11+ Tier 2 Jobs in India

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

Job Description   - Omniflow and Java Developer

Should have working experience between 6-8 years in Java development

Mandatory skills are good knowledge of object oriented concepts, experience of working on Spring boot application, should have worked on hibernate ORMS and candidate must have clear understanding of database concepts

Optional skills include knowledge of angular framework and postgreSQL database

Good to have knowledge of jBPM open source workflow

Qualifications

Master or Bachelor degree in Engineering/Computer Science /Information Technology

Additional Information

Skills and Competencies:
Strong documentation skills
Excellent communication skills, both written and verbal
Decision making and problem solving skills
Good organizational skills        

As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

Job Title: Web Designer

Company Overview:

Bigbytehire is a dynamic and innovative IT Sector company dedicated to Empowering Organizations, Enriching Lives . We are seeking a talented and creative

Web Designer to join our team and contribute to the development of cutting-edge web solutions that enhance user experience and drive business growth.

Position Overview:

As a Web Designer, you will be responsible for designing visually stunning and highly functional websites that effectively communicate our brand message and meet

the needs of our target audience. You will collaborate closely with our cross-functional teams, including developers, marketers, and content creators, to create

engaging and responsive web designs that align with our strategic objectives.

Key Responsibilities:

- Conceptualize and create innovative website designs that reflect our brand identity and resonate with our target audience.

- Develop wireframes, mockups, and prototypes to effectively communicate design ideas and user interactions.

- Collaborate with developers to ensure seamless integration of design elements and adherence to best practices in web development.

- Optimize web designs for responsiveness, speed, and performance across various devices and browsers.

- Stay updated on emerging trends and technologies in web design and user experience to continuously improve the quality and effectiveness of our websites.

- Conduct usability testing and gather feedback to iterate and refine designs based on user insights and analytics.

- Support marketing initiatives by creating visually compelling graphics, banners, and other digital assets for online campaigns.

Qualifications:

- Bachelor's degree in Graphic Design, Web Design, or related field.

- Proven experience as a Web Designer or similar role, with a strong portfolio showcasing your design skills and creative projects.

- Proficiency in graphic design software such as Adobe Photoshop, Illustrator, and XD, as well as familiarity with web design tools like Sketch or Figma.

- Solid understanding of HTML, CSS, and JavaScript, with the ability to collaborate effectively with developers to implement design concepts.

- Strong visual design skills, including typography, color theory, and layout composition.

- Excellent communication and collaboration skills, with the ability to articulate design concepts and provide constructive feedback.

- Detail-oriented mindset with a passion for creating intuitive and visually appealing user experiences.

- Ability to manage multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment.

Join Our Team:

If you are a creative thinker with a passion for web design and a desire to make a meaningful impact, we invite you to apply for the Web Designer position

at Bigbytehire. Join us in shaping the future of our digital presence and delivering exceptional experiences to our customers.

Job Role:  

• Ability to consistently produce clean, efficient code based on client specifications  
• Ability to integrate software components and third-party programs to meet specifications  
• Reliability and proficiency in verifying and deploying programs and systems  
• Ability to troubleshoot, debug and upgrade existing software  
• Collaborative mindset and willingness to recommend and execute improvements  
• Commitment to optimization and accountability evident in creating technical documentation for reference and  reporting  

 Must Have 

·         Must Have:  React native development,Android/iOS Native Development Experience  

·         Good To Have: MySQL, TypeScript, Ionic 

Personal Skills:   

·         Organized, self-motivator, great communicator, detail oriented and fast learner.   

·         Excellent written and verbal communications skills at the business and technical level   

·         Strong work ethics, commitment and team work   

·         Should be a good team player & ready to shoulder additional responsibility   

Urgently hiring -FULL TIME ROLE

Candidates with an overall work experience of 1-2 yrs can only apply!!  Freshers DO NOT APPLY

Job Summary

The client organization is looking for a dynamic and self driven professional for the role of MERN Stack Developer.

Knowledge Criterias

1. Angular or React: On any one of these Frameworks at least candidate should have a solid experience of at least a year or two

2. nodeJS and relational databases (SQL): Hands-on experience and strong technical skills

Key Skills:

-- Angular, --React, HTML 5, CSS3, Javascript

Company profile

We are the pioneering player in the FinTech industry in India in the institutional credit space. We have created a one of a kind online marketplace for institutional credit ‘CredAvenue’, bringing together issuers and lenders, while also participating in the marketplace through their own balance sheet. Within a short span of two years, CredAvenue has gained immense traction and boasts of multiple clients across sectors, 120+ investors across multiple segments and a high volume of credit deal closures. To read about the latest numbers we have clocked, please visit http://www.credavenue.com">www.credavenue.com.

We are backed by two of the leading global Private Equity firms and have also been successful in attracting high quality talent from some of the leading companies and universities globally. With the fundamentals in place, we are now gearing up for our next phase of high growth, and we are further building up our team to take the company to the next level.

Primary Responsibilities

• Responsible for full software life-cycle, system design and development of front-end & back-end systems
• Writing high-quality code, participating in code reviews, designing/architecting systems of varying complexity and scope
• Identify libraries and technologies worth experimentation
• Build innovative solutions from scratch and liaise with architects and engineers to build solutions
• Mentoring other team members

Required Skill

•  Degree in Computer Science or relevant experience
•  2-7 years of relevant hands-on software engineering experience doing software design and development
•  Proven experience of working on back-end web frameworks like RoR (preferable) or Python/Django or Node.js
•  Good command over at least one JavaScript frameworks like React.js, Vue.js or Angular
•  Excellent understanding of relational database structures, having knowledge of unstructured databases (NoSQL) will be an  added advantage
•  Expertise in object-oriented design, unit testing, integration testing, data structures, algorithms, scalable APIs, etc.
•  Knowledge of working on cloud technologies and exposure of AWS services (EC2, RDS, S3, etc)
•  Work in a fast-paced environment and make pragmatic engineering decisions in a short amount of time
•  Experience with Agile Development and Scrum methodologies.

Work Environment Details

• An opportunity to play a formative role in an ambitious financial services marketplace spanning investment banking, debt capital markets, institutional finance, retail lending and asset management
• A journey that will challenge and reward you in a manner few others will

Designing and developing high-volume, low-latency applications for
critical systems and delivering high-availability and performance
• Contributing in all phases of the development lifecycle
• Writing well designed, testable, efficient code
• Test cases should be upto the mark
• Performance tuning knowledge is a must. Experience is an added advantage.
• In Backend – fundamentals of all languages is a must• Good hands-on software development experience with proven working experience
in Python development
• Expert in Python, with knowledge of at least one Python web framework (such
as Django, Flask)
• Familiarity with some ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Understanding of the threading limitations of Python, and multi-process
architecture
• Strong unit test and debugging skills
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and
CSS3
• Understanding of memory model/GC from performance point of view.