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Designation: Sales & Customer Service Executive (Only Chennai Candidates)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills

• English communication skills - Oral, Telephonic and Written
• Pleasant and sweet temperament
• Systematic follow ups with customers
• 0-2 Yrs of experienced candidates can apply.

Description

Our Engineering team is changing gears to meet the growing needs of our customers - from a handful of robots to hundreds of robots; from a small team to multiple squads. The team works closely with some of the premier enterprise customers in Japan to build state-of-the-art robotics solutions by leveraging rapyuta.io, our cloud robotics platform, and the surrounding ecosystem. The team’s mission is to pioneer scalable, collaborative, and flexible robotics solutions. 

This role includes testing with real robots in a physical environment, testing virtual robots in a simulated environment, automating API tests, and automating systems level testing.  

The ideal candidate is interested in working in a hands-on role with state-of-the-art robots. 

In this role, the QA Engineer will be responsible for: 

• Assisting in reviewing and analyzing the system specifications to define test cases 
• Creating and maintaining test plans 
• Executing test plans in a simulated environment and on hardware 
• Defect tracking and generating bug and test reports 
• Participating in implementing and improving QA processes 
• Implementation of test automation for robotics systems 

Requirements

Minimum qualifications 

• 2+ years of technical experience in software Quality Assurance as an Individual Contributor 
• Bachelor's degree in engineering, or combination of equivalent education and experience 
• Experience writing, maintaining and executing software test cases, both manual and automated 
• Experience writing, maintaining and executing software test cases that incorporate hardware interactions, including manual and automated tests to validate the integration of software with robotics systems 
• Demonstrated experience with Java or Python testing frameworks 
• Expertise in Linux ecosystem 
• Advanced knowledge of testing approaches: test levels; BDD/TDD; Blackbox/Whitebox approaches; regression testing 
• Knowledge and practical experience of Agile principles and methodologies such as SCRUM 
• HTTP API testing experience

Preferred qualifications

• Knowledge of HWIL, simulations, ROS 
• Basic understanding of embedded systems and electronics 
• Experience with developing/QA for robotics or hardware products will be a plus. 
• Experience with testing frameworks such as TestNG, JUnit, Pytest, Playwright, Selenium, or similar tool 
• ISTQB certification 
• Japanese language proficiency 
• Proficiency with version control repositories such as git 
• Understanding of CI/CD systems such as: GHA; Jenkins; CircleCI

Benefits

• Competitive salary 
• International working environment 
• Bleeding edge technology 
• Working with exceptionally talented engineers 

Mandatory Skills - 4 years in Nodejs, JavaScript, Express.js, MongoDB, Data Structures, Algorithms

"Expertise in Node.js Web frameworks like Meteor, Express, and Kraken.JS

Expertise in building highly scalable web services using Node.js, Create REST API with the help of Node middleware

Deep understanding of REST and API design

Experience designing APIs for consistency, simplicity, and extensibility.

Expertise with JavaScript testing frameworks like Jasmine, Quit, Mocha, Sinnon and Chai.

Expertise with building tools like Web pack, gulp, and grunt.

Integration of various application components

Experience in various phases of the Software Development Life Cycle (SDLC) such as requirements

analysis, design, and implementation in an agile environment, etc.

•  Proficiency in Oops Concepts and C# (Professional)
• ASP.NET MVC | ASP.NET Core | EF Core | MVC applications (Advanced)
• Entity Framework | ADO.NET (Moderate)
• Proficient knowledge in MSSQL | PostgreSQL | Oracle | LINQ | Couch base (Moderate)
• Database design including indexes and data integrity
• Dependency injection , IoC containers using: Autofac , Handlers,
• Understanding of HTML, JS, and CSS
• Client side framework jQuery | Typescript| Angular 3.*+ (Moderate)
• Knowledge in micro services architecture using service brokers would be an added advantage
• Knowledge of cybersecurity aspects on application development would be added advantage
• Should be able to identify application performance bottleneck and solve / recommend solutions
• Develop, perform unit testing
• Working knowledge on source control GIT Lab
• Project management using JIRA

Job Description:

• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of  back-end languages (e.g. C#, Java, PHP, Python) 
• JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail.

• 3to 4years of professional experience as a DevOps / System Engineer
• Command line experience with Linux including writing bash scripts
• Programming in Python, Java or similar
• Fluent in Python and Python testing best practices
• Extensive experience working within AWS and with it’s managed products (EC2, ECS, ECR,R53,SES, Elasticache, RDS,VPCs etc)
• Strong experience with containers (Docker, Compose, ECS)
• Version control system experience (e.g. Git)
• Networking fundamentals
• Ability to learn and apply new technologies through self-learning

Responsibilities

• As part of a team implement DevOps infrastructure projects
• Design and implement secure automation solutions for development, testing, and productionenvironments
• Build and deploy automation, monitoring, and analysis solutions
• Manage our continuous integration and delivery pipeline to maximize efficiency
• Implement industry best practices for system hardening and configuration management
• Secure, scale, and manage Linux virtual environments
• Develop and maintain solutions for operational administration, system/data backup, disasterrecovery, and security/performance monitoring

• Bachelor/Master's in computer science or relevant fields
• 10+ years of Relevant Experience
• Strong sense of ownership
• Excellent Java and object-oriented development skills
• Experience in building and scaling microservices
• Strong Knowledge in RDBMS & NoSQL databases
• Strong problem-solving skills, technical troubleshooting and diagnosing
• Expected to be a role model for young engineers, have a strong sense of code quality, and enforce code quality within the team
• Excellent understanding of Debugging performance and optimization techniques
• Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
• Experience in developing any large scale Experience in cloud technologies
• Demonstrated ability to deliver in a fast-paced environment

•   Minimum of 12 years of Experience with Informatica ETL, Database technologies.
•   Experience with  Azure database technologies including Azure SQL Server, Azure Data Lake Exposure to Change data capture technology Lead and guide development of an Informatica based ETL architecture.
•      Develop solution in highly demanding environment and provide hands on guidance to other team members. 
•      Head complex ETL requirements and design. 
•      Implement an Informatica based ETL solution fulfilling stringent performance requirements. 
•      Collaborate with product development teams and senior designers to develop architectural requirements for the requirements.
•      Assess requirements for completeness and accuracy. 
•      Determine if requirements are actionable for ETL team. 
•      Conduct impact assessment and determine size of effort based on requirements.
•      Develop full SDLC project plans to implement ETL solution and identify resource requirements.
•      Perform as active, leading role in shaping and enhancing overall ETL Informatica architecture and Identify, recommend and implement ETL process and architecture improvements.
•      Assist and verify design of solution and production of all design phase deliverables. 
•      Manage build phase and quality assure code to ensure fulfilling requirements and adhering to ETL architecture

Team Lead – Operations

·       Must have work experience in a BPO of 1 year as a Team Lead

·       Should be fluent in English and Hindi (able to clear Versant 4)

·       Open to rotational shifts and week off  (24/7 process)

·       6 day working

·       Experience in Inbound calling

·       Managing a team of at least 15 callers

·       Must have qualities of a good leader

• CI/CD
• Using tools like Git, Bitbucket, Jenkins, SonarCube, etc.  
• Understand Agile Values & Principles
• Knowledge of the DevOps methodology / should have worked on projects in a DevOps environment

• Experience in QA processes, Test Strategy, Test Design, Test execution analysis & reporting
• Design, develop, document, and maintain manual test cases and automated test scripts.
• Actively contribute in the day-to-day planning, design, execution, and reporting of manual test cases and automated test scripts
• Follows software engineering principals in development of automation, manual test cases, software tools, and SQL
• Understand and apply test-driven design concepts to test and debug automated solutions or manual test executions and software utilities developed by self and others
• Deliver accurate and maintainable code for test automation and software utilities
• Experience and desire to work in a Global delivery environment
• Proficient in Speaking, Reading and Writing English
• Should be able to take ownership of meetings, communicate thoughts clearly/concisely and push back whenever required
• Should be able to instruct and guide teams