Prime production support

Banking

Prime production support

Vmultiply solutions

Company

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Prime production support

at Banking

Agency job

via Vmultiply solutions

4 - 8 yrs

₹10L - ₹15L / yr (ESOP available)

Mumbai

Skills

Swift

Production support

Prime payment

Job Description:
 Participate in monitoring and maintenance of business applications and production environment
and respond to executions by initiating correct actions to meet the highest availability targets.
 Develop documentation and procedures for identified scenarios.
 Identify problems and participate in problem management resolution by collecting and tracking
data and progress.
 May resolve issues regarding on line transactions, system status and procedures, downtime
procedures in accordance with the SLA.
 Ensure user satisfaction by providing preventive maintenance, troubleshooting and problem
resolution services.
 Participate in the identification of opportunities for improvement to processes, procedures and
tools
 Review moderately complex problem situations.
 Make suggestions on improvement and participate in implementation of approved
improvement throughout the supported applications architecture.
 Should have experience of integration with SWIFT with internal applications and their
interaction with in order to identify and analyze problems.
Qualifications, Experience and Expertise:
 University degree in Information Technology or Engineering
 Minimum Experience of 3-4 years
 Knowledge of SWIFT application maintenance and technical architecture
 Some experience in a similar position in a comparable technical environment will be an asset
 Excellent analytical and assessment skills
 Excellent communication skills, fluency in English
 Unix, Windows & Linux knowledge and application support
 Knowledge in areas like Oracle, SQL, Scripting, VPN, DNS will be highly desirable.

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