
About AMPLINNO INDIA PVT LTD
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Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry.
Responsibilities:
Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users.
Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.
Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues.
Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions.
On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.
Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).
Requirements:
Technical experience in Java Enterprise environment as developer or DevOps specialist.
Familiarity with DevOps principles and ticketing tools like ServiceNow.
Strong analytical, communication, and organizational abilities. Easy to work with.
Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.
Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL.
Skills & Requirements
Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.
About us
Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do?
· Define the overall process, which includes building a team for DevOps activities and ensuring that infrastructure changes are reviewed from an architecture and security perspective
· Create standardized tooling and templates for development teams to create CI/CD pipelines
· Ensure infrastructure is created and maintained using terraform
· Work with various stakeholders to design and implement infrastructure changes to support new feature sets in various product lines.
· Maintain transparency and clear visibility of costs associated with various product verticals, environments and work with stakeholders to plan for optimization and implementation
· Spearhead continuous experimenting and innovating initiatives to optimize the infrastructure in terms of uptime, availability, latency and costs
You should apply, if you
1. Are a seasoned Veteran: Have managed infrastructure at scale running web apps, microservices, and data pipelines using tools and languages like JavaScript(NodeJS), Go, Python, Java, Erlang, Elixir, C++ or Ruby (experience in any one of them is enough)
2. Are a Mr. Perfectionist: You have a strong bias for automation and taking the time to think about the right way to solve a problem versus quick fixes or band-aids.
3. Bring your A-Game: Have hands-on experience and ability to design/implement infrastructure with GCP services like Compute, Database, Storage, Load Balancers, API Gateway, Service Mesh, Firewalls, Message Brokers, Monitoring, Logging and experience in setting up backups, patching and DR planning
4. Are up with the times: Have expertise in one or more cloud platforms (Amazon WebServices or Google Cloud Platform or Microsoft Azure), and have experience in creating and managing infrastructure completely through Terraform kind of tool
5. Have it all on your fingertips: Have experience building CI/CD pipeline using Jenkins, Docker for applications majorly running on Kubernetes. Hands-on experience in managing and troubleshooting applications running on K8s
6. Have nailed the data storage game: Good knowledge of Relational and NoSQL databases (MySQL,Mongo, BigQuery, Cassandra…)
7. Bring that extra zing: Have the ability to program/script is and strong fundamentals in Linux and Networking.
8. Know your toys: Have a good understanding of Microservices architecture, Big Data technologies and experience with highly available distributed systems, scaling data store technologies, and creating multi-tenant and self hosted environments, that’s a plus
Being Part of the Clan
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️
Are you a go-getter with the chops to nail what you do? Then this is the place for you.
• Bachelor’s or master’s degree in Computer Engineering,
Computer Science, Computer Applications, Mathematics, Statistics or related technical field or
equivalent practical experience. Relevant experience of at least 3 years in lieu of above if from a
different stream of education.
• Well-versed in DevOps principals & practices and hands-on DevOps
tool-chain integration experience: Release Orchestration & Automation, Source Code & Build
Management, Code Quality & Security Management, Behavior Driven Development, Test Driven
Development, Continuous Integration, Continuous Delivery, Continuous Deployment, and
Operational Monitoring & Management; extra points if you can demonstrate your knowledge with
working examples.
• Hands-on experience with demonstrable working experience with DevOps tools
and platforms viz., Slack, Jira, GIT, Jenkins, Code Quality & Security Plugins, Maven, Artifactory,
Terraform, Ansible/Chef/Puppet, Spinnaker, Tekton, StackStorm, Prometheus, Grafana, ELK,
PagerDuty, VictorOps, etc.
• Well-versed in Virtualization & Containerization; must demonstrate
experience in technologies such as Kubernetes, Istio, Docker, OpenShift, Anthos, Oracle VirtualBox,
Vagrant, etc.
• Well-versed in AWS and/or Azure or and/or Google Cloud; must demonstrate
experience in at least FIVE (5) services offered under AWS and/or Azure or and/or Google Cloud in
any categories: Compute or Storage, Database, Networking & Content Delivery, Management &
Governance, Analytics, Security, Identity, & Compliance (or) equivalent demonstratable Cloud
Platform experience.
• Well-versed with demonstrable working experience with API Management,
API Gateway, Service Mesh, Identity & Access Management, Data Protection & Encryption, tools &
platforms.
• Hands-on programming experience in either core Java and/or Python and/or JavaScript
and/or Scala; freshers passing out of college or lateral movers into IT must be able to code in
languages they have studied.
• Well-versed with Storage, Networks and Storage Networking basics
which will enable you to work in a Cloud environment.
• Well-versed with Network, Data, and
Application Security basics which will enable you to work in a Cloud as well as Business
Applications / API services environment.
• Extra points if you are certified in AWS and/or Azure
and/or Google Cloud.
Required qualifications and must have skills
-
5+ years of experience managing a team of 5+ infrastructure software engineers
-
5+ years of experience in building and scaling technical infrastructure
-
5+ years of experience in delivering software
-
Experience leading by influence in multi-team, cross-functional projects
-
Demonstrated experience recruiting and managing technical teams, including performance management and managing engineers
-
Experience with cloud service providers such as AWS, GCP, or Azure
-
Experience with containerization technologies such as Kubernetes and Docker
Nice to have Skills
-
Experience with Hadoop, Hive and Presto
-
Application/infrastructure benchmarking and optimization
-
Familiarity with modern CI/CD practices
-
Familiarity with reliability best practices

Java with cloud
Core Java, SpringBoot, MicroServices |
- DB2 or any RDBMS database application development |
- Linux OS, shell scripting, Batch Processing |
- Troubleshooting Large Scale application |
- Experience in automation and unit test framework is a must |
- AWS Cloud experience desirable |
- Agile Development Experience |
- Complete Development Cycle ( Dev, QA, UAT, Staging) |
- Good Oral and Written Communication Skills |
- Bachelor’s and/or master’s degree in Computer Science, Computer Engineering or related technical discipline
- About 5 years of professional experience supporting AWS cloud environments
- Certified Amazon Architect Associate or Architect
- Experience serving as lead (shift management, reporting) will be a plus
- AWS Architect Certified Solution Architect Professional (Must have)
- Minimum 4yrs experience, maximum 8 years’ experience.
- 100% work from office in Hyderabad
- Very fluent in English
Must-Have’s:
- Hands-on DevOps (Git, Ansible, Terraform, Jenkins, Python/Ruby)
Job Description:
- Knowledge on what is a DevOps CI/CD Pipeline
- Understanding of version control systems like Git, including branching and merging strategies
- Knowledge of what is continuous delivery and integration tools like Jenkins, Github
- Knowledge developing code using Ruby or Python and Java or PHP
- Knowledge writing Unix Shell (bash, ksh) scripts
- Knowledge of what is automation/configuration management using Ansible, Terraform, Chef or Puppet
- Experience and willingness to keep learning in a Linux environment
- Ability to provide after-hours support as needed for emergency or urgent situations
Nice to have’s:
- Proficient with container based products like docker and Kubernetes
- Excellent communication skills (verbal and written)
- Able to work in a team and be a team player
- Knowledge of PHP, MySQL, Apache and other open source software
- BA/BS in computer science or similar
DevOps Consultant!! MERN Stack Project Manager – Systems (Enterprise or Solutions) Architect needed!
Hello superstar,
I appreciate you taking time to read this. I have posted a job for developers to work on a start-up, the link is ......
I would need someone with DevOps experience, to ensure that the project is undertaken with the highest standards possible. I have had many experiences where ‘completed’ software after years of development was filled with bugs and it would be more cost-effective to start from scratch than to attempt to find and correct all the bugs.
I have attempted to learn as much as possible, but I now have an opportunity and it would better serve the venture to have someone handle the management of the project to ensure that;
- We choose the most appropriate technology
- We choose competent developers in those technologies
- The architecture and data modeling are clearly defined in a ‘blueprint’ plan
- A DevOps environment and processes are set up and the developers understand what is required
- Proper tests are carried out to ensure everything works as intended
- There are processes for testers to follow and competent testers are selected to follow them
- Accessibility, localization, and internationalization are planned ahead of time
- Security, scalability, and other future probabilities that I may not even be aware of are considered and planned ahead of time
- Documentation and code reviews, refactoring and other quality assurance processes are undertaken
- Working software is produced and systems that enable new developers or teams of people to easily take over and/or contribute new modules or updates in a controlled and organized fashion
- Cost estimates or budgets/projections or use of SaaS, hosting and other 3rd party services and applications
I am more concerned with a professional and world-class organizational system than with any particular type of software been produced as the strong foundation will enable anything to be creating with efficacy and precision.
Again, thank you for reading this, please reply with the word “superstar” anywhere in the second line of your response. I look forward to hearing from you.
Warm wishes DevOps Evangelist,

