Avaya Engineer-Tier 2 & Tier 3

Job description

We are seeking an experienced Frontend Developer to join our team, responsible for building fast, scalable, and maintainable web applications. The ideal candidate will have a strong proficiency in HTML, CSS, JavaScript,Flutter and relevant frameworks, with a passion for creating intuitive and engaging user interfaces.

Key Responsibilities:

- Design and develop responsive, mobile-first UI components and features

- Write clean, modular, and reusable code

- Collaborate with backend developers and designers to integrate APIs and design assets

- Implement accessibility and web performance optimization techniques

- Troubleshoot and debug frontend issues

- Stay up-to-date with industry trends and emerging technologies

- Participate in code reviews and contribute to the improvement of the codebase

Requirements:

- 3+ years of experience in frontend development

- Strong proficiency in HTML, CSS, JavaScript, and relevant frameworks (e.g., React, Angular, Flutter)

- Experience with build tools like Webpack, Gulp, or Grunt

- Knowledge of version control systems like Git

- Excellent problem-solving skills and attention to detail

- Strong communication and collaboration skills

Nice to Have:

- Experience with modern frontend build tools and workflows

- Familiarity with backend technologies and APIs

- Knowledge of web performance optimization techniques

- Experience with accessibility guidelines and best practices

Looking for Immediate Joiner : 15-30 days

ROLES & RESPONSIBILITIES:

• Should be able to work with business stakeholders to understand the roadmap, pain points.

• Quickly understand existing system architecture, analyze and recommend improvements.

• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide

them.

PREFERRED SKILLS:

• Minimum 6 years of experience working on Salesforce Platform.

• Having a good understanding of Salesforce object models, relationship, limits, security etc.

• Should be aware of customization and configuration options.

• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be

as a lead/architect.

• Having built large scale ServiceMax application catering to complex use cases. Having experience of

different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch

Console, Mobile App etc.

QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:

Bachelor’s degree in computer science, Computer Engineering, or a closely related field.

Net Developer

• Experience range 2-7 years
• Excellent web development experience in large scale applications
• Experience with Winforms
• Classic ASP, C#, .NET, MVC, SQL, JavaScript Bootstrap, Web API skills are a must
• Strong experience with C#, .NET Core, and relevant design patterns
• Strong MS-SQL query skills
• Knowledge of classic .asp
• Proficiency in front-end development with JavaScript and HTML

• Own the creation of Sales funnel (Ideal candidate will have to source the websites, create a pool and then get them onboarded for our solution)
• Build and maintain relationships with existing/potential businesses and resolution professionals
• Cultivate strong business relationships with key decision-makers
• Proactively identify new opportunities and deliver innovative solutions to customers
• Develop market strategies by researching lists of high-potential prospects
• Responsible for designing, planning and executing digital communication programs that influence customer engagement across multiple channels and touchpoints throughout their lifecycle.
• Develop a comprehensive engagement strategy and implementation plan to drive activation of new, occasional and lapsed users
• Strategize and plan an “engage & delight” campaign calendar - leverage data, user insights, and an experimentation mindset to move users from various funnels
• Create content that resonates with our users and amplifies our brand, product and mission. They should be astute, compelling, on-brand, on-tone, channel-specific, and relevant to our core messages and target audiences. These can also include ad hoc campaigns such as surveys, etc
• Define and track KPIs and OKRs
• Optimize conversion funnel
• Constantly test (A/B test) and optimize communications to increase engagement KPIs
• Track and measure key performance metrics (e.g. open rate, click-through rate, usage, streaming, DAU, MAU) to improve the efficiency of campaigns
• Analyze campaign results, develop benchmarks, and create and share regular performance reports and presentations to aid decision-making by the leadership team

• Deep, proven experience developing lifecycle marketing programs / CRM / engagement marketing programs through email, push notifications, SMS, and/or in-app marketing.
• Demonstrated track record in developing and executing A/B tests, analyzing and translating data into business and consumer insights.
• Strong results orientation, proven record performing to aggressive growth targets.
• Strategic and analytical thinker
• Fluency in English & Presentation skills are a must
• Creative and empathetic thinker; you care deeply about our users and can build precise targeting as well as delightful, on-brand experiences.
• Strong interpersonal skills to collaborate effectively with cross-functional teams, specifically with product, engineering and brand marketing teams.
• Experience working with user research and consumer insights team to uncover user insights to shape our strategy.
• Strong oral and written communication skills; extreme attention to detail
• Must have prior work-from-home experience and is comfortable in the remote working setup
• Must be time-flexible and willing to extend hours as needed

UI Designer for Landing Page Creator.

In this role, you will be responsible for creating design solutions that have a high visual impact.

Moreover, this an Independent contributor role, wherein we expect the candidate to:

• Conceptualize the design
• Create Wireframe for approval
• Deliver the final HTML Asset
• Own the marketing impact of these creatives and basis the learning create further variations to positively impact the business

Besides static creatives, we also expect the candidate to deliver video assets created on Invideo's video editor

Minimum Qualifications

• Minimum of 2 to 4 years of experience in an advertising field
• Degree in Graphic Design, Marketing, Art, or a related field, or equivalent field experience would be an added advantage.
• Able to work on Mac osx, Windows and different software: adobe photoshop, adobe illustrator, after effects.
• Ability to think creatively and evidence of success in developing brands and delivering them to market.
• Ability to manage multiple priorities in a fast paced and deadline-driven environment.
• Passionate about the quickly-evolving digital and social media environment.
• Sincere curiosity about how people interact and are influenced online.

Designation: Product/ UX Designer
Location: Bangalore

DocOn is looking for an experienced Product designer. You are passionate about delivering delightful experiences to the customers via & influence their lives positively. You thrive in a fast-paced environment and enjoy solving complex business problems. 

You are someone who inspires change, loves pushing boundaries, enjoys diving deep into user behaviour & sets a high bar for the team. You are eternally curious to learn & strive to continuously improve. You’re a firm believer that good design can make a big difference in the world. 

You will own the product design responsibility right from defining the problem to identifying the new & impactful insights through an iterative process with user centered thinking at its core.

Your Part:

In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the design and technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have immediate business impact.

• Design for Docon user base across new initiatives.

• Empathise with users and brings users' perspective to the discussion.

• Deeply collaborate with product managers, engineers & business teams to design best possible solutions to users’ problems informed by research & data. 

• Effectively hand over the designs to the engineering team, test internal release & ensure execution of your designs at high quality. 

• Provide the reasoning behind the design solutions and anything related to the user journey, wireframes, research findings, high fidelity designs, and usability testing.

• Improve the user experience of the product based on customer feedback or analytics findings.

• Responsible for validating designs with customers at an early stage, also responsible for checking how features are used after they go live and iterate if need be.

We Look For:

• More than 2+ years of relevant experience designing for customers in B2B or B2C products.
• Empathy for users and their problems. Intrinsic motivation to solve problems & be customer obsessed.
• Ability to think backwards from the customers perspective, drive bold vision for the product area but also able to execute iteratively. 
• Ability to abstract & think about the user motivations, emotions, constraints, macro ecosystem & at the same time can zoom in & demonstrate eye for detail to deliver quality, pixel perfect work.
• Strong portfolio of innovative, customer-centric design work that demonstrates proficiency in UX design and interaction design.
• Demonstrated history of acquiring user data by conducting usability studies and performing user research, survey etc.
• Capable of translating concepts into concrete representations in order to clarify ideas and promote collaboration based on shared understanding.
• Fluency in best practices of User Interface Design, Information Architecture, and Interaction Design, practical knowledge of User-Centered Design processes and lifecycles.
• Ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and optimal design practice.
• Growth mindset and willingness to listen, learn and continuously improve.

Education Qualification:

Bachelors or Masters degree in fine arts, graphic design, multimedia or a related field preferred

Our Purpose:

DocOn is a fast-growing HealthTech Product Startup. A Primary Subsidiary of PharmEasy(India's Leading Online Medicine Ordering App)
Our Products digitize the way doctors practice and deliver a seamless experience to Patients.
We are en-route to revolutionize the Indian Healthcare Tech Ecosystem.

Products:
1. A leading EMR/EHR Software Product offering the best Doctor-Patient Engagement platform.

2. Leading Tele/Video Consulting platform for digitized consultation and seamless connecting Doctors-Patients

From its inception in 2016, DocOn has had only one focus - to deliver a state of art standard healthcare software; which is simple to use; at the most affordable cost and backed by an exceptionally high level of customer support.

We are backed and Supported by Industry experts hailing with immense knowledge and experience in solving Healthcare Problems.

Our users say that we have achieved this and much more.

18 Million E-Prescriptions and Counting 

4000 + Doctors PAN INDIA so far 

6 Million Patients and growing 

We are growing strong, currently a team of ~150 DocOners

Perks & Benefits:

• Flexible Working Hours
• Flexi Leave Policy
• Relaxed Dress Code
• Health Insurance
• Team Parties
• Working with smart, young, mission-driven people
• Approachable Leadership
• Friendly office environment

Thanks,

Karthik Selvaraj

• Must have strong exposure working on Java Script 
  
• Proficient in Javascript frameworks (Vue Js / React Js) is a must
• Strong understanding of REST APIs
• Have experience with common front-end development tools such as Babel, Webpack, NPM is a definite advantage
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of code versioning tools, such as GitHub
• Good to have working experience on CSS pre-processor either LESS or SASS
• Good understanding of BEM (Block, Element, Modifier) methodology

Major Responsibility/ Job Responsibility:    

Strong knowledge with Java frameworks (Spring, Hibernate, Mybatis)

Strong core Java 7 or Java 8 skills (with good understanding of multithreading and performance tuning)

Strong understanding of object-oriented design patterns.

Strong experience in Architecture & Designing, Web services (Rest or SOAP)

Good knowledge on Jasper Reports, iReports & XML

Strong understanding and experience on JavaScript (object oriented), AJAX, JQuery, Anuglar 2 or 4, Primefaces

Good knowledge on SQL and PL/SQL for Postgres, Oracle database

Good understanding of application and web servers – JBOSS, TOMCAT, JETTY

Hands- on experience for Eclipse IDE

Self-learner willing to experiment with latest features

Team player, willing to take responsibility and contribute

Experience in Waterfall/Agile development

Good communication skills both written and oral.

Hands on Experience with Unit Testing of Application using Junit Framework.

Key Result Areas:

Requirement analysis, design, Coding & unit testing

Technical documentation

Timely delivery of module with good quality

Sound knowledge on OOAD

Sound knowledge on n-tier, MVC architecture

Necessary Qualification/ Technical Skills:

2-5 years of total IT experience

Strong knowledge with Java frameworks (Spring, Hibernate, mybatis,)

Strong core Java 7 or Java 8 skills (with good understanding of multithreading and performance tuning)

Strong understanding and experience on JavaScript (object oriented), AJAX, JQuery, Anuglar 2 or 4,Primefaces

Good knowledge on Jasper Reports, iReports & XML

Good knowledge on SQL or PL/SQL for Postgres, MySQL, Oracle database.

Good understanding of application and web servers – JBOSS,TOMCAT,JETTY

Desirable:

Experience in short release cycles & full software life cycle.

Entire SDLC knowledge

Demonstrated problem solving, analytic and troubleshooting skills.

Basic/Advanced Java Certification

Special Skills (If Any):

Experience in Performance Tuning and creation of secured applications

Experience with high volume and highly scalable application is a plus.

Experience in Transport, Logistics & Finance domain