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Designation: Sales & Customer Service Executive (Only Chennai Candidates)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills

• English communication skills - Oral, Telephonic and Written
• Pleasant and sweet temperament
• Systematic follow ups with customers
• 0-2 Yrs of experienced candidates can apply.

Key Responsibilities

• Backend & API Engineering (60% Focus)
• Design and implement REST APIs and microservices for high-performance AI systems.
• Apply enterprise object-oriented programming best practices for secure, scalable backend services.
• Integrate AI-powered features with cloud-native architectures.
• Generative AI & LLM Development (40% Focus)
• Build LLM-powered features with the OpenAI API or other LLM APIs (reasoning and non-reasoning models, temperature tuning, version control).
• Implement retrieval-augmented generation (RAG).
• Apply advanced prompt engineering and model tuning techniques for optimized results.
• Deploy and manage solutions using Docker and secure integrations (e.g., SSO, Google Drive).

What We’re Looking For

• 10+ years of backend engineering experience (REST APIs, microservices, OO enterprise architecture).
• 3+ years of experience building AI/ML solutions (LLMs, RAG, OpenAI API).
• Strong hands-on Python expertise and object-oriented design patterns.
• Hands-on experience with Langchain, Lambda, Docker, and secure system integrations.
• Proven track record delivering production-ready, scalable applications.

Dear Candidate,

We are urgently hiring for OMS BA Consultant for Bangalore, Hyderabad and Chennai Location

Exp: 10+ yrs

CTC : Best in Industry

Key pointers :

Hybris to OMS Migration

IBM Sterling Implementation

Provided end-to-end OMS support, Handled Sterling OMS environments with a focus on system performance

Multiple Modules (OMS Batch Processing)

•OMS Platforms: Manhattan OMS, IBM Sterling OMS

•Integration Expertise: Microservices, Marketplace Integrations, Third-Party Systems

•Business Processes: Order Fulfillment, Payment Processing, Financial Reconciliation, Inventory Reconciliation, Returns Management

•Documentation & Analysis: Business Requirement Documentation (BRD), Functional Specifications (FSD), SCI Reports, Mapping Documents

•Tools & Technologies: JIRA, SQL, Postman, Jenkins, WebSphere, Oracle DB

•Methodologies: Agile (Scrum/Kanban), SLA Management

Should be from retail Ecommerce domain.

Malayalam and Hindi-speaking Customer support executives

Good in English communication

freshers also welcome

Outbound call center exp preferred

work location - Chennai - In-office work

Roles & Responsibilities:

• Expertise in the over-all development cycle and strong technical experience
• Strong Java programming, architecture, DevOps and QA chops.
• Wide experience working with a diverse engineering stack in a fast-paced environment.
• Create and lead a team of engineers and drive development efforts for various products.
• Lead a team
• Code and Architect key features that form the backbone of platform
• Conduct performance reviews and mentor and guide the team reporting
• Excellent communication and inter-personal skills

If the above mentioned requirement matches your profiles and if you are interested, please apply here

Roles & Responsibilities:

• Develop test plans, test environment and test scenarios for new product features
• Improve test efficiency by adapting an automated approach 

Requirements:

• Should have 1-3 years of IT experience in software testing/automation
• Should have a bachelor’s/master’s degree in engineering/technology from a reputed college/university
• Strong communication skills, both verbal and written
• Should be a good team player who enjoys collaborating with others 

Technical Skills:

• Proficiency in a scripting language, such as Python, Shell Scripting
• Experience in JavaScript test automation frameworks – Protractor/Selenium/TestNG (Primary)
• Experience in developing Continuous Integration pipelines using Jenkins and GitHUB Actions
• Experience with Source control such as GitHUB
• Experience in working with Postgres, Oracle , SQL DB
• Experience in Docker and any other containerization platform.

Desirable Skills:

• Familiarity with the following is a bonus:
• ​​​​​​​NodeJS and npm    
• Jmeter and Groovy Scripting
• Experience in working with SCXML and VXML
• Experience in Contact center industry is added advantage