Cutshort logo
DEMAND MEDIA BPM LLP logo
Analyst-WFM
DEMAND MEDIA BPM LLP's logo

Analyst-WFM

Darshana Mate's profile picture
Posted by Darshana Mate
1 - 5 yrs
₹2L - ₹6L / yr
Pune
Skills
WFM

Key Responsibilities:

šŸ“Š Forecasting & Planning

  • Analyze historical data and trends to forecast workload and staffing requirements.
  • Collaborate with department heads to understand upcoming campaigns or volume spikes.
  • Assist in capacity planning for upcoming weeks/months.

šŸ“… Scheduling & Roster Management

  • Create efficient shift schedules ensuring adequate staffing for all operational hours.
  • Manage leave, shift swaps, breaks, and exceptions.
  • Coordinate with HR and Team Leaders for schedule adherence.

šŸ•’ Real-Time Monitoring

  • Monitor, agent productivity.
  • Send alerts and escalations for any deviation from SLAs.
  • Optimize resource allocation during high/low volume periods.

šŸ“ˆ Reporting & Analytics

  • Generate daily/weekly/monthly performance reports.
  • Analyze adherence, occupancy, shrinkage, and productivity metrics.
  • Provide insights and recommendations for operational improvements.

šŸ¤ Collaboration & Communication

  • Work closely with Team Leads, QA, HR, and Ops teams to ensure workforce alignment.
  • Participate in performance reviews and operational meetings.
  • Assist in new agent onboarding and WFM tool training.


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About DEMAND MEDIA BPM LLP

Founded :
2022
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

Demand Media specializes in a wide range of data driven B2B marketing services geared towards promoting SaaS offerings.


Our marketing experts ace demand gen which enables them to devise, nurture and efficiently execute customized marketing plans to resonate with your brand persona.

Read more

Candid answers by the company

What does the company do?
What is the location preference of jobs?

B2B Marketing Solutions, List Building and Email Marketing, Lead Generation, Demand Generation, Content Syndication, Online Lead Generation, Market Research Solution, Account Based Marketing, Market Research, Appointment Setting, Lead Nurturing, Marketing Automation, ROI Marketing and Sales Strategies, B2B Lead Generation, Webinar Promotion, B2B Marketing Company, Intent Based Marketing, Email Marketing Services, Inbound Marketing, Data Research, and ABM, BPO, Cost Reduction, Efficiency, and Backoffice

Company social profiles

bloglinkedin

Similar jobs

Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Bengaluru (Bangalore)
3 - 8 yrs
₹17L - ₹40L / yr
User Experience (UX) Design
Product design
User Interface (UI) Design
Interaction Design
Top product only
+1 more

Role & Responsibilities

Lead and deliver designs that are innovative and sophisticated, buildable and scalable, and thoroughly documented.

Be responsible for delivering on our vision and strategy for customers and support the app team in shaping ACKOʼs

roadmap for D2C ensuring design tasks are prioritised in line with the agreed product goals and metrics.

Drive design tasks aligned with our product goals and metrics by collaborating closely with strategy, product, and business teams.

Take ownership of the entire user journey, from ideation and prototyping to user testing and final production, ensuring timely delivery.

Utilise data insights, including metrics and usability studies, to inform and refine design decisions.

Demonstrate a strong understanding of design patterns, best practices, and standards for both iOS and Android platforms.

Effectively communicating and collaborating with engineering teams to ensure seamless implementation of designs

Read more
Arting Digital
Harleen Kaur
Posted by Harleen Kaur
Pune
5 - 10 yrs
₹6L - ₹12L / yr
VMWare
Solution architecture
Hyper V
NetApp
Veritas

Key Requirements:Ā 


Ā·Ā Ā Providing technical support to sales team and ensure their successĀ 

Ā·Ā Ā Ā Should be able to prepare the technical BOM, RFPs/ RFQs depending on the exact need of the customerĀ 

Ā·Ā Ā Ā Be comfortable engaging at all levels within customers and OEM organizationsĀ 

Ā·Ā Ā Ā Translate customer requirements and IT strategies into deliverable solutions and transformation planĀ 

Ā·Ā Ā Ā Architect solutions to meet the unique requirements of Shro emerging customers and deliver proof of Ā Ā concepts (POCs) and pilot implementations for HCI, Storage Solution, Backup solutions, and virtualization solutions portfolioĀ 

Ā·Ā Ā Learn new technologies and apply these concepts to customer needsĀ 

Ā·Ā Ā Define value propositions, positioning and differentiation to competitor’s solutions in addressing customer pain points.Ā 

Ā·Ā Ā Define and drive a programmatic pre-sales consulting engagement approach into target accounts and territories.Ā 

Ā·Ā Ā Complete the technical requirement for request for information (RFI) and request for proposal (RFP)Ā 

Ā·Ā Ā Support and develop existing customer and partner relationships and skillsĀ 

Ā·Ā Ā Ā Excellent communication and presentation skills over phone, email, webcast, video and public conference.Ā 

Ā·Ā Ā Ā Should have extreme passion for TechnologyĀ 

Ā·Ā Ā Ā Should be a quick learner & should have the ability to adapt new technical skillsĀ 

Ā 

Experience & Technical SkillsĀ 


Ā·Ā Ā More than 5 years’ experience in pre-sales capacity, consultant role with customer focus, or equivalent experienceĀ 

Ā·Ā Ā Excellent communication and presentation skills over phone, email, webcast, video and public conferenceĀ 

Ā·Ā Ā Strong technical knowledge in HPE HCI Solution, Virtualization Technologies VMware, Hyper-V, Strong technical knowledge in Storage Management System of HPE, NetAPP,Ā Ā 

Ā·Ā Ā Experience with Backup Technology Tape Based & Disk Based solutionsĀ 

Ā·Ā  Experience with designing Backup Application Software like Veritas, Symantec, CommvaultĀ 

Ā·Ā Ā Hands-On experience of Hypervisors like VMware & HyperV. Backup tools like Veritas & CommVault;Ā Ā 

Ā·Ā Ā Hands on experience of HPE Server & Storage product line.Ā 

Ā·Ā Ā Experience of configuration tool like HPE OCA toolĀ Ā Ā 

Ā 

Technical CertificationĀ 

Ā·Ā HPE Server Storage ASE, MASE CertificationĀ Ā 

Ā·Ā  VMware Certified ProfessionalĀ 

Ā·Ā Ā Certifications – in Virtualization, Backup solution, Servers & Storage ConsolidationĀ 


Read more
An influencer marketplace
An influencer marketplace
Agency job
via Qrata by Blessy Fernandes
Mumbai
4 - 7 yrs
₹13L - ₹25L / yr
skill iconReact Native
Mobile App Development
skill iconRedux/Flux

Role:

  • You will be a guide in the entire application lifecycle including research, design, development, testing (dev owns quality), along with continuous deployment and delivery
  • You will apply the latest technology thinking from our tech radar, adopt best design practices to solve complex problems and ensure our product is the best in usability.
  • You will analyze business, technology challenges and suggest solutions

This opportunity is for you if,

  • 4 to 6 years overall experience, 2 to 3 years experience in React Native
  • You have experience with building and shipping React Native powered products at scale using Redux/MobX frameworks Android (Java) and iOS (Swift) background
  • You have experience in building, deploying, and monitoring changes to critical user flows without disrupting the customer experience and business
  • You have the capability to execute rapidly and efficiently in an unstructured entrepreneurial environment
  • You have experience with architecture and implementing component-based UI frameworks and design systems
  • You have experience working on small, fast-moving teams Understanding of CS fundamentals and how they apply in a front-end engineering scope
  • You have knack for writing clean, readable, re-usable code
  • You are a great analytical & logical thinker and someone who loves solving problems

Ā 

Read more
SuperSeva Services Pvt Ltd.
Keziah Robinson
Posted by Keziah Robinson
Noida, Gurugram
1 - 3 yrs
₹1.5L - ₹2L / yr
Front office
Office administration
Job Role: Front Office Executive

Work Dynamics
What this job involves:
• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
• Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
• Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
• Ensure Accenture specific processes/manuals is followed
• Visitor admission is properly authorized
• Assisting with special needs for visitors with disabilities.
• Ensuring basic cleanliness of lobby, lifts and public area.
• Ensure the laptop details are scanned and check for Govt. ID’s.
• Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
• Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
• Client safety and security protocols are followed
• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
• Giving daily handover of tasks completed and pending
• Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc.
• Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
• Issuing Temporary access cards to Accenture employees & following up via emails for returning cards.
• Handling cash and maintaining the VMS register .
• Regular checking/monitoring of emails addressed to reception and prompt reply of all email.
• Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested.
• Following up with teams to ensure approvals are in place for all upcoming visits
• Updating the agenda of Client visit at Innovation Hub .
• Checking the Client welcome screen and getting it updated by IT team .
• Coordinating with HK for proper cleaning and maintenance e of lobby .
• Checking that Client Elevator is well maintained operational all the time
Read more
BKS MyGold
at BKS MyGold
1 recruiter
suurya prabhat
Posted by suurya prabhat
Hyderabad
1 - 4 yrs
₹4L - ₹10L / yr
skill iconFlutter
DART
RESTful APIs
UML
skill iconAndroid Development
+2 more

Job responsibilities:

  • Design and develop high-volume, low-latency applications for mission-critical systems, delivering high availability and performance
  • Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores, and support.
  • Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
  • Write well-designed, testable, efficient code
  • Ensure designs are in compliance with specifications
  • Prepare and produce releases of software components
  • Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
  • Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.

Desired Profile:

  • Knowledge and experience in Flutter Framework and DART programming
  • Hands-on experience in using RESTful APIs
  • Hands-on experience in designing and developing micro-services architecture and containers
  • Object-oriented analysis, UML, and design using common design patterns.
  • Hands-on experience in the development IDE Android Studio, Android SDK, Firebase Test Lab
  • Experience with offline storage, threading, and performance tuning
  • Familiarity with push notifications
  • Familiarity with IOS integration with Flutter
  • Experience using GitHub or a similar environment
  • Experience with Agile development is a plus
  • Experience with Material Design and Android UI design principles, patterns, and best practices
  • Good knowledge of adding third-party libraries
  • Ability to understand business requirements and translate them into technical requirements
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
  • A track record of delivering successful complex consumer product apps (finance apps, e-commerce apps)
  • Critical thinker
  • Knoweldge on Adobe XD/ Figma/ Sketch
  • knowledge on GetX will be plus
Read more
Staffchase
at Staffchase
1 recruiter
surbhi sethia
Posted by surbhi sethia
Ahmedabad
1 - 3 yrs
₹3L - ₹5L / yr
Communication Skills
Screening
Sourcing
Interviewing
Recruitment
Roles and Responsibilities
Screen and interview candidates to ensure we put forward the best quality candidates to clients
• Consult with clients on overall hiring strategies and tailor your approach accordingly
• Keep up-to-date with latest industry trends to ensure candidates can be evaluated against industry-standard assessments
• Build and develop your client portfolio, providing expert consultation to ensure repeat business
• Generate new leads and clients using your network of contacts
• Network online and offline with potential candidates to promote our employer brand and ensure we attract the best professionals.
Read more
MathonGo
at MathonGo
1 recruiter
G Pritiranjan
Posted by G Pritiranjan
Bengaluru (Bangalore)
1 - 2 yrs
₹5L - ₹10L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
Let's talk straight to the point so that you don't waste time reading the same old intro.

What you must know
  1. Minimum product development experience of 1+ years with expertise in designing and implementing high-performance mobile applications
  2. Well-versed in Java, Kotlin, JavaScript, XML, and JSON.
  3. Thorough knowledge of Android APIs and platform capabilities
  4. Working knowledge of the mobile landscape, architectures, trends, and emerging technologies.
  5. Have published one or more apps in the Play Store
  6. Complete knowledge of app testing & releasing
  7. Familiarity with popular android libraries/methods like OkHTTP, Retrofit
If you have these, then its ++
  1. Experience in builidng educational apps.
  2. Experience with MathJax, KaTex
  3. Working experience with ReactNative

What to expect from us

  1. We won't see your college or degree. If you know your job, you will be paid well
  2. Good learning curve
  3. No boring meetings, PPTs. Straight to the point work.
Read more
Workforce Management Solutions Co.
Workforce Management Solutions Co.
Agency job
via Unnati by Swati Joshi
Pune
3 - 7 yrs
₹8L - ₹15L / yr
Project Management
Project Manager
Project coordination
Project planning
PMP
+4 more
Become part of a global AI / ML team looking for smart, motivated and dedicated professionals ready to exploit technological possibilities.
Ā 
Our client is a Europe headquartered AI-Powered process automation pioneer, which is using its intelligent solutions to help organizations handle their documentation, email and chat processes. They have created digital employees or bots, which can be delegated to act as modules to quickly handle repetitive tasks and simplifying these functions. Such automation aims to improve work quality, customer satisfaction, employee productivity and eventually to reshape business goals and performance.

Based out of Norway, and presence in many countries, their solutions are being implemented in various industries ensuring efficient and smarter automation. Within 4 years of its existence, the company has seen 3 times revenue growth and over 100 employees building global and economical solutions and a diverse organisation well prepared for the future.
Ā 
As aĀ Technical Project Manager-Software Development, you will have the unique opportunity to lead complex projects with diverse team of highly qualified, multidisciplinary, agile, global team located in several continents.
Ā 
What you will do:
  • Aligning product roadmap with delivery goals to ensure prioritizations of resources and tasks during sprints
  • Coordinating with product managers, business analyst and development teams for execution of projects
  • Helping in the definition of sprint goals and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensuring relevant stake holders are up to date with necessary information
  • Resourcing availability and allocation
  • Developing a detailed project plan to monitor and track progress
  • Managing changes to the project scope, project schedule using appropriate verification techniques
  • Measuring project performance using appropriate tools and techniques
  • Performing risk management to minimize project risks
  • Creating and maintaining comprehensive project documentation
  • Tracking project performance, specifically to analyse the successful completion of short and long-term

Ā 

What you need to have:
  • Bachelor’s or master’s degree in IT
  • 3+ years as Technical Project Manager
  • Experience with Agile development (Scrum/ Kanban) is must
  • Experience with task tracking systems like Jira, VSTS is must
  • Solid organizational skills including attention to detail and multitasking skills
  • Experience with project management tools like MS Project is a plus
  • Project Management Professional (PMP) / PRINCE II certification is a plus
  • Good knowledge of software life cycle and processes and various methodologies
  • Resource planning, performance management and team motivational skills are must.
Read more
Quantinsti Quantitative Learning
Shriyam Sunil
Posted by Shriyam Sunil
Mumbai
3 - 7 yrs
₹8L - ₹12L / yr
User Experience (UX) Design
skill iconHTML/CSS
Wireframing
About QuantInsti QuantInsti (QI) is one of the pioneer institutes to learn Algorithmic & Quantitative Trading. We have a structured Executive Program (EPAT) to help the professionals gain expertise in this field. You can read about our Alumni and their success stories here. QuantInsti has launched its own EdTech Platform, Quantra(https://quantra.quantinsti.com/). Quantra is a self-paced learning portal that focuses on imparting quantitative & algorithmic trading concepts through highly interactive exercises developed under the expert guidance of successful practitioners. This portal is positioned to be the one-stop solution ā€˜for everything algo’! This is an industry which is seeing billions of dollars poured in year after year. With Quantra being at the heart of both EdTech and FinTech, it provides great opportunity to grow exponentially. Why QuantInsti ā— Growth, period. We are a highly growth-focused organization for all stakeholders, including the most valuable stakeholder: You ā— Open office culture, no cabins or cubicles, We believe in team building ā— The pioneer in the algorithmic trading education domain in Asia ā— Huge opportunities to learn about the hotbed of algorithmic trading ā— Regular fun/adventure events including treks, informal competitions, CSR activities, sports, parties, etc. ā— Work along with an energetic and young team who has internalized our better aligned motto: party hard, work harder! ā— Working with this company in its early days will allow for rapid growth, while providing you the opportunity to contribute to important business decisions and shape the product. Responsibilities ā— Design product workflows that ensure maximum user satisfaction ā— Design simple UI and elegant solutions to complex problems ā— Define the direction of the UI language the company should take ā— Work with sketches, wireframes, and prototypes to communicate with stakeholders and validate concepts and hypotheses with our end users ā— Have ownership of your work, accountable for your results ā— Work with the trading advisory team, designers and engineering team to build products with good UI/UX ā— Blog about what you've achieved Requisites ā— Expertise in designing complex consumer applications ā— 3+ Years’ experience in the field of digital product design ā— Experienced in conducting user research and usability testing, and turning the output into data that can drive product design decisions is a plus ā— Ability to communicate effectively with different audiences ā— Strong aesthetic sense
Read more
RentSher
at RentSher
1 recruiter
Abhijit Shaha
Posted by Abhijit Shaha
Bengaluru (Bangalore)
5 - 17 yrs
₹10L - ₹15L / yr
skill iconJavascript
skill iconAmazon Web Services (AWS)
Mobile App Development
skill iconPHP
skill iconLaravel
+2 more
Work in a role of CTO to build industry-defining features of sharing economy startup. You will need to manage the entire codebase, ensure scalability, security, and performance, do coding as and when required and manage in-house as well as external teams
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos