11+ Spree Commerce Jobs in Ahmedabad | Spree Commerce Job openings in Ahmedabad

Job Location: Ahmedabad - WFO 

Job Description: 

We are looking for an E-commerce Specialist to join our team. You will manage our clients’ accounts on Amazon and solve any arising doubts or queries.

As an Ecommerce Specialist, you should have excellent multitasking skills to handle all of our clients’ accounts in a cohesive way. If you have a creative way of thinking and of presenting our clients’ brands through multiple online selling channels, we would like to make you part of our team. Ultimately, you should be able to ensure our clients' marketplace accounts are in order and that their business is running smoothly.

Responsibilities:

• Manage all marketplace accounts and listings.
• Resolve any errors/issues arising in the account.
• Able to create/manage cases and solve complex listing-level issues
• Create and manage the product listings across channels.
• Research keywords, competition, and optimize product listings organically.
• Prepare weekly and monthly sales and traffic reports.
• Collaborate with the Amazon Ads team to share data analytics.
• Collaborate with clients to address any queries arising from managing the marketplace account.
• Stay up-to-date with best practices

Job Summary:

We're seeking a highly organized and detail-oriented Back Office Executive / Sales Support to join our team. You'll provide administrative support, manage data, and maintain dispatch.

Key Responsibilities:

- Project Processing: Manage orders, track project timetables, and enhance teamwork

- Finance and Accounting: Create invoices, manage accounts

- Administrative Support: Provide support to front-office staff, manage documents, and maintain records

Requirements:

- Education: Bachelor's degree

- Experience: 0-3 years in back office, dispatch coordination, operation support, or sales support

- Skills:

  - Technical: MS Office, Excel, SO/PO management, dispatch management, quotation preparation, and client coordination

  - Soft: Excellent communication, organizational, and analytical skills

What We Offer:

-

- Benefits: Paid sick time, paid time off, provident fund

- Work Environment: Office-based

Key Areas of Responsibility

• Participate in project discovery/analysis, design, and deployment planning.
• Document business requirements and functional specifications using Microsoft’s Surestep methodology (GAP Fit analysis and Functional Requirements Documentation).
• Analyze client business processes and recommend ways to improve or re-engineer for optimum performance.
• Implement and deploy Dynamics 365 Business Central software (design, configure, train, support).
• Understand user and system requirements and identify specific enhancement customizations if necessary.
• Provide data migration and conversion services.
• Deliver application training in online and in a one-on-one environment.
• Provide basic technical support for project life cycle as well as complex support issues.
• Manage client expectations, the project team (internal and external) all while providing superior customer service.
• Work with application developers during design, development, and testing phases.
• Draft end user documentation.
• Assist in presales demos and related activities

Required Candidate Profile:

• Should have worked in multiple versions of Dynamics NAV and D365 Business Central for international clients.
• Should have completed at least 6-7 full life cycle implementation (Full Life Cycle = General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Budget, Cash flow, SCM, Inventory, Decret Manufacturing).
• Background or strong career interest in finance or business analysis.
• Possess a strong, professional work ethic.
• Excels at team collaboration.
• Demonstrated problem-solving and decision-making skills.
• Strives to provide exceptional customer service and high client satisfaction.
• Strong verbal, written and organizational skills.
• Must be fluent in English – both verbal and written

Task:

• Make documentations with formatting and in proper detailing
• Basic knowledge on Excel working with formula handling & reporting.
• Need to do multitasking, able to deliver tasks on time with expected quality
• Candidate should have thinking out of the box which supports the department to deliver good results in the pre-defined processes.
• Needs to be quick learner and able to come up with own thoughts on the tasks explained/shared to deliver good results
• Work closely with German team for operative processes/execution/deliverables.
• Flexible to adopt the changes in terms of processes/task handling.
• Knowledge on order fulfillment processes, managing support content on the website, inputs on support handling processes are added advantage.

We wish:

• At least bachelor in any stream or equivalent experience
• At least 1 year of experience in MS-Excel or similar office tools – is preferred
• Knowledge on VB script, macros is preferred
• Documentation skills
• Good Communication skills, at least speaking in English is required
• Good analytical skills
• Eager to know/experiment new technology and tools
• Web Browsing , ability to search quick results from web
• Experience on process documentation & presentation is preferred
• Ability to work independently with little or no daily supervision
• Out of box thinking and quick learner with willingness to learn new things

We Offer:

• Freedom to realise your own ideas & individual career & development opportunity.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
• Professional challenges and career development opportunities.

• Strong knowledge of JavaScript.
• Knowledge of and its frameworks.
• Knowledge of NodeJS deployment over servers like AWS, the digital ocean.
• Good understanding of relational databases. Having experience with MongoDB will be an advantage.
• Proficiency in handling server-side development, deployment, and debugging.
• Having worked in socket programming is an added advantage.
• Good understanding of code versioning tools, such as Git.

 Job is based out of Gandhinagar.
FE will work as a decision maker for the trucker side, where he will be entitled to take decisions regarding truck on-boarding, trip finalization, ongoing trip issues or payment related issues, etc. FE will make decisions regarding trucker side operations with taking the Admin team in confidence.

✔ During trucker on-boarding, if any of the truck owners are having more than ten numbers of trucks with the same owner; FE will have to notify the accounts department about it for taxation purposes.

✔ Any kind of internal communication from the trucker side such as communication with material side, admin team, accounts department, or any other department of the organization will be done only through FE.

✔ The same way any communications from the trucker side with individuals who are not part of an organization such as truck owners, transporters, and other stakeholders will be done under direct monitoring of FE.

✔ FE will also have to guide the executives to upload dummy truck-ads to keep the consignors engaged on our platform, but this task shall be done under strict monitoring of FE.

✔ FE will also have to guide and support the executives to finalize the trips.

✔ All the advance payments for finalized trips will be firstly verified by FE, then only he/she will communicate it to the accounts department.

✔ During the loading the process if there is any damage by the driver within the premises of the consignor, FE will have to communicate with the truck driver/owner and SME/CP to make the settlements. In such cases, the final decision will be taken by FE and SME mutually with the admin team in confidence.

✔ In the same way, if there is any damage to the material while unloading, FE will communicate regarding these with truck driver/owner and SME/CP to make settlements. In such cases, the final decision will be taken by FE and SME mutually with the admin team in confidence.

✔ In case of Payment delay or no payment conditions, FE will coordinate with SME and take decisions for trip continuity.

✔ In case of any major breakdown, accident, material/vehicle damage or seizure of vehicle/material by any authority FE will have to communicate with the truck driver/owner to continue the trip.