proven success working in and promoting a rapidly changing, collaborative, and iterative product development environment
- Strong interpersonal skills, analytical skills, combined with intellectual curiosity, and a desire and ability to "get things done" are essential
- Agile Scrum development experience
- Added advantage to those having experience in multi-tenant SaaS Platform and Developers' Portal development
Job Title : Video Editor & Videographer
Location : Ahmedabad, Gujarat
Job Type : Full-time
Job Overview :
We are seeking a creative and detail-oriented Video Editor & Reel Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for creating high-quality, engaging video content, with a focus on social media reels. This role requires a strong storytelling ability, proficiency with DSLR cameras, and a deep understanding of the latest trends in video editing and social media engagement.
Key Responsibities :
Filming & Production:
- Operate DSLR cameras to capture professional-quality footage.
- Ensure proper framing, lighting, and sound during shooting.
- Plan, shoot, and produce engaging short-form videos (reels) tailored for Instagram, and other social media platforms.
Video Editing :
- Edit raw footage into polished, compelling videos that align with our brand's style and messaging.
- Utilize video editing software such as Adobe effects, Adobe Premiere Pro, or DaVinci Resolve for advanced editing tasks.
- Apply color grading, lighting adjustments, and sound enhancements to achieve a professional finish.
Content Planning & Collaboration :
- Work closely with the marketing and social media teams to brainstorm and develop video concepts.
- Assist in planning content calendars and scheduling shoots in alignment with social media strategies.
Trend Spotting & Creative Execution :
- Stay updated on the latest trends in video editing, social media, and content creation.
- Continuously experiment with new editing styles and techniques to enhance engagement and reach.
Post-production Enhancements :
- Add graphics, animations, captions, and sound effects to boost the visual appeal of reels.
- Ensure consistency in video quality and editing style across all content.
Requirements :
- Experience with DSLR Cameras :
- Proficient in operating DSLR cameras and adjusting settings for optimal footage capture.
- Video Editing Proficiency :
- Advanced skills in video editing software such as Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve.
- Creativity & Storytelling :
- Strong ability to tell engaging stories through visuals, with a solid understanding of composition, color grading, and lighting.
- Social Media Savvy :
- In-depth knowledge of social media platforms, especially Instagram and TikTok, and familiarity with current video trends.
- Attention to Detail:
- Excellent eye for detail and consistency in editing style and video quality.
- Portfolio:
- A portfolio showcasing recent video and reel work is required.
What We Offer :
- Competitive salary and benefits package.
- Opportunity to work in a creative and dynamic environment in Ahmedabad.
- Room for growth and development in video production and social media marketing.
Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)
Responsibilities
- Be the single point of contact for all your customers from the time they sign the contract.
- Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
- Understand the customer’s goals, org structure, key challenges, and define their success.
- Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
- Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
- Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
- Monitor at-risk customer behavior and carry out activities to retain them.
- Own churn and expansion for all your accounts.
- Identify opportunities for portfolio growth and contact customers for upsells.
- Work towards turning customers into advocates of QDC.
- Collaborate with the Marketing team to build customer case studies, testimonials, and referrals.
What you can expect in the next 12 months
Within 1 month |
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Within 3 months |
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Within 6 months |
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Within 12 months |
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What an ideal candidate looks like
- At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ready to work during US hours - in future
What are we looking for?
Attitude |
Skills |
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1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills
Job Description
Our client is a leading data product and technology firm that makes advertising work better for people.
- Lead the Data Solutions function and be the POC for all Agency Digital and Data leads to liaise on client requirements, and ensure the appropriate solutions are rolled out.
- General agency pitch support for data as needed but more proactively creating consulting frameworks around client 1st PD data architecture, guidance, and recommendation around CDPs implementation, vs DMP, Mar-tech stack
- Establish working relationship and SOP for implementation delivery for Mar-Tech projects
- Contribute to team projects as the executive sponsor for client data initiatives
- Provide end-user training across our proprietary technology stack
- Own the setup elements such as first party data, tag integration (tag management systems, custom data integrations, CRM connections, etc.), custom data partner integration development.
- Work with data partners to integrate their data sets into insights (Onboarding & Testing Data Sets)
- Manage the Mar-tech partners, working on JBPs to achieve shared goals of client enablement
- Collect & distribute local product feature requests to global/regional teams
- Work closely with the global and regional product team to test and rollout new features, special with the cookieless future of audience planning tools
Requirements
- 10+ years of experience in Technology Consulting role within Adtech/Martech
- Bachelor’s or master’s degree in a relevant field (Data, Technology, IT, Marketing)
- Certifications (or advanced knowledge) in DMP, CDP, Mar-tech & digital analytics platforms
- A strong understanding of all digital marketing channels
- Familiar with advanced analytics and data management concepts
- Proven ability to build and grow relationships with key stakeholders
- Excellent written and verbal communication skills.
- Flexibility to work in a cross-functional team but also have the initiative to problem-solve independently.
- Highly organised with demonstrated project management capabilities
Requirements:
You have designed, refactored, re-architected, deprecated and/or implemented a webapp from start to finish.
CSS and its pre-processors like SASS/LESS.
Excellent command over web fundamentals
Good understanding and experience in building a React app.
Exceptional coding skills in HTML5, CSS3, Javascript/ES6
Strong problem-solving and analytical skills
Familiarity with benchmarking and optimization techniques
Eye for animation and understanding of motion principles.
Experience with Agile Development, SCRUM methodologies
Experience in DevOps - AWS, S3, API Gateway, CI/CD
Native development experience in React Native (Android and iOS)
Experience in NodeJs
Additional Full-stack Skills Would Be a Huge Bonus:
Experience with Mongo DB, Redis, Firebase, NodeJs and its framework/ libraries like Express.
Experience with PostgreSQL.
Experience in NoSQL (CouchDB, Cloudant, MongoDB) datastores.
Experience in building (secure) RESTful services and MVC patterns.
Experience in coding & hosting on GitHub.
Desired Skills and Experience
CSS,JavaScript,React.js
- To perform requirement analysis and oversee the implementation of architectures of project scope
- To provide customized reusable solutions of project, program or operational scope
- To develop high-quality and detailed designs
- To conduct unit testing using automated unit test frameworks and identify and address possible risk by conducting mitigation action planning
- Conducting configuration of your own work or from the team and assess the technical impact of multiple technologies/strategies
- Reviewing the work of other developers with feedback for improvement (if applicable)
- Using coding standards and best practices to ensure quality deliverables
- Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables
Experience:
The candidate should have about 1+ years of experience with design and development in Java/Scala. Experience in algorithm, data-structure, database is mandatory.
Required Skills:
- Java or Scala
- Extensive experience in developing web applications. Should possess good Oops knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complexity of spark job.
- Basic working knowledge of Unix/Linux.
Good To have: -
- Python
- Distributed Computing
Technical Design Lead
If you are an advanced Software developer, having experience in leading a team, who has experience in developing platforms or frameworks, components and having knowledge of the open-source software/ tools/ technologies, then you are the one we are looking for.
Preference for candidates who have been exposed to Blockchain and Fin-Tech domains. The candidate will have to architecting and develope Software Programmes based on requirements provided.
The codebase the candidate develops should be of high quality and should be modular, scalable and re-usable at all times. There should be a focus all the time to promote SRE (Site Reliability Engineering) to ensure all of the services are Highly-Available and Fault Tolerant at all times.
Other Responsibilities:
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- Responsible for understanding the Business requirements and validating the framework design and execution methodology.
- Ensure high quality software systems are developed by the software development team within defined standards.
- Flexible to adapting & introducing new and latest technologies to organization.
- Maintain current knowledge of technology landscape and developments.
- Innovation & Optimizing R&D.
- Defining the software technology strategy, architecture, and road-map.
- Would love to do more coding yourself, but accept that you can bring most value by helping others to excel.
- Should have built large scale applications with modern web frameworks & technologies
- Should be a fast thinker, hands on manager and strong communicator and think and act like an entrepreneur.
- Consolidate our technology platforms and create plans for each Track, analyze and monitor technology performance metrics.
- Take the initiative in thought leadership, innovation and creativity.
Required Experience: 5 - 7 Years
Skills : ADF, Azure, SSIS, python
Job Description
Azure Data Engineer with hands on SSIS migrations and ADF expertise.
Roles & Responsibilities
•Overall, 6+ years’ experience in Cloud Data Engineering, with hands on experience in ADF (Azure Data Factory) is required.
Hands on experience with SSIS to ADF migration is preferred.
SQL Server Integration Services (SSIS) workloads to SSIS in ADF. ( Must have done at least one migration)
Hands on experience implementing Azure Data Factory frameworks, scheduling, and performance tuning.
Hands on experience in migrating SSIS solutions to ADF
Hands on experience in ADF coding side.
Hands on experience with MPP Database architecture
Hands on experience in python