
- Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
- Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
- License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
- Updating firmware and patch on phones and MG's
- Server restarts that require deeper analysis of logs and further troubleshooting,
- IP Phone registration issues due to network/firmware issues
- Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
- Installs the software/firmware/patches/Service packs on the server
- Configures the system as per customer requirement and established project SOW
- Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
- Troubleshooting SIP Server and Session Border Controller
- Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
- Troubleshooting Media processor errors resulting in poor voice quality
- Excellent Written and Spoken Communication Skills
- Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
- Comfortable to work in US shifts
- Strong technical skills/domain expertise

About Inspiredge IT Solutions
Similar jobs
Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.
We are seeking a highly skilled and results-driven Sales Expert to lead the sales efforts for India, focusing on our suite of B2B supply chain SaaS solutions, including Warehouse Management System (WMS), Transportation Management System (TMS), and allied products. The primary focus of this role will be on non-retail sectors such as manufacturing, automotive, FMCG, pharmaceuticals, industrial goods, and 3PL. The ideal candidate will possess in-depth knowledge of supply chain operations and a proven ability to drive sales in enterprise and industrial domains. This role demands a strategic thinker and a strong leader with experience navigating complex sales cycles in diverse industries.
What will you do at Fynd?
Sales Strategy & Execution for Non-Retail Sectors
- Develop and implement a tailored sales strategy targeting non-retail sectors, aligned with business objectives and revenue goals.
- Identify key industries such as manufacturing, automotive, pharmaceuticals, industrial goods, and 3PL, ensuring product-market fit for each segment.
- Establish a clear roadmap to penetrate priority verticals and secure long-term business growth.
Revenue & Business Growth
- Own the P&L responsibility for WMS, TMS, and allied supply chain SaaS solutions in the non-retail sectors.
- Achieve and exceed sales targets by acquiring high-value enterprise clients.
- Build a strong pipeline of prospects in key industrial hubs across India.
Industry-Specific Solution Selling
- Understand and address the unique challenges and requirements of each target sector.
- Work closely with the product team to customize solutions, ensuring relevance and value for specific industries.
- Present compelling value propositions, leveraging case studies, ROI analysis, and technical expertise.
Team Leadership & Development
- Build, train, and lead a specialized sales team focused on non-retail sectors.
- Define clear objectives, KPIs, and performance metrics to drive results.
- Provide mentorship and conduct regular knowledge-sharing sessions to enhance the team’s domain expertise.
Client Relationship Management
- Build and maintain relationships with key stakeholders such as supply chain heads, logistics managers, and IT leaders in target industries.
- Lead strategic sales negotiations, proposal presentations, and deal closures for large-scale enterprise accounts.
- Ensure high customer satisfaction to secure renewals, upselling, and referrals.
Partnerships & Ecosystem Development
- Identify and develop partnerships with implementation firms, resellers, and system integrators specializing in non-retail sectors.
- Collaborate with industry forums, associations, and events to establish the company as a thought leader in supply chain digitization.
Market Intelligence & Reporting
- Monitor market trends, competitor strategies, and technological advancements relevant to non-retail sectors.
- Deliver regular performance updates, insights, and forecasts to senior management.
Some Specific requirements
- Bachelor’s degree in Business, Engineering, or a related field; MBA is highly desirable.
- 2-10 years of experience in enterprise SaaS sales, with a proven track record in non-retail sectors such as manufacturing, automotive, industrial goods, or pharmaceuticals.
- Strong understanding of supply chain processes, including warehouse management, transportation, and logistics challenges specific to industrial domains.
- Demonstrated ability to lead high-value, complex sales cycles in enterprise environments.
- Experience building and leading specialized sales teams.
- Familiarity with SaaS sales models, subscription pricing, and consultative selling approaches.
Key Skills:
- Sector-specific sales strategy and execution
- Enterprise account management and C-level engagement
- Team leadership and mentorship
- Market and competitive analysis in non-retail industries
- Customisation of supply chain solutions for industry-specific needs
What do we offer?
Growth
Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.
Flex University
We help you upskill by organising in-house courses on important subjects
Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.
Culture
Community and Team building activities
Host weekly, quarterly and annual events/parties.
Wellness
Mediclaim policy for you + parents + spouse + kids
Experienced therapist for better mental health, improve productivity & work-life balance
We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!
- Working knowledge of setting up and running HD insight applications
- Hands on experience in Spark, Scala & Hive
- Hands on experience in ADF – Azure Data Factory
- Hands on experience in Big Data & Hadoop ECO Systems
- Exposure to Azure Service categories like PaaS components and IaaS subscriptions
- Ability to Design, Develop ingestion & processing frame work for ETL applications
- Hands on experience in powershell scripting, deployment on Azure
- Experience in performance tuning and memory configuration
- Should be adaptable to learn & work on new technologies
- Should have Communication Good written and spoken


SA Role Summary:
The Solutions Architect is responsible for designing and leading the implementation of technology solutions that align with the organization's business goals and technology standards. This role involves working closely with both technical teams and business stakeholders to translate business requirements into robust, scalable, and secure technology solutions.
Key Responsibilities:
Solution Design and Architecture:
● Develop and maintain a comprehensive understanding of the business processes and technology landscape.
● Design holistic technology solutions that address business challenges and opportunities, integrating with existing systems and technologies where necessary.
● Define and document architectural designs, including system components, functionalities, interfaces, and data flows.
● Taking into account all pillars of the Well-Architected Framework (WAF) on AWS - including Scalability, Resiliency
● Identifying reusable components in a project and working with the Backend team to generalize those components.
● Amazon Web Services (AWS) Certification (Preferred)
Technical Leadership and Guidance:
● Provide technical leadership and guidance to development teams throughout the implementation phase, ensuring adherence to architectural principles and best practices.
● Evaluate and recommend technologies and tools for the effective development and management of solutions.
● Ensure the implemented solution is in compliance with the designed architecture. Deviation from the architecture must be evaluated and agreed upon.
Stakeholder Engagement and Communication:
● Collaborate with business stakeholders to understand their requirements and translate them into technical specifications.
● Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner.
● Act as a liaison between technical teams and business units, facilitating understanding and alignment on project objectives and deliverables.
Project and Risk Management:
● Participate in project planning activities, including resource allocation, timeline estimation, and risk assessment.
● Identify potential technical and project risks and develop mitigation strategies.
Quality Assurance and Best Practices:
● Ensure solutions are designed and implemented to high-quality standards, including performance, security, and scalability considerations.
● Advocate for and ensure adherence to software development best practices, including code reviews, continuous integration, and automated testing.
Continuous Learning and Improvement:
● Stay abreast of emerging technologies and industry trends, evaluating their applicability to organizational needs.
● Promote a culture of continuous improvement, encouraging innovation and efficiency improvements in technology practices.
About TensorIoT
TensorIoT is an AWS Advanced Consulting Partner. We help companies realize the value and efficiency of the AWS ecosystem. From building PoCs and MVPs to production-ready applications, we are tackling complex business problems every day and developing solutions to drive customer success.
TensorIoT's founders helped build world-class IoT and AI platforms at AWS and Google and are now creating solutions to simplify the way enterprises incorporate edge devices and their data into their day-to-day operations. Our mission is to help connect devices and make them intelligent. Our founders firmly believe in the transformative potential of smarter devices to enhance our quality of life, and we're just getting started!
TensorIoT is proud to be an equal opportunity employer. This means that we are committed to diversity and inclusion and encourage people from all backgrounds to apply. We do not tolerate discrimination or harassment of any kind and make our hiring decisions based solely on qualifications, merit, and business needs at the time.
Job Title: Graphic Designer
Company name- Lead Height
Website- https://leadheight.com/
Job Summary:
We are seeking a creative and skilled Graphic Designer to join our team. The ideal candidate will be responsible for creating visually appealing graphics for various purposes, including digital and print media. This role requires a strong understanding of design principles, proficiency in graphic design software, and the ability to work in a fast-paced environment while meeting deadlines.
-Responsibilities:
1. Prepare rough drafts and present ideas.
2. Revising designs based on client feedback..
3. Understanding and interpreting client briefs. ·
-Requirements:
1. Minimum 1 year of experience required.
2. Must know Photoshop,
3. Must have a experience on CorelDRAW, Illustrator.
4. Have a handful knowledge on Premiere pro , After-effects.
[Location: Spencer Building, 6A2, 6th Floor, Newtown Square, Road, Atghara, Newtown, Kolkata, West Bengal 700136]
-Employment Type: Full-time-
-Benefits:
1. Performance oriented incentive
2. Yearly bonus

- Object-oriented JavaScript,
- jQuery,
- ES6,
- React JS (Versions 16.8 & below),
- Redux (Action Type, Action Creator & Reducers),
- Middleware(Redux-Thunk, Redux-Saga),
- React Hooks,
- Axios & Fetch library,
- Managing States & Props efficiently,
- React Forms,
- Validation (Schema & Non-Schema using any third-party library or custom),
- the candidate should be aware of the production build process,
- HTML5,
- knowledge of CSS,
- Rest API integration knowledge,
- Authentication(Token Based) & Authorization with Routes
- Building, Designing, Testing, and Deploying web apps.
- Thoroughly explore & understand the under-hood of products in the market, strengths & fault-lines of each.
- Drive from Conceptualisation to Deployment of analytics suite of products that are robust and can stand the test of time when our data size is multiplying month-on-month.
- Work closely with designers & product managers to build things that are normally regarded as holy grails in browser-based analytics applications.
- Actively participate in design and code reviews to build robust applications and prototypes.
- Interacting with team members, and customers to continuously look for better innovations for all teams across Trade Brains
Handle customer complaints,
Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions,
Process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Responsibility:
- Implement accounting systems and processes.
- Reconcile income statements.
- Prepare monthly financial reports.
- Analysing the company’s financial systems and procedures.
- Conducting internal and external audits.
- Control the master data of the general register.
- Review and release online banking payments.
- Ensure compliance with state revenue service.
- Provide ongoing accounting and reporting support.
- Manage the full financial process.
- Preparing budgets, annual reports and strategies.
- Preparing and forecasting budget reports.
- Providing assistance with tax planning.
Role Requirement:
- Bachelor's degree in accounting.
- Certificated Public Accountant or accredited to a reputed institution
- Fully compliant as a tax practitioner.
- Filing of corporate tax returns.
- Experience in providing financial advice.


- Bachelor’s degree in Computer Science, Software Engineering, or a related discipline
- 4+ years experience working in an IT environment
- 4+ years of Object-oriented design, functional programming
- Node JS API Development (Firebase API development is a plus)
- Angular or VUE or React JS Front end Development (VUE Js Experience is a plus)
- HTML / CSS responsive development
- Experience using any database
- Experience developing in an Agile / SCRUM Environment
- Experience developing mission-critical applications
- Strong business and technical acumen
- Excellent verbal and written communication skills

FULL STACK DEVELOPER
Skills Required:
- The ideal candidate should be hands-on, creative and passionate for new technology in Angular, NodeJS, AWS, MVC and enjoys collaboration, love software programming/coding and carries appetite for learning and sharing knowledge to make an impact on project delivery.
- Experts in multiple technologies such as Modern Java Script framework (preferably Angular 2 and above), Plain old Vanilla Java Script, MVC, jQuery, Web API, Node.JS, AWS, HTML, CSS etc. across software engineering, security, data interchange, data management (No Sql and Relational Database) etc.
- Must have good understanding of TypeScript, Materialized CSS, Sass, Less etc.
- Good to have Task Runners (Grant, Gulp, Webpack), Transpilers like Babel.
- Guide and mentor reporting team and create high performing technology teams.
- Monitor module progress and ensure regular publishing of status report and quality matrices to track the risks work to actively to resolve/mitigate the same.
- Solid understanding of the practical application of agile development methods and leading software development teams in an Agile/Lean/Continuous Delivery environment.
- Solid understanding and experienced of verson control systems like Git, GitHub, BitBucket, SVN etc.
- Should be passionate, voracious continuous learner who keeps up with the latest trends, tools, and technologies in the industry.
- Understands all times, technical depth and client expectation to maintain check on project health, monitors critical path items, risks and impact to timelines.
- Proficient communication/interactive skills
Key Skills:
Angular, MongoDB, Node.JS, MVC Architecture, HTML5, CSS, jQuery.

