Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.
Key responsibilities:
- Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
- Increase product adoption and customer retention rate
What we look for:
- 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
- Excellent presentation skills and writing skills
- Ability to make a quick decision in a lean team
- Strong communication skill is not expected as it is kept as a default checklist
- Experience with a SaaS product would be preferred
- Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
- Proactive in establishing deeper customer relationships
- Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
- Familiar with the CRM tools preferred
What we provide in return:
- Competitive salary
- Opportunity to work in a fast-moving, high growth SaaS company
- Company-paid Health insurance
- A great learning experience with high paced growth opportunities
- Hybrid and friendly work culture with always ready to help attitude colleagues

Similar jobs
Skills :-
● Prior experience in business development in IT sales
● Excellent communication and interpersonal skills
● Strong negotiation and presentation skills
● Ability to build relationships with clients and understand their needs
● Bachelor's degree in Business Administration or related field
● Proficiency in MS Office and CRM software
Role Description
● Providing full support to clients.
● Understanding their queries and solving their issues
● Coordinating with Technical team to discuss client’s issue
● Emailing the client and providing chat support
● Making prospect and introduce the company’s product in the market.
● Business Development Executive will be responsible for identifying business growth opportunities, building client relationships, and driving revenue generation through sales strategies.
Interview Process:
There will be 2 round of interview -
1) Online
2) Face to face
Salary: As per the market and performance in the interview

Responsibilities:
• Take on complex problems that span multiple components and teams.
• Independently own one or more multiple modules, which include: requirement analysis, design, development, maintenance & support
• Write extensive, efficient code to address complex modules that handle the interaction between multiple components.
• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
• Produce architecture with clean interfaces, that are efficient and scalable
• Participate and contribute to architectural discussions
• Solve production issues. Investigate and provide solutions to minimize the business impact due to the outage
• Continuously improve performance metrics of modules you own.
• Collaborate effectively across teams to solve problems, execute and deliver results
Requirements:
• Experience: 2+ years
• A Bachelor's or Master's Degree in Computer Science
• Software engineering and product delivery experience, with a strong background in algorithms
• Experience in architecting & building real-time, large-scale e-commerce applications
• Experience with high-performance websites catering to millions of daily traffic is a plus
• Excellent command over Data Structures and Algorithms
• Experience with web technologies, Go/Java/Python
• Language: GO or Python
• Strong expertise in DS and Algo
• Strong leadership skills - have experience mentoring, building products from scratch or incumbent in design and architecture.
• Have worked in the scaling of the system right from scratch.
• Someone worked in small user base to a large user base and wrote optimized code
• Both HLD and LLD

Experience: 3-6 years
Location: Chennai
Requirements:
- 3+ years of experience in Front-end developement using Angular/Angular.js
- Good understanding of Core JavaScript.
- In-depth knowledge of the Angular framework.
- Good command of TypeScript.
- Thorough knowledge of web markup, primarily focusing on HTML language and CSS.
- A degree of experience with RESTful API integration.


Java Developer - Microservices ( 4+ Yrs) - Mumbai & Gurgaon
Java Developer - Angular ( 3+ Yrs) - Mumbai & Gurgaon
Must have 4+ years of experience in Enterprise Java 8 and above
Strong in Core Java (Collections, Threads, Regular Expressions, concurrency, Lambdas, Reactive, Exception handling).
Strong experience in microservices and event driven processing systems.
Experience with architecting and implementing apps using Spring Boot, Spring Cloud including Spring MVC, Spring Boot, Spring JDBC, and Spring Cloud.
Good knowledge on relational database (Oracle) or NO SQL database is preferred.
Experience in writing & automating test scripts using Mockito/JUnit, SpringbootTest etc.
Must be capable of doing code reviews and mentor the junior developers to drive towards high quality deliverables.
Strong background culture of delivering projects with first time right / Zero defects in Production.
Very good analytical, problem solving ability, verbal, and written communication skills.
Hello,
I am Prashant, Business Head at Jal Electricals
We “Jal Electricals” are famous and leading Supplier, Importer and Distributor with Digital Door Lock product lines, I need a professional Digital Marketing Agent to optimize and run extensive FB ads who know how to create profitable campaigns.
The audience and target are developed countries. There are many high-rise apartment buildings where it is easiest for us to bring this Digital Door Lock product closer to them
Our daily budget ranges from $500 to $900, and we can spend up to $200,000 per month as this is a large amount that we allocate for a single advertising campaign. Therefore, we need to ensure that the marketer has thoroughly researched the project before starting the implementation.
My product needs a marketing campaign to increase sales, so I would like to hire a Facebook advertising company with high expertise and experience in this field.
I would like to hire a Digital Marketer with experience in advertising to run Facebook ad campaigns for our business.

Location: Bangalore, Delhi, Gurgaon
Function: Software Engineering → Frontend Development
Requirements:
- 2-5 years of experience in building large complex and performant web applications using JavaScript, HTML, and CSS across multiple browsers.
- Strong Object Oriented JavaScript fundamentals.
- Experience in java script frameworks such as React and a good understanding of the basics of these frameworks and their life cycles.
- Deep understanding of various deployment strategies and their pros and cons.
- Understanding of Docker.
- SSR experience is a must.
- You should have enough understanding of SEO principles.
- Experience of working with React Hooks desirable.
- Experience with popular React.js workflows (such as Flux or Redux).
- Familiarity with newer specifications of ECMAScript (ES6 ES7).
- Experience with server-side rendering using nextjs, express, hapi etc.
- Hands-on experience with any unit testing framework (mocha/chai, jest etc).
- Deeper understanding of Chrome Dev Tools.
- Should understand nuances of the timeline for perf monitoring.
- Deeper knowledge of UI optimizations and performance.
- Deeper understanding of network layer, HTTP, HTTPS, cookies, local storage.
- Understanding of JavaScript Design patterns and ability to use them in applicable scenarios.
- Good understanding of data structures and algorithms and their space and time complexities.
- Strong in open source technologies, agile development.
- Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
- Familiarity with code versioning tools such as Git, SVN, and Mercurial.
Web Development Interview:
- Technical Round 1 JS + Web fundamentals + React (Based on Experience)
- Technical Round 2 React JS - Problem solving (Machine coding round)
- Technical Round 3 Technical evaluation/Team fitment
- HR Round
In this role, candidates will be responsible for developing Tableau Reports. Should be able to write effective and scalable code. Improve functionality of existing Reports/systems.
· Design stable, scalable code.
· Identify potential improvements to the current design/processes.
· Participate in multiple project discussions as a senior member of the team.
· Serve as a coach/mentor for junior developers.
Minimum Qualifications
· 3 - 8 Years of experience
· Excellent written and verbal communication skills
Must have skills
· Meaningful work experience
· Extensively worked on BI Reporting tool: Tableau for development of reports to fulfill the end user requirements.
· Experienced in interacting with business users to analyze the business process and requirements and redefining requirements into visualizations and reports.
· Must have knowledge with the selection of appropriate data visualization strategies (e.g., chart types) for specific use cases. Ability to showcase complete dashboard implementations that demonstrate visual standard methodologies (e.g., color themes, visualization layout, interactivity, drill-down capabilities, filtering, etc.).
· You should be an Independent player and have experience working with senior leaders.
· Able to explore options and suggest new solutions and visualization techniques to the customer.
· Experience crafting joins and joins with custom SQL blending data from different data sources using Tableau Desktop.
· Using sophisticated calculations using Tableau Desktop (Aggregate, Date, Logical, String, Table, LOD Expressions.
· Working with relational data sources (like Oracle / SQL Server / DB2) and flat files.
· Optimizing user queries and dashboard performance.
· Knowledge in SQL, PL/SQL.
· Knowledge is crafting DB views and materialized views.
· Excellent verbal and written communication skills and interpersonal skills are required.
· Excellent documentation and presentation skills; should be able to build business process mapping document; functional solution documents and own the acceptance/signoff process from E2E
· Ability to make right graph choices, use of data blending feature, Connect to several DB technologies.
· Must stay up to date on new and coming visualization technologies.
Pref location: Chennai (priority)/ Bengaluru
Key Responsibilities
- Build Products for Factories that help them in improving their Customer Retention on the Platform
- Drive the Customer Retention Metric both at a Platform and at the Factory Level
- Improve Product Discovery on the Retailer App to enhance new retailer Acquisitions for factories
- Drive the execution of all product lifecycle processes for the growth of Factory
- Distribution product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
- Assess current competitor offerings, seeking opportunities for differentiation
- Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
- Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
- Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
- Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
- Implement, and maintain production timelines across multiple departments
- Appraise new product ideas and strategize appropriate to-market plans
Key requirements:
- Engineering or an MBA graduate from a reputed university
- 4+ years of product management experience, preferably with consumer and/or b2b startups that have attained scale
- Experience identifying business opportunities, building a product strategy, and influencing deliver against a multi-year roadmap
- Understands core technologies utilised in their product domain and is fluent in pros and cons of technical alternatives
- Good understanding of acquisition and retention funnels
- Demonstrated ability to achieve goals in a fast paced and an unstructured environment. Thrives in ambiguity and rapidly changing environment
- Hands-on experience of both qualitative and quantitative research methods such as AB testing, data analytics, and user research
- Robust understanding of complex and scalable technical architecture for web and mobile applications
- Problem solver with strong analytical skills and comfort with data
- Excellent verbal and written communication skills
**Sr. Backend Developer Responsibilities:**
* Commitment towards delivering features on the estimated time
* Follow standard code guidelines for writing code and code review of your fellow team member's code
* Strong understanding of REST Framework
* Designing and developing REST APIs
* Ensuring scalability of code written
**Sr. Backend Developer Requirements:**
* Strong understanding of Node or any other equivalent language
* Strong understanding of database technology such as MySQL and MongoDB
* Good understanding of AWS, Redis, ElasticSeacrh, Newrelic, sentry, etc
* Have experience in monitoring and managing production level systems
* Degree in Computer Science
* Excellent verbal communication skills
* Good problem-solving skills
* Attention to detail
**About Easy Eat**
Easy Eat is reimagining the experience of dining in at a restaurant. We're starting with Malaysia and South East Asia but we believe, 5 years from now, you'll experience it in the same way across the world.
We've achieved Product Market Fit and are growing rapidly across geographies. We crossed the $10M annual run rate in just 12 months and we're really excited for the journey ahead.
**About the team**
We're a group of experienced founders who have *been there, done that* in the past. Raised funds from global VCs in industry. Have operated at scale, know how to leverage data and grow culture and teams.

