Prime production support
Banking
Prime production support at Banking · Mumbai · 4 - 8 years · ₹10L - ₹15L / yr (ESOP available) · Posted 31 Aug 2021
4 - 8 yrs
₹10L - ₹15L / yr (ESOP available)
Mumbai
Skills
SwiftProduction support
Prime payment
Job Description:
Participate in monitoring and maintenance of business applications and production environment
and respond to executions by initiating correct actions to meet the highest availability targets.
Develop documentation and procedures for identified scenarios.
Identify problems and participate in problem management resolution by collecting and tracking
data and progress.
May resolve issues regarding on line transactions, system status and procedures, downtime
procedures in accordance with the SLA.
Ensure user satisfaction by providing preventive maintenance, troubleshooting and problem
resolution services.
Participate in the identification of opportunities for improvement to processes, procedures and
tools
Review moderately complex problem situations.
Make suggestions on improvement and participate in implementation of approved
improvement throughout the supported applications architecture.
Should have experience of integration with SWIFT with internal applications and their
interaction with in order to identify and analyze problems.
Qualifications, Experience and Expertise:
University degree in Information Technology or Engineering
Minimum Experience of 3-4 years
Knowledge of SWIFT application maintenance and technical architecture
Some experience in a similar position in a comparable technical environment will be an asset
Excellent analytical and assessment skills
Excellent communication skills, fluency in English
Unix, Windows & Linux knowledge and application support
Knowledge in areas like Oracle, SQL, Scripting, VPN, DNS will be highly desirable.
Participate in monitoring and maintenance of business applications and production environment
and respond to executions by initiating correct actions to meet the highest availability targets.
Develop documentation and procedures for identified scenarios.
Identify problems and participate in problem management resolution by collecting and tracking
data and progress.
May resolve issues regarding on line transactions, system status and procedures, downtime
procedures in accordance with the SLA.
Ensure user satisfaction by providing preventive maintenance, troubleshooting and problem
resolution services.
Participate in the identification of opportunities for improvement to processes, procedures and
tools
Review moderately complex problem situations.
Make suggestions on improvement and participate in implementation of approved
improvement throughout the supported applications architecture.
Should have experience of integration with SWIFT with internal applications and their
interaction with in order to identify and analyze problems.
Qualifications, Experience and Expertise:
University degree in Information Technology or Engineering
Minimum Experience of 3-4 years
Knowledge of SWIFT application maintenance and technical architecture
Some experience in a similar position in a comparable technical environment will be an asset
Excellent analytical and assessment skills
Excellent communication skills, fluency in English
Unix, Windows & Linux knowledge and application support
Knowledge in areas like Oracle, SQL, Scripting, VPN, DNS will be highly desirable.
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Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
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Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort