11+ Tier 2 Jobs in India

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• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

JOB DETAILS:

* Job Title: Regional Sales Manager (Philippines)

* Industry: SAAS Industry

* Salary: Best in Industry

* Experience: 5 -10 years

* Location: Philippines

* Work Mode: WFH

* Working Day: 5

Required Skills: Data Analysis, Analytical thinking, Proficiency in CRM tools, Cross functional collaboration, Problem Solving & Decision Making

Criteria:

Need Native Philippines candidates ONLY.

1. Candidate must be from a B2B SaaS / Hospitality Tech (Hotel Tech) background.

2. Candidate must have 5–10 years of relevant sales experience in SaaS or hospitality technology.

3. Candidate must have strong team management experience, handling BDMs and Telesales teams.

4. Candidate must have proven ownership of regional revenue targets, pipeline management, and MRR growth.

5. Candidate must have strong knowledge of the Philippines hospitality market and enterprise hotel sales.

6. Candidate should be proficient in Filipino and English (mandatory).

7. Candidate should be open to frequent travel across regions.

8. Candidate must be good with numbers, including revenue analysis, forecasting, pipeline metrics, and target tracking.

9. Candidate must have hands-on experience with CRM tools; HubSpot experience is strongly preferred.

Description

About the Role: -

We are seeking a high-performing Regional Sales Manager (RSM) to lead and scale our sales operations in Philippines.

This role is responsible for driving revenue growth, expanding market presence, managing sales teams, and ensuring customer success within the hospitality sector.

Key Responsibilities: -

1. Sales Leadership & Team Management

• Lead and manage BDMs and Telesales teams
• Ensure achievement of 100%+ monthly and quarterly targets
• Conduct weekly coaching, reviews, and performance tracking
• Oversee hiring, onboarding, and training
• Ensure 100% CRM (HubSpot) compliance

2. Revenue & Target Achievement

• Deliver regional targets across new properties, licenses, and LTV
• Drive growth in ARPA and MRR
• Maintain a 3× healthy sales pipeline

3. Customer Retention & Account Growth

• Minimize churn and maximize customer satisfaction
• Build strong relationships with hotel owners, GMs, and key decision-makers
• Collaborate with Implementation & Support teams for seamless onboarding

4. Market Expansion & Enterprise Sales

• Expand YCS presence across key regions in Philippines.
• Close enterprise and multi-property hotel group deals (5+ properties)
• Build partnerships with hotel associations and tourism bodies
• Lead events, webinars, and roadshows

5. Internal Collaboration & Operations

• Provide accurate weekly and monthly sales forecasts
• Share market insights with Product, Marketing, and Support teams
• Ensure timely reporting and compliance with internal processes.
•  

Key Competencies: -

• Sales Leadership & Team Management – Ability to lead, coach, and drive a high-performing sales team to exceed targets.
• Strategic Pipeline & Revenue Execution-– Strong skills in pipeline management, forecasting, and delivering consistent revenue growth.
• SaaS & Hospitality Market Expertise - Deep understanding of SaaS sales and the Philippines a hospitality ecosystem.
• Enterprise Sales & Negotiation – Proven capability to close multi-property deals and handle complex negotiations
• Customer Retention & Relationship Management– Strong focus on reducing churn and building long-term partnerships with key decision-makers.
•  

Key Requirements: -

• 5–10 years of experience in SaaS, B2B, or Hospitality Tech sales
• Proven experience in managing sales teams and exceeding targets
• Strong understanding of the Philippines hospitality market
• Excellent communication and negotiation skills
• Hands-on experience with CRM tools (HubSpot preferred)
• Willingness to travel across regions as required

Strong Product Designer profile.

Mandatory (Experience 1) – Must have a minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.

Mandatory (Experience 2) – Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.

Mandatory (Portfolio) – Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.

Mandatory (Tools) – Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).

Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

🌍 Job Title: International Sales Executive

📍 Location: Kothnur, Bangalore

🕒 Experience: 1 to 2 years in International Sales

🎓 Qualification: 12th Pass and Above

🗣️ Language Requirement: Excellent English Communication Skills

Job Description:

We are hiring dynamic and enthusiastic International Sales Executives to join our growing team in Kothnur, Bangalore. If you have prior experience in handling international clients and a passion for sales, we would love to hear from you!

Responsibilities:

• Engage with international clients over calls and emails
• Understand customer needs and offer the right product or service
• Achieve monthly and quarterly sales targets
• Maintain records of leads, customer interactions, and sales
• Provide excellent post-sale support and build lasting relationships
• Coordinate with internal teams to ensure timely delivery of services

Requirements:

• Minimum 1 to 2 years of experience in international sales or outbound process
• Excellent verbal and written communication in English
• Willingness to work in night shifts (if applicable)
• Confident, goal-oriented, and target-driven attitude
• Strong customer service skills and a persuasive personality
• Basic computer knowledge (MS Office, CRM tools)

What We Offer:

• Competitive salary with performance incentives
• Growth and learning opportunities
• Positive and supportive work environment

Job Title: Digital Project Manager

Location: Mumbai

Experience Level: (3+ years)

About the Role

We are looking for a Digital Project Manager with approximately 3 years of experience to join our growing team. This role is ideal for someone who has a solid understanding of digital platforms and technologies, strong client communication skills, and the ability to manage projects from concept to delivery.

As a client-facing role, your ability to communicate effectively in English, both written and spoken is critical. You’ll work closely with internal tech and design teams as well as external clients to ensure projects are delivered on time, within scope, and to the highest quality standards.

Key Responsibilities

• Manage end-to-end digital projects across websites, mobile apps, backend systems, CRM integrations, and more
• Serve as the main point of contact for clients, understanding their needs and translating them into actionable project plans
• Coordinate internal teams, including developers, designers, QA, and content managers
• Prepare project timelines, budgets, and resource plans; track progress and manage scope changes
• Lead regular status meetings and provide clear documentation and reporting
• Identify risks and proactively manage issues to ensure successful delivery
• Ensure quality assurance at all stages of the project lifecycle
• Collaborate with technical teams to assess feasibility and provide realistic estimates and solutions

Required Qualifications

• 3+ years of experience in digital project management
• Strong understanding of digital technologies, including web development, mobile apps, backend platforms, APIs, and CRM systems
• Proven experience managing multiple digital projects simultaneously
• Excellent command of English (written and spoken)
• Experience working in client-facing roles, ideally within an agency or digital solutions environment
• Proficiency in using project management tools (e.g., Jira, Trello, Slack)
• Ability to create clear and structured documentation and presentations

Preferred Qualifications

• Experience working with cross-functional and multicultural teams
• Familiarity with Agile or hybrid delivery methodologies
• Knowledge of tools such as Figma, WordPress, HubSpot, or Salesforce is a plus

• Proven experience in any high-level programming languages like Java (Preferably)
• Strong knowledge of data structure, algorithms and coding
• Experience with any Messaging technologies like Kafka or Rab-bitMQ, etc.
• Proven experience in database technologies like NoSQL
• Hands-on experience with Spring, Spring Security, Spring boot, and Hibernate framework.
• Working knowledge of developing Restful Micro services.
• Strong analytical, problem-solving skills.
• Attend team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.
• Ability to understand the Platform/domain of the business in detail & Ability to multi-task.
• Good communication and organizational skill

• Developing, coding and assisting the Email Marketing team with email campaigns
• Configuring multifaceted content elements to build personalized emails at scale
• Ensuring quality, consistency enforced at all steps and across all assets, devices, inboxes
• Staying up to date with trends in email development and continuing to study and improve skills
• Thinking and creating for conversion optimization (training will be given in-house)
• Building landing pages using HTML/CSS/JavaScript (front end)

What you need to have:

• Identify & document the Scope of Work (SOW), objectives and any assumptions.
• Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
• Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
• Establish and maintain relationships with third parties/vendors.
• Seek opportunities for improvement and suggest new projects.

• Ensure availability of all the tools and resources before initiating a project.
• Prepare and maintain timelines for the effective tracking and completion of the project.
• Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
• Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

• Maintain timesheet logs for all the resources.
• Create and maintain comprehensive project documentation, plans and reports.
• Ensure standards and requirements are met through conducting quality assurance tests.
• Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

• YEARS OF RELEVANT EXPERIENCE- 5+ Years of relevant experience managing Digital / IT Projects.
• EDUCATION AND CERTIFICATIONS** - We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Business, Digital Marketing, Computer Science or other relevant fields is a plus. Additional Project Management certifications like PMP/ PMI / PRINCE2 are highly desired.
• SOFTWARE AND APPLICATIONS- Tech-savvy with good knowledge of MS Office, and strong experience with project management software like Jira, MS Projects, Click Up, Asana, Wrike, Basecamp etc.

• Excellent communication (verbal & written), interpersonal and consulting skills
• Ability to manage multiple teams and projects simultaneously
• Excellent organization and time management skills
• Ability to meet targets and deadlines.
• Quick thinking, problem solving skills
• Detail-oriented
• Budget management
• Confident, pleasant personality, ambitious, self-motivated.

Product Designers will use our client's existing design system to produce workflows for enterprise software.

• The most qualified candidate will have experience collaborating with Product teams and Engineers and should be comfortable taking requirements from Product teams to create high fidelity designs and occasional prototypes.
•  The Product Designer will ensure that the visual styles embody the business goals of the product, and keep up with best practices and design trends.

Essential Qualifications:

• Minimum of 1-2 years of work experience in the same or similar position required.
• Experience building and shipping software
• Familiarity with Principle, Marvel, Abstract, InVision or Jira applications
• Knowledge of design systems such as Styled Components