
Key Responsibilities:
š Forecasting & Planning
- Analyze historical data and trends to forecast workload and staffing requirements.
- Collaborate with department heads to understand upcoming campaigns or volume spikes.
- Assist in capacity planning for upcoming weeks/months.
š Scheduling & Roster Management
- Create efficient shift schedules ensuring adequate staffing for all operational hours.
- Manage leave, shift swaps, breaks, and exceptions.
- Coordinate with HR and Team Leaders for schedule adherence.
š Real-Time Monitoring
- Monitor, agent productivity.
- Send alerts and escalations for any deviation from SLAs.
- Optimize resource allocation during high/low volume periods.
š Reporting & Analytics
- Generate daily/weekly/monthly performance reports.
- Analyze adherence, occupancy, shrinkage, and productivity metrics.
- Provide insights and recommendations for operational improvements.
š¤ Collaboration & Communication
- Work closely with Team Leads, QA, HR, and Ops teams to ensure workforce alignment.
- Participate in performance reviews and operational meetings.
- Assist in new agent onboarding and WFM tool training.

About DEMAND MEDIA BPM LLP
About
Demand Media specializes in a wide range of data driven B2B marketing services geared towards promoting SaaS offerings.
Our marketing experts ace demand gen which enables them to devise, nurture and efficiently execute customized marketing plans to resonate with your brand persona.
Candid answers by the company
B2B Marketing Solutions, List Building and Email Marketing, Lead Generation, Demand Generation, Content Syndication, Online Lead Generation, Market Research Solution, Account Based Marketing, Market Research, Appointment Setting, Lead Nurturing, Marketing Automation, ROI Marketing and Sales Strategies, B2B Lead Generation, Webinar Promotion, B2B Marketing Company, Intent Based Marketing, Email Marketing Services, Inbound Marketing, Data Research, and ABM, BPO, Cost Reduction, Efficiency, and Backoffice
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Job Title: Senior .NET Developer
Location: Kolkata
Job Type: Full-time
Experience: 8-15 years
Job Description:
We are seeking a highly skilled Senior .NET Developer with 8 -15 years of experience to join our team. The ideal candidate will have a strong command of .NET development and excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.
Responsibilities:
- Lead the design, development, testing, and deployment of high-quality .NET applications.
- Mentor junior developers and provide technical guidance and support.
- Collaborate with project managers, business analysts, and stakeholders to gather requirements, define project scope, and contribute to system architectural design and planning discussions.
- Communicate effectively with team members, stakeholders, and clients to understand project requirements, provide updates on project progress, and participate in Code Reviews with Peers/Technical Lead.
- Stay updated with the latest technologies, trends, and developments in .NET development and implement best practices, coding standards, and design patterns to ensure robust and scalable solutions.
- Troubleshoot and debug issues to maintain the stability and performance of existing applications, identify issues, conduct root cause analysis, and recommend/implement solutions.
- Document technical specifications, system architecture, and development processes, and develop relevant documentation around the solutions.
- Estimate and develop scalable solutions using .Net technologies in a highly collaborative agile environment with strong experience in C#, ASP.net Core, Web API, Develop SP, query, and table schema in SQL Server, and perform unit, integration and system testing to ensure quality release of the product.
- Contribute to system architectural design and planning discussions.
- Take initiative and ownership to drive development projects and invest in self-development.
- 4-6 years of experience designing and developing n-tier Web applications using .Net Framework, .Net Core, ASP.Net, WCF and C#, MVC 4/5 Web Development, RESTful API Services, Web API and JSON.
- Exposure to Agile Scrum and associated framework, User Stories/product backlog, and TFS/JIRA Usage.
- Knowledge of scripting frameworks like ReactJS, and experience with source control like Git or Bitbucket is preferred.
- Proven experience with AJAX, jQuery, JavaScript, and CSS, knowledge of SOLID principles, and working experience with design principles including design patterns.
- Good exposure to one or more implementations of CI & CD using Jenkins, and Docker containerization.
- Knowledge of API development with an understanding of HTTP and REST architecture.
Eligible Criteria:
- Excellent verbal and written communication and organizational skills, keen attention to detail, and multi-tasking abilities.
Ā· Bachelor's degree in Computer Science, Engineering, or a related field.
Ā· 5-10 years of professional experience in .NET development.
Ā· Extensive knowledge and experience with C#, ASP.NET, MVC, Web API, and SQL Server.
Ā· Proficiency in Azure cloud & related environments
Ā· Experience working in Agile methodologies and collaborative team environments.
Ā· Excellent problem-solving skills and attention to detail.
Ā· Ability to work independently and as part of a team, with a proactive and positive attitude.
Ā· Familiarity with front-end technologies such as HTML5, CSS3, JavaScript, and frameworks like ReactJS is a plus.
Ā· Certifications in .NET development or related technologies are desirable but not required.
Benefits: Salary as per Market standard, PF, Medical insurance for permanent employees.
Employment Type
Full-time
Responsible for acquiring or generating business through tie-ups with trade associations, government agencies.
Responsible for seting up meetings with government agencies and other related associations
Building alliances with government agencies and associations through cold call.
Candidate should have handled institutional sales and has dealt with governement agencies.
Candidate should have zeal and passion to work in a startupĀ
Candidate should have ability to generate business through tele sales.


JOB DESCRIPTION:
Ā
Role: Software Engineer (.Net Developer)
Location:Ā Chennai
Experience: 3 ā 5 years
Ā
Mandatory SkillsĀ
- Should have good knowledge in Object Oriented Programming concepts.Ā
- Good knowledge inĀ http://asp.net/" target="_blank">ASP.NET, MVC and C#
- Understanding of JavaScript, HTML5 and CSS.Ā
- Good Knowledge in SQL Server and RDBMS concepts.
Desired Skills set:
- Create systems with .NET framework 4.x /Ā http://asp.net/" target="_blank">ASP.NETĀ MVCĀ / SQL Server 2008-2016 / WCF / Web Services /Ā WebAPIĀ based on the design specification.
- Ability to create and optimizeĀ SQL Server 2008-2016Ā stored procedures.
- ExperienceĀ with JQueryĀ or similar technologies.
- Knowledge on .Net Core is an added advantage.
Description:
- Understanding on performing analysis and design, and develop the small/large-scale systems.
- Responsible for developing new programs and proofing the program to develop needed changes to assure production of a quality product.
- Tests the written programs to ensure that logic and syntax are correct, and that program results are accurate.
- Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
- Strong grasp of OO principles
- 1+ years of development experience in OO languages such as C# and MVC architecture.
- Sound knowledge of SQL and database technologies
- Knowledge of Agile Methodologies such as Extreme Programming (XP) & Scrum
Educational Requirements:
B.E , MSc (CS), MCA
Ā
Ā
Ā
- Create and maintain optimal data pipeline architecture,
- Assemble large, complex data sets that meet functional / non-functional business requirements.
- Author data services using a variety of programming languages
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and Azure ābig dataā technologies.
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
- Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Keep our data separated and secure across national boundaries through multiple data centers and Azure regions.
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Work with data and analytics experts to strive for greater functionality in our data systems.
- Work in an Agile environment with Scrum teams.
- Ensure data quality and help in achieving data governance.
Ā
Basic Qualifications
Ā
- 2+ years of experience in a Data Engineer role
- Undergraduate degree required (Graduate degree preferred) in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
- Experience using the following software/tools:
- Experience with big data tools: Hadoop, Spark, Kafka, etc.
- Experience with relational SQL and NoSQL databases
- Experience with data pipeline and workflow management tools
- Experience with Azure cloud services: ADLS, ADF, ADLA, AAS
- Experience with stream-processing systems: Storm, Spark-Streaming, etc.
- Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
What will you be doing?
ļ· Develop, document, and execute overall implementation project management and change management processes around evolving business and project needs by utilizing proven methodologies and techniques.
ļ· Drive process improvement, standards development, and new working methods for project management.
ļ· Create solutions to enable effective monitoring of projects using an existing project management system.
ļ· Ensure projects are kept up to date and in accordance with best practices.
ļ· Implement and roll out resource management capabilities.
ļ· Monitor and control quality deliveries and adherence to set processes.
ļ· Provide impactful data analysis, and insights to business users.
ļ· Ensure effective internal communication across company interfaces.
ļ· Demonstrate solid understanding of Yatra corporate solutions and other tools.
LINC Education (www.linceducation.com), based in Singapore, is a global pioneer in providing high-touch, high-quality educator-led support services to universities around the world. Its specialist services are highly sought after by university managements and faculty to retain and grow their online student enrolments. LINCās services are customized for each university, and delivered using a cutting-edge technology platform (LINCtrac) to provide a superior and effective learning experience to students.
LINC is managed by education sector professionals with more than 30 years of combined experience and overseen by an advisory board of the best academic professionals in the world. Dr. M Rammohan Rao (ex-Dean, Indian School of Business and ex-Director, IIM Bangalore) and Deepak Chandra (Secretary ā Education, Rajiv Gandhi Foundation and ex-Deputy Dean, Indian School of Business) are members of the LINC Board of Advisors.
Position Summary
As an experienced Business Faculty Member (LINC Fellow), the candidate will serve students in Masters-level programs studying at premier Australian universities. LINC Fellows will be the single point-of-contact for the unit-in-charge for student academic matters.
- The role will be part time (15-20 hours per week) with scheduled weekend availability.
- LINC Fellows will be āactively engagedā when a unit (subject) is assigned. A unit will range from 7 to 14 weeks at a time.
- LINC Fellows are required to provide 2-3 hrs each afternoon (between noon to 5pm) every day when they are supporting students.
- Candidate will have flexibility to work from location of his/her convenience.
Whatās on offer?
The role offers a competitive remuneration between INR 30,000-50,000 per month (based on committed weekly time, batch size and experience level of the LINC Fellow) when actively engaged, plus performance-based incentives.
The position is based out of Mumbai, Pune, NCR and Bangalore.
The professional benefits include:
- Interacting with high-quality global university faculty
- Working with a diverse range of international students
- Developing deeper subject understanding
- Gaining richer academic exposure
- Improving interpersonal and cross-cultural skills
Desired candidate profile:
- PG/Doctoral degree with distinction or first-class from a top university in India
- 5-10 years of corporate experience and/or teaching experience in the fields like Marketing, Finance, Operations, Organization/HR, Data Analytics, Project Management, Strategy and Ethics at a leading university or college (note: at least 1 year formal teaching experience at a university of college is a MUST).
- Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse culture
- Proficient in English language
- Must possess a working laptop and have access to high-speed (>2 MBPS) stable internet connection
- Ability to quickly learn and use technology platforms for interacting with student including host universityās Learning Management System and LINC's technology platform (training on these platforms will be provided)
Job Type: Part-time
Salary: ā¹30,000.00 to ā¹50,000.00 /month


