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Role Description
This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.
Qualifications
Strong business operations and analytical skills
Experience in providing administrative assistance
Excellent communication skills
Customer service-oriented mindset
Ability to work collaboratively in a team environment
Attention to detail and problem-solving abilities
Proficiency in Microsoft Office Suite
Experience in the software development or digital marketing industry is a plus
Bachelor's degree in Business Administration or related field
Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities
Coordinate with various departments to gather the necessary information and documentation for the submission of tenders
Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met
Communicate with clients and respond to queries during the tendering process
Analyze the tender results and provide feedback to the management for continuous improvement
Maintain close contact with project managers to ensure smooth project initiation, execution, and closure
Contribute to the definition of the scope, objectives, and deliverables of the project
Monitor the progress of the project and provide management and stakeholders with updates
Identification and mitigation of project risks and issues, and escalation thereof as necessary
Review and negotiate contract terms and conditions to ensure alignment with company goals and policies
Monitor contract performance and ensure contractual compliance
Responsible for amending, extending, and renewing contracts
Maintain accurate and up-to-date records of all contracts and related documents.
Process Improvement:
Analyze existing business processes related to tenders and projects, identifying areas for improvement
Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements
Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects
ROLE MISSION (WHY THE POSITION EXISTS)
Responsible for managing the MD’s calendar, prepares any notes for the meetings, fixes appointments with visitors, internal staff, etc.
Prioritizes and follows up on concerns addressed to the MD, including those marked sensitive or confidential nature. Follows course of action as recommended by MD.
Drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the MDs ability to perform his/her duties
Making transport and travel arrangements and preparing expense reports for the MD
Coordinates internally with internal departments and acts as a point of contact between internal and external employees, vendors, external clients and guests
Arranging minutes of meetings, conferences, Board meetings
Filing all important documents, correspondence for the MD’s office
Responsible for regular monthly reports as required by the Management
Coordinates with external organizations, as required
AREAS OF RESPONSIBILITY
Administrative Responsibilities:
- Responsible for calendar management, scheduling appointments and meetings
- Making transport and travel arrangements for the MD
- Be the point of contact to answers queries and providing
information related to the MD’s office
- Develop presentations as required by the MD
- Handles all correspondence for the MD’s office and prepare
responses and filing all important documents
- Manage information flow in a timely and accurate manner
- Delegating tasks assigned by MD to staff and follow up of status of all tasks assigned
- Collating MIS from all departments on a timely basis
- Handle confidential information in a sensitive manner
JOB SPECIFICATIONS
Education:
Bachelor of Commerce / Arts
MBA (Optional)
Job Related Experience:
6-8 years of work experience in administration with minimum 3 experience as a Executive Assistant to a Management role
Excellent computer proficiency required
Business Understanding:
Hospital Management
Others:
Excellent English Communication (Written and Verbal)
Excellent Presentation Skills
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