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- This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
- Preferred Domain- Telecom
- Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
- Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
- create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
- Work closely with Marketing Team for proposal preparation,Business case development
At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.
As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.
Learn more at www.shipthis.co
Job Role
The position requires strong problems solving skills, excellent communication skills, and a customer-focused approach, the software support engineer will work closely with the developing team to resolve technical issues and bugs reported by customers
Responsibilities
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles
- Follow the SLA for issues with respect to the severity.Â
Desired qualifications include
- Proven working experience in enterprise technical support, IT support, or as a technical engineer
- Basic knowledge of JavaScript, HTML and JSON
- Deep knowledge of the product that the technician is supporting.
- Strong problem-solving skills
- Excellent client-facing skills
- Excellent written and verbal communication skills
- familiarity with API calls
We welcome candidates
- Who is Immediate Joining
- Female candidates returning to work after a career break are strongly encouraged to apply
- Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.
We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.
Additional Details
- Location: Bangalore
- Job Type: Full-time
- Role: Software Support Engineer
- Industry Type: Software Product
- Functional Area: Support

A Senior Software Development Engineer at SaaS Labs would handle the responsibility of developing features for our existing products while bringing further innovation and perspective to the table. The ideal candidate is an enthusiastic go-getter who can manage a project end-to-end and work in a collaborative workspace!
Qualification:
- Bachelors in Computer Science or Information Technology Engineering or relevant.
- 3-6 years of experience in software development or similar roles.
Key Responsibilities:
- Building and developing new software features for our products such as JustCall, Helpwise, CallPage, Atolia, and Dialworks.
- Working through the design, implementation, integration, testing, and deployment phases of project delivery.
- Provide software design and programming expertise to support research projects.
- Collaborating with cross-functional teams - Experimenting and reiterating on software basis feedback from customers/product & business stakeholders.
- Designing and developing new fast and robust algorithms to ensure that the platform supports millions of communications exchanges every month.
- Working with our engineering team to deploy and maintain research models in the production.
- Collaborating with the product and design teams on crafting great user experiences.
Skills:
- Strong knowledge and experience in HTML5, CSS3, and JavaScript.
- Experience in designing and building systems for maximum performance, reliability, and scalability
- Experience in working with JavaScript, React.js & Remix Run.
- Experience in working with object-oriented programming and at least one object-oriented programming language.
- Understanding of browser caching.
- Experience with seamless integration of front-end to backend functionality.
- Knowledge of high-level programming concepts like promises, and data-binding.
- Ability to design relational database schema at scale.
- Tailwind experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility.
- Proficient understanding of code versioning tools, such as Git.
- Experience with test-driven/behavior-driven development using automated testing tools.
Other essential qualities for this role:Â
- Product sense or curiosity about product and business value.
- A high degree of ownership and being a strong self-starter - correspondingly, you can expect autonomy to voice and execute new ideas.
- Good problem-solving skills - ‘there is always a solution’ attitude.
- Since you will be working with multiple projects and people, a little empathy and mutual respect would go a long way!
- Good interpersonal and communication skills are a huge plus as well and would assist you in being a team player.
Benefits and Perks:Â
- Opportunity to work and collaborate with a truly global team spread across six countries
- Routine hackathons and learning boot camps to promote knowledge sharing
- A healthy space for new ideas
- Choose your work hours
How to apply
We strongly encourage candidates of all different backgrounds and identities to apply. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
We are reviewing applications on a rolling basis and will invite candidates to interview.
About SaaS Labs
SaaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics).
SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific).

We are looking to connect with an experienced, skilled and motivated product designer for the lead role at BitClass, Bengaluru.
BitClass operates in the domain of live education by enabling teachers in setting up, selling, managing and delivering their live classes, all in one place. Founded by two accomplished serial entrepreneurs - Gunjan & Utsav, funded by some of the best institutional investors BitClass is striving for building the best in class PaaS platform for live learning.
Take a glance about the industry and our journey to know us better.
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Responsibilities
- Understand the experience brief communicated by the product team
- Identify and transcribe the customer requirements into user stories, workflows and wireframes very early on in the project lifecycle
- Receive feedback and make the product evolve based on feedback and your personal assessment of such feedback
- Receive feedback and discuss when needed if you feel there is something more/better/different that can be done
- Develop UI mockups and interactive prototypes the team and client can interact with and test
- Identify and correct UI and UX issues/bugs
- Be the lighthouse of the team in terms of UX and UI best-practices
- Deliver designs catered to each stage of the project lifecycle
- Collaborate with the dev team
- Run tests and maintenance actions
- Deliver and adapt swiftly
Requirements
- 3+ years experience in app design both UXÂ &Â UI
- Sharp eye for functional and efficient UX
- Ability to do design walkthrough with the client and PM
- Experience with tools such as Sketch, Invision, Zeplin, Abstract
- Understand platform design guidelines and follow them in designs
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BitClass launches campus on the Internet for new-age skills, networking & more
Along with 100s of unique live courses, boasts of library, cafeteria and Amphitheatre to provide an exact offline campus experience.
https://tinyurl.com/5c2cad37" target="_blank">https://tinyurl.com/5c2cad37
About the job
👉 TL; DR: We at Sarva Labs Inc., are looking for Site Reliability Engineers with experience to join our team. As a Protocol Developer, you will handle assets in data centers across Asia, Europe and Americas for the World’s First Context-Aware Peer-to-Peer Network enabling Web4.0. We are looking for that person who will take over the ownership of DevOps, establish proper deployment processes and work with engineering teams and hustle through the Main Net launch.
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About Us 🚀
Imagine if each user had their own chain with each transaction being settled by a dynamic group of nodes who come together and settle that interaction with near immediate finality without a volatile gas cost. That’s MOI for you, Anon.
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Visit https://www.sarva.ai/ to know more about who we are as a company
Visit https://www.moi.technology/ to know more about the technology and team!
Visit https://www.moi-id.life/ , https://www.moibit.io/ , https://www.moiverse.io/ to know more
Read our developer documentation at https://apidocs.moinet.io/
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What you'll do ðŸ›
- You will take over the ownership of DevOps, establish proper deployment processes and work with engineering teams to ensure an appropriate degree of automation for component assembly, deployment, and rollback strategies in medium to large scale environments
- Monitor components to proactively prevent system component failure, and enable the engineering team on system characteristics that require improvement
- You will ensure the uninterrupted operation of components through proactive resource management and activities such as security/OS/Storage/application upgrades
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You'd fit in 💯 if you...
- Familiar with any of these providers: AWS, GCP, DO, Azure, RedSwitches, Contabo, Redswitches, Hetzner, Server4you, Velia, Psychz, Tier and so on
- Experience in virtualizing bare metals using Openstack / VMWare / Similar is a PLUS
- Seasoned in building and managing VMs, Containers and clusters across the continents
- Confident in making best use of Docker, Kubernetes with stateful set deployment, autoscaling, rolling update, UI dashboard, replications, persistent volume, ingress
- Must have experience deploying in multi-cloud environments
- Working knowledge on automation tools such as Terraform, Travis, Packer, Chef, etc.
- Working knowledge on Scalability in a distributed and decentralised environment
- Familiar with Apache, Rancher, Nginx, SELinux/Ubuntu 18.04 LTS/CentOS 7 and RHEL
- Monitoring tools like PM2, Grafana and so on
- Hands-on with ELK stack/similar for log analytics
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🌱 Join Us
- Flexible work timings
- We’ll set you up with your workspace. Work out of our Villa which has a lake view!
- Competitive salary/stipend
- Generous equity options (for full-time employees)
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Software Development Engineer II
Do you want to be part of team building Amazon.in space ? Are you passionate to build highly scalable systems ?
LocalFinds team is building multiple capabilities that are relevant to customers in India. This is a rare opportunity to be part of a team that will be responsible for building a successful, sustainable and strategic business for Amazon.in
As an engineer, you will help with the , implementation, and launch of many key product features. You will get an opportunity to work on the wide range of technologies (including AWS Elastic Search, Lambda, ECS, EDP, SQS, Dynamo DB, Slapshot, Herd, Horizonte etc.) and apply new technologies for solving customer problems. You will have an influence on defining product features, drive operational excellence, and spearhead the best practices that enable a quality product. You will get to work with highly skilled and motivated engineers who are already contributing to building high-scale and high-available systems.
If you are looking for an opportunity to work on world-leading technologies and would like to build creative technology solutions that positively impact hundreds of millions of customers, and relish large ownership and diverse technologies, join our team today!
As an engineer you will be responsible for:
• Ownership of product/feature -to- for all phases from the development to the production.
• Ensuring the developed features are scalable and highly available with no quality concerns.
• Work closely with senior engineers for refining the and implementation.
• Management and execution against project plans and delivery commitments.
• Assist directly and indirectly in the continual hiring and development of technical talent.
• Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.
• Contribute intellectual property through patents.
The ideal candidate is a passionate engineer about delivering experiences that delight customers and creating solutions that are robust. He/she should be able to commit and own the deliveries -to-.
Tech_SDE


KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads.We see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We're motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone's lives. KeepTruckin is proud to be a Forbes Cloud 100 company, a 2020 Career-Launching Company by Wealthfront and named a Forbes Best Startup Employer 2020.About the
Role:
As one of our first mobile engineers in Bangalore, this is a great opportunity to make a significant impact in designing and building our new KeepTruckin Fleet Manager Android app and as well as grow by working directly with experienced technology professionals with backgrounds from Silicon Valley companies like Google, Twitter, Facebook and Uber (to name a few). We are looking for candidates who have a familiarity with Java and Kotlin, and a good understanding of system architectures (MVC, MVVM, Redux) and a forward thinking mindset aimed at high readability (declarative) code, as well as identifying problems or bottlenecks before they become issues.
What You'll Do:
Develop from scratch our new Android KeepTruckin Fleet Manager AppWork with product team to refine feature specs, and work with cross functional teams like IoT, Embedded, Data Science/ML, Computer Vision & Motion teams to create fluid user experiences with interactive visualization for a multitude of data from these different teamsCommunicate with backend engineers about API requirements or refinements, and engage with the senior engineers for mentorship to learn & grow in your areas of interestAnalyze our user's data to identify bugs, and help support team to diagnose user problemsBe able to work as part of a small, tightly knit team
What We're Looking For:
2-4 years of experience working on Android apps with a deep understanding of Android SDKsProficiency in Java, Kotlin, Android lifecycle, custom views, database/persistenceAn understanding of Android UI/UX and application design paradigms. An appreciation and understanding of automated app testingKnowledge in RxJava2, Dagger2, and knowledge or interest in commercial vehicles/trucking is a plus!
Creating a diverse and inclusive workplace is one of KeepTruckin's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Please review our Candidate Privacy Notice here. ( https://drive.google.com/file/d/1Xs7GivrHCj05XC6-mn6MsRGG3V5AcgZ5/view?usp=sharing )
- You should ideally have a good Experience and a strong understanding of a few of the lockchain platforms like Hyperledger, Ethereum, Hash Graph, IBM Blockchain, MultiChain, Stellar, etc.
- You will be working in small multi-disciplinary teams of design thinking, industry expert, pair programming and customer involvement to develop first project code in short sprints and iterative cycles.
- You will develop Blockchain chain code and agile development processes to build software which explores a customer first project. The quality needs to be good enough to be presented to board level demonstration.
What we offer -
- Progressive and flexible work hours that matches your personality and lifestyle.
- A multicultural and diverse team of colleagues from all over the country that speak on average 3 languages.
- The ability for you to make an impact in the emerging fields of Blockchain, cryptocurrency, and decentralized technologies.
We're a contrarian and progressive culture of independent thinkers and systematic executors that are driven to build cool things that matter.
If this aligns with you, time to hop on!
- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Design, build and maintain our social media presence
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Instrument conversion points and optimize user funnels
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Requirements
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- Bachelor’s degree in Marketing or relevant field.
- In-depth knowledge of various social media platforms, best practices, and website analytics.
- Solid understanding of HTML, CSS, and JavaScript is required.
- Highly creative with excellent analytical abilities.
- Outstanding communication and interpersonal skills.
- Up-to-date on the latest trends and technologies in digital marketing.
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