Swift Participate in monitoring and maintenance of business applications and production environment
and respond to executions by initiating correct actions to meet the highest availability targets.
Develop documentation and procedures for identified scenarios.
Identify problems and participate in problem management resolution by collecting and tracking
data and progress.
May resolve issues regarding on line transactions, system status and procedures, downtime
procedures in accordance with the SLA.
Ensure user satisfaction by providing preventive maintenance, troubleshooting and problem
resolution services.
Participate in the identification of opportunities for improvement to processes, procedures and
tools
Review moderately complex problem situations.
Make suggestions on improvement and participate in implementation of approved
improvement throughout the supported applications architecture.
Should have experience of integration with SWIFT with internal applications and their
interaction with in order to identify and analyze problems.
Qualifications, Experience and Expertise:
University degree in Information Technology or Engineering
Minimum Experience of 3-4 years
Knowledge of SWIFT application maintenance and technical architecture
Some experience in a similar position in a comparable technical environment will be an asset
Excellent analytical and assessment skills
Excellent communication skills, fluency in English
Unix, Windows & Linux knowledge and application support
Knowledge in areas like Oracle, SQL, Scripting, VPN, DNS will be highly desirable.
Shubham Vishwakarma
Full Stack Developer - Averlon
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DocOn is looking for an experienced Product designer. You are passionate about delivering delightful experiences to the customers via & influence their lives positively. You thrive in a fast-paced environment and enjoy solving complex business problems.
You are someone who inspires change, loves pushing boundaries, enjoys diving deep into user behaviour & sets a high bar for the team. You are eternally curious to learn & strive to continuously improve. You’re a firm believer that good design can make a big difference in the world.
You will own the product design responsibility right from defining the problem to identifying the new & impactful insights through an iterative process with user centered thinking at its core.
Your Part:
In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the design and technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have immediate business impact.
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Design for Docon user base across new initiatives.
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Empathise with users and brings users' perspective to the discussion.
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Deeply collaborate with product managers, engineers & business teams to design best possible solutions to users’ problems informed by research & data.
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Effectively hand over the designs to the engineering team, test internal release & ensure execution of your designs at high quality.
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Provide the reasoning behind the design solutions and anything related to the user journey, wireframes, research findings, high fidelity designs, and usability testing.
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Improve the user experience of the product based on customer feedback or analytics findings.
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Responsible for validating designs with customers at an early stage, also responsible for checking how features are used after they go live and iterate if need be.
We Look For:
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DocOn is a fast-growing HealthTech Product Startup. A Primary Subsidiary of PharmEasy(India's Leading Online Medicine Ordering App)
Our Products digitize the way doctors practice and deliver a seamless experience to Patients.
We are en-route to revolutionize the Indian Healthcare Tech Ecosystem.
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2. Leading Tele/Video Consulting platform for digitized consultation and seamless connecting Doctors-Patients
From its inception in 2016, DocOn has had only one focus - to deliver a state of art standard healthcare software; which is simple to use; at the most affordable cost and backed by an exceptionally high level of customer support.
We are backed and Supported by Industry experts hailing with immense knowledge and experience in solving Healthcare Problems.
Our users say that we have achieved this and much more.
18 Million E-Prescriptions and Counting
4000 + Doctors PAN INDIA so far
6 Million Patients and growing
We are growing strong, currently a team of ~150 DocOners
Perks & Benefits:
- Flexible Working Hours
- Flexi Leave Policy
- Relaxed Dress Code
- Health Insurance
- Team Parties
- Working with smart, young, mission-driven people
- Approachable Leadership
- Friendly office environment
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon