Partner Acquisition Coordinator | Mandarin

We’re Hiring: Customer Care Executive (Inbound Process)

📍 Ahmedabad | 🗓️ 6 Days | 💼 Exp: 0–5 yrs | 👩‍🎓 Freshers Welcome

✨ What You’ll Do:

📞 Handle inbound calls & emails

🤝 Resolve complaints & ensure satisfaction

💡 Guide customers with service info

📝 Maintain accurate documentation

✨ What We Need:

🎓 Graduate / PG (any field except Engg.)

🌐 Fluent in English, Hindi & Gujarati

🗣️ Strong verbal & vocal English skills

🏆 Right attitude, loyal & long-term vision

Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.

Then, we are the right place to grow your career. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.

We are seeking for a dedicated individual to join SmartDocs Business Solutions as a Front-end / Mean-stack developer. The candidate will work with the product development team in-order to deliver the best practices; an ideal candidate we are looking after are those who have an experience of 0 – 2 years as a Front-end developer in Angular JS / Angular latest versions. One must possess excellent technical skills with outstanding communication, professionalism, smart-driven, Intelligent along with leadership qualities.

Desirable Skills & Expertise:

• experience of 0 – 2 years of experience as a Mean stack / Front-end Programmer in Angular JS / Angular latest versions with Master’s or Bachelor’s degree in computers are preferred.
• Must have work experience in technologies like latest version of Angular (mandatory), Java script, JSON, Bootstrap and Typescript.
• In depth understanding on Programming & Coding are mandatory.
• Knowledge in Linux environment is an added advantage.
• Possesses intellectual humility; smart-driven, creative and able to learn things from slipups, willing to raise others up.
• Excellent Communication & Analytical skills with integrated professionalism at all levels.

Key Responsibilities:

• The role is responsible for designing stunning user interfaces, coding and deploying of high-performance web applications.
• Must able to develop new efficient features and optimize the existing one.
• Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.
• Should be able to communicate effectively with both technical and non-technical personnel.
• Excellent trouble shootings & problem-solving skills.
• Must involve in complete SDLC from requirement analysis through testing and deployment.
• Develop and maintain strong product knowledge.
• Guide the clients through various stages of the project and transition to support organization.
• Review existing business processes and participate in the Process Improvement Program.

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code. 

Responsibilities

• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs

Qualifications

• Bachelor's degree or equivalent experience in Computer Science or related field
• Development experience with programming languages
• MongoDb database or relational database skills

HBOX is a US Based Digital Health Company, Enabling Primary Care Providers (PCP) to

capture true Virtual Care Opportunities beyond Telehealth. We enable PCP to

provide Proactive and Continuous Care and add new Recurring monthly revenue

streams without any upfront cost. With our unique distribution and business

model, we are seeing fast acceptance and great adaption with our target

customers. We have built unique and Industry's first Integrated

Hardware, Cloud & AI Technologies based Virtual care Platform for PCP

Market. We are US focused Post revenue company with customers in 7 US States

and growing extremely fast.

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with their US-based counterpart to design and build the next generation of our mobile applications. This job requires both Android System and UI development competence.

Responsibilities

Design and build advanced applications for the Android platform

Collaborate with cross-functional teams to define, design, and ship new features

Work with outside data sources and APIs

Unit-test code for robustness, including edge cases, usability, and general reliability

Work on bug fixing and improving application performance

Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirements

BS/MS degree in Computer Science, Engineering or a related subject

Proven software development experience and Android skills development

Proven working experience in Android app development and

Have published at least one original Android app

Experience with Android SDK

Experience working with remote data via REST and JSON

Experience with third-party libraries and APIs

Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

Solid understanding of the full mobile development life cycle.

• 5+ years of testing experience, preferably in a product organization
• Strong knowledge of SQL and ETL Testing
• Extensive experience in ETL/ Data warehouse backend testing and BI Intelligence reports testing
• Hands-on back-end testing skills and strong RDBMS and testing methodologies.
• Expertise in test management tools and defect tracking tools i.e HP Quality Center, Jira
• Proficient experience of working on SDLC & Agile Methodology
• Excellent Knowledge of Database Systems Vertica /Oracle/ Teradata
• Knowledge in security testing will be an added advantage.
• Experience in Business Intelligence testing in various reports Using Tableau
• Strong comprehension, analytical, and problem solving skills
• Good interpersonal and communication skills, quick learner, and good troubleshooting capabilities.
• Good knowledge of Python Scripting.
• Working knowledge of AWS

• 5 to 8 years of hands on experience in automating MS Office applications like Excel, Word, PPT and Outlook using VBA 
• 5 plus years of experience in the design, development, and implementation of programming code
• Experience in database development
• VBA - Should have good experience in developing efficient logic/algorithms using VBA
• Solid understanding of SDLC concepts 
• Solid experience in MS Excel (2003, 2007, 2010, 2013,2016)
• Must be good at all excel features and excel formulas 
• Well versed with complete MS Office package (Excel, Word, Outlook, PPT)
• Work both independently and as part of a team 
• Experience in requirements gathering, effort estimate, designing and implementation and creating mock-up screens 
• Experience in databases like MS SQL Server (2005 to 2012,2014), MySQL and MS Access 
• Must have strong database concepts and DB designing skills 
• SQL - must be good at writing efficient, fine-tuned queries using joins and aggregates 
• Experience in writing Stored procedures, Triggers and T-SQL
• Nice to have programming knowledge in C# 

• VBA, SQL 

• Strong analytical and problem-solving skills 
• Excellent interpersonal and communication skills 
• Should be able to take complete ownership of the project from requirements gathering to delivery and maintenance 
• Should be able to work independently 
• Must be Proactive and Self-motivated
• Must have the ability to prioritize the work, execute tasks and meet the deadline without fail 
• Effective time management skills 
• Customer Focus, Willing to learn and self- teach any new technology 
• Strong business and collaboration skills, and responsive to service needs and operational demands.