11+ System testing Jobs in Mumbai | System testing Job openings in Mumbai

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Sales Engineer – B2B / Industrial Sales

Location: Ghatkopar, Mumbai

Department: Sales and Marketing

Freshers with strong interest in sales are encouraged to apply

About the Opportunity

We are seeking highly motivated and performance-driven Sales Engineers to join our Sales &

Marketing team. This role is ideal for individuals looking to build a strong career in B2B sales within

the manufacturing, pharmaceutical, and process equipment industry, with exposure to both domestic

and international markets

Qualification:

 Diploma / Bachelor’s Degree in any Engineering

 0–5+ years of experience in B2B / Manufacturing / Industrial Sales

 Freshers with strong interest in sales are encouraged to apply

 Candidates from Manufacturing / Pharmaceutical / Process Equipment background preferred

Skills Required:

 Strong business acumen and commercial understanding

 Excellent communication and presentation skills

 Strong negotiation and persuasion abilities

 Self-motivated with a result-driven approach

 Ability to build and maintain long-term client relationships

 Problem-solving and analytical thinking

 Ability to work independently and as part of a team

 Willingness to travel extensively (Domestic & International)

Key Responsibilities:

 Drive sales growth by generating new business opportunities and expanding existing client

relationships

 Understand customer requirements and provide technical solutions and proposals

 Prepare and present technical and commercial proposals to clients

 Actively follow up on leads, enquiries, and ensure timely closure of opportunities

 Achieve and exceed sales targets through effective planning and execution

 Build strong relationships with clients, consultants, and key stakeholders

 Conduct market research to identify new business opportunities and industry trends

 Coordinate with internal teams for smooth project execution

 Attend client meetings, exhibitions, and industry events to promote company offerings

 Travel to Domestic/International markets to attend tradeshows, conferences, and customer

meetings.

 Ensure high levels of customer satisfaction throughout the sales cycle

 Maintain and update customer database and sales reports

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Description:

We are looking for a BDM with experience in generating sales and developing new business for our company. This is the perfect opportunity for someone who is excited by the prospect of growing with the company in a friendly environment and having a key role in the process.

Responsibilities:

1. Developing, generating, and growing new business- branding, website, marketing, and creating innovative business plans for clients.

2. Managing both our existing sales pipeline and developing new business opportunities

• Identifying opportunities for new business development through following up on leads and conducting research on target clients.

3. Selling Web and Digital marketing services/solutions including SEO, Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.

4. Create effective and persuasive proposals.

5. Excellent presentation, pitches, proposal, negotiation, and customer relationship skills.

6. Maintain an active schedule of prospecting calls.

7. Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals

Role & Responsibilities:

About the Role:

We are seeking a highly driven and strategic Manager - Investment (Startup Fundraising) to lead fundraising, manage investor relationships, and drive portfolio growth. The role requires a mix of financial expertise, investor engagement, and strong networking ability to achieve AUM growth and revenue targets. The ideal candidate will have proven experience in capital raising, managing HNIs/Family Offices/Venture Partners, and expanding investor networks.

Key Responsibilities:

Fundraising & AUM Growth-

• Drive growth in Assets Under Management (AUM) by meeting set targets.
• Achieve quarterly and annual revenue targets through investor onboarding and capital deployment.

Investor Relationship Management-

• Research, identify, and connect with high-potential investors (HNIs, Family Offices, Institutions).
• Nurture relationships with inactive investors and convert them into active contributors.
• Build long-term trust by ensuring transparency, timely updates, and strong portfolio communication.
• Proactively outreach and pitch BizDateUp’s value proposition and curated startup campaigns.
• Seamlessly onboard new investors, ensuring smooth KYC, onboarding, and activation.

Business Development & Conversion-

• Source, qualify, and onboard new investors through referrals, networking, and events.
• Leverage existing investor networks for introductions and referrals.
• Manage pipeline of new investor conversions and ensure smooth onboarding process.

Networking & Outreach-

• Represent the firm in industry events, conferences, and investor summits to expand reach.
• Stay updated on funding trends, investor behavior, and competitive landscape.
• Conduct one-on-one investor meetings to present opportunities and investment strategies.
• Establish strong connections with Venture Partners, Family Offices, and Institutional Investors for strategic collaborations.

Strategic Input & Reporting-

• Prepare and present investment proposals and performance reports.
• Work closely with the investment team to align fundraising strategy with portfolio needs.
• Track KPIs (AUM growth, investor reach-outs, referrals, event participation, conversions, revenue).

Ideal Candidate:

• Strong investor management profile
• 4+ years of fundraising experience, with at least 1 year in Category II AIFs (PE / VC / Credit / Special Situations) selling to HNIs, Family Offices, or Wealth Managers.
• Must be proficient in pitching investment opportunities and onboarding investors
• Must have experience conducting investor meetings & presentations
• Must have experience achieving revenue targets
• Must have experience representing the company at networking events
• Must understand startup valuation basics, portfolio reporting, investment products.
• Must prepare investment proposals, performance reports, and KPIs.
• No strict requirement, but finance background preferred.
• Must have high ownership and target-driven mindset.
• Preferably from VC firms, AIFs, Wealth Management, Investment Banking, or startup fundraising roles.
• Events industry
• Experience in startup funding events & roadshows

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework , LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C# / VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.
5. l) Ability to adapt quickly to an existing, complex environment.

Full Stack Developer Intern

Company: BizDateUp Pvt Ltd

Location: Charni Road, Mumbai

Employment Type: Internship

(Immediate Joining Preferred)

Experience Level: Entry / Mid-Level(0 – 1 year experience)

Stipend: As per company standards

About

BizDateUp Pvt Ltd BizDateUp Pvt Ltd is a dynamic and fast-paced technology startup committed to building innovative solutions. We believe in fostering a collaborative environment where our team members can learn, grow, and make a tangible impact on real-world projects. Join us to kickstart your career in a supportive and challenging setting. About the Role We are looking for a highly motivated and enthusiastic Full Stack Developer Intern to join our growing tech team. This is an exceptional opportunity for aspiring developers to gain hands-on experience with modern web technologies, contribute to live projects, and receive mentorship from experienced professionals. If you're passionate about building scalable full-stack applications and eager to learn in a startup environment, we encourage you to apply. Key Responsibilities As a Full Stack Developer Intern, you'll be an integral part of our development team, contributing to the full software development lifecycle.

Your responsibilities will include:

• Code Review and Analysis: o Review and analyze existing codebase to understand functionality, identify areas for optimization, and ensure adherence to best practices. o Participate in code reviews with senior developers, providing constructive feedback and learning from their insights.

• Front-End Development: o Assist in building responsive and intuitive user interfaces using React.js. o Implement new features and functionalities based on design specifications and user stories. o Debug and resolve issues related to the front-end application.

• Back-End Development: o Support the development of robust and scalable server-side applications using Node.js and Express.js. o Contribute to the design and implementation of RESTful APIs to facilitate communication between front-end and back-end systems. o Work with PostgreSQL to manage and query databases, ensuring data integrity and efficient retrieval.

• Collaboration and Learning: o Collaborate closely with senior developers, product managers, and other team members to understand project requirements and deliver high-quality solutions. o Actively participate in team meetings, stand-ups, and brainstorming sessions. o Proactively seek feedback and mentorship from experienced developers to enhance your technical skills and understanding.

• Testing and Debugging: o Assist in writing unit and integration tests to ensure the reliability and stability of applications. o Identify, analyze, and resolve bugs and performance issues across both front-end and back-end systems.

• Version Control: o Utilize Git for version control, including branching, merging, and pull requests, to manage codebase effectively within a team environment.

• Documentation: o Contribute to the creation and maintenance of technical documentation for features, APIs, and system architecture. Required Skills To succeed in this role, you should have a foundational understanding and practical experience with the following technologies: • Programming Languages: Strong command of TypeScript and JavaScript. • Frontend Framework: Proficiency in React.js.

• Backend Technologies: Experience with Node.js and Express.js.

• Database: Familiarity with PostgreSQL.

• Version Control: Working knowledge of Git.

• APIs: Understanding of RESTful APIs.

Eligibility Criteria

• Currently pursuing or have completed a BCA / B.Tech / B.Sc in Computer Science or a closely related field.

• Possess strong problem-solving skills and a genuine eagerness to learn and adapt to new technologies.

• Demonstrate a strong passion for building full-stack applications and a desire to contribute to innovative projects.

Perks & Benefits

We are committed to providing a rewarding internship experience. As a Full Stack Developer Intern at BizDateUp Pvt Ltd, you will enjoy:

• Hands-on Experience: Work directly with modern web technologies and contribute to real-time projects.

• Mentorship: Receive guidance and support from experienced senior developers who are invested in your growth.

• Learning Opportunity: Gain invaluable insights into the full software development lifecycle in a fast-paced startup.

• Internship Certificate: A certificate of internship will be provided upon successful completion of your tenure.

• Potential for Full-Time Conversion: Exceptional performance during your internship may lead to an offer for a full-time position.

Position: QA Automation Engineer

Location: Mumbai, India

Experience: 2+ Years

Type: Full-Time

Company: Deqode

Overview:

Deqode is seeking a skilled QA Automation Engineer with a passion for quality, automation, and robust testing practices. This role is ideal for professionals from product-based software development companies who have worked on e-commerce platforms.

Required Skills:

• Proficiency in Selenium (Grid, parallel execution), TestNG.
• Experience with API testing (Postman, RestAssured).
• Strong SQL and backend data validation.
• Experience using Git, Jira, Asana.
• Familiarity with Jenkins, Confluence.
• Understanding of cross-browser testing.
• Exposure to Mocha_Chai for frontend/backend automation is a plus.
• Eye for design and UX consistency.
• Strong written and verbal communication.

Preferred Background:

• Must be from a product-based software development company.
• Prior experience in e-commerce projects is a major plus.
• Ability to work on time-critical and fast-paced projects.

Key Responsibilities:

• Design and maintain automated test frameworks for web and API applications.
• Perform manual and automated tests to ensure product quality.
• Build and execute test cases using Selenium with TestNG.
• Conduct comprehensive REST API testing.
• Write and optimize complex SQL queries for test data validation.
• Use Jira/Asana for issue tracking and documentation.
• Collaborate using Confluence for test documentation.
• Execute tests across multiple browsers and operating systems.
• Participate in Agile processes like sprint planning and retrospectives.
• Identify and troubleshoot issues during testing.
• Maintain CI pipelines using Jenkins.

• Design and develop cloud native enterprise applications 
• Define and establish conventions, standards and best practices for the SDLC process and ensure that quality control is of paramount importance at each step of the development life cycle
• Develop reusable frameworks and libraries that can drastically accelerate new application development in the future
• Participate in the requirement analysis and gathering process and also perform sit-withs with business teams to ensure there is full clarity of the problem statement
• Actively engage wih infrastructure team and take ownership of DevOps processes to ensure that build and deployment processes are efficient and optimal.
• Actively engage with project stakeholders to ensure all are in sync with the progress, risks and issues
• Quickly learn and adopt cutting edge technologies to help keep the org ahead of the curve