11+ Tier 2 Jobs in India

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

Review Criteria

• Strong DevOps /Cloud Engineer Profiles
• Must have 3+ years of experience as a DevOps / Cloud Engineer
• Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
• Must have strong hands-on experience in Linux administration and system management
• Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
• Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
• Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
• Must be proficient in scripting languages such as Python or Bash for automation
• Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
• Top tier Product-based company (B2B Enterprise SaaS preferred)

Preferred

• Experience in multi-tenant SaaS infrastructure scaling.
• Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.

Role & Responsibilities

We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.

Key Responsibilities:

• Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
• Build and optimize CI/CD pipelines to support rapid release cycles.
• Manage containerization & orchestration (Docker, Kubernetes).
• Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
• Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
• Drive cloud security automation (IAM, SSL, secrets management).
• Partner with engineering teams to embed DevOps into SDLC.
• Troubleshoot production issues and drive incident response.
• Support multi-tenant SaaS scaling strategies.

Ideal Candidate

• 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
• Strong expertise in AWS, Azure, or GCP.
• Strong expertise in LINUX Administration.
• Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
• Proficient in Terraform/Ansible/CloudFormation.
• Strong scripting skills (Python, Bash).
• Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
• Strong grasp of cloud security best practices.

Location: Pune (WFO / Hybrid)

Shift Timing: US Hours

Experience: 3–5 Years

About StarApps Studio

StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, through 6 highly-rated apps. With a $5.5M ARR and a mission to scale to $10M, we rank among the Top

100 Shopify app developers globally and the Top 1% in Revenue per Employee SaaS companies.

About the Role

As a Customer Success Manager, you will act as a strategic partner to our merchants, ensuring they achieve meaningful outcomes using StarApps products. You will own customer relationships post-sales, drive adoption, retention, and growth, and collaborate closely with Product, Engineering, and Support teams.

Key Responsibilities

• Build success plans for merchants and track retention and expansion metrics.
• Drive value realization and identify upsell/growth opportunities.
• Lead onboarding and training for new merchants.
• Develop a deep understanding of merchant goals and recommend growth strategies.
• Prepare weekly/monthly performance reports and analyze product usage trends.
• Coordinate with Product, Engineering, and Support teams to resolve escalations.
• Build trusted relationships to reduce churn and improve customer satisfaction.
• Drive customer advocacy through testimonials, case studies, and references.

What We’re Looking For

• 3–5 years of experience in Customer Success / Account Management in SaaS or ecommerce tech.
• Strong ownership mindset and ability to manage enterprise merchants post-sales.
• Excellent communication and relationship-building skills.
• Understanding of Shopify ecosystem and ecommerce lifecycle (preferred).
• Experience in digital marketing/growth strategies (good to have).

Why Join StarApps?

• High-growth SaaS environment with real ownership.
• Opportunity to work with global Shopify Plus merchants.
• Strong leadership and career acceleration.
• A culture that rewards initiative, creativity, and impact.

One Point One Solutions help you build the career you’ve always dreamed of. Start today, so that a year from now, you’re glad you did.At 1Point1, we provide numerous opportunities for professional growth and development. Whether you are at the beginning of your career or aiming for advancement, we are committed to assisting you in reaching your objectives. With the appropriate support and a well-defined pathway, success is attainable."

About the Company:

Alyke, recognized as India's first friendship app, is revolutionizing the way people find friends online through its innovative matching algorithm. Alyke has quickly gained traction, surpassing 1 million users. This platform uniquely connects individuals based on shared interests and proximity, and stands out for its commitment to creating a secure environment that encourages users to express themselves freely. Joining Alyke offers the chance to be part of an innovative team dedicated to reshaping the landscape of social connections

Role Overview:

As a Senior Backend Developer, you will play a crucial role in the design, development, and optimization of our backend systems. You will be instrumental in building scalable, high-performance applications that support our business's needs. This role demands a deep understanding of backend technologies, database design, cloud infrastructure, and the ability to integrate a wide range of services and APIs.

Key Responsibilities

• Design and implement scalable, secure, and robust backend services and APIs.
• Lead the development of microservices architecture, ensuring optimal performance and scalability.
• Oversee the integration of third-party services and external APIs, including notification services like FCM.
• Develop and manage database schemas, optimizing for performance and scalability using MongoDB and Redis.
• Implement real-time data processing mechanisms for live updates and push notifications, utilizing technologies like Firebase.
• Manage cloud infrastructure and serverless functions on platforms such as AWS and GCP, ensuring efficient operations and cost management.
• Ensure the security of backend systems through robust authentication, authorization, data encryption, and adherence to best practices in data security and compliance.
• Work closely with the frontend team to integrate backend services and ensure a seamless user experience.
• Continuously evaluate and adopt new technologies and frameworks to improve the backend infrastructure.
• Mentor junior developers, fostering a culture of learning and growth within the team.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in backend development, with a strong portfolio of projects demonstrating expertise in NodeJS, ExpressJS, and asynchronous programming.
• Extensive experience with database design, optimization, and management using MongoDB and Redis.
• Proven track record in developing and managing REST APIs.
• Deep understanding of microservices architecture and real-time data processing.
• Solid experience with caching mechanisms and SQS management.
• Comprehensive knowledge of security principles, including authentication, authorization, and data encryption.
• Familiarity with compliance and data protection standards.
• Should have worked on scalable microservices architecture
• Experience with Lambda functions.
• Experience working with firebase
• Should have proven experience in mobile application development
• Should have working experience in sqs
• Have knowledge of elastic cache 
• Experience with cloud-native development and managing cloud infrastructure on AWS or GCP.
• Excellent problem-solving skills, with the ability to lead projects and collaborate effectively with cross-functional teams.
• Strong communication and leadership skills, with a passion for mentoring and driving technical excellence.
• Attach the link of mobile application worked on till date

Why Join Us?

• Opportunity to lead a cutting-edge project impacting users globally.
• Work in an environment that fosters innovation, collaboration, and professional growth.
• Competitive compensation, comprehensive benefits.

Selected intern's day-to-day responsibilities include:

1. Contribute to the preparation of the project plans, layouts, and project elevations, considering aesthetic, functional, and contextual factors and designs for infrastructure projects - such as - residential, apartments, villas, commercial, and all necessary structural aspects of a building

2. Utilize computer-aided design (CAD) software to create detailed technical drawings, blueprints, and construction documents

3. Gather data related to the cost of construction, etc. conduct analysis, and prepare reports to assist in the decision-making process

4. Assist in quality take-offs and cost estimations for materials, Labor, and Equipment required for construction projects

5. Prepare project reports, including written documentation, graphical representation, and presentation to effectively communicate the design proposal

6. Maintain and update city and locality-level data related to construction cost, building codes, zoning regulations, and other relevant information

7. Understand the regulatory requirements (all types of regulations applicable for the project) of each city, document and utilize them appropriately during the design of infrastructure projects

8. Participate in site visits to gain a better understanding of the project context.

UI Architect: UI Architect role will be part of e-Commerce Team building Single Page Application on React-Redux & NodeJS. This role will lead the team in Analysis, Application Architecture, Design, Integration, Testing, and Implementation of business and technical information technology solutions in using software development life cycle methodology. Responsibilities:  Responsive UI / Front End Development using front technologies including ReactJS, Redux, AngularJS, JavaScript, JQuery, HTML5, CSS3 & Webpack  Developing Singe Page Application (SPA) on ReactJS, Redux & NodeJS  Deep knowledge of ReactJS practices and commonly used modules based on extensive work experience  Communicating with external web services or integrations  Cooperating with the back-end developer in the process of building the RESTful API/headless architecture  Must have experience in front end optimizations including performance bottlenecks debugging and tuning  Must have experience in using tools like web page test & chrome developer tools for synthetic testing  Deep understanding of how a web request works end – end  Ensuring high performance on mobile and web browser  Follow and contribute to Agile/SCRUM activities (e.g. daily stand-ups, retrospectives, iteration planning, estimating/reporting, acceptance criteria definition, etc.)  Train and mentor juniors / freshers on front end technologies  Design and conceptualize any new front-end development 

Qualification and Experience:  Minimum 9 years of experience in UI Development and last 2 years into ReactJS development using Redux  Hands on experience in Single Page Application (SPA) Development using latest JavaScript frameworks (React and similar)  Awareness on what’s new in the frontend technology world  Ability to multi-task  Experience in e-Commerce & Banking domain candidate preferred  Should have experience in Performance Monitoring tools  Bachelor's and Master's (preferred) in Computer Science with Strong communication skills  Behavioural Skills - Excellent Verbal/Written Communication skills in the English Language, Influence/Impact on decision making, Customer Orientation, Team Leading skills, Solution-oriented Leadership skills, Visionary mind-set Location: Mumbai / Bengaluru

For more information please visit the website - http://www.logixal.com

Organisation is looking for a thoughtful, talented, and mission-driven frontend engineer to join our growing team, shape our product.

• Job Title:- Backend Developer and Sr. Backend Developer
• Location:- Motera, Ahmedabad
• Industry : eCommerce
• Type:- Product base Firm
• Trusted by 5500+ Clients
• Work Experience:- Should have at least 2 years of experience in working over custom apps apps
• Education:- B.E/B.Tech (10+2)
• Opening:- 02 (One position for strong knowledge for mentioned technology, one for medium)

Skills And Qualifications:-

• Strong knowledge ofPHP web frameworks (Laravel).
• Understanding the fully synchronous behavior of PHP
• Understanding ofMVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object-oriented PHP programming
• Understanding accessibility and security compliance
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• Familiarity with limitations of PHP as a platform and its workarounds
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

• M. Com with 4 / 5 years of experience,
• CA Inter with 3 to 5 years of experience,
• preferably in MIS reporting, Monthly closing of Books of Account, preparation of P&L, Balance Sheet, Schedules, etc.
• Working knowledge in SAP preferable