11+ Tier 2 Jobs in India

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

Job Title: Marketing Manager

Location : Hyderabad (WFO)

Experience: 4–6Years

Employment Type: Full-Time

Key Responsibilities:

• Develop and manage marketing strategies aligned with business goals.
• Plan and execute digital marketing campaigns across SEO, SEM, email, and social media channels.
• Coordinate with design and content teams to create engaging marketing materials.
• Conduct market research to identify new opportunities and target audiences.
• Manage and monitor the company’s brand presence and reputation.
• Analyze marketing data (campaign performance, ROI, customer trends) to improve results.
• Oversee and manage marketing budgets effectively.
• Collaborate with sales teams to align marketing strategies with sales objectives.
• Organize and manage promotional events, exhibitions, and product launches.
• Stay updated on market trends, competitor activities, and emerging marketing tools.

Roles and Responsibilities:

• Assist in daily accounting operations (entries, invoicing, reconciliations)
• Support preparation of monthly financial statements
• Help manage accounts receivable and payable
• Manage invoices, vendor payments, and petty cash.
• Assist with GST, TDS, and other tax filings
• Coordinate with internal teams for budget tracking
• 
  

WHAT WILL YOU NEED TO SUCCEED?

• Pursuing or recently completed B.Com / M.Com / MBA (Finance)
• Familiarity with accounting tools like Tally (preferred)
• Strong Excel skills – must know VLOOKUP, Pivot Tables, SUMIF, Filters, etc.
• Detail-oriented and strong with numbers
• Eager to learn and take ownership of tasks
• Available to work from office (Indiranagar, Bangalore)

At Webcyper Pvt Ltd, we are a growing technology company building innovative web solutions for our clients. We focus on delivering high-quality digital products, and we’re on a mission to scale our operations with talented, passionate individuals.

If you're a problem solver, love clean code, and are excited to work in a fast-paced startup environment — we want to hear from you!

Key Responsibilities:

Develop, test, and maintain high-quality web applications using Python and Django framework.

Work closely with frontend developers and designers to implement user-friendly interfaces.

Integrate third-party APIs and services.

Write clean, reusable, and efficient code.

Optimize applications for speed and scalability.

Troubleshoot, debug, and upgrade existing applications.

Participate in code reviews and technical discussions.

Stay up-to-date with emerging trends and technologies in backend development.

Job Title: Customer Service Executive

Job Description:

As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.

Must-Have Skills:

1. Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
2. Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
3. Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
4. Empathy: Ability to empathize with customers and provide support in a compassionate manner.
5. Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
6. Adaptability: Flexibility to adapt to changing situations and customer requirements.
7. Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

1. Product/Service Knowledge: Familiarity with the company's products or services.
2. Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
3. Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
4. Time Management: Efficient time management skills to prioritize and meet deadlines.
5. Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

About us :

Appitsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

Check: SoftwareSuggest: https://www.softwaresuggest.com/" target="_blank">https://www.softwaresuggest.com/

Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India, and the fastest-growing one.

Here, at Software Suggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.

-Monthly traffic of over 300000 unique visitors

-12794 software listed across 425 categories

-357,551 businesses (and counting!) have used Software Suggest to find the perfect software for their exact requirements.

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

Job description

-Develop and manage client portfolios
-Sustain business growth and profitability by maximizing value
-Analyze customer data to improve customer experience.
-Hold product demonstrations for customers.
-Responsible for managing renewals.
-Improve onboarding processes.
-Evaluate and improve tutorials and other communication infrastructure.
-Responsible for generating revenue through dropped customers
-Maximize revenue through up-selling.
-Mediate between clients and the organization.
-Handle and resolve customer requests and complaints.
-Minimize customer churn.
-Aid in product design and product development.

Requirements

 -Highly organized and able to multi-task.

-Self-driven and proactive nature.

-Excellent communication and interpersonal skills.

-Demonstrate leadership qualities.

-High computer literacy and ability to learn new software.

-Knowledge of customer success processes.

-Experience in document creation.

Job Description

1. TREND MICRO /SYMANTEC  Anti-Virus Security Management tDLP MANAGEMENT
2. MONITORING END POINTS AND DAILY UPDATE TOBE PUSHED THROUGH SERVER AV CONSOLE
3. RCA for non-updating of end points and remote resolution.
4. Interacting with OEM to fix.
5. SQL Data base  Troubleshooting/Restoring Database.
6. Automated the process of vulnerability management and policy compliance across the enterprise; provide network discovery and mapping, asset prioritization,
7. Good  speak and write English Communication
8. Able to work shift basis

We are looking for a talented and competitive Sales Development Representative that thrives in a vibrant and dynamic sales environment with the below-mentioned required skill sets: 

• Good experience Inside B2B Sales 
• Good experience selling cloud-based solutions or cloud products (but not Azure & Microsoft Cloud) 
• Must have good experience in B2B sales, Cold-Calling, and lead generation 
• Must have past work experience in Saas-based companies. 

• Candidates worked in a Startup company must have at least 2+ yrs of experience in sales business development 
• Good communication skills 
• Candidates from Bangalore, Delhi, Haryana, Mumbai, Pune etc., and those who are willing to relocate to those locations are welcome 

If you are interested, you can revert back to this posting.

Who Are We

A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.

ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.

WHY US

• Join top AI company
• Grow with your best companions
• Continuous pursuit of excellence, equality, respect
• Competitive compensation and benefits

You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.

To learn more about how we work, please check out

https://www.orbo.ai/">https://www.orbo.ai/.

We are looking for a qualified Backend Developer to design and code functional programs and applications. You will work as part of a team and individually with little supervision.

A great Application Developer has excellent knowledge of Javascript. 

They must be familiar with a variety of operating systems and platforms. The ideal candidate will also have an analytical mindset and a keen eye for detail.

The goal is to write “clean” and flawless code to produce fully functional software applications according to requirements.

Experience: 2 years and more

CTC: Upto 18 LPA

Skills Required

• 2+ years of web application development experience using Javascript
• Experience in Node.js, and Express.js/loopback.js
• Deep understanding of RESTful APIs
• Data modelling experience in both relational and NoSQL databases(MongoDB preferred).
• Experience deploying and maintaining a micro-service architecture
• Experience with Microsoft Azure
• Experience with server-less infrastructure paradigms (AWS Lambda, etc).
• Experience building a scalable product is a bonus!

Knowledge/Qualifications/ Competency

• Any Graduate – Any Specialization with 3+ yrs of relevant strong object-oriented JavaScript & MVC with analytical/logical thinking & problem solving skills (Object Oriented JS, JQUERY, NodeJS)

Responsibilities

• You will write reusable, testable, and efficient code
• You will look to optimise applications for performance and scalability.
• You will be building secured backend API's to be consumed by multiple applications (e.g. web and mobile)
• You will constantly be collaborating with a team member and help colleagues
• You will make architectural decisions
• You will use every possible opportunity to share your own professional experience with your team members

Our perfect candidate is someone that:

• is proactive and an independent problem solver
• is a constant learner. We are a fast growing start-up. We want you to grow with us!
• is a team player and good communicator

What We Offer:

• You will have fun working with a fast-paced team on a product that can impact the business model of E-commerce and BFSI industries. As the team is small, you will easily be able to see a direct impact of what you build on our customers (Trust us - it is extremely fulfilling!)
• You will be in charge of what you build and be an integral part of the product development process
• Technical and financial growth!

Job Description:

In this role, you will:

• Be responsible for building APIs, coding, documenting and maintaining scalable web/mobile applications in a fast-paced environment
• Be involved in conceptualization of IOT product features & AI Model Integrations, designing, development and debugging in the real-time environment
• Collaborate with multiple stakeholders to deliver products in an agile environment
• Continuous Integration and Continuous Deployment

Required Skills :

• Good understanding of Data Structures &Algorithms with strong analytical skills.
• Deep understanding of javascript and web fundamentals like HTML, CSS3, Boostrap 3, SDKs, cookies, Sockets,
• Experience in programming languages: nodejs, python, java, Angular/React JS,
• Knowledge of Relational and Non-relational Databases and Cache like MySQL, Mongo, Elasticsearch, Redis etc
• Knowledge of RESTful paradigms and to experience building/consuming APIs, microservices & system design architecture
• Experience in client side technologies like JavaScript, jQuery, Typescript and React JS.
• Good in Building UI/UX of web application and integration of backend and frontend
• Capable of hosting AI model on AWS cloud by developing APIs

Desired Skills:

• Ability to break complex projects into modules and propose effective solutions in view of capabilities of existing platforms and infrastructure.
• Experience in managing build/deployment pipelines for continuous integration and continuous delivery to improve the quality and availability of products & services.
• Understanding of cloud architecture and cloud deployments - AWS SQS, Lambda, EC2, S 3, Azure, other cloud technologies