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Job Title: Customer Support Executive
Location: On-site – Lower Parel, Mumbai
Company: Torero Softwares Ltd
Timings: Monday to Saturday, 10:00 AM – 7:00 PM
About the Role
We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.
What You’ll Do
- Answer client calls and solve software-related queries.
- Guide clients on billing, accounting, and GST features.
- Provide online support and training when needed.
- Keep clients happy with clear and friendly communication.
Who We’re Looking For
- Commerce Graduate (Freshers with accounting knowledge are welcome), or
- 12th Pass (Commerce) with 6+ months customer support experience.
- Basic knowledge of accounting and GST.
- Good communication and problem-solving skills.
- Comfortable handling client systems online.
Why Work With Us
- Join a growing healthcare software company.
- Learn software support and client management hands-on.
- Friendly team with opportunities for career growth.
Apply Now
Job Title: Customer Support Executive
Location: On-site – Lower Parel, Mumbai
Company: OneSpider Technologies LLP
Timings: Monday to Saturday, 10:00 AM – 7:00 PM
About the Role
We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.
What You’ll Do
- Answer client calls and solve software-related queries.
- Guide clients on billing, accounting, and GST features.
- Provide online support and training when needed.
- Keep clients happy with clear and friendly communication.
Who We’re Looking For
- Commerce Graduate (Freshers with accounting knowledge are welcome), or
- 12th Pass (Commerce) with 6+ months customer support experience.
- Basic knowledge of accounting and GST.
- Good communication and problem-solving skills.
- Comfortable handling client systems online.
Why Work With Us
- Join a growing healthcare software company.
- Learn software support and client management hands-on.
- Friendly team with opportunities for career growth.
Apply Now
Responsibilities
- Classroom delivery of ready made English and soft skills content to improve their job readiness
- Organizing extra-curricular activities for student s overall development
- . Conduct timely student assessment and social profiling
- Minimize student dropouts and timely address all student grievances
- Motive and counsel students as per need
An ideal candidate should have:
1. Passion for teaching
2. Drive to make a difference in the lives of students
3. The ability to work well in a team
Job description:
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings with potential clients and listen to their wishes and concerns
- Ground level sales, by approaching the target audience directly - based on target audience (people with pets, product vendors or service providers in the industry)
- Association with Service providers to get them registered on Petkonnect. For example, Groomers, Trainers etc.
- Prepare and deliver appropriate presentations on products and services
- Create frequent reviews and reports with sales and financial data
- Ensure the availability of stock for sales and demonstrations
- Participate on behalf of the company in exhibitions or conferences
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
- Work with, and achieve monthly sales targets
- Handle customer queries, if any
Requirements:
- Proven experience as a Sales Executive or relevant role
- Proficiency in English
- Excellent knowledge of MS Office
- Hands-on experience with CRM software is a plus
- Thorough understanding of marketing and negotiating techniques
- Fast learner and passion for sales
- Aptitude in delivering attractive presentations
Qualifications:
any degree other than b.com, ie. BMS, BBA, CRM, M.com or any other Bachelors / Diploma having sales and marketing as primary subjects. E-Commerce background.