11+ WFM Jobs in India

Key Responsibilities:

📊 Forecasting & Planning

• Analyze historical data and trends to forecast workload and staffing requirements.
• Collaborate with department heads to understand upcoming campaigns or volume spikes.
• Assist in capacity planning for upcoming weeks/months.

📅 Scheduling & Roster Management

• Create efficient shift schedules ensuring adequate staffing for all operational hours.
• Manage leave, shift swaps, breaks, and exceptions.
• Coordinate with HR and Team Leaders for schedule adherence.

🕒 Real-Time Monitoring

• Monitor, agent productivity.
• Send alerts and escalations for any deviation from SLAs.
• Optimize resource allocation during high/low volume periods.

📈 Reporting & Analytics

• Generate daily/weekly/monthly performance reports.
• Analyze adherence, occupancy, shrinkage, and productivity metrics.
• Provide insights and recommendations for operational improvements.

🤝 Collaboration & Communication

• Work closely with Team Leads, QA, HR, and Ops teams to ensure workforce alignment.
• Participate in performance reviews and operational meetings.
• Assist in new agent onboarding and WFM tool training.

Job Title: Technical Recruiter

Location: Indore, M.P. (Work from Office)

Employment Type: Full-Time

Shift: Day Shift

Job Description:

We are looking for an experienced and dynamic Sr. Technical Recruiter to join our team at our Indore office. The ideal candidate will have a solid background in recruiting for technical positions, with the ability to source and attract top talent across various technology domains.

Key Responsibilities:

● Sourcing Talent: Actively use multiple job portals such as Naukri.com, LinkedIn, Monster, and other recruitment platforms to source and attract candidates for technical roles.

● Full-Cycle Recruitment: Manage the entire recruitment process from initial candidate sourcing to final offer negotiations, ensuring a smooth and efficient experience for all parties involved.

● Technical Acumen: Possess a sound understanding of various technologies, including but not limited to Ruby on Rails (RoR), React JS, Java, .NET, PHP, Python, Android/Mobile development, to assess and recruit for diverse technical roles.

● In-House Recruitment: Experience in both in-house and international recruitment, ensuring the ability to handle a diverse set of hiring needs.

Required Skills & Qualifications:

● Experience in in-house or international recruitment, with a focus on technical roles.

● Proficient in using job portals such as Naukri.com, LinkedIn, Monster, and other relevant platforms.

● Strong understanding of various technical stacks like ROR, React JS, Java, .NET, PHP, Python, Android/Mobile Development.

● Excellent communication and interpersonal skills to effectively manage candidate interactions and coordinate with internal teams.

● Ability to work in a fast-paced environment, meet tight deadlines, and handle multiple priorities simultaneously.

🚀 About the Role

Are you ready to take on an exciting challenge in the world of premium travel services? We're looking for a dynamic and ambitious individual to drive growth, develop strategies, and make an impact in both B2C and B2B segments. If youre passionate about sales, market trends, and customer insights, this is the perfect opportunity for you.

🔹 Key Responsibilities

• Promote & Scale the Business Drive growth in both B2C and B2B markets.
• Understand Customer Needs – Identify market demands and tailor solutions accordingly.
• Optimize Business Operations – Improve processes to enhance efficiency and effectiveness.
• Market Trend Analysis – Work closely with the Planning team to identify opportunities and stay ahead of industry trends.

💡 What We’re Looking For

• Strategic Thinker – Ability to refine sales approaches with strong analytical skills.
• Innovative Mindset – Bring fresh marketing insights and creative sales tactics.
• Data-Driven Approach – Use data for market segmentation, targeting, and performance tracking.
• Customer-Centric – Understand customer behavior to create personalized sales pitches.
• Leadership Potential – Take ownership and contribute to a high-performance team.
• Fast Learner & Adaptable – Quick to grasp new processes and drive results.

✨ Why Join Us?

• 🌍 Exciting Growth Opportunity – Be part of a rapidly expanding business vertical.
• 📈 Impactful Work – Your ideas and strategies will directly shape our success.
• 🎯 Career Growth – Develop leadership and business skills for future career advancements.
• 🤝 Dynamic Team – Work with a passionate and driven team in a fast-paced environment.

If you’re ready to take your career to new heights, apply now and become part of our journey! 🚀

 CoinCrowd Specialist Content Writer - Crypto (News & Media)

Coincrowd is an innovative Fintech company. We offer a crypto platform for seamless payments, Crypto Vouchers, crypto trading, portfolio management, real time market data, breaking news and powerful analytics.

Website: https://coincrowd.com/   

Domain : Finance, Blockchain, Crypto

Role :  Permanent full time Employment 

Job Location : Work from Home / Remote

Overview: We are seeking a talented Content Writer with a strong interest and expertise in cryptocurrency and blockchain technology. As a Content Writer specializing in shopping with cryptocurrency, you will play a crucial role in educating and engaging our audience about the benefits, trends, and practical aspects of using cryptocurrency for online shopping.

Responsibilities:

• Research and create compelling blog posts, articles, guides, and other types of content focused on shopping with cryptocurrency.
• Develop content that educates our audience on how to use various cryptocurrencies for purchasing goods and services.
• Stay updated with the latest trends and developments in the cryptocurrency and blockchain space, especially related to retail adoption.
• Collaborate with our marketing and social media teams to create content that aligns with our brand voice and marketing goals.
• Optimize content for SEO to increase organic traffic and visibility.
• Monitor and respond to audience engagement and feedback related to cryptocurrency shopping content.
• Assist in developing content strategies that support our overall marketing objectives.

Requirements:

• Proven experience as a Content Writer or similar role with a strong portfolio of published articles.
• Solid understanding of cryptocurrency and blockchain technology, particularly as it relates to retail and e-commerce.
• Ability to simplify complex topics and explain them clearly and concisely.
• Excellent research skills and a knack for staying updated with industry trends.
• Strong SEO knowledge and experience with content optimization techniques.
• Ability to work independently and meet deadlines.
• Strong communication and collaboration skills.
• Bachelor’s degree in English, Journalism, Marketing, or a related field (preferred).

Bonus Skills:

• Experience with cryptocurrency wallets and payment systems.
• Familiarity with various e-commerce platforms and their integration with cryptocurrency payments.
• Graphic design skills or familiarity with creating visual content.

Why Join Us:

• Opportunity to be at the forefront of the cryptocurrency revolution in retail.
• Work with a dynamic and innovative team that values creativity and collaboration.
• Flexible working environment with opportunities for growth and development.

In recognition of your valuable contributions, you will receive an equity based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.

Company: Scrollengine

Location: Remote

Employment Type: Contract (1 Month) – Extendable based on performance

Compensation: Competitive (Based on Experience)

About Scrollengine

ScrollEngine is a dynamic and fast-growing SaaS platform that provides powerful automation solutions for Shopify merchants. We specialize in seamless integrations, order fulfillment optimizations, and cutting-edge delivery management solutions.

Job Overview

We are looking for a talented and experienced UI/UX Designer to join us for a one-month contract. If you have a passion for designing intuitive, user-friendly interfaces and improving user experiences, this role is for you. Based on the quality of work, we may extend the contract for the next month.

Responsibilities

• Design and enhance UI/UX for web and mobile applications.
• Collaborate with developers and product managers to create user-centric designs.
• Conduct user research, analyze user behavior, and optimize user flows.
• Develop wireframes, prototypes, and visual designs using tools like Figma, Adobe XD, Sketch.
• Improve existing UI components and ensure design consistency across all products.
• Implement UX best practices to improve accessibility and usability.
• Stay updated with the latest UI/UX trends and industry standards.

Requirements

• 1+ years of experience in UI/UX design.
• Strong portfolio showcasing modern, clean, and user-friendly designs.
• Proficiency in Figma, Adobe XD, Sketch, or similar tools.
• Experience with responsive web and mobile design.
• Understanding of UX research methodologies, user testing, and A/B testing.
• Ability to work independently and deliver high-quality designs within deadlines.
• Knowledge of basic front-end development (HTML, CSS, JavaScript) is a plus.
• Strong communication skills and ability to collaborate remotely.

Perks

• Remote work flexibility.
• Opportunity to extend the contract based on performance.
• Work on a fast-growing SaaS product with global impact.

Since their launch in 2020, they have grown 70-80% MoM just by delivering a strong product experience. It is rated 4.7/5 by consumers across Bangalore, and adopted by hundreds of doctors. 

They have been backed by marquee investors. And the overall team is now 100+

About the role

• This role is for an engineering manager/leader who has been leading teams and building products in larger scale startups, serving millions of monthly users. And is ready to upgrade their role from being an engineering manager to playing the engineering head of the company.

• Work closely with the founders and other leaders in the company to build a strong product and business- collaborating to create innovative products that will help define the future of healthcare.

• Build a strong engineering team and processes that enhance their performance and the overall organization.

• Pick the right architecture and tools for building a high performance, robust and scalable engineering platform , in a cost-effective way

Must have

• Has been an experienced Engineering Manager, or Senior Engineering Manager (8 to 10+ years of experience), across at least 1 scaled mobile-first B2C tech startup with paid transactions.

• Strong experience with mobile development: iOS, Android and/or React Native. Not just coding, but also leading mobile-based engineering teams.

• Strong understanding of devops and backend systems needed for scaling. 

• Has led engineering teams that launched products from idea to launch (0 to 1), and launch to scale (1 to 10)

• Has led teams of 10-15+ engineers.

• Comfort in an early stage environment.

• Strong communication and leadership ability- especially in the current remote environment.

• Has built teams from scratch, and been through the ups and downs of building startups and products.

• A passion for building impactful products.

• Strong developer, still codes, and can give the best in their team a run for their money! Is pretty much a full-stack engineer.

• 8-10+ years of experience

Nice to have

• Has founded their own company.

• Built products for healthcare, logistics and/or IoT devices

• Builds things outside of their full-time role- can be through writing, sharing, teaching, building, contributing, etc

Responsible for maintaining all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks, manage and supervise all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

Developing creative digital marketing strategies to meet the decided target.

Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects.

Experience with SEO marketing and related tools.

Strong SEO/SEM capabilities (imperative).

Established capabilities in Google Analytics.

Optimize copy and landing pages for search engine marketing.

Create a report of competitor advertising links.

Sound knowledge of Wordpress, MySQL, XHTML, CSS, Jquery and JavaScript.

Improving the usability, design, content and conversion of the company website.

Review and suggest new technologies and keep the company at the forefront of developments in digital marketing.

Good experience in creating content and copy for the online mediums including blogs, websites, infographics, online videos, competitions, and social media campaigns. Impeccable spelling and grammar.

Keep pace with SEO, search engine, social media and internet marketing industry trends and developments.

Experience in managing and guiding a team and bringing out the best results.

Job Types: Full-time, Part-time, Fresher, Freelance

Salary: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• SEO: 1 year (Preferred)
• PPC Campaign Management: 1 year (Preferred)
• total work: 1 year (Preferred)

Ability to Commute:

• Hyderabad, Telangana (Required)

Ability to Relocate:

• Hyderabad, Telangana: Relocate before starting work (Required)

Job Description

 It is a global health and fitness platform that aids users to achieve their true physical and mental potential. We started with the vision to help people transform themselves by giving them access to content and programs that work on aspects of mind, body and recovery. Everyone on this team has a unique and mutually exclusive set of skill, building this company like founders. The platform is a combination of technology, science, art and most importantly people and is therefore driven by the knowledge and experience of world’s best coaches, sports science experts, neuroscientists and psychologists. Our insight is that transformation does not need to be about setting unrealistic goals or killing oneself in the gym. We believe in a more structured, incremental and scientific approach to tap into our true potential. We believe this is not just about how the world perceives us; but more about a way of life we believe in.

Responsibilities: -

We are looking for solid senior back-end developers who are well-versed with NodeJs.

We are looking at folks who have a minimum of 5-6 years of experience in back-end development and have been strong experience.

The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.

Practical experience in building APIs.

Experience with RabbitMQ or similar queuing system.

Experience with Redis/ElasticSearch is a plus. Familiarity with CI/CD pipeline tools like Jenkins.

Practical experience with Git.

A knack for benchmarking and optimization

Remote Workers would also do…

RESPONSIBILITIES 

• BA Workstream: Ability to understand the objectives and goals of the project, and to contribute to the development of the project plan through identifying BA scope of work, advocating approach, and methodologies.
• Create BA Work Packages: Ability to breakdown the BA Scope of Work into manageable work packages to support the overall delivery of the plan.
• Scope and document requirements: Ability to understand, capture, and model functional, non-functional (operational), and interface requirements for users of a system.
• Designing and enhancing Business Processes: Ability to create maps (or models) of workflows, services design, and customer journeys for the business, organization, system, or software. Process maps are created by eliciting new requirements as well as identifying existing functionalities and processes in an organization. Documenting behavior models using use cases, user experience design, storyboards, user profiles, and user stories.
• Analysis & estimation of solution options: Ability to undertake quality initiatives and measure them with the right metrics. Be able to develop meaningful key performance indicators (KPIs).
• Training &Communications: Work with learning and comms team to provide inputs on new functionality, enhancements, process changes, etc. to drive adoption
• Digital Capability: Having had experience in, or capability to, enable customer experiences through the use of digital technologies through placing the customer at the center of everything we do.

WHAT WE'RE LOOKING FOR

• Holds a Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related fields
• Minimum 4+ years of work experience as a BA required in Software development projects
• Industry certification in Business Analysis like CBAP, Agile business analysis, etc.
• Prior experience or a background in software development.
• High attention to detail and work ethics which encourages accuracy
• Involvement in digital transformation or multi-system integration project
• Strong written and oral communication skills with IELTS ( or any other equivalent English proficiency score of 7 or above)
• High level of computer user ability, including Ms Word, Ms Visio, Ms Excel, Ms Power Point, Outlook
• Agile qualification and experience
• Must have strong interpersonal skills and desire to work in a dynamic and fast-paced environment
• Must have the ability to work autonomously, be self-motivated, and a strong team player
• Great can-do flexible attitude that thrives in a collaborative makes it happen environment. Attitude is everything!