Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.
Key responsibilities:
- Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
- Increase product adoption and customer retention rate
What we look for:
- 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
- Excellent presentation skills and writing skills
- Ability to make a quick decision in a lean team
- Strong communication skill is not expected as it is kept as a default checklist
- Experience with a SaaS product would be preferred
- Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
- Proactive in establishing deeper customer relationships
- Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
- Familiar with the CRM tools preferred
What we provide in return:
- Competitive salary
- Opportunity to work in a fast-moving, high growth SaaS company
- Company-paid Health insurance
- A great learning experience with high paced growth opportunities
- Hybrid and friendly work culture with always ready to help attitude colleagues
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Company Overview :
We at Startup Login help companies plan their growth strategies and future roadmaps to achieve their ambitious targets. Startup Login is the fastest-growing and preferred choice among Tech startups, Enterprises and IT SMEs to strategize transactions including Exits, Acquisitions, Acquihires, Strategic investments/partnerships and exclusive startup talent hires. We have a strong presence in Bangalore, Hyderabad and Pune, We exclusively work with Core Tech & tech-enabled Startups, we are engaged with over 60 such companies from India & US markets to set up and expand operations in India at scale.
Weblinks: www.startuplogin.com
Position Description:
An exciting and varied position, the individual will work for our firm’s Hyderabad office, supporting the stakeholders of Startup Login. Motivated and enthusiastic self-starter who works on their own initiative with light supervision. Confident and positive, high-energy, cultured, and capable of easily interacting with client’s senior management. Flexible and willing to get involved in many different aspects of the business as required.
Responsibilities:
- Perform market research to identify and connect with tech startups and offer our services.
- Sourcing and identifying opportunities and acquisition prospects.
- Facilitate end-to-end execution of A&A activities for the deals responsible.
- Handle and coordinate interactions with all stakeholders (buy & Sell-side).
- Work closely with all stakeholders to ensure time-bound closure of the activities and the transactions.
- Actively participating in the M&A deal qualification, execution and closure process.
- Documentation: analyze the business requirements.
- Use productive tech tools like CRM, task management and others.
- Build a network with Startups, Incubators/Accelerators and Venture Capital Firms.
- Gather information from the target company and industry experts.
- Research and talk to the Founders and decision-makers of the target company.
- Research potential competitors to the target company.
- Research and talk with technical/business consultants to evaluate the target company’s technology including IPs.
- Analyze the financials and business models of the target company.
The Associate should be able to work in a Startup environment, be self-driven and take initiatives. She/He should be able to pay attention to details and be able to complete tasks with minimum supervision.
Requirements: Required Skills and Experience:
- Ability to effectively manage and prioritize multiple projects
- Flexible and adaptable to changing priorities and new challenges
- Ability to meet deadlines and work well under pressure
- High level of professionalism, integrity, discretion and good judgment
- Related work experience or internship in corporate development, Financial Services, M&A Investment Banking, Angel Funds, Venture capital or private equity is preferred.
- MBA/BBA/Btech from a recognized University
- Outstanding analytical skills, detail-oriented, proactive and self-motivated
- Strong written and verbal communication skills
Primary Responsibilities:
· Develop and maintain relationships with clients and prospects.
· Find new business opportunities and attend meetings with potential customers.
· Monitor market trends, analyze customer feedback, and make recommendations to improve sales.
· Develop and implement sales strategies to achieve business goals.
· Forecast sales and manage expenses to meet budget requirements.
Work closely with the marketing team to develop effective campaigns
Job Description
We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.
If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.
Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.
Key Responsibilities
- Use markup languages like HTML to create user-friendly web pages
- Maintain and improve website
- Optimize applications for maximum speed
- Design mobile-based features
- Collaborate with back-end developers and web designers to improve usability
- Get feedback from, and build solutions for, users and customers
- Write functional requirement documents and guides
- Create quality mockups and prototypes
- Help back-end developers with coding and troubleshooting
- Ensure high quality graphic standards and brand consistency
- Stay up-to-date on emerging technologies
- Create fast and functional and intuitive interfaces
- Follow coding standards, build appropriate unit tests, integrate tests and deployment scripts
- Translate designs and style guides provided by the UI/UX team into functional user interfaces, ensure cross-browser compatibility and performance
- Suggest improvements to user interface, software architecture or use of new technologies Deliver reliable solutions that handle massive data and high traffic.
Skills Required
- Hands on experience with markup languages
- Experience with JavaScript, CSS and jQuery
- Familiarity with browser testing and debugging
- In-depth understanding of the entire web development process (design, development and deployment)
- Understanding of layout aesthetics
- Knowledge of SEO principles
- Familiarity with software like Adobe Suite, Photoshop and content management systems
- An ability to perform well in a fast-paced environment
- Excellent analytical and multitasking skills
- BSc degree in Computer Science or relevant field
- Tech/ M.Tech in CS or other related fields such as EE or MCA from IIT/NIT/BITS but not compulsory.
- Good experience in JavaScript/ReactJS/Nodejs/HTML/jQuery/Css/SASS
- Experience in AngularJs/ Webpack/ Gulp will be a plus point but not mandatory Strong Javascript fundamentals along with experience with libraries.
- Well versed in software engineering principles, frameworks, and technologies
- Takes responsibility for successful delivery of the solutions Communicates continually with the project teams Explains progress on the development effort
- Self-directed team player who thrives in a continually changing environment A hands on and a passionate coder with minimalistic design sense
- Prior start up experience is preferred
● Should have 6+ years of experience as a software developer
● Good experience with Nodejs & Express js.
● Good with MySQL
● Experience with Linux Scripting
● Experience with elastic search and Logstash
● Experience with cyber security
● Great interpersonal and communication skills candidate can work independently
● Agile project methodology experience preferred.
● Excellent communication skills.
● Critical thinker and good problem-solver.
● Good time-management skills
● Great interpersonal skills
Working Timings: 3:00 pm to 12:00 am (midnight)IST
Who are we looking for?
1. Someone who is annoyed by the build time it takes for an application to build and has actually done something to optimise it
2. Has good experience in building Android applications
3. Experience with the flutter ecosystem is a great plus.
4. Who likes to think in terms of software and data architecture before opening Android studio.
5. Comfortable with managing development and deployment of applications.
6. Open and more importantly excited about learning the new technologies.
Roles and responsibilities
1. Participate and contribute in design and development of the core components of the Filo service.
2. Ensure high quality of software development w.r.t to project architecture, code quality, testing and deployment.
3. Implement testing frameworks and disciplines as part of every feature development.
4. Own performance of app in production and implement/push for implementation of systems to monitor, debug and fix an issue in production in lowest TATpossible.
Advocate good engineering has the highest priority with the only exception of value delivered to the end user.
Benefits
1. MacBook Pro goes without saying
3. Flexible Working Hours
4. Flexible core working hours
5. Development budget (conferences, training, Udemy, language classes)
6. Internal tech guilds, Hackathon and public Meetups
7. A learning environment where you can extend and build upon your skills
8. Great Office Location
9. Regular company parties and team events.
Join In
We are a team of educators and engineers who believe there is a lot that can be done when it comes to how people learn things. We believe while a good book is a must, so is a good experience and a good teacher but are unfortunately not well explored.
Join us on this exploration!
Salary as Per Market Standards
Roles and responsibilities:
· Minimum of 4+ years of experience developing in Ruby on Rails
· Candidates must be able to solve Algorithms problems using Ruby
· Strong knowledge of Data Structures, Algorithms and Design Patterns
· Experience with RESTful APIs and building Scalable Microservices
· Strong System Design and Architecture skills.
· Experience working in test-driven environment
· Comfortable doing paired programming and extreme programming
· Great communication skills and desire to work with multiple technologies - Java, RoR, GraphQL etc.
· Experience writing APIs and services with Ruby on Rails
· Knowledge of Agile development methodologies, test driven development (TDD), extracting / refactoring code into services, domain-driven design, and CI/CD