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Designation: Sales & Customer Service Executive (Only Chennai Candidates)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills

• English communication skills - Oral, Telephonic and Written
• Pleasant and sweet temperament
• Systematic follow ups with customers
• 0-2 Yrs of experienced candidates can apply.

Guidewire developer-PAN India

Role : Guidewire developer

Location : Pan India

Years of experience : 3 - 15 years

Roles and Responsibilities :

• Candidate having at least 3+ years of experience as guidewire developer
• Candidate having experience in Policy center(PC) or Claim center(CC)
• Experience in configuration or integration
• Candidate having Specialist certificate of guidewire

Regards

Sundaravalli

Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.

Key responsibilities:

• Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
• Increase product adoption and customer retention rate

What we look for:

• 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
• Excellent presentation skills and writing skills
• Ability to make a quick decision in a lean team
• Strong communication skill is not expected as it is kept as a default checklist
• Experience with a SaaS product would be preferred
• Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
• Proactive in establishing deeper customer relationships
• Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
• Familiar with the CRM tools preferred

What we provide in return:

• Competitive salary
• Opportunity to work in a fast-moving, high growth SaaS company
• Company-paid Health insurance
• A great learning experience with high paced growth opportunities
• Hybrid and friendly work culture with always ready to help attitude colleagues

- Work with development teams and UI/UX designers to ideate software solutions.

- Design client-side and server-side architecture.

- Build the front-end of applications through appealing visual design.

- Develop and manage well-functioning databases and applications.

- Test software to ensure responsiveness and efficiency.

- Troubleshoot, debug and upgrade software.

- Create security and data protection settings.

- Build features and applications with a mobile responsive design.

- Write technical documentation.

- Excellent verbal communication skills.

- Good problem-solving and logical skills.

Desired Profile:

Experience with web technologies including HTML, CSS, JS, AJAX, Bootstrap, Jquery etc.

- Experience in Web Application Development using PHP/MySQL.

- Knowledge of object-oriented PHP programming.

- Understanding of MySQL databases and their declarative query languages.

-  Responsible for handling a projects using MVC framework CodeIgniter/Laravel.

- Design interchange of data between the server and the client using RESTful/GraphQL.
- Understanding accessibility and security compliance.

- Build efficient, testable & reusable PHP modules in latest version.

- Should have basic knowledge in Scrum and Git.

WHAT WE'RE LOOKING FOR

•  Bachelors or masters in software engineering, Computer Science or other relevant disciplines
•  2+ years experience as a Back-End or Full Stack Developer with hands-on experience working with Python web application development
•  Strong Knowledge in Python v3.x Language
•  Experience in REST APIs with JSON
•  Error handling and Logging 
•  Any DB knowledge 
•  Knowledge on Sumo Logic log aggregation is a plus
• Must know how to produce high quality, “Clean” code that is performant, maintainable and secure

• Hands-on experience in Development
• 4-6 years of Hands on experience with Python scripts
• 2-3 years of Hands on experience in PySpark coding. Worked in spark cluster computing technology.
• 3-4 years of Hands on end to end data pipeline experience working on AWS environments
• 3-4 years of Hands on experience working on AWS services – Glue, Lambda, Step Functions, EC2, RDS, SES, SNS, DMS, CloudWatch etc.
• 2-3 years of Hands on experience working on AWS redshift
• 6+ years of Hands on experience with writing Unix Shell scripts
• Good communication skills