Participate in monitoring and maintenance of business applications and production environment
and respond to executions by initiating correct actions to meet the highest availability targets.
Develop documentation and procedures for identified scenarios.
Identify problems and participate in problem management resolution by collecting and tracking
data and progress.
May resolve issues regarding on line transactions, system status and procedures, downtime
procedures in accordance with the SLA.
Ensure user satisfaction by providing preventive maintenance, troubleshooting and problem
resolution services.
Participate in the identification of opportunities for improvement to processes, procedures and
tools
Review moderately complex problem situations.
Make suggestions on improvement and participate in implementation of approved
improvement throughout the supported applications architecture.
Should have experience of integration with SWIFT with internal applications and their
interaction with in order to identify and analyze problems.
Qualifications, Experience and Expertise:
University degree in Information Technology or Engineering
Minimum Experience of 3-4 years
Knowledge of SWIFT application maintenance and technical architecture
Some experience in a similar position in a comparable technical environment will be an asset
Excellent analytical and assessment skills
Excellent communication skills, fluency in English
Unix, Windows & Linux knowledge and application support
Knowledge in areas like Oracle, SQL, Scripting, VPN, DNS will be highly desirable.
About Banking
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About us
Nuclei is a fintech SaaS startup working already with over 18+ large enterprise clients across Asia in just a span of over 5 years.
Why are we building Nuclei?
Before we started Nuclei, we listed down a few guiding principles. These were essentially our learning from the previous startups/companies:
- Think big, think global, and not limit ourselves only to India.
- Build a company. We wanted to be sustainable from day 1 and build a profitable business. This does not mean that we compromise on growth, but we most definitely avoid unsustainable growth.
- Build for the long term, not flip it in a few years.
- And most importantly, we wanted to change the perception about India, from being a back-office/outsourcing destination, to a product destination.
All the above points came together to form Nuclei's vision - "To build a well-respected global product company. "At Nuclei, we are building innovative products that enable enterprises to increase customer engagement & build deeper relationships while transforming into a "Super-app".
Nuclei is currently undergoing expansion across Asia, SEA & MEA
Responsibilities
- Designs and builds the iOS application as per the specifications provided by the Product and Design team.
- Can take ownership and ensure delivery while concreting requirements with different stakeholders.
- Solve and articulate complex problems with application design, development, and user experiences.
- Troubleshoot and debug applications. Writes unit tests and do functional and non-functional testing.
- Ships feature in fast moving agile sprints.
- Work on bug fixing and improving the application performance.
- Communicate effectively with team members and across teams and collaborate with team leads, server and infrastructure team members to build the best industry standard software.
- Mentor junior engineers.
- Collaborate with third party vendors to integrate functional components.
Requirements
- Software Developer with at least 5+ years of experience in building apps for the iOS platform.
- Knowledge of Data Structure and Algorithms
- Experience in releasing apps to the App Store.
- Good understanding of Swift and Objective-C.
- Must have developed apps using Swift and Objective C interoperability.
- Experience in following best Coding, Security, Unit testing and Documentation standards and practices.
- Experience with performance and memory tuning with tools Instruments
- Familiarity with RESTful APIs to connect iOS applications to back-end services.
- Expertise in iPhone SDK, Cocoa touch frameworks UIKit, Foundation, Core Data, Core Graphics, Core Animation, Core Location, Push Notification.
- Strong UX/UI design exposure and experience in making apps work with pixel perfect interfaces.
- Good understanding of iOS application architecture and design patterns.
- Understands OS level APIs and implementation for iOS.
- Good understanding of memory management, network communication, concurrency and multi-threading in iOS.
- Understanding of complete application development, continuous integration & testing and app distribution infrastructure.
- Experience in code versioning tools such as Git.
- Experience working in an agile way.
Good To Have
- Good understanding of WebApps/PWAs.
- Experience building custom mobile frameworks and libraries.
- Preferred to have knowledge on languages like HTML5, CSS and JavaScript.
- Past experience of working with SwiftUI.
- Good understanding of RXSwift or Combine framework.
- gRPC framework and protocol buffer data format.
Our Culture and policies we believe in and live by at Nuclei
- Profitable company with a team-first culture
- Everyone is encouraged to take decisions and lead. Complete freedom with responsibility.
- 25% team ownership - Buybacks every 6 months from profit pool
- Work from anywhere - Goa or Bali or Ladakh - Permanently remote
- Unlimited leaves - There is no leave policy at Nuclei.
- 4.5 days working. Friday 2nd halves are focused on learning and development
- What we do is a part of work - Book club, Hackathons, Chess club, Expert talks, etc. To explore opportunities to evolve ourselves as an individual and team.
Job Details
- Design/Build engaging solution engineering designs for pre-sales engagements
- Custom configure the Certa platform per client specification on demand
- Build and streamline solution configuration processes with a focus on reusability using Certa’s proprietary coding studio leveraging JSON, XML and proprietary configuration engine
- Understand client pain points and translate them to product requirements
- Deliver ultra-responsive support to sales team for Direct and Alliances channels
- Build team and lead efforts to implement very complex business rules in a demanding and exacting fast-paced environment
- Develop customer ready solutions to demonstrate the value of the Certa platform for Third Party Risk Management, Anti-Bribery/Corruption, Anti-Money Laundering, Fraud, Merchant Onboarding, ESG, Contract Lifecycle Management and Asset Management use cases
- Serve as liaison between sales, engineering, technology, product and clients
- Collaborate with the engineering and development team to set up or configure our software platform as per customers’ requirements, troubleshoot technical issues raised by customers, and build new features for the product
Requirements
- Associate or Bachelor’s degree in Engineering or Science or Commerce
- Coding experience and debugging are a must
- Self-learning and inherently curious behavior traits
- Comfortable in a fast-moving dynamic environment
- Hands-on, get-it-done attitude
- Independent operator capable of taking limited direction and applying the best course of action
- 2+ year’s experience in leading technical and engineering resources
- Proven track record of working in a customer-facing role
- Possess advanced knowledge of no-code applications, advanced business rules engines, business intelligence and reporting tools, techniques and algorithm
- Experience working with, and managing, stakeholders and customers
- A high level of accuracy and attention to detail is required
- Excellent communication and interpersonal skills
- Willingness to work with complex, multi-divisional, multi-geographical customers
- Ability to create structure in ambiguous situations and design effective processes
- Design and build APIs to drive existing and new features for a web-based application
Required Technical Skills
- Modern programming languages (e.g., Java, Javascript, Python)
- Business Intelligence and reporting software
- Process Documentation and Data Visualization
- Development & management methodologies including Scrum, Agile, Kanban, and Jira
- UI/UX experience, ability to work with designers/analytics
- Well-versed with ERP & BSM systems such as Oracle NetSuite & Coupa
- Soap/Rest API Integration
Who should Apply:.
• iOS Engineers with 2-4 years of experience in iOS app development using Swift or
objective C.
• Engineers with working experience in Swift or Objective C, iOS Frameworks, various
architecture patterns, OOPs concepts, MVVM etc.
• Experienced with iOS frameworks such as Core Data, Core Animation, UI Kitetc.
• Hands-on experience in multi-threaded programming and good knowledge of
networking concepts along with enhancing profiling apps.
• Hands-on with the tools like Git Bitbucket, JIRA, or Confluence.
• Experience of accessing data as JSON/ XML using REST APIs.
• Good to be experienced on Swift UI, Swift Package Manager, Swift Lint
• Knowledge of iOS design patterns and best practices.
Are you interested in joining the team behind Amazon’s newest innovation? Come help us work on world class software for our customers!
The Amazon Kindle Reader and Shopping Support Engineering team provides production engineering support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success
Job responsibilities
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Java and C++
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components
- Customer notification and workflow coordination and follow-up to maintain service level agreements
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
BASIC QUALIFICATIONS
- 4+ years of software development, or 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
PREFERRED QUALIFICATIONS
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
- Exposure to iOS (SWIFT) and Android (Native) App support & development
L2 Support
Location : Mumbai, Pune, Bangalore
Requirement details : (Mandatory Skills)
- Excell communication skills
- Production Support, Incident Management
- SQL ( Must have experience in writing complex queries )
- Unix ( Must have working experience on Linux operating system.
- Pearl/Shell Scripting
- Candidates working in the Investment Banking domain will be preferred
Want to work for Riskcovry?
We are a passionate, dynamic, and balanced team. Our culture is open, direct, and merit-oriented. Our team has enormous depth across insurance, technology, fintech, strategy and investment. We have great investors partnering with us to help achieve our vision.
Riskcovry is one of the fastest growing startups in our space and we would love to have you onboard. Read more about us:
https://www.riskcovry.com/" target="_blank">https://www.riskcovry.com
https://www.linkedin.com/company/riskcovrycom/" target="_blank">https://www.linkedin.com/
We are looking for people who:
1. Have a strong bias for action and value speed over perfection.
2. Make decisions with this ethos: Customer > Company > Team > Me
3. Thrive in a flat and open organization
4. Recognize that frugality is the key to efficiency
5. Are self-starters and have a natural tendency to own company and team goals
Job Location: Bangalore (Work from Home Based on Covid Safety Guidelines)
Industry Type: Insurance and Technology
Vacancy: 6 Positions
Experience: 3-4 Years
- Level 4 - 4no’s
- Level 3 - 1no’s
- Project coordinator
Additional Benefits: Insurance, PF, Gratuity,In house Psychologist and ESOPs for deserving candidates.
Roles & Responsibilities
- Experience with L2/L3 support, Service Management, Escalation management, KPI/SLAs tracking, measuring and reporting
- Ability to troubleshoot and provide resolution in a fast-paced environment
- Installing/ upgrading the database server and application tools.
- Good in creating support documentation – Runbook, troubleshooting guide, SOP
- Should be open to work towards issue resolution as priority tasks
- Ability to qualify issues, test them and provide resolution with the help of Dev/Engineering team
- Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.
- Solve database usage issues and malfunctions.
- Provide data management support for our users/clients
- Linux/Unix Operating System skills including
- Viewing and searching server log files
- Editor skills such as vi, vim, emacs etc
- Restart and trouble shoot servers not responding
- Copy files from remote servers
- Vhost and Access logs interpretation
Requirements, Desired Skills and Experience
- Hands-on experience in delivering results-driven solutions with proven business value.
- 3+ years of experience with Python/Perl/C or similar scripting.
- Familiar with queries, procedures, and query optimization
- Hands on experience with linux operating environment.
- Run simple scripts on linux preferably linux root as sudo
- AWS certification - preferred.
- Excellent interpersonal skills.
- Familiarity with working on an Agile/Iterative development framework.
- Self-starter with a positive attitude with the ability to collaborate with product managers and developers.
- Good to have knowledge of support tools – Freshdesk or similar tools
- Prior knowledge of Insurance domain is a plus
- Should be open to work over weekends and on holidays during emergencies
Exp : 5yrs - 8yrs.
Job Location : Gurgaon
Notice period : Immediate / within 15 days.
Required skills:
Operation role - 5 yrs
Strong and hands on in Unix script, SQL scripting
How to run the queries
Knowing basic Java Programming is added advantage
NOTE : Candidate has to work in a shift including graveyard shift one week in a month
Detailed Job Description:
Requisition No. |
Position Name |
Primary Skill |
Exp |
Location |
35481 |
Java Technical Lead |
Java, Spring Boot, Spring, Any ORM, Working experience in TCS Bancs or Integration Working Experience in ISO20022, SWIFT, Remittance (Mandatory) |
6- 8 yrs |
Noida |
Mandatory:
- 6-8 years of total IT experience delivering enterprise-scale applications or product implementations
- 1-3 years of experience working as a technical lead.
- Working Experience in ISO20022, SWIFT, Remittance ( Mandatory)
- Language & Frameworks: Java, Spring Boot, Spring, Any ORM ( Mandatory)
Preferred:
- Working experience in TCS Bancs or Integration with TCS Bancs
- Database: SQL Server
- Working experience in managing projects in Java Stack.
- Good Knowledge of Microsoft stack, Static Code analyzers, Overall SDLC Lifecycle, Design & Architecture
Type – Permanent
Candidate should be ok for On shore travel (Singapore Travel) coming in next 3 months (for at least 1 month as when required)
Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations
Key responsibilities
- Defines and owns the end to end production support process for our applications
- Takes accountability for issue resolution within defined SLAs
- Obsesses about system quality and customer experience
- Establishes a culture of doing detailed RCAs to get to the bottom of every issue
- Partners with development teams (internal and external) to prioritize issues
- Partners with infrastructure team for infra planning based on projected production load
- Tracks issues through to closure with development teams and customers Internal Use--Confidential
- Takes actions to prevent issues from recurring
- Earns trust of the users dependent on production support
- Maintains knowledge bases for issue management
- Communicates with organizational leadership on issues, statuses, and performance against KPIs
- Hires and operates a high–performing team
KPIs
- # of reported issues
- # of open issues
- MTTR
- SLA compliance
- % of incident reduction based on permanent fixes/automation/utilities
- Customer satisfaction score
- Experience in understanding and Debugging of java web-based technologies (Java, Java Spring, JSP, Servlet, JavaScript, CSS, XML, JSON).
- Experience with API Background like Linux, Windows, Jason
- Good knowledge of Oracle PLSQL and Shell scripting.
- Excellent verbal and written communication skills.
- Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM/CQ5).
- Comfortable with basic scripting and programming (Java, C , Python, Powershell, Bash, etc). managing known hosts and troubleshooting connection issues Support of AEM/CQ5 infrastructure with load-balanced, replicated and fail-over capabilities.
- Installation / configuration / maintenance of Apache webserver and Dispatcher module configs.
- Ability to monitor Adobe Experience Manager/CQ5 infrastructure and provide both proactive and reactive support, problem management and root cause analysis.
- Support application deployment into the Adobe Experience Manager environments, configuring application needs, deploying code/content, troubleshooting and performance tuning.
- Experience in troubleshooting production environment issues and working closely with Development teams Able to work on Linux/unix environments