11+ Tier 2 Jobs in India

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

Role Overview

We are hiring a Principal Datacenter Backend Developer to architect and build highly scalable, reliable backend platforms for modern data centers. This role owns control-plane and data-plane services powering orchestration, monitoring, automation, and operational intelligence across large-scale on-prem, hybrid, and cloud data center environments.

This is a hands-on principal IC role with strong architectural ownership and technical leadership responsibilities.

Key Responsibilities

• Own end-to-end backend architecture for datacenter platforms (orchestration, monitoring, DCIM, automation).
• Design and build high-availability distributed systems at scale.
• Develop backend services using Java (Spring Boot / Micronaut / Quarkus) and/or Python (FastAPI / Flask / Django).
• Build microservices for resource orchestration, telemetry ingestion, capacity and asset management.
• Design REST/gRPC APIs and event-driven systems.
• Drive performance optimization, scalability, and reliability best practices.
• Embed SRE principles, observability, and security-by-design.
• Mentor senior engineers and influence technical roadmap decisions.

Required Skills

• Strong hands-on experience in Java and/or Python.
• Deep understanding of distributed systems and microservices.
• Experience with Kubernetes, Docker, CI/CD, and cloud-native deployments.
• Databases: PostgreSQL/MySQL, NoSQL, time-series data.
• Messaging systems: Kafka / Pulsar / RabbitMQ.
• Observability tools: Prometheus, Grafana, ELK/OpenSearch.
• Secure backend design (OAuth2, RBAC, audit logging).

Nice to Have

• Experience with DCIM, NMS, or infrastructure automation platforms.
• Exposure to hyperscale or colocation data centers.
• AI/ML-based monitoring or capacity planning experience.

Why Join

• Architect mission-critical platforms for large-scale data centers.
• High-impact principal role with deep technical ownership.
• Work on complex, real-world distributed systems problems.

About NonStop io Technologies

NonStop io Technologies is a value-driven company with a strong focus on process-oriented software engineering. We specialize in Product Development and have a decade's worth of experience in building web and mobile applications across various domains. NonStop io Technologies follows core principles that guide its operations and believes in staying invested in a product's vision for the long term. We are a small but proud group of individuals who believe in the 'givers gain' philosophy and strive to provide value in order to seek value. We are committed to and specialize in building cutting-edge technology products and serving as trusted technology partners for startups and enterprises. We pride ourselves on fostering innovation, learning, and community engagement. Join us to work on impactful projects in a collaborative and vibrant environment.

Brief Description:

We're seeking an AI/ML Engineer to join our team. As AI/ML Engineer, you will be responsible for designing, developing, and implementing artificial intelligence (AI) and machine learning (ML) solutions to solve real-world business problems. You will work closely with engineering teams, including software engineers, domain experts, and product managers, to deploy and integrate Applied AI/ML solutions into the products that are being built at NonStop io. Your role will involve researching cutting-edge algorithms and data processing techniques, and implementing scalable solutions to drive innovation and improve the overall user experience.

Responsibilities

● Applied AI/ML engineering; Building engineering solutions on top of the AI/ML tooling available in the industry today. Eg: Engineering APIs around OpenAI

● AI/ML Model Development: Design, develop, and implement machine learning models and algorithms that address specific business challenges, such as natural language processing, computer vision, recommendation systems, anomaly detection, etc.

● Data Preprocessing and Feature Engineering: Cleanse, preprocess, and transform raw data into suitable formats for training and testing AI/ML models. Perform feature engineering to extract relevant features from the data

● Model Training and Evaluation: Train and validate AI/ML models using diverse datasets to achieve optimal performance. Employ appropriate evaluation metrics to assess model accuracy, precision, recall, and other relevant metrics

● Data Visualization: Create clear and insightful data visualizations to aid in understanding data patterns, model behaviour, and performance metrics

● Deployment and Integration: Collaborate with software engineers and DevOps teams to deploy AI/ML models into production environments and integrate them into various applications and systems

● Data Security and Privacy: Ensure compliance with data privacy regulations and implement security measures to protect sensitive information used in AI/ML processes

● Continuous Learning: Stay updated with the latest advancements in AI/ML research, tools, and technologies, and apply them to improve existing models and develop novel solutions

● Documentation: Maintain detailed documentation of the AI/ML development process, including code, models, algorithms, and methodologies for easy understanding and future reference.

Qualifications & Skills

● Bachelor's, Master's, or PhD in Computer Science, Data Science, Machine Learning, or a related field. Advanced degrees or certifications in AI/ML are a plus

● Proven experience as an AI/ML Engineer, Data Scientist, or related role, ideally with a strong portfolio of AI/ML projects

● Proficiency in programming languages commonly used for AI/ML. Preferably Python

● Familiarity with popular AI/ML libraries and frameworks, such as TensorFlow, PyTorch, scikit-learn, etc.

● Familiarity with popular AI/ML Models such as GPT3, GPT4, Llama2, BERT etc.

● Strong understanding of machine learning algorithms, statistics, and data structures

● Experience with data preprocessing, data wrangling, and feature engineering

● Knowledge of deep learning architectures, neural networks, and transfer learning

● Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud) for scalable AI/ML deployment

● Solid understanding of software engineering principles and best practices for writing maintainable and scalable code

● Excellent analytical and problem-solving skills, with the ability to think critically and propose innovative solutions

● Effective communication skills to collaborate with cross-functional teams and present complex technical concepts to non-technical stakeholders

About the Role:

We are looking for a highly skilled Data Engineer with a strong foundation in Power BI, SQL, Python, and Big Data ecosystems to help design, build, and optimize end-to-end data solutions. The ideal candidate is passionate about solving complex data problems, transforming raw data into actionable insights, and contributing to data-driven decision-making across the organization.

Key Responsibilities:

Data Modelling & Visualization

• Build scalable and high-quality data models in Power BI using best practices.
• Define relationships, hierarchies, and measures to support effective storytelling.
• Ensure dashboards meet standards in accuracy, visualization principles, and timelines.

Data Transformation & ETL

• Perform advanced data transformation using Power Query (M Language) beyond UI-based steps.
• Design and optimize ETL pipelines using SQL, Python, and Big Data tools.
• Manage and process large-scale datasets from various sources and formats.

Business Problem Translation

• Collaborate with cross-functional teams to translate complex business problems into scalable, data-centric solutions.
• Decompose business questions into testable hypotheses and identify relevant datasets for validation.

Performance & Troubleshooting

• Continuously optimize performance of dashboards and pipelines for latency, reliability, and scalability.
• Troubleshoot and resolve issues related to data access, quality, security, and latency, adhering to SLAs.

Analytical Storytelling

• Apply analytical thinking to design insightful dashboards—prioritizing clarity and usability over aesthetics.
• Develop data narratives that drive business impact.

Solution Design

• Deliver wireframes, POCs, and final solutions aligned with business requirements and technical feasibility.

Required Skills & Experience:

• Minimum 3+ years of experience as a Data Engineer or in a similar data-focused role.
• Strong expertise in Power BI: data modeling, DAX, Power Query (M Language), and visualization best practices.
• Hands-on with Python and SQL for data analysis, automation, and backend data transformation.
• Deep understanding of data storytelling, visual best practices, and dashboard performance tuning.
• Familiarity with DAX Studio and Tabular Editor.
• Experience in handling high-volume data in production environments.

Preferred (Good to Have):

• Exposure to Big Data technologies such as:
• PySpark
• Hadoop
• Hive / HDFS
• Spark Streaming (optional but preferred)

Why Join Us?

• Work with a team that's passionate about data innovation.
• Exposure to modern data stack and tools.
• Flat structure and collaborative culture.
• Opportunity to influence data strategy and architecture decisions.

Position: Java Lead

Experience: 7+ Years

Location: Jaipur (Onsite)

Joining: Immediate Joiners Preferred

Employment Type: Permanent

Company: Deqode

Role Summary:

We are looking for a Java Lead to join Deqode’s backend engineering team. This role requires deep hands-on expertise in Java technologies along with the ability to lead a team and drive complex technical implementations.

Key Responsibilities:

• Take ownership as Lead Developer for backend services.
• Manage a team of 5-7 Java developers; mentor and guide juniors.
• Perform code reviews and ensure adherence to coding best practices.
• Contribute in writing clean, testable, scalable code using Java and Spring Boot.
• Own and drive technical design discussions and implementations.
• Work with cross-functional teams: Frontend, QA, DevOps, Product, and 3rd parties.
• Ensure robust unit testing, code coverage, and maintain high quality deliverables.
• Troubleshoot defects and support production deployments.

Required Skills:

• 7+ years of Java development experience
• Expertise in Spring Boot and REST APIs
• Strong experience in Microservices Architecture
• Knowledge of Netflix OSS or Spring Cloud
• Proficient in writing JUnit test cases
• CI/CD pipeline experience in real-time projects
• Understanding of Docker and Kubernetes
• Exposure to AWS Cloud Services from a development perspective

Key Responsibilities:

• Writing clean and efficient codes for Android applications
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance.
• Collaborating with cross-functional teams to define and design new feature.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Ability to brainstorm and come up with solutions to open ended problems.
• Ability to take ownership and drive initiatives end to end.
• Desire to learn and dive deep into new technologies on the job.
• Solid understanding of CS fundamentals-Operating Systems, Databases and Data Structure.

Knowledge and Skills:

• Prior experience as an Android Developer using Java, Kotlin, Android SDK, Android NDK
• Proficient understanding of code versioning tools such as Git
• Familiarity with RESTful APIs to effectively integrate Android applications
• Solid understanding of the full mobile development life cycle.
• Passion for products and aspiration to make a big impact.
• Solid engineering principles and clear understanding of data structures and algorithms.
• Expertise in implementation of custom UI components along with fabulous animations and write/understand Rest APIs
• Experience working with Google Maps, Social APIs, Geo-locations, Media permissions, SMS fetch, etc.

0.5 - 3 years of experience 

• Day to day maintenance of the website. Along with updating banners, products, product content, blogs, SEO recommendations also maintain a tracker of all updates on the website
• Coordinate with design and development team to implement strategy
• Create project plan and timelines for execution
• Maintaining and recording minutes of the meeting with internal and external stakeholders
• Keep a track of website health: by conducting regular test plans, working on site experience as well as PageSpeed insights
• Provide inputs on improving website experience basis GA reports
• Preparing monthly website performance reports
• Ensure smooth client communications 
• All mails must be responded to within 24 hours on working days and any conversation about on-going/upcoming projects over whatsapp/call must be documented on mail
• Keep up-to-date with industry best practices and monitor competitor websites
• Stay abreast of new developments in software, trends, and practices. Maintain good awareness of key plugins to be able to rapidly select the best approach for a new site build or update

• TAT of website uploads
• 4 recommendations from monthly reports adapted by the clients
• 2 case studies based on successful recommendations
• <4 escalations per year

• Strong attention to detail with an analytical mind and problem-solving attitude
• Ability to manage and work with teams
• Ability to adapt to new tools and softwares
• Google Analytics Power User
• Has experience operating at least 1 CMS
• Self starter attitude, proactive
• Strong communication skills, both written and verbal, with excellent interpersonal skills

• Google Analytics
• Hotjar
• Microsoft Clarity
• CMS: Shopify, Wordpress, Magento, Drupal, Sitecore
• Shopify Analytics
• Google Search Console
• Google Tag Manager
• Google Docs, Slides, Sheets | Excel, Word, Powerpoint

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a ORM Specialist, you will be responsible for online content, tracking and analysis of reputation factors and successful management of brand’s reputation.

• Facilitating problem resolution along with other questions
• Consistently creating an exceptional consumer experience with each contact via inbound / outbound post/ tweet/ email
• Ensuring that all written communication is carried out as per the set procedures
• Working towards enhancing and building the organization’s reputation by constantly measuring the effectiveness of your strategies
• Establishing policies and procedures, systems and standards that will avoid any negative impacts on the organization

Desired Candidate Profile

• A degree in digital marketing, social media marketing/branding is recommended
• Bachelors or Masters in Business Management or Mass Communication would be preferred
• Working knowledge/familiarity with social listening tools
• Minimum 2 years of Escalation handling experience on the Social Media Platform
• Experience in Customer Centric approach
• Excellent written communication skills
• Able to work under pressure
• Experience in FinTech industry would be an added advantage