11+ WFM Jobs in India

Key Responsibilities:

📊 Forecasting & Planning

• Analyze historical data and trends to forecast workload and staffing requirements.
• Collaborate with department heads to understand upcoming campaigns or volume spikes.
• Assist in capacity planning for upcoming weeks/months.

📅 Scheduling & Roster Management

• Create efficient shift schedules ensuring adequate staffing for all operational hours.
• Manage leave, shift swaps, breaks, and exceptions.
• Coordinate with HR and Team Leaders for schedule adherence.

🕒 Real-Time Monitoring

• Monitor, agent productivity.
• Send alerts and escalations for any deviation from SLAs.
• Optimize resource allocation during high/low volume periods.

📈 Reporting & Analytics

• Generate daily/weekly/monthly performance reports.
• Analyze adherence, occupancy, shrinkage, and productivity metrics.
• Provide insights and recommendations for operational improvements.

🤝 Collaboration & Communication

• Work closely with Team Leads, QA, HR, and Ops teams to ensure workforce alignment.
• Participate in performance reviews and operational meetings.
• Assist in new agent onboarding and WFM tool training.

As a Medical Representative, you will be responsible for promoting and selling pharmaceutical products to healthcare professionals, including doctors, pharmacists, and other medical staff. Your goal is to build strong relationships with these professionals, provide them with the necessary information about products, and help them make informed decisions for the benefit of their patients.

Igeeks The One-Stop Learning Platform

Igeeks provides internship training on the latest cutting edge technologies in the industry for easy placements of students. We provide hands-on experience on our real time projects to expose the students on the real world challenges and industry standards of implementing a project. Igeeks will provide the internship certificate on successful completion of internship parameters. 18 Year of Experience in Educational Research & Training |Trusted by 50+ University/Institution Partners Pan India. Our Award Winning Tech Team have trained thousands of students and have guided over 5000+ working projects via Practical Research based Project training, out of which some of the projects have won best project awards at various national & international competitions and expos.

 Benefits:

·Opportunity to learn under the professional and experienced software programmers.

·Gain the ability and credentials required to score the best software engineers jobs in the industry.

·Get the confidence and knowledge to handle all kinds of challenges in a real-time work environment.

·The main benefit to the student is enhancing employ-ability and increasing the industry readiness for the IT industry.

The domains in which we offer internships programs, which might interest you are as follows.

Computer Science Engineering (CS, IS, IT, MCA, BCA).

Electronics Engineering (ECE, EEE, TCE, IE, BIO, ME).

Mechanical Engineering.

Civil Engineering.

Management & Commerce (BBA, B.com, MBA).

For more information refer to the official website here: www.igeekstechnologies.com

Who is eligible to apply for Internship Training?

B.E/B.Tech, M.E/M.tech B.Sc, BCA, B.Com, BBA, MCA, MBA (Students belongs to 2nd Year Student / 3rd Year Student / 4th Year Student / Passed Out Student / Fresher’s/Job Seekers) can apply for this Internship. Training which provides the students to have real time exposure to Industry.

How to register?

Internship Application Form,Fill the Application:  https://forms.gle/pGA8KDDiLSWxdTnf9

Program Details:

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New Internship Batch Starting from 25th August & 5th September 2024.

We request you to share the information to all the students to do their Internship at our prestigious organization in Bangalore

Role: Sr. Principle Engineer -Firmware

Experience: 8 to 10 Yrs.

Job description:

Primary skills:

-        At least 8 years of working experience on embedded firmware development

-        Experience in multithreaded programming, network programming (wired and wireless protocols), real-time programming, cross-platform and cross-language development

-        Prior experience with overseeing board bring-up and validation

-        Hands-on experience on driver development for various sensors,Flash,PMIC

-        Working knowledge of communication protocols like UART, I2C, SPI, USB, Ethernet, etc

-        Product development experience with range of microcontroller/microprocessor architectures, adoption of bare-metal, RTOS and Linux operating systems on new platforms

-        Minimum 2+ years of experience doing hands-on software development in Bluetooth domain; application, framework, Bluetooth stack or drivers

-        Working Experience In display driver development with MIPI/LVDS/QSPI will be a value addition

-        Experience with hardware lab equipment such as digital scope, logic analyser and JTAG

-        Understanding of embedded development constraints and system performance

-        Hands-on Experience on System level integration

-        Experience with programming in C/C++/python

-        Experience in reading schematics

Secondary skills:

-        Version Control System

-        Working experience on BLE SoC like Nordic, Ambiq, Dailog

-        Bug Tracking

• Design and Build sophisticated and highly salable apps using Flutter.
•  Translate and Build the designs into high-quality responsive UI code.
•  Write efficient queries for core Data.
•  Use of Model-View-Controller (MVC) and Model-View-ViewModel-Controller (MVVM) architecture and develop maintainable, testable and functional software that meets product requirements.
•  Resolve any problems existing in the system and suggest and add new features in the complete system.
•  Follow the best practices while developing the app.
•  Use CI/CD for smooth deployment.
•  Document the project and code efficiently.
•  Manage the code and project on Git to keep in sync with other team members and managers.
•  Suggest new features and/or enhancements.
•  Maintaining software through product life cycle including design, development, verification and bug fixes.
•  Write tests for the App.
•  Knowledge of different state management libraries like BloC,  GetX, Provider will be a plus point.

• Meeting with the design team to review website and application requirements.
• Setting tasks and development goals.
• Configuring the company SharePoint systems to specified requirements.
• Developing new web components using XML, .NET, SQL, and C#.
• Designing, coding, and implementing scalable applications.
• Extending SharePoint functionality with forms, web parts, and application technologies.

Creating detailed, comprehensive and well-structured test plans and test cases Estimating, prioritizing, planning and coordinating testing activities

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.

QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

The QA engineer role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.

Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Responsibilities

Review requirements, specifications and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive and well-structured test plans and test cases Estimate, prioritize, plan and coordinate testing activities Design, develop and execute automation scripts using open source tools Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams (e.g. developers and product managers) to identify system requirements Monitor debugging process results Investigate the causes of non-conforming software and train users to implement solutions Track quality assurance metrics, like defect densities and open defect counts Stay up-to-date with new testing tools and test strategies Requirements

Proven work experience in software development Proven work experience in software quality assurance Strong knowledge of software QA methodologies, tools and processes Experience in writing clear, concise and comprehensive test plans and test cases Hands-on experience with both white box and black box testing Hands-on experience with automated testing tools Solid knowledge of SQL and scripting Experience working in an Agile/Scrum development process Experience with performance and/or security testing is a plus Degree not mandatory , More like good to have

We are looking for a Technical Lead - Java to join our awesome team and deliver a streamlined user experience. We want a team member who is well versed and comfortable spanning the full development lifecycle, from requirements identification and prototyping, through design and implementation. We want a team member who Leads projects and teams. Participates in and supports initiatives outside of the main area of responsibility.

Engineering and Delivery

• Responsible for the quality and quantity of the engineering output.
• Responsible for the continuous, iterative improvement of our engineering team.
• Responsible for the overall planning, execution, and success of complex technical projects.
• Work closely with the client & product management team to ensure we are building the best products & team is aligned to product goals.
• When necessary, act as Programmer, QA, Architect, PM, etc for short periods of time.

Managing and Directing

• Talk to engineers to tease out concerns early, then fix them when possible.
• Resolve conflicts or performance problems with engineers.
• Embody the engineering culture and contribute to its advancement, inspiring everyone to live up to it.
• Maintainer and contributor to our company engineering internal and public artifacts such as our quality standards and guidelines.
• Represent the engineering with other departments and ensure we provide engineering support wherever necessary in the company.
• Support team happiness. :)

Hiring and Training

• Attract, nurture, coach, and retain talent.
• Ensure every assigned engineer has a career progression plan with regular check-in points and real-time feedback.
• Ensure engineers are provided with continuous and valuable learning opportunities.
• Contribute to determining engineering salary ranges and adjustments.
• Contribute to defining and building the vision for our engineering organization.
• Contribute to defining quality standards for our work.
• Contribute to creating training and learning material and opportunities for engineers.

Strategy and Consulting

• Run and/or participate in project kick-offs.
• Work with your team to select and design the software architecture, tools, and platforms used to deliver client projects.
• Define quality standards for client projects.

• BSc/BE/BTech in Computer Science, Engineering or a related field
• 4+ years Experience working with JAVA technology
• Knowledge of Spring boot, Spring MVC frameworks
• Knowledge of React and other JavaScript frameworks
• Good knowledge of operating systems and networking concepts
• Aggressive problem diagnosis and creative problem solving skills
• Startup mentality, high willingness to learn, and hardworking
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Good to have - Experience with Google Maps API
• Good to have - Familiar with testing frameworks (Ex. Jasmine)