Quality Assurance Specialist(Graphic Design Review)

Role: Salesforce Developer

Experience: 2 Years – 8 Years

Location: Mumbai & Bengaluru (Strictly On-site)

Note: Only candidates with Banking/Fintech Domain are acceptable.

Job Description

Technical Skills:

• Strong hands-on frontend development using JavaScript and LWC

• Expertise in backend development using Apex, Flows, Async Apex

• Understanding of Database concepts: SOQL, SOSL and SQL

• Hands-on experience in API integration using SOAP, REST API, graphql

• Experience with ETL tools, Data migration, and Data governance

• Experience with Apex Design Patterns, Integration Patterns and Apex testing framework

• Follow agile, iterative execution model using CI-CD tools like Azure Devops, gitlab, bitbucket

• Should have worked with at least one programming language - Java, python, c++ and have good understanding of data structures

Preferred qualifications:

Ø Graduate degree in engineering

Ø Experience developing with India stack

Ø Experience in fintech or banking domain

 Key Responsibilities

• Design and implement ETL/ELT pipelines using Databricks, PySpark, and AWS Glue
• Develop and maintain scalable data architectures on AWS (S3, EMR, Lambda, Redshift, RDS)
• Perform data wrangling, cleansing, and transformation using Python and SQL
• Collaborate with data scientists to integrate Generative AI models into analytics workflows
• Build dashboards and reports to visualize insights using tools like Power BI or Tableau
• Ensure data quality, governance, and security across all data assets
• Optimize performance of data pipelines and troubleshoot bottlenecks
• Work closely with stakeholders to understand data requirements and deliver actionable insights

🧪 Required Skills

Skill AreaTools & TechnologiesCloud PlatformsAWS (S3, Lambda, Glue, EMR, Redshift)Big DataDatabricks, Apache Spark, PySparkProgrammingPython, SQLData EngineeringETL/ELT, Data Lakes, Data WarehousingAnalyticsData Modeling, Visualization, BI ReportingGen AI IntegrationOpenAI, Hugging Face, LangChain (preferred)DevOps (Bonus)Git, Jenkins, Terraform, Docker

📚 Qualifications

• Bachelor's or Master’s degree in Computer Science, Data Science, or related field
• 3+ years of experience in data engineering or data analytics
• Hands-on experience with Databricks, PySpark, and AWS
• Familiarity with Generative AI tools and frameworks is a strong plus
• Strong problem-solving and communication skills

🌟 Preferred Traits

• Analytical mindset with attention to detail
• Passion for data and emerging technologies
• Ability to work independently and in cross-functional teams
• Eagerness to learn and adapt in a fast-paced environment

• Hands-on Experience with PHP CodeIgniter Framework
• Proficient in PHP, HTML5, JavaScript, CSS, JQuery
• Excellent relational database skills with MySQL
• Understanding of responsive design frameworks such as bootstrap
• Utilize backend data services and contribute to increasing existing data services API
• Lead the entire web application development lifecycle right from concept stage to delivery and post-launch support
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
• Keep updated & use best practices in web development

TAPPP is leading the charge in bringing premium digital entertainment content & live sports to global consumers via its prepaid platform. TAPPP is available across platforms via the Web, Mobile and Tablets. Building out this brand presents significant product and engineering challenges. At the centre of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

We are looking for a coding enthusiast who love working with code and developing software systems.

You will be a part of the core product development team that is responsible for building different components of the TAPPP platform. You will be responsible for designing, coding, reviewing, testing, bug-fixing different modules of the software product that needs to work seamlessly across different environments.

The organization is flat, process is minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years. The position is based in Mumbai, India.

Here is what we are looking for:

• Deep product development experience and sound understanding into these technologies

• Java/J2EE

• Spring

• Hibernate

• RESTful API's

• MySQL

• Tomcat 7

• Exposure on Grails & Amazon AWS will be a plus point

• Strong independent contributor

• An unquenchable desire to learn, attention to detail with a can-do attitude

• Comfortable working in a start-up environment

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

Job description

Greetings Candidate

We are hiring for the Dot Net Developer

#dotnetdeveloper

Company Name:- My Flight Search

Website:- www.myflightsearch.com

Location:- Remote but Start office Soon from Gurgaon

Shift Time:- 3PM to 12PM

Cab Facility Provided by the Company.

Exp. Required:- 8-12 Years

Salary:- 22 LPA

Candidates from Travel Domains will be Preferred

Candidates must be expert into:-

Web API, C#, SQL Server

About Company

Company is an award winning Agri-Tech startup that uses global leadership and expertise in the areas of agriculture and technology to transform the age-old practices of the dairy business to a modern and interesting way of doing the same by infusing technology into farmers’ lives. We are solving the burning problems of dairy farmers by extending the highly lacking technology support to the farmers. We plan to provide AI/Vet, E-commerce, and Fin-tech services to the farmers and simultaneously solve the last mile delivery problem using technology.

It is a purely tech-oriented company and is founded by alumni from IIT Roorkee and London School of Economics. The MoooFarm research team has developed and patented World’s first Cattle Facial Recognition, and is also working with Microsoft for cattle disease detection using udder image. 

What will you be working on?

• Build and nurture high performing teams of skilled software engineers. Find and hire top talent for your team
• Take the accountability of the overall health of the products you build and predictability of the deliverables of your team
• Develop the long-term strategy for your systems, while aligning them to the goals of the organization and translate that into an achievable road map.
• Manage and execute against project plans and delivery commitments.

Experience:

• 8+ years of industry experience in product based companies.
• Have engineering management experience in a high-growth B2C startup or medium-sized product-focused B2C tech company
• Demonstrated track-record of delivering well-engineered products with modern technologies.
• Experience in building and architecting products along with exposure to frontend development / Mobile / Web Apps development.
• Experience building full-stack applications with hands-on experience in the combination of programming languages: React JS, Node JS, Python, AWS, Java, microservices, etc.
• Strong expertise on one or more SQL/NO-SQL databases (MySQL, Mongo, Postgres, etc.)
• Exposure to multiple cutting edge open-source frameworks required to build microservices architecture (API Management and Testing, Messaging - Kafka, SQS, RabbitMQ, etc. Monitoring - NewRelic, ELK, etc. Container orchestration. ).
• Experience in building, deployment and maintaining high scale applications on public cloud (AWS, GCP, Azure)
• Expertise in agile software development processes, continuous integration, test automation and tools like Confluence, Git, Jenkins, and Jira.

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. We are hiring Talent Acquisition Specialist who can take care of hiring and team building.

Responsibilities:

- Determine selection criteria.

- Source potential candidates through online channels (e.g. social platforms and professional networks).

- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Closing positions within a defined turn around time and as per requirements. Maintaining good offer to joining ratio.

- Design job descriptions and interview questions that reflect each position's requirements.

- Forecast quarterly and annual hiring needs by department.

- Foster long-term relationships with past applicants and potential candidates.

Requirements:

-Must have experience in leadership hiring preferably for startups.

- Proven work experience (minimum 3 years) as a Talent Acquisition Specialist or similar role. Handling a 

- Familiarity with social media, resume databases and professional networks.

- Experience in volume/bulk hiring for Sales role.

- Familiarity with social media, resume databases and professional networks.

- Hands-on experience in handling atleast 5+ recruiters, team management

- Excellent verbal and written communication skills.

- A keen understanding of the differences between various roles within organizations.

- MBA in Human Resources Management.

Job Type: Full-time

Salary Offer: 3L PA - 5.4L PA

Job Location: Remote for 6-12 months due to the pandemic, then Mumbai, Maharashtra

Required experience:

1-2 years and above experience in developing frontend UIs using HTML5, CSS, Javascript with ReactJS. Candidate must have experience with data binding and state management (Redux/MobX)

Key Skills required :

1. Proficiency in HTML5 development

2. Proficiency in CSS Frameworks like Bootstrap ⅘

3. Strong understanding of Javascript

4. Hands on experience in building and implementing UIs in ReactJs including experience in building components, observables, state management and data binding

5. Strong expertise in building Responsive Websites

6. Experience fixing performance issues using tools like GTMetrix and Pagespeed Insights

7. Working experience in maintaining code versioning by committing to Git repositories

KRAs includes :

1. Understanding the scope of work and arriving at timelines

2. Frontend UI development using Reactjs, HTML5, Javascript and CSS

3. Implementing media queries and following Responsive Web Design principles for responsive websites

4. Implementing state management, databinding and mocking APIs

5. Unit testing prepared web applications and HTML pages

6. Coordinating with the testers to resolve any bugs

7. Reporting on daily and weekly progress

8. Optimization and performance tuning of code