11+ Tier 2 Jobs in India

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

About PGAGI:

We're at the forefront of creating advanced AI systems, from fully autonomous agents that provide intelligent customer interaction to data analysis tools that offer insightful business solutions. We are seeking enthusiastic interns who are passionate about AI and ready to tackle real-world problems using the latest technologies.

About the Role

We are at the forefront of building advanced AI systems — from fully autonomous agents that power intelligent customer interactions, to data analysis tools that deliver actionable business insights. This internship combines hands-on AI/ML engineering with robust backend development, giving you a complete picture of how production-grade AI systems are built, deployed, and scaled.

You will work across the full stack: designing and fine-tuning AI models on one end, and architecting the APIs, databases, and server-side infrastructure that bring those models to life on the other.

Key Responsibilities

AI / ML ENGINEERING

Design, experiment with, and fine-tune large language models (LLMs) and NLP pipelines for real-world use cases.

Develop and iterate on prompt engineering strategies to optimise model performance and output quality.

Integrate and deploy models using Hugging Face and OpenAI platforms; evaluate open-source alternatives.

Build deep learning workflows including training, evaluation, and continuous improvement loops.

Collaborate on data collection, preprocessing, and feature engineering for ML pipelines.

BACKEND ENGINEERING

Architect and develop scalable RESTful APIs and GraphQL endpoints using Node.js / FastAPI / Express.

Build and maintain full-stack features using Next.js (App Router), integrating server-side rendering, API routes, and React components.

Design and manage relational and NoSQL databases (PostgreSQL, MongoDB, or equivalent); write efficient queries and manage schema migrations.

Implement authentication, authorisation, and security best practices (JWT, OAuth 2.0, role-based access control).

Containerise services with Docker and contribute to CI/CD pipelines for reliable, automated deployments.

Integrate AI/ML model inference endpoints into backend services, handling async processing, queuing, and latency optimisation.

Write clean, well-tested, and well-documented backend code; participate actively in code reviews.

VERSION CONTROL & COLLABORATION

Use Git and GitHub for all version control workflows — branching strategies, pull requests, and code reviews.

Contribute to technical documentation, architecture decision records, and internal knowledge bases.

Duration & Compensation

Duration: 6 Months

Stipend: Base ₹8,000/month — up to ₹15,000/month based on performance

Post-Internship: Full-time opportunity as AI/ML Engineer (₹6–8 LPA) based on performance

Perks & Benefits

Hands-on experience shipping real AI products used by actual customers.

Mentorship from senior engineers and industry experts in AI/ML and backend development.

Exposure to the full development lifecycle — from model training to production deployment.

Collaborative, innovative, and flexible work environment.

Accelerated growth path with a clear route to a full-time engineering role.

How to Apply

Interested candidates are invited to submit their resume and complete the assignment using

the link : https://pgagi.in/jobs/28df1e98-f0c3-4d58-9509-d5b1a4ea9754

Shortlisted candidates will be contacted for an interview.

Selection Process

Initial Screening: We'll review your application for evidence of your skills, experience, and a strong foundation in AI.

Task Assignment: Candidates need to submit assignment which is already being attached in careers page , designed to assess your practical skills.

Performance Review: Our experts will evaluate your task submission, with excellence in this stage being crucial for further consideration.

Interview: Impressive task performers will be invited for an interview to discuss their potential contribution to our team.

Onboarding: Successful candidates will join our team, with exciting projects ahead

Requirements

MUST-HAVE SKILLS

Strong proficiency in Python for AI/ML development and scripting.

Solid understanding of JavaScript / TypeScript; experience with Node.js and Next.js (or a strong willingness to learn quickly).

Familiarity with REST API design principles and at least one backend framework (Express, FastAPI, Django, etc.).

Working knowledge of at least one database system (PostgreSQL, MySQL, MongoDB).

Experience with Git and GitHub version control workflows.

Exposure to AI/ML platforms such as Hugging Face and OpenAI.

Understanding of prompt engineering concepts and the model fine-tuning process.

GOOD TO HAVE

Hands-on experience with Next.js App Router, React Server Components, or similar modern full-stack frameworks.

Familiarity with Docker, basic DevOps concepts, or cloud platforms (AWS, GCP, or Azure).

Experience with message queues (Redis, RabbitMQ) or background task processing.

Knowledge of LLM orchestration tools such as LangChain or LlamaIndex.

SOFT SKILLS & MINDSET

Strong problem-solving instincts and a genuine curiosity about AI technology.

Ability to own tasks end-to-end and communicate progress clearly.

Comfortable working in a fast-moving environment where requirements evolve.

A growth mindset — eager to learn, receive feedback, and level up continuously.

TECH YOU'LL WORK WITH

Python

Next.js

Node.js

FastAPI

LLMs / NLP

PostgreSQL

React

Docker

HuggingFace

OpenAI API

GitHub

REST / GraphQL

Apply now to embark on a transformative career journey with PGAGI, where innovation and talent converge!

#artificialintelligence #Machinelearning #AI #AIML #LLM #FastAPI #NLP #openAI #AImodels #AIMLInternship #AIintern #Internship #aimlgraduate #Python

Job Description:

We are looking for a proactive and dynamic Business Development Executive to support our sales and partnership initiatives. This role will involve identifying new business opportunities, building relationships with potential clients, and assisting in the execution of strategic growth plans.

Key Responsibilities:

✅ Lead Generation & Outreach:

• Identify potential clients, business opportunities, and partnership leads.
• Conduct market research to understand industry trends and competitor activities.
• Reach out to prospective clients via email, LinkedIn, and calls.

✅ Sales & Client Engagement:

• Assist in pitching products/services to potential clients and partners.
• Support in preparing presentations, proposals, and sales reports.
• Maintain and update the customer relationship management (CRM) system.

Strategic Growth & Market Expansion:

• Help develop new strategies to improve business growth.
• Collaborate with the marketing team to execute sales-driven campaigns.
• Explore collaborations with brands, corporates, and eCommerce platforms.

✅ Operational Support & Reporting:

• Track and analyze sales performance metrics.
• Provide insights and feedback on improving sales strategies.
• Assist in follow-ups and scheduling client meetings.

Qualifications & Skills:

✔️ Currently pursuing or recently completed a degree in Business, Marketing, or a related field.

✔️ Strong communication, negotiation, and interpersonal skills.

✔️ Ability to research, analyze, and identify business opportunities.

✔️ Basic knowledge of sales and marketing concepts.

✔️ Proficiency in MS Office (Excel, PowerPoint) and CRM tools is a plus.

✔️ Self-motivated, goal-oriented, and eager to learn.

Perks & Benefits:

🌟 Hands-on experience in business development and sales.

🌟 Opportunity to work closely with founders and senior management.

🌟 Exposure to real-world market strategies and corporate collaborations.

🌟 Possibility of a full-time role based on performance.

🚀 Join us and be part of an exciting journey to scale a fast-growing brand!

Key Skills:

• Programming Languages: C# or VB.NET
• Server-Side Technologies: ASP.NET / MVC
• Front-End Technologies: Html5, ES5/ES6/ JavaScript, CSS, jQuery, Bootstrap, Ajax, Web Sockets
• Database: SQL Server

To manage the overall operations and sales performance of the interior design and home décor store. The Stores Sales Manager is responsible for achieving sales targets, ensuring excellent customer experience, supervising the design consultants and sales team, and maintaining the brand’s premium standards in store presentation and service.

Key Responsibilities:

1. Sales & Revenue Management

• Achieve monthly and quarterly sales targets for the store.
• Drive conversion rates by ensuring strong customer engagement and effective product presentation.
• Monitor sales trends and customer preferences to suggest improvements in product mix and display.
• Implement promotional campaigns and sales strategies to boost revenue.

2. Team Leadership & Performance

• Supervise, train, and motivate the sales and design consultant team to deliver high-quality service.
• Conduct daily briefings and set individual sales goals.
• Monitor staff performance and provide regular feedback and coaching.
• Ensure proper shift scheduling and adequate manpower coverage.

3. Customer Experience & Service Excellence

• Ensure every customer receives professional interior design consultation and personalized service.
• Handle escalations or special client requests efficiently.
• Maintain client relationships for repeat and referral business.
• Oversee post-sales follow-ups, installation coordination, and satisfaction feedback.

4. Store Operations & Visual Merchandising

• Maintain store ambience, layout, and visual display standards as per brand guidelines.
• Ensure accurate stock management and inventory control.
• Coordinate with logistics and warehouse teams for product deliveries and replenishments.
• Ensure store cleanliness, safety, and maintenance compliance.

5. Reporting & Coordination

• Prepare daily, weekly, and monthly sales reports.
• Track key performance metrics (footfall, conversion, average ticket size, etc.).
• Collaborate with marketing, design, and operations teams for smooth execution of campaigns and projects.
• Provide feedback to management on market trends, competitor activity, and customer insights.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Interior Design, Marketing, or related field.
• 5–8 years of retail sales experience, preferably in interior design, home décor, furniture, or luxury retail.
• Proven experience in managing store teams and achieving sales targets.
• Strong understanding of interior design products and customer consultation process.

Key Skills Required:

• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Customer-centric mindset with focus on quality service.
• Sales-driven and result-oriented approach.
• Good knowledge of visual merchandising and store operations.
• Proficiency in MS Office and CRM software.

Performance Indicators (KPIs):

• Monthly sales achievement vs. target.
• Conversion rate and average ticket value.
• Customer satisfaction and feedback ratings.
• Store presentation audit score.
• Employee productivity and retention.

Technical Lead – Golang | AWS | Database DesignWork Model: Hybrid (Mandatory Work From Office for the first 1 month in Chennai, followed by remote work)

Location: Chennai, India

Experience: 8–12 Years

Budget: 1L ~ 1.2L MonthlyRole Summary

We are seeking an experienced Technical Lead with strong expertise in Golang, AWS, and Database Design to spearhead backend development initiatives, drive architectural decisions, and mentor engineering teams. The ideal candidate will combine hands-on technical skills with leadership capabilities to deliver scalable, secure, and high-performance solutions.

Key Responsibilities

Backend Development Leadership:

Lead the design and development of backend systems using Golang and microservices architecture.

Ensure scalability, reliability, and maintainability of backend services.Database

Design & Optimization:

Own database schema modeling, normalization, and performance tuning.

Work with MySQL, PostgreSQL, and NoSQL databases to design efficient data storage solutions.

Implement strategies for query optimization and high availability.

Cloud Infrastructure Management:

Architect and manage scalable solutions on AWS cloud services including EC2, ECS/EKS, Lambda, RDS, DynamoDB, and S3.

Ensure cost optimization, security compliance, and disaster recovery planning.

Technical Governance & Mentorship:

Review code, enforce best practices, and maintain coding standards.

Mentor and guide developers, fostering a culture of continuous learning and innovation.

Collaboration & Delivery:

Partner with product managers, architects, and stakeholders to align technical solutions with business goals.

Drive end-to-end delivery of projects with a focus on quality and timelines.

Production Support & Optimization:

Troubleshoot and resolve production issues.

Continuously monitor system performance and implement improvements.

Required Skills & Qualifications

Technical Expertise:

Strong hands-on experience with Golang in production-grade applications.

Solid knowledge of Database Design (MySQL, PostgreSQL, NoSQL).

Proficiency in AWS services (EC2, ECS/EKS, Lambda, RDS, DynamoDB, S3).

Strong understanding of microservices and distributed systems.

DevOps & Tools:

Experience with Docker, Kubernetes, and container orchestration.

Familiarity with CI/CD pipelines using tools like Jenkins, Maven, or GitHub Actions.

Soft Skills:

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities.

Ability to mentor and inspire engineering teams.

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Job Description

Position - HR Operation

HR Operations Executive

Overview

The company was established more than 12 years ago with the purpose of introducing the latest international aesthetic treatments to Mumbai, while keeping in mind the Indian skin and its myriad moods. The company in Mumbai aims to provide customised, state-of-the-art treatments using innovative international technologies from around the world combined with our personal holistic approach to skincare. In a short span, The company has built a loyal, notable client list that boasts 80% of Mumbai’s top celebrities, supermodels and thousands of happy, glowing faces across all ages. Recognised by Vogue Magazine as the ‘Skin Expert of the Year’—the industry’s most esteemed award—and spotlighted as the #1 Ultherapy Treatment Provider in India, Dr Harshna Bijlani is a pioneer of innovative aesthetics and clinical beauty in the country.

Roles & Responsibilities

·       Bachelor’s degree in human resources.

·       Minimum 3- 5 years of relevant experience in human resources.

·       Additional training/certification in Payroll Management – may be advantageous.

·       Full understanding of HR functions and best practices.

·       Well-versed with HRMS

·       Onboarding and Exit formalities

·       Well-versed with entire Payroll Cycle

·       HR documentation

·       Employee grievances

·       Prepare and maintain employee master (MIS) (Good with excel)

·       Good with drafting letters and policies

·       Complete Payroll and salary process.

·       HRMS software management.

·       Staff grievance management

·       Good communication and drafting skills for drafting all employee contract.

·       Staff grievance to manage

Responsibilities and Duties

 Handling Import Documentation.  Update Client for Shipment Status.  Daily DSR Report to Party & Head Office.  Trace the shipment status through websites and by personal contact to shipping lines.  Resolving customer queries with help of documentation team.  Handling Good Communicate with consignee, S/ Line, CFS, Transporter by mail.  Checking shipment arrival and IGM details in ICEGATE of customs.  Consignee Dispatch requirement as per schedule to various plant.  Collect the delivery orders from shipping line and freight forwarders and clearing fromPORT/CFS.  Handling DPD Client shipments with BMCT, NSICT, NSIGT, JNPT & GTI Terminals.  Co-Ordination with custom clearance dept for getting status and to avail required Documents.  Good Communicate to clear shipment with in free days without Detention & Demurrage.  Co-ordinating with Delivery Agent/ Transporter for Delivery of Shipment & Planning forDelivery.  Sending import Agency Bill with Shipping, CFS, Container Survey, Transporter Bill & etc.  Arranging for payment of Imports Bills