Business Development Manager- Mum/GGN

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

Location: Mumbai

Job Type: Full-Time (Hybrid – 3 days in office, 2 days WFH)

Job Overview:

We are looking for a skilled Azure Data Engineer with strong experience in data modeling, pipeline development, and SQL/Spark expertise. The ideal candidate will work closely with the Data Analytics & BI teams to implement robust data solutions on Azure Synapse and ensure seamless data integration with third-party applications.

Key Responsibilities:

• Design, develop, and maintain Azure data pipelines using Azure Synapse (SQL dedicated pools or Apache Spark pools).
• Implement data models in collaboration with the Data Analytics and BI teams.
• Optimize and manage large-scale SQL and Spark-based data processing solutions.
• Ensure data availability and reliability for third-party application consumption.
• Collaborate with cross-functional teams to translate business requirements into scalable data solutions.

Required Skills & Experience:

3–5 years of hands-on experience in:

• Azure data services
• Data Modeling
• SQL development and tuning
• Apache Spark
• Strong knowledge of Azure Synapse Analytics.
• Experience in designing data pipelines and ETL/ELT processes.
• Ability to troubleshoot and optimize complex data workflows.

Preferred Qualifications:

• Experience with data governance, security, and data quality practices.
• Familiarity with DevOps practices in a data engineering context.
• Effective communication skills and the ability to work in a collaborative team environment.

Community/ Public Relations Manager

Job Description

We are seeking an enthusiastic and competent Community/ Public Relations Manager to join our HR team on an immediate basis. 

As a Community Manager, you will be responsible for day-to-day engagement activities for employees. To build online & offline forums & increase the participation of employees. If you feel you are a person who can handle & engage people easily, so take a chance to Join our Team.

Roles & Responsibilities

• Set, Plan & Implement various engagement activities.
• Defining & developing a community Management Strategy.
• Organizing various Community building initiatives to cultivate & grow participation in various community Forums.
• Creating Content such as blogs, posts, articles, newsletters, and material for social media channels.

What we are looking for

• At least 0 to 8 years of related experience in Community/ Public Relation Management or Event Management, with product-based or start-up will be plus.
• Degree: MBA with Event Management as specialization will be added on
• Having prior experience with Community Management.
• You are a people person and can empathize and build rapport with others easily.
• You have strong interpersonal skills and can build relationships with and influence stakeholders.
• You have event management skills and can handle several multiple responsibilities in a dynamic, evolving environment.
• You are adept at managing social media.
• You have excellent written & verbal communication skills and can generate impact content.
• You are organized and able to juggle multiple priorities and deliverables.
• Should be people-oriented and results-driven.
• Excellent verbal and written communication skills, with active listening and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company.

Our company name is JNJ Technologies & Services. It is based out of Andhra Pradesh, Vijayawada startup company. We have started in 2023, And it is services based company for two wheelers and Four wheeler. We are dealing with subscription plan of Bike & Car Subscription package start from 2999-21,999.We are having verities of subscription plan variable in duration. We are having verities of subscription plan variable in duration.

Role Description: This is a full-time remote role for a Business Development Associate. We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly

Job Location: Work from home

Selection process: HR Round followed by group discussion and sales manager round.

Salary offered: As per industry standards

Working days: 6 days

Sunday is off

Shifts:10:00am -7:00pm

Qualifications:

• Presentation Skills and Presentations
• Lead Generation
• Strong communication skills
• Excellent written and verbal communication skills
• Ability to work independently and remotely
• Experience in business development or sales is a plus
• Bachelor's degree in Business, Marketing, or Any Graduate

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

Transfer call to the supervisor after initial explanation.

SKILLS:

Excellent spoken English.

Both Graduate/Undergraduate may apply.

Ability to develop good relationships with current and potential clients.

Excellent communication skills.

Knowledge of productivity tools and software.

Ready to work in Nightshift.

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

Full Time @ Anywhere in India

3+ years

• Architecting and implementing the solutions we build
• Working with the team, client and project manager to efficiently deliver projects
• Translating business needs to technical solutions and communicating with the client
• Ensuring that good programming practices are followed
• Supporting other engineers’ growth with your expertise and mentorship
• Taking part in internal initiatives such as performance reviews, technical recruitment, estimation of pre-sale projects

• Ideally 2 years of commercial experience using Node.js

• 3 years of experience using JavaScript (ES2015+)
• Comfortable with DRY & SOLID principles in your own code
• Experience in writing tests using Mocha/Chai/Jest
• Experience with Express.js
• Experience with version control systems, preferably Git
• Hands-on experience with Unix/Linux environment
• Understanding of non-relational/relational databases

• Experience with Angular 2+ and React JS
• Experience with AWS or GCP infrastructure
• Curiosity about new languages, libraries, frameworks
• Contributions to open-source projects

• Passionate about making an impact
• Self-driven & eager to learn new technologies
• Intellectually curious, interested to build complex systems
• Thrive in a highly independent, remote-first environment
• Keen to work with a globally diverse team

• Hybrid Work Option - Step out when you “want to” not when you “have to”
• Work from the comfort of your home or work at the office
• Support for setting up Home-office
• Flexible Work Hours -Work-life balance becomes a lot easier to maintain with the flexibility to plan your work hours 
• Flexible Leave policies
• Life needs a break - casual, parental, sick, or just random. To help you enjoy your leaves without guilt or excuses, we have a ‘no approval needed’ policy
• Health and Wellness - Constant encouragement to stay fit
• We encourage and support our team members to participate in memberships that promote team member health (physical, emotional, and psychological) and fitness
• Reimbursements for medical support
• Career ladder: the freedom to design your own path
• Well defined career ladders to grow, assess and explore your professional journey
• Learning opportunities
• In house learning platforms to partner with you in your growth story
• Wide range of courses and certifications

• Under limited supervision, oversee the design, purchase, installation, and support of network communications and services for customers, including LAN/WAN/SD-WAN services in central and remote offices (requires thorough knowledge of LAN/WAN/SD-WAN systems, networks, and applications).
• Provide technical and procedural direction for the actual implementation of the infrastructure, as well as interface with internal users, development personnel, and other technical staff to understand and meet their requirements.
• Installing, configuring, and supporting network equipment including routers, switches, firewalls, and DNS\DHCP\IPAM solutions.
• Ensures business continuity in the appropriate technology by ensuring systems are configured appropriately in order to optimize performance and to initiate recovery action after system failures.
• Procuring network equipment and managing subcontractors involved with network installation.
• Configuring firewalls, routing, and switching to maximize network efficiency and security.
• Work within a large global team and at times, work after hours and on weekends.
• Work with various networking tools, equipment, and processes.
• Perform third-level support, investigating and addressing faults in the network.
• May be responsible for evaluating current network systems performance and trending.

Qualifications:

• BS/BA degree and/or technical training/certifications (Cisco certifications).
• 5+ years experience in network implementation and operations.
• 5+ years experience working with enterprise Ethernet, VLANs, QoS, routing, switching, and IP addressing.
• Experience working with carrier technologies including MPLS, SDWAN, Ethernet, P2P, and Internet for systems interconnectivity.
• After-hours and weekend work will be required, including participation in the department on-call rotation.
• The candidate needs to be skilled in the analysis, troubleshooting, and resolution of network incidents.
• ITIL familiarization is desired (Incident/Problem/Change/Configuration Management).
• Palo Alto firewall and F5 BigIP load balancer experience.
• BlueCat DNS\DHCP\IPAM experience.
• Experience with Cisco ASR routers and IPSEC tunnels.
• Excellent communication skills and experience effectively communicating with technical and non-technical audiences
• Demonstrated efficient and effective use of problem-solving and task prioritization to solve complex network challenges
• Certificates, Licenses, and Registrations (CCVP, CCNP, CCIE)

ABOUT THE ROLE

Toppr is looking for an Academic Consultant (AC) who is passionate about changing the way millions of children learn. He/she schedules and conducts structured counseling sessions. Through this session, the AC analyses a student’s need for Toppr and helps him/her buy the subscription. ACs at Toppr are enthusiastic about bringing a change in the field of education. They take independent, well-informed decisions based on their insight into ground reality. So, if you love interacting with people, are extremely student-centric and are committed to spread personalized learning, then we are looking for you.

WHY SHOULD YOU JOIN TOPPR

• Weekly incentives: Opportunity to earn incentives on a weekly basis. Participate in regular contests and get a chance to win exciting prizes.
• Perks and bonuses: Earn 3x more than your fixed pay. We appreciate your efforts by providing exciting perks and bonuses tailored specifically for you.
• Custodian of a bright future: Create the right educational path for students.Help them overcome their obstacles to learning by using Toppr.
• As the business grows, you grow: We want Toppr to be built from within. We look at you as someone with the potential to become a future sales leader.
• Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.
• Toppr’s journey, mission, values, future outlook, and footprint across India.
• Spend time with our product and sales experts to get up-to-speed on Toppr’s product, marketing, and sales strategies. Attend counseling sessions with your experienced team members to gain first-hand experience of the counseling process.
• Carry out at least 3 counseling sessions/day with students and their parents at their homes.
• Become an expert at understanding students’ profiles and their problems through structured counseling sessions. Explain to students how Toppr’s personalised learning app addresses their needs.
• Bring in 1.5 lakh+ revenue every week. Manage a portfolio of a large number of students. Watch the revenue you bring in make a widespread impact on Toppr’s business.
• Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.
• MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
• 2 - 4 years of Business to Consumer (B2C) sales experience is preferable. Freshers can also apply.
• Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally. Sound knowledge and understanding of the challenges students face in schools/coaching classes.
• Integrity: As an AC, we entrust you with our Customer Resource Management (CRM) tool and sensitive student-related data. We expect you to handle it with utmost responsibility and care.
• Empathy: Ability to approach any situation with patience and natural empathy.
• Drive: Enthusiasm and will to work relentlessly for achieving and exceeding business targets.
• Communication: Excellent communication skills in English and/or the regional language.
• Continual learning: Eagerness to learn and upgrade your product knowledge. Stay updated about the changes in the educational system.

HOW YOU’LL RAMP

In First Week…

By Day 30…

By Day 90…

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

ABOUT TOPPR

Toppr is India’s leading edtech company with a mission to make learning personalized. Our adaptive after- school learning app for classes 5th to 12th is used by over 60 lakh students. We have the widest syllabus support that covers over 20 subjects, 20 boards, and 50 exams. We believe each child is unique with distinct learning needs. We are building Toppr as an adaptive platform to increase engagement, optimize learning and improve outcomes for all students. Toppr was started in 2013 by IIT Bombay alumni Zishaan Hayath and Hemanth Goteti and is backed by venture capital firms like SAIF, Helion, Eight Roads, and Kaizen.

Requirements

• Laptop
• Two wheeler
• Android device

Benefits

• Unlimited Incentived & Other Allowances

• Must have strong exposure working on Java Script 
  
• Proficient in Javascript frameworks (Vue Js / React Js) is a must
• Strong understanding of REST APIs
• Have experience with common front-end development tools such as Babel, Webpack, NPM is a definite advantage
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of code versioning tools, such as GitHub
• Good to have working experience on CSS pre-processor either LESS or SASS
• Good understanding of BEM (Block, Element, Modifier) methodology