Business Development Executive

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Key Responsibilities

• Responsible for achieving both individual and team sales targets.
• Monitor team performance and ensure collective success.
• Conduct cold calling to generate leads and close deals.
• Assist clients with their grievances and ensure timely resolution
• Work across all three domains: Signal Services, Broking, and Copy Trading.
• Develop and implement new sales strategies to drive revenue generation.
• Research and explore global Forex & Comex markets for potential business growth.
• Ensure adherence to company policies, industry regulations, and compliance standards.
• Guide and mentor the team to enhance performance.

Qualifications:

• Minimum Graduate or Post Graduate.
• Proven experience in a client-facing role, preferably in client success, account management, or customer service.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and other relevant tools.

Perks & Benefits:

• Overseas trip by the company
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition. 

Roles & Responsibilities:

• Responsible for handling enquiries and getting the enrollments done over the phone.

• Performing counseling & career guidance to working professionals via phone.

• Responsible for converting prospects into Enrollment.

• Responsible for resolving queries related to the course offered.

• Responsible for maintaining day to day reports as required.

Key Skills Required:

• Must have effective communication skills & convincing power.

• Should be comfortable for telesales/ inside sales

• Should have relevant experience in telesales/ inside sales.

• Should be at least graduate.

• 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
• Experienced in development using MATLAB Simulink, TargetLink, Stateflow
• Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
• Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
• Participate in SW requirement generation, SW architecture, detailed design etc

• Responsible for creation and maintenance of website pages.
• Creating new WebPages based on all information provided by the stakeholder.
• Creating new pages within the CMS from a template, or by adding components to a page.
• Working on the existing website by setting up new pages and uploading content within the content management system (CMS).
• Uploading content (text, images carousels, videos, and animations etc) to the existing website.
• Adding Meta data and descriptions to website.
• Populating new pages with content.
• Maintenance of content on the websites, primarily through building, replacing, and uploading content in the CMS.
• Migrating content from existing media libraries into the new DAM -Digital Asset Management and tagging images.
• Adding metadata to the assets uploaded to the DAM.
• Replacing or editing content to keep up-to-date.
• Quality assuring content before upload e.g. checking file weight sizes, and file formats are correct.
• Focus on the quality and accuracy of the material displayed on the website.
• Ensuring all site content is appropriately tagged and searchable.
• Collaborating with stakeholder and approvers to ensure content is published on time and the pages meet the experience and best practice definitions for our site.
• Maintaining documentation and guidance on content processes and keep this up-to-date at all times.

Roles responsibilities:

• Good skill in ReactNative or ReactNative.

• Must have knowledge of building UI in ReactNative.

• Must have knowledge of CSS property.

• Must have good knowledge of class and functional components.

• Must have good knowledge of hooks concept.

• Must have good knowledge of HTTP client (Axios, Fetch).

• Must have knowledge of 3rd party module integration in ReactNative.

• Knowledge of Redux state management library

• Familiarity with code versioning tools such as Github

• Write maintainable/ scalable/efficient code.

• Work in a cross-functional team, collaborating with peers during the entire SDLC.

• Knowledge of deploy app on APP store and PlayStore.

• Excellent Communication and teamwork skills.

• Knowledge of integration of native android/iOS module in react native.

• Knowledge of SQLite, Offline storage.

• Knowledge of typescript and latest ES features.

• Knowledge of React native UI library (react native paper, react native element,native base).

Skills required:

• Significant experience working with React web and mobile along with tools like Flux, Flow, Redux, etc.

• In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages.

• Experience working with R Experience working with REST APIs, document request models, offline storage, and third-party libraries.

• Client Communication.

• Team Handling.
• Experience : 1-2 years