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EXPECTATION As a Product support team member you will be maximizing the sustainable value for our customers and in turn our organization through long-term customer success strategies. You will be working with a targeted list of our strategic customers and be accountable for ensuring they are successfully adopted and realize value from all our products. You will be accountable for customer retention, satisfaction and expansion of your customer portfolio.KEY RESPONSIBILITIES
- Listening to our B2B Customers concerns and handling product related complaints or queries on TAT basis for both International & Domestic customers.
- Should be flexible with evening working hours to support the LATAM clients.
- Contribute ideas to resolve customer problems to improve productivity.
- Maintain and update customer documentation as needed.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Actively listen to the concerns with a Solution Oriented approach.
- Manage transactions over CRM.
- Ability to multi-task, prioritize, and manage time effectively
KEY REQUIREMENT -
- Must have 1 - 3 years of experience required with the SaaS based industry or in similar role i.e. Customer Service, preferably with an IT Consulting or training company.
- Strong contact handling skills and active listening.
- TAT oriented approach.
- Good working knowledge with Microsoft Excel or Microsoft Suite.
- Excellent communication and interpersonal skills.
- Familiarity with CRM systems and practices will be preferred
PERKS & BENEFITS
- Professional Development through Learning & Up-skilling.
- Flexible working hours
- Medical benefits
- Exciting work culture
PEC Translation Services is on the lookout for talented Linguists and Language Translators to join our team on a project basis. If you are fluent in multiple languages, have a strong command of your native tongue, and enjoy the flexibility of freelance work, we would love to hear from you!
Responsibilities:
- Translate and interpret documents, communications, and content with accuracy and cultural sensitivity.
- Ensure linguistic consistency and quality in all translations.
- Collaborate with project managers and other team members to meet project deadlines.
- Develop and maintain language resources for various projects.
- Provide linguistic feedback and support to team members.
Requirements:
- Proficiency in at least two languages, including your native language.
- Excellent written and verbal communication skills.
- Strong attention to detail and editing skills.
- Experience in translation, interpretation, or a related field is preferred.
- Ability to work independently and manage multiple projects simultaneously.
Benefits:
- Flexible working hours and remote work opportunities.
- Competitive project-based compensation.
- Opportunity to work on diverse projects and with a multicultural team.
- Professional growth and development opportunities.
Contact Information:
- Website: www.pectranslation.com
- Head Office Address: Office no 702, Seventh Floor Pranav Building, Bus Depot, pp. Gaondevi, Naupada, Thane West, Thane, Maharashtra 400602.
- Registered Office: 33/15, Prashant Building Opp Garware College, Karve Rd, Pune, Maharashtra 411004
Application Deadline: No , continuous onboarding on project basis
PEC Translation Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all freelancers.
- Provide accurate translations of texts.
- Attend meetings to translate discussions.
- Continually take language fluency assessments to certify fluency.
- Liaise with colleagues to ensure that translations are true to the original meaning.
What you’ll do:
- Translation of text from English to Odia
- Contribute to Word pool of Odia language database.
- Content creation.
- Research work on Odia language contents, web pages, applications.
- Testing and enhancement of proprietary language technologies
- Development of internal tools
- Maintaining records of work received and work performed etc.
Who you are:
- Graduation/Post graduation in language, Journalism or Mass Communication
- Diploma in Translation will be an added advantage
- Excellent command over English and Odia language
- Working knowledge of text entry in Odia language
- Working experience on Unicode text.
- Good knowledge of computer usage including MS Word and Excel
- Experience in translation/copy-writing or creative writing
at Infiniticube Services Pvt Ltd
Assisting with the translation of important data from the source language into a designated target language. Your expertise will allow you to accurately translate words, original tone, and meaning. You will be preparing materials for translation and have the opportunity to learn about formatting, documentation, and filing. You will also have the opportunity to relay spoken messages, which will help you strengthen your interpreting abilities. This job could be the perfect fit if you are up for a challenge and enjoy helping others.
Job Responsibilities
Translate messages, speeches, and documents into English with careful attention to providing proper context, meaning, tone, and technical wording.
Collaborate with colleagues to compile helpful information, including terms and definitions, into an organized glossary for regular reference during the translation process
Honor outlined ethical codes to ensure sensitive and confidential information remains secure and protected
Identify terms and words with conflicting meanings to determine which alternative provides clarity and reflects the original purpose of the message
Verify, modify and edit translations to compensate for discrepancies in technical terms and to guarantee that the final content is consistent with the original material
Consult dictionaries, encyclopedias, and terminology compilations to remain educated and current with the meaning of words and phrases
Analyze audience members and listen to debriefings on what materials will be translated, to best assess how to present interpreted data
Document changes to translated materials, and maintain an orderly method for filing data for reference later on.
Job Skills & Qualifications:
Bachelor’s degree in communications or related field
Proficiency in the English language
Interpersonal skills
Strong understanding of written and oral communication
Able to interpret exact meaning and tone
Interview Process:
> HR Round
> Spanish skills will be tested by a Native Spanish Speaker