11+ Tier 2 Jobs in India

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

A Business Architect is responsible for designing and aligning business strategies and operations with the organization's overall goals and objectives.

Roles and Responsibilities:

1.    Designing and implementing business strategies: Business Architects are responsible for developing and implementing business strategies that align with the organization's goals and objectives. They identify areas for improvement, design solutions, and work with stakeholders to implement changes.

2.    Aligning business processes: Business Architects ensure that business processes are aligned with the organization's overall goals and objectives. They identify areas for improvement and design processes that support efficient and effective operations.

3.    Developing and implementing business architecture: Business Architects develop and implement business architecture that aligns with the organization's goals and objectives. They define the organization's structure, systems, processes, and technology, ensuring that they are aligned with the business strategy.

4.    Analyzing business requirements: Business Architects analyze business requirements to identify opportunities for improvement. They work with stakeholders to define requirements and design solutions that meet those requirements.

5.    Leading cross-functional teams: Business Architects lead cross-functional teams, bringing together stakeholders from different departments to design and implement solutions that support the organization's goals and objectives.

6.    Communicating with stakeholders: Business Architects communicate with stakeholders to understand their needs and expectations, and to keep them informed of progress and changes. They work with stakeholders to ensure that solutions meet their requirements and expectations.

7.    Managing change: Business Architects manage change by identifying potential roadblocks and developing strategies to mitigate them. They work with stakeholders to implement changes and ensure that they are adopted effectively.

8.    Continuously improving processes: Business Architects are responsible for continuously improving processes to ensure that they remain aligned with the organization's goals and objectives. They identify areas for improvement, design solutions, and work with stakeholders to implement changes

Overall, a Business Architect plays a critical role in designing and implementing strategies, processes, and systems that support the organization's goals and objectives. They work closely with stakeholders across the organization, leading cross-functional teams and managing change to ensure that solutions are effective and efficient.

Total exp: 8-10 years

 Rel exp: 5 years (Business analysis, Management consulting)

 Location: Chennai

 Salary package: 22-25 LPA (on average)

Responsibilities:
• Candidate should have experience with Salesforce, preferably in Salesforce Lightning in the Financial industry.
• Hands-on experience integrating Salesforce with 3rd party vendors, API integration, RESTful services
• Experience in configuring Salesforce or similar CRM Products, including Workflow, Dashboard, Reports, validation rules and security controls.
• Experience in building applications using C#.NET or other object-oriented programming languages
• Experience with APEX / HTML / JavaScript / CSS with-database including SQL and SOQL.
• Knowledge of DevOps standard methodologies (Version Control, CICD tools, Salesforce DX etc.)
• Demonstrating previous consulting industry experience to conceptualize, craft and own the development of further functional and technical capabilities
• Work with the Salesforce BA, team members and significant business sponsors to evaluate future products, ensuring they align with projects already in progress and the overall strategic ecosystem roadmap.
• Experience in being responsible for the initial engagement with key business and corporate (IT Security, Compliance, Legal) stakeholders to define deliverables, the working groups to test and refine the functionality and deliver the end product to a global user base
• Taking responsibility for project deliverables within an agile environment, seeing projects through to successful release into the core product.

Minimum Qualifications
• Bachelor / Master's Degree or equivalent

Preferred Qualifications:
• Salesforce Certified Certifications (Administrator, Platform Developer 2, Sales Cloud – Architects certifications are a plus)
• Experience with Salesforce Lightning UI /Web component.
• Experience in integrating with cloud applications, e.g. Amazon, Google
• Very good written and presentation / verbal communication skills with experience in customer interfacing roles.In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude.

An opportunity to revolutionize the restaurant industry

Here, at Rebel Foods, we are using technology and automation to disrupt the traditional food industry. We are focused on building an operating system for Cloud Kitchens - using the most innovative technologies - to provide the best food experiences for our customers. 

You will enjoy working with us, if:

• You are passionate about using technology to solve customer problems
• You are a software craftsman or craftswoman who is obsessed with high quality software
• You have a flair for good design and architecture
• You are unafraid of rearchitecting or refactoring code to improve it
• You are willing to dive deep to solve complex software issues
• You are a teacher and mentor

Our technology ecosystem:

• Languages: Java, Typescript, Javascript, Ruby
• Frameworks, environments: Spring Boot, NodeJS, ExpressJS
• Databases: AWS Aurora MySQL, MongoDB
• Cloud: AWS
• Microservices, Service Oriented Architecture, REST APIs, Caching, Messaging, Logging, Monitoring and Alerting
• CI/CD and DevOps
• Bitbucket, Jira

You will mostly spend time on the following:

• Leading the design and implementation of software systems
• Driving engineering initiatives across teams with a focus on quality, maintainability, availability, scalability, security, performance and stability
• Writing efficient, maintainable, scalable, high quality code
• Reviewing code and tests
• Refactoring and improving code
• Teaching and mentoring team members

We’re excited about you if you have:

• At least 8 years of experience in software development, including experience building microservices and distributed systems
• Excellent programming skills in one or more languages: Java, C#, C++, Typescript, Javascript, Python or Ruby
• Experience working in Cloud environments: AWS, Azure, GCP
• Experience building secure, configurable, observable services
• Excellent troubleshooting and problem-solving skills
• The ability to work in an Agile environment
• The ability to collaborate effectively within and across engineering, product and business teams

We value engineers who are:

• Crazy about customer experience
• Willing to challenge the status quo and innovate
• Obsessed with quality, performance and frugality
• Willing to take complete responsibility and ownership of results
• Team players, teachers, mentors

• Lead a full product development lifecycle from ideation, design, development, to roll out and support
• Own the delivery of multiple features of the product end to end while hands-on in development as well
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure)

1. 7+ Years’ of experience, managing teams of 5+ people
2. Must have excellent programming, debugging and scripting skills with a solid understanding of Object Oriented Design principles.
3. Proficiency in at least two of the following: Java, NodeJS, Go, JavaScript, Python programming stacks, and passion for software engineering and craftsman-like coding prowess
4. Knowledge of software practices like refactoring, clean code, domain driven design, Encapsulation etc
5. Hands on experience managing databases like MongoDB, Cassandra, Redis.
6. Exposure to event driven systems and event streaming engines like Kafka
7. Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS.  

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.