11+ Tier 2 Jobs in India
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- Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
- Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
- License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
- Updating firmware and patch on phones and MG's
- Server restarts that require deeper analysis of logs and further troubleshooting,
- IP Phone registration issues due to network/firmware issues
- Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
- Installs the software/firmware/patches/Service packs on the server
- Configures the system as per customer requirement and established project SOW
- Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
- Troubleshooting SIP Server and Session Border Controller
- Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
- Troubleshooting Media processor errors resulting in poor voice quality
- Excellent Written and Spoken Communication Skills
- Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
- Comfortable to work in US shifts
- Strong technical skills/domain expertise
Data Science
Machine Learning (ML)About UpSolve
We built and deliver complex AI solutions which help drive business decisions faster and more accurately. We are a typical AI company and have a range of solutions developed on Video, Image and Text.
What you will do
- Stay informed on new technologies and implement cautiously
- Maintain necessary documentation for the project
- Fix the issues reported by application users
- Plan, build, and design solutions with a mental note of future requirements
- Coordinate with the development team to manage fixes, code changes, and merging
Location: Mumbai
Working Mode: Remote
What are we looking for
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Minimum 2 years of professional experience in software development, with a focus on machine learning and full stack development.
- Strong proficiency in Python programming language and its machine learning libraries such as TensorFlow, PyTorch, or scikit-learn.
- Experience in developing and deploying machine learning models in production environments.
- Proficiency in web development technologies including HTML, CSS, JavaScript, and front-end frameworks such as React, Angular, or Vue.js.
- Experience in designing and developing RESTful APIs and backend services using frameworks like Flask or Django.
- Knowledge of databases and SQL for data storage and retrieval.
- Familiarity with version control systems such as Git.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- Ability to work effectively in a fast-paced and dynamic team environment.
- Good to have Cloud Exposure
.NET
C#- Need Senior DC Billing Architect\Lead having 4-12 years of experience in PnC Domain & DC Billing.
- He must have worked on multiple DC Implementation projects and should have sound knowledge of Duck Creek Billing with good hands on experience.
- Must have good communication skills and should be able to drive\participate in technical discussions with Client technical team.
a curated marketplace for consultants and on-demand expertis
for a smart marketing professional to build this community leveraging a range of digital channels. In parallel, Flexing It is also focused on providing a community to its consultants and this role would involve
driving our engagement initiatives as well. This individual would work closely with the founder and senior team to set up a strong growth acquisition channel via content and building strong narratives via
the community.
The key responsibilities for this role include:
Crafting and driving campaigns to scale Flexing It’s community of consultants
o Identifying the target skills (e.g., new technology areas, analytics)and geographies (e.g., Singapore, Vietnam)
o Thinking through channels and planning campaigns - both paid and non paid Overseeing implementation of the campaigns and tweaking as needed
o Coordinating with the Tech and product team to ensure SEO and organic search is
optimised
Developing and driving a content marketing strategy with our community at the centre
o Working with the senior team to develop the focus content themes for the year and planning out formats (e.g., blogs, case studies, stories)/channels (social media, others)
o Developing a strategy for engaging with our consultant community on a regular basis to – help them build their brands better and exhibit thought leadership, get a pipeline of user generated content that will be helpful for other members of the community
Coordinating the marketing and amplification for Flexing It’s branded research and data-backed publications
o Building relationships and managing the interaction with press and media
Tracking overall marketing performance on a regular basis and working with the senior team to refine the strategies from time to time
Skills needed
Given that we expect Content Marketing - to both consultants and clients/enterprises – to be an integral strategy, the candidate must have excellent writing and communication skills.
We are also looking for a team member who is creative and identifies new ideas using basic principle thinking. Given that we are targeting accelerated growth especially over the next couple of years, urgency, ownership for results, and collaboration are must haves.
This role will own several key business goals for Flexing It and hence the thinking, implementation of campaigns/strategies and analysis and results will be critical. You will be required to work with a variety of internal and external stakeholders and strong communication and interpersonal skills is a must.
About the role
Are you an experienced executive assistant looking to take your career to the next level? SuperHuman Race is looking for a creative, organized, and motivated executive assistant to join our team. As the executive assistant to the MD, you'll have the opportunity to work closely with one of the industry's most influential executives and help shape the future of the company.
Key responsibilities:
1. Manage the MD's daily calendar proactively and respond to emails and calls on behalf of the MD
2. Assist the MD in creating presentations and communication materials including email, business documents, presentations, social media, and speeches
3. Lead special projects assigned by the MD
4. Support the MD in building relationships with internal and external stakeholders
5. Provide administrative support to coordinate & communicate with internal & external business partners for preparing & filing documents, updating contact lists, & providing business development support
6. Manage travel arrangements & provide onsite assistance at meetings
7. Coordinate flights, accommodation & transportation arrangements
8. Provide detailed & accurate travel itineraries
9. Ensure meeting resources (agenda, presentation decks, conference room size, technology needs, catering, etc.) are anticipated & provided for
10. Confirm meeting agenda & meeting owner to ensure success
11. Prepare monthly expense reports & reconcile monthly statements
12. Manage the MD's budget & provide timely reporting & analysis
13. Oversee daily tag-ups in collaboration with senior leaders at SHR
14. Draft content for review or review existing content for tone, clarity, and grammatical accuracy
15. Leverage the MD's time & impact by managing relationships and projects outside of SuperHuman Race, particularly related to government ministries, multilateral organizations like the UN, boards, social forums, and community engagement
16. Coordinate with the MD's personal contacts and align the MD's personal commitments to ensure minimum confusion, overlap, and a maximum output of time
17. Run small local errands, if and as required
18. Accompany the MD for official and/or personal commitments, and follow up on any items that require collaboration with others to ensure the timely completion of commitments
19. Plan parties/events & act as the main point of contact within these functions
Skill(s) required
Effective Communication | English Proficiency (Spoken) | English Proficiency (Written) | MS-Office | Parallel Thinking | Project Management | Time Management
Who can apply
1. Unquestioned commitment to confidentiality and integrity in personal and professional activities
2. Highly motivated with the ability to function well in a fast-paced environment with continued growth and development
3. Flexibility to respond to time-sensitive needs on nights and weekends
4. Excellent oral and written communications skills, able to interact with external partners, and clients and project a professional, capable image in action and appearance
5. Able to manage heavy workloads and projects, many on a time-sensitive basis, as well as interacting with tight-knit teams of professionals
6. Skill in juggling multiple projects, requests, and tasks at any given time
What will you do?
●Improve customer service experience, create engaged customers, and facilitate organic growth
●Take ownership of customers’ issues and follow problems through to resolution
●Develop service procedures, policies, and standards
●Keep accurate records and document customer service actions, and discussions
●Analyze statistics and compile accurate reports
●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment
●Keep ahead of the industry’s developments and apply best practices to areas of improvement
●Adhere to and manage the approved budget
●Maintain an orderly workflow according to priorities
You should apply if, you have
●Verbal and written proficiency in English and Vietnamese
●1-2 years of proven working experience in customer-facing roles
●Excellent knowledge of management methods and techniques
●Working knowledge of customer service software, databases, and tools
●Awareness of the industry’s latest technology trends and applications
About the team
The Creative Team is a team that functions purely on data, creativity & caffeine (occasionally beer). We’re a motley crew that was put together to make the impossible possible; i.e., make fintech fun. We’re now on the hunt for a young, hungry writer to join us on this mission. (Don’t worry, you don’t need to be good at math.)
About the role
Fintech is a hot, booming industry. Understandably, it’s also getting crowded. As such, every piece of communication - from a tiny button on our app to a large-scale ATL campaign - is important in helping us stand out and become a loved brand. As Sr. UX Writer, you’ll be responsible for maintaining a consistent tone of voice on our app that delights our customers at every step of their journey.
What You will do
- Work with the Creative Team, Design Team and Product Team to craft simple, delightful and effective in-app communication including - but not limited to - buttons, tooltips, empty states, etc.
- Assume nothing, test everything. Proactively reach out to customers to get feedback about their product experience and make changes to your copy for ease of use.
- Set the tone of content in collaboration with the Creative (Marketing) Team.
What you will need
Must-haves
- 3 - 5 years of relevant writing experience.
- A portfolio of UX writing samples.
- The ability to convey a lot very simply.
- A can-do attitude and the ability to use the independence slice offers to your advantage.
Good to have
- The ability to write with localisation in mind.
- Prior start-up experience with a young consumer brand.
Important:
- Please ensure your portfolio links are embedded in your resume. Resumes without portfolio links will automatically be rejected.
- In case you’re shortlisted, we may ask you to take a short assignment. We promise to keep it fun. Please apply only if you’re okay with this part of the application process.
Life at slice:
Life so good, you’d think we’re kidding:
- Competitive salaries. Period.
- An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise.
- Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.
- Tailored vacation & leave policies so that you enjoy every important moment in your life.
- A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
- Learning and upskilling opportunities. Seriously, not kidding.
- Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”.
- We believe in equality. Period.
At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any characteristic protected by the applicable law.
We consider all qualified job-seekers with criminal histories in a manner consistent with the applicable law. Additionally, we are committed to providing reasonable accommodate qualified individuals with physical or mental disabilities in order to participate in the job
application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Come join our crew!
About Us
Meet slice - the simplest way to pay!
We are a one-stop payment app for all your spending needs. Our goal is to make money management simpler & faster for you. We provide an easy & transparent app to help our members transact seamlessly using card or UPI and manage all their spends at one place. We have 12Mn+ registered members with an average age of 27, making us a market leader for the Gen-Z and millennials.
Oh, btw, our users get up to 2% cashback on all card spends and enjoy new offers every week with spark. They can also scan & pay in a flash and easily send money to friends using slice UPI.
We are backed by leading investors such as Tiger Global, Insight partners, Advent International, Blume Ventures, and Gunosy Capital.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Creating cost effective, scalable, agile processes that can cater to increased production across multiple business units
- Collaborating closely with the Designers, the Business Analyst(s) and the Merchandiser(s) for the same
- Ensuring that both the raw material and finished goods meet the quality benchmarks of the company (quality benchmarks and documentation will also be your accountability)
- Bringing in more robust quality measures to the entire production process - from procurement to finishing
- Ensuring complete and timely handoffs amongst teams to ensure the manufacturing is as per plan
- Motivating and upskilling the teams and ensuring smooth communication and collaboration at all times
- Ensuring that the suppliers are able to fulfill the fabric and raw material requirements on time and that there are no delays on their front because of capacity issues
- Ensuring that the internal infrastructure/ production capacities and capabilities and external capacities (supplier networks and their infrastructure) are ready to handle the forecasted production requirements (which is planned 365 days in advance)
- Constantly partnering with suppliers, local authorities and internal teams such as Technology, Finance, HR, Legal etc
- Ensuring that the processes and their interface with technology stays updated with changing times
- Submitting pricing proposals and production cost estimates
- Ensuring cost optimization and ensuring strong fiscal controls are in place across the production process
- Partnering closely with the leadership team and Finance to ensure that the production planned and executed is as per the business targets
- Driving a strong execution culture within the team so as to ensure that delivery is as per the production planned / launch plan
- Working closely with the legal team to ensure that all requisite paperwork/documentation safeguarding the company with new/old - vendors/suppliers/ fabricators against delays, quality defects etc are in place beforehand and retrospectively
Desired Candidate Profile
What you need to have:- MBA/ Masters in Supply Chain/ Planning/Production/ Operations
- Prior experience as an Operations lead for a manufacturing concern preferably in an ecommerce set up
- Experience in handling transitions (location as well as team transitions ) and setting up teams from scratch
- 12+ years of relevant experience (preferable)
Lodestone Software (Ahmedabad) is a testing focused company (with a team of 800+employees) and we are looking for people with a strong drive to build a career in QA Automation.
Hiring Location: Only From Gujarat
This position requires:
- Interview for software concepts, Programming skills (practical, hands-on) and overall attitude and approach towards problem solving.
- Good object oriented programming concepts and practical knowledge.
- Mobile application knowledge (Android, iOS) along with ADB/XCode is essential.
- Working knowledge of Databases along with the ability to write efficient queries.
- Overall attitude and approach towards building a career in QA Automation.
- Cypress or Jest/Puppeteer or Protractor or a similar JavaScript-based e2e/UI automation framework knowledge/experience is a Plus.
If you are interested - please respond with the below details so that we can schedule an interview accordingly.
1. Current CTC / Expected CTC
2. If the selected - time period required to join.
3. Preferred interview Date / Time.
Education:
B.Tech/B.E. in Electronics/Telecommunication, Computers, BCA in Computers, B.Sc in Computers, Electronics
Java
Spring BootWe are looking for an experienced engineer with superb technical skills. You will primarily be responsible for architecting and building large scale data pipelines that delivers AI and Analytical solutions to our customers. The right candidate will enthusiastically take ownership in developing and managing a continuously improving, robust, scalable software solutions. The successful candidate will be curious, creative, ambitious, self motivated, flexible, and have a bias towards taking action. As part of the early engineering team, you will have a chance to make a measurable impact in future of Thinkdeeply as well as having a significant amount of responsibility.
Although your primary responsibilities will be around back-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management applications. Experience with or desire to learn Machine Learning a plus.
Experience
12+ Years
Location
Hyderabad
Skills
Bachelors/Masters/Phd in CS or equivalent industry experience
10+ years of industry experience in java related frameworks such as Spring and/or Typesafe
Experience with scripting languages. Python experience highly desirable. 5+ Industry experience in python
Experience with popular modern web frameworks such as Spring boot, Play framework, or Django
Demonstrated expertise of building and shipping cloud native applications
Experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka, ELK Stack, Fluentd
Experience in API development using Swagger
Strong expertise with containerization technologies including kubernetes, docker-compose
Experience with cloud platform services such as AWS, Azure or GCP.
Implementing automated testing platforms and unit tests
Proficient understanding of code versioning tools, such as Git
Familiarity with continuous integration, Jenkins
Responsibilities
Architect, Design and Implement Large scale data processing pipelines
Design and Implement APIs
Assist in dev ops operations
Identify performance bottlenecks and bugs, and devise solutions to these problems
Help maintain code quality, organization, and documentation
Communicate with stakeholders regarding various aspects of solution.
Mentor team members on best practices
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