AEM Forms Designer

Job Summary:

We are looking for a friendly, energetic, and sales-oriented Front Desk Executive to manage the reception area and actively sell gym memberships. The role involves greeting members, handling inquiries, converting walk-ins into members, and ensuring timely membership renewals while delivering excellent customer service.

Key Responsibilities:

• Greet and assist members, walk-in clients, and visitors in a professional manner
• Explain gym facilities, services, pricing, and membership plans to prospective clients
• Actively sell new gym memberships and achieve monthly sales targets
• Follow up with existing members for membership renewals
• Handle membership registrations, renewals, and documentation
• Maintain accurate records of members, payments, and enquiries
• Answer phone calls, respond to queries, and handle appointment scheduling
• Coordinate with trainers and management regarding member requirements
• Handle cash/card payments and issue receipts
• Ensure the front desk area is clean, organized, and welcoming
• Address member concerns and escalate issues when required

Required Skills & Qualifications:

• Minimum qualification: 12th pass / Graduate preferred
• 1–2 years of experience in front desk, customer service, or sales (gym/fitness industry preferred)
• Strong communication and interpersonal skills
• Sales-driven mindset with the ability to close deals
• Basic computer knowledge (MS Excel, CRM, billing software)
• Pleasant personality and professional appearance

Key Functions:

• Create new text and video content for our app and website.
• Moderate reviews and other user generated content submitted by millions of users.
• Increase key performance metrics like time on page and bounce rate.
• Reach out to students and colleges to generate content that users need.
• Work closely with technical team to improve consumption of content.

Key skills: Content writing, primary and secondary research, moderation, web content curation.

Desired Candidate:

• Excellent written and oral communication skills
• Strong vocabulary along with impeccable spelling and grammar
• Understanding of what makes content compelling especially web content or blogs
• Good analytical skills and an ability to present information in a proper format
• Passionate about interacting with students and colleges to gather unique information
• Ability to write interesting, relevant content

JOB SYNOPSIS

We are looking for an SMO - Manager to manage all Social Media Marketing activities. You will be responsible for managing all SMO activities on all Social Channels to increase leads, traffic & brand awareness.

JOB RESPONSIBILITIES

• Responsible for the successful management of digital strategy.
• Developing and implementing strategies for companies’ social media sites focusing on Facebook, Twitter, Instagram, LinkedIn, YouTube etc.
• Knowing what type of content works best on what platform, optimizing content accordingly.
• Create engaging and professional visuals/ content optimized for the platform used and intended audience.
• Blogging, creating social media profiles, and managing regular posts.
• Gain followers, and create a positive image for the company.
• Stay abreast with upcoming social media trends and tools- including attending networking and educational events, reading blogs, and listening to podcasts.
• Analyze and report social media actions and campaigns on a monthly basis for new opportunities.
• Manage and facilitate social media communities by responding to social media posts and developing discussions.
• Perform research on current benchmark trends and audience preferences.
• Monitor trends, activities of main competitors on social media.
• Understanding of Google Analytics or any tool & review their Promotion /performance, bounce rate etc.
• Any Automation Tool Experience [ like Hootsuite]
• Group promotion on various social media channels

JOB REQUIREMENTS

• 2-5 years of experience as a social strategist or similar role
• Up-to-date with the latest trends and best practices in SMO
• Developing and implementing social media strategies for the websites
• Managing profiles and pages on social networking sites including Facebook, Twitter, LinkedIn and other community sites.
• Posting content on relevant blogs/forums and seeding content into social applications as and when needed.
• Monitoring and reporting usage statistics and other relevant data.
• Keeping a check on the emerging trends and industry standards in social media.
• Conducting research and recommending new social media platforms and opportunities.
• Increasing the number of fans, followers on social media networks.
• Website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools
• Excellent Written Skills
• Can Create Videos/ GIF / Social media Captions to understand key challenges faced by Client
• Strong organizational, time management, and analytical skills
• Team player

We are looking for a Business Development Executive. With good sales experience.

Roles & Responsibilities:-
1. Responsible for making outbound calls and understanding the needs of the market.
2. Build a strong relationship / trust with our users.
3. Understand the customer requirements and suggesting the right product to the customers.
4. Sell membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
5. Understand the customer requirements, encourage them to upgrade our plans.
6. Address all the issues / grievances of the customer and provide the right solution.
7. Capture the insights from customer interactions and share it with the internal team.
8. Strictly adhere to the process requirements.

Required Candidate profile:-

1. Language skills - English / Hindi.
2. Product Knowledge.
3. Minimum of 6 Months - 2 years' experience in Tele sales / Tele calling / Telemarketing / Collections / Retention / Domestic BPO.
4. Great interpersonal and communication skills.
5. High levels of integrity, autonomy, and self-motivation
6. Basic computer skills - MS Excel, Word.

• Candidate: Female preferable. Hindi and English language Mandatory