11+ Tier 2 Jobs in India

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

• Own the end-to-end SMB sales cycle (prospecting to close) for U.S.-based customers

• Handle inbound and outbound leads, including cold outreach

• Conduct product demos, discovery calls, and negotiations

• Build and manage a healthy sales pipeline and accurate forecasts

• Consistently achieve or exceed monthly and quarterly quotas

• Maintain accurate CRM records and sales activity tracking

Required Qualifications

• 1-5 of experience as an Account Executive in B2B SaaS

• Strong experience selling to SMB customers (not enterprise-only profiles)

• Direct exposure to selling in the U.S. market

• Proven track record of quota achievement

• Excellent communication, negotiation, and closing skills

• Hands-on experience with CRM tools such as HubSpot

• Strong understanding of U.S. buyer behavior and SMB needs

Preferred Qualifications

• Experience in fast-paced SaaS startups or growth-stage companies

• Familiarity with high-volume deal environments ($5k–$100k ARR)

• Strong consultative selling approach

• Strong understanding of U.S. buyer behavior and SMB needs

Role & Responsibilities

• Lead enterprise-scale implementation of data warehouse data platforms on Databricks and Snowflake environments.
• Design and implement Medallion (Bronze/Silver/Gold) architecture and scalable enterprise data models.
• Establish data modeling standards (dimensional, data vault, lakehouse patterns) and ensure best practices across projects
• Establish enterprise data governance frameworks including cataloging, lineage, stewardship, and compliance using Atlan.
• Define and implement CI/CD pipelines for infrastructure and data platform deployments
• Design data architectures that support AI/ML and Generative AI workloads including vector storage, feature layers, and secure access patterns.
• Build scalable ingestion frameworks supporting batch, streaming, and CDC pipelines.
• Architect secure, high-performance data integration layers for analytics, BI, and AI consumption.
• Develop target-state architecture blueprints and enforce data standards, governance, and best practices across teams.
• Collaborate with engineering, analytics, and data science teams to ensure platform alignment and scalability.
• Engage with clients as a trusted advisor, driving data strategy, roadmap definition, and identifying opportunities for expansion.

Ideal Candidate

• Strong Databricks / AWS Data Architect profile
• Mandatory (Experience 1) – Must have minimum 8+ years of experience in Data Architecture / Data Engineering, with exposure in enterprise-scale data platform modernization initiatives
• Mandatory (Experience 2) – Must have minimum 3+ years of deep hands-on experience in Databricks-based lakehouse architecture on AWS, including large-scale data platform implementations
• Mandatory (Experience 3) – Strong expertise in Databricks ecosystem including Delta Lake, Databricks SQL, Unity Catalog, Delta Live Tables, and MLflow with focus on performance optimization and security
• Mandatory (Experience 4) – Strong experience with AWS data services including S3, Glue, EMR, Lambda, Redshift, Athena, Lake Formation, and DMS, with strong understanding of cloud-native architecture patterns
• Mandatory (Experience 5) – Proven experience designing and implementing Medallion (Bronze/Silver/Gold) architecture, scalable data models (Dimensional/Data Vault), and enterprise lakehouse platforms supporting batch and real-time processing
• Mandatory (Experience 6) – Must have hands-on experience building scalable ingestion frameworks including batch, streaming, and CDC pipelines using tools like Kafka, Kinesis, Spark, or similar technologies
• Mandatory (Skill 1) – Proven experience implementing CI/CD pipelines for data platforms, including infrastructure as code, automated deployments, and environment management
• Mandatory (Skill 2) – Hands-on experience enabling data platforms for AI/ML and Generative AI use cases, including feature stores, vector storage, and secure data access patterns
• Mandatory (Skill 3) – Experience with orchestration tools such as Apache Airflow or MWAA and designing integration layers for analytics, BI, and AI consumption
• Preferred (Company) – Product Companies.
• Preferred (Certification) – AWS / Databricks / Snowflake certifications; experience with Snowflake alongside Databricks; exposure to MDM, data quality frameworks, and enterprise metadata tools

Position: Senior OT Cybersecurity Engineer

Location: Bellandur, Bangalore

Type: 6 -12 months Contract

Exp : 5-10 years 

Work Hours: Monday to Friday

🔹 Experience

• 5–7 Years Total Experience
• Minimum 2+ years in OT/IACS Cybersecurity

🔹 Work Timings

• 01:30 PM – 10:30 PM IST

🔹 Role Summary

The OT Cybersecurity Engineer plays a key role in securing Operational Technology (OT) and Industrial Control Systems (IACS) environments. This role contributes to secure-by-design architectures, cybersecurity frameworks, and enterprise-level risk management, supporting Chevron’s global cybersecurity strategy.

🔹 Key Responsibilities

• Support OT/IACS cybersecurity initiatives & programs
• Design & review secure OT network architectures and data flows
• Define secure-by-design standards & guardrails
• Work with protocols, ports, applications, and services security
• Apply frameworks like:
• NIST 800-53 / 82
• IEC 62443
• MITRE ATT&CK / D3FEND
• Collaborate across enterprise IT, digital platforms, and OT business units
• Perform risk assessments, vulnerability analysis & mitigation planning

🔹 Required Qualifications

🎓 Education

• Bachelor’s/Master’s in:
• IT / Computer Science / Engineering / STEM (Preferred)

📜 Certifications (Preferred)

• GISCP, GCIP, CISSP
• OT/IACS vendor-specific certifications
• SAFe / Agile certifications (Nice to have)

🔹 Required Experience

• 2+ years in OT/ICS Cybersecurity
• Hands-on exposure to:
• Critical infrastructure (Energy/Oil & Gas preferred)
• OT environments & control systems

🔹 Core Skills (Main 6–7 Skills)

• OT/IACS Cybersecurity
• Secure Network Architecture (OT)
• NIST / IEC Frameworks
• SCADA & IIoT Security
• Vulnerability Assessment (Nessus, Nmap)
• Risk Management & Mitigation
• Threat Analysis (MITRE ATT&CK)

🔹 Preferred Skills

• Experience with:
• SCADA / IIoT / Cloud-integrated OT systems
• Big Data & OT integration
• Security architecture design & implementation
• Vulnerability scanning (Passive & Active)
• Strong understanding of:
• Threats, exploits, attack paths in OT
• Strong communication & stakeholder management
• Leadership & enterprise-level influence
• Root cause analysis & problem-solving 

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Responsibilities :-

1.      Design and engineer new next generation fintech solutions.

2.      Implement, optimize and manage the microservices based architecture, end to end, considering various technologies and business stakeholders.

3.      Build the correct database design and be ready to evolve it as per upcoming requirements.

4.      Design, develop and implement various web and mobile app based customer/partner/merchant journeys.

5.      Work with multiple stakeholders to understand inherent complexities involved in building the new solutions on top of the existing product and provide the most suitable and optimized one.

6.      A go getter with no reservations, should be ready to jump in and code if required.

7.      Do code reviews and ensure that best practices are followed

Ensure that best security practices are taken care of while building the product. 

Requirements:-

1.      Bachelor of Engineering or Bachelor of Technology in Computer Science / Information Technology or a related field

2.      At least 12 years of experience that includes at least 5 years of experience in technology architecture with a significant focus on building scalable full stack applications to be deployed on cloud

3.      Excellent problem solving and strategic thinking and leadership skills with the ability to implement complex projects to successful completion

4.      Hands on experience in Nodejs, JavaScript, Mongo DB, Relational Database and React. Must be efficient in building efficient code and DB queries.

5.      Experience in using cloud services from various cloud providers i.e. AWS, Azure, OCI (AWS exposure is the must)

6.      Understanding and experience in ensuring the security best practices are taken care of while building the product.

Should have excellent communication and interpersonal skills.

• Work closely with Project Managers and other members of the Development Team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
• Attend client meetings during the sales process and during development.
• Work with clients and Project Managers to build and refine graphic designs for websites.
• Convert raw images and layouts from a graphic designer into CSS/XHTML themes.
• Determine appropriate architecture, and other technical solutions, and make relevant recommendations to clients.
• Communicate to the Project Manager with efficiency and accuracy any progress and/or delays.
• Engage in outside-the-box thinking to provide high value-of-service to clients. Alert colleagues to emerging technologies or applications and the opportunities to integrate them into operations and activities.
• Be actively involved in and contribute regularly to the development community of the CMS of your choice. Develop innovative, reusable Web-based tools for activism and community building.

• Product Manager leads multiple inter-dependent work-streams, each with massive business potential and scale, immediately:
• Complete end-to-end product design for web-based Ed-Tech Platform with blockbuster in-market results as we go from MVP to scaled product.
• Lead complexity of creating a platform that should be absolutely delightful for kids 6-14 while delivering perceived academic value to parents.
• Have a global aesthetic—the product will expand globally in 3 months time and aesthetic should transcend cultural boundaries to deliver a true global experience.
• Have strong detail orientation—the product will have inter-dependent flows on both front-end as well as teacher/admin/ops back-end.

• 7-10 years of experience with at least 6 years of experience as a Product Manager
• Scaled consumer product experience
• Building a product from scratch and grown to 2x or 3x.
• Good to have candidates from IIT/NIT/BITS Pilani and Top colleges

Hi,

Greetings from LMV Financial Services Pvt Ltd

we have a immediate requirements for Female Telesales officer @Somajiguda

JOB DESCRIPTION:

✅Should have good communication skills and strong interpersonal skills.

✅Responsible for making outbound calls and regular followup on leads.

✅Understand the customer requirements, encourage them to upgrade loans.

⏩Attractive incentives upon successful sales..

⏩Data will be provided by the company.

Required candidate profile:

Position: Telesales officer

Eligible criteria: Any graduate

Gender: Female Preferred

Salary: 10000+ Incentives