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Greetings from Wissen Technology,
Please find the attached Job description:
Job Title: Talent Acquisition Specialist
Experience: 2-6 Years
Location: Bangalore
Employment Type: Full-time
Notice Period: Immediate joiners preferred
About Wissen Technology
Wissen Technology is a fast-growing technology consulting firm offering world-class services to clients across industries. We focus on leveraging the latest advancements in technology and talent to deliver cutting-edge solutions. As a part of our expansion plans, we are looking for a passionate Talent Acquisition Specialist to join our dynamic HR team.
Key Responsibilities:
- End-to-End Recruitment: Manage the entire recruitment life cycle for technology and non-technology roles, from understanding job requirements to onboarding.
- Sourcing & Screening: Use various sourcing methods (job portals, social media, networking) to find suitable candidates and screen resumes to shortlist qualified applicants.
- Interview Coordination: Schedule and conduct interviews in coordination with hiring managers, ensuring a smooth and efficient interview process.
- Stakeholder Management: Collaborate closely with department heads and team leads to understand hiring needs and align recruitment strategies.
- Candidate Experience: Ensure a positive candidate experience through clear communication, timely feedback, and a streamlined recruitment process.
- Talent Pipelining: Build and maintain a talent pool of qualified professionals by developing relationships with potential candidates for future roles.
- Employer Branding: Actively promote Wissen Technology's employer brand to attract top talent, ensuring a strong presence in the job market.
- Offer Negotiation: Manage compensation discussions and job offers in alignment with the company's salary structure.
- Compliance: Ensure recruitment activities comply with internal policies and legal requirements, including diversity and inclusion goals.
Required Skills:
- Recruitment Expertise: Strong knowledge and experience in end-to-end recruitment, particularly in the technology domain.
- Sourcing Skills: Proficiency in using job portals (Naukri, Monster, LinkedIn), professional networking platforms, and social media for talent sourcing.
- Communication & Negotiation: Excellent verbal and written communication skills with the ability to negotiate effectively.
- Tech-Savvy: Familiarity with Applicant Tracking Systems (ATS) and HR recruitment tools.
- Stakeholder Management: Strong interpersonal skills to engage with internal stakeholders and candidates effectively.
- Adaptability: Ability to manage multiple recruitment processes simultaneously in a fast-paced environment.
Qualifications:
- Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
- 4-6 years of experience in Talent Acquisition, with a focus on the technology sector.
- Proven track record of hiring for tech and non-tech roles in a competitive market.
- Immediate joiners are highly preferred.
About the job
As a Community Manager Intern at PedalStart, you will play a crucial role in building and nurturing our community . You will work closely with our marketing and social media teams to develop and execute strategies for community engagement, brand advocacy, and user retention.
Responsibilities:
- Monitor and engage with our community across various online platforms, including social media channels, forums, and community forums.
- Respond to comments, messages, and inquiries from community members in a timely and professional manner, fostering positive interactions and building relationships.
- Create and curate engaging content to share with our community, including blog posts, articles, videos, and social media posts.
- Organize and facilitate online events, such as webinars, Q&A sessions, and virtual meetups, to connect with our community and provide value-added experiences.
- Identify and cultivate brand advocates and influencers within our community, encouraging them to share their experiences and promote our brand.
- Collaborate with cross-functional teams to gather feedback from the community and communicate insights and trends to inform product development, marketing strategies, and customer support efforts.
Requirements:
- Currently enrolled in a Bachelor's or Master's degree program in Marketing, Communications, Business Administration, or a related field.
- Strong written and verbal communication skills, with the ability to communicate effectively with diverse audiences.
- Passion for building and engaging with online communities, with a deep understanding of social media platforms and online community dynamics.
- Creative thinking and problem-solving skills, with the ability to generate innovative ideas to drive community engagement and growth.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Positive attitude, willingness to learn, and eagerness to contribute to a collaborative team environment.
Duration
This is a 6-month internship position, with the possibility of extension based on performance and company needs.
Work Arrangement:
The internship is 6 Days working onsite in in our office in Bengaluru, Karnataka
How to Apply:
Interested candidates should submit their resume to the link-
https://forms.gle/sYjDbLAP8Yif9Kpx5
We look forward to reviewing your application and discussing how you can contribute to our team!
Location: HSR Layout, Bengaluru, Karnataka
Development Projects
Backlog Create: Work with cross functional teams to breakdown the quarterly objectives into tasks and create backlog in Jira
Groom: Review the backlog regularly for each product / team and keep the items up-to-date and prioritized
Planning: From the backlog create sprint plans for all our products and cross functional teams every two weeks
Estimation: Ensure all the tasks in sprint have assignments, estimates added in Jira and the time spent is recorded
- Ensure all the tasks in sprint have start and end dates - Scheduling, Tracking, Releases
- Work with team to plot the tasks in the sequence as they would be delivered to ensure the planning is realistic
- Attend regular sprint meetings and monitor the progress against the plan o Find out the dependencies and work with cross functional teams to resolve them.
- Find out the risks, create plans to mitigate them
- Work with cross functional teams to determine the scope of each release o Prepare release plans
- Review the release progress regularly
- Manage the dependencies and risks
Documentation
- Process Documents : Document the processes that the teams follow and their life-cycle
- Product Documents : Work with cross functional teams to ensure the documentation artifacts are created for each release, reviewed and signed off before the release
Reporting : Weekly Progress Reports o Sprint Reports
Communication
Apart from regularly reporting the project manager need to be able to communicate with teams and management on a day-to-day basis on ongoing product development and release activities to be effective
Customer Projects
- Meet regularly with customers to understand the issues, solution to the use-cases, update implementation schedule and key milestones
- Work with customers to plans, schedule and execute the deployment, integration, upgrade, migration activities Obtain feedback on product and service performance and take them to management and cross functional teams to ensure they are added to the product backlog
- Serve as the primary voice of the customers within Acceldata and advocate on customers’ behalf Engage in and coordinate efforts to provide customer support and solutions by leading cross-functional efforts to ensure customer success
- Attend periodic business review meetings, as required, to provide progress on specific customer accounts Develop and manage improvement strategies for customer success. Hold retrospective reviews after every key milestone, document the outcomes and ensure the actions are implemented
- Coordinate with the Site Reliability team to drive value with key accounts
- Prepare periodical reports on customer’s health and report out to management to identify customer experience risks and drive internal change to support continuous customer experience improvement
Knowledge, Skills and Experience:
- To succeed at this job, you must have 5 - 8 years of experience in managing development projects
- 3 - 5 years of experience in managing releases /roll out to customers
- Be Customer Success driven to Have strong leadership and influencing skills
- Have the ability to track and manage multiple customer programs from inception to implementation o Be able to collect, analyze, present data in support of recommendations
- Possess the ability to foster working relationships and establish trust across the organization both internally and with customers.
We are looking for an ambitious and energetic Business Development Manager who will be good at sales and software selling with knowledge in Supply Chain and Logistics industry to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
RESPONSIBILITIES & REQUIREMENTS:
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- knowledge of SaaS products, market/industry and the Indian market landscape
- Data Mining.
- Updating CRM and Implementation work.
- Experience in software sales.
- Proven working experience as a business development manager, sales executive or a relevant role
- Proven sales track record in TMS software sales.
- Strong communication skills.
- Good with IT knowledge.
- Should be open for field sales.
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
Role: HR Intern
Duration: 3 Months
Joining: Immediately
Stipend : 5K/month
Location: Bangalore
Qualification: MBA(HR)
Perks:
- i) Internship Certificate
- ii) Pre Placement Offer, based on the performance
Selected Intern's Day-to-day Responsibilities Include
- Sourcing and screening potential applicants from the job portals to fill the company job vacancies
- Organizing interviews with shortlisted candidates
- Posting job advertisements on job boards and social media platforms
- Assisting in planning recruitment and HR activities
- Assisting and actively involving in the planning of company events
- are Available For Full Time (in-office) Internship
- have Relevant Skills And Interests
- can Start The Internship Immediately
- are Available For Duration Of 3 Months
- have Already Graduated
- females Willing To Start/restart Their Career May Also Apply
at OnScreen
As a Software QA + Support engineer , you will be responsible for the test planning as well as writing and executing functional and non-functional test cases for sprints and releases. You will be a part of an Agile development team and would have full access to the complete development life cycle including opportunity to shape requirements. You will also be responsible to work with customers to help debug issues. We are looking for a relevant experience of about 5 years.
Requirements
- Strong knowledge of QA methodology and tools. Ability to translate use cases and/or technical specifications into test cases.
- Experience working directly with customers and/or clients to debug issues or provide resolutions
- Ensures creation of test data to support test case execution and supports creation and maintenance of libraries of reusable test data sets.
- Reviews requirements specifications for testability and verifying/ensuring traceability of testing to requirements and vice versa
- Possess a detailed understanding of the requirements elicitation, analysis, and specification process including user requirement specifications and functional specifications for larger, complex applications.
- Experience working with project management tools like Azure DevOps or JIRA is preferred.
- Good Verbal and Written communication skills to communicate quality cross-functionally and with customers in formal and informal settings.
OnScreen was started to chart a better path for Enterprises facing countless barriers to adoption and efficiency. Our Founders, Directors, and Investors have extensive experience dealing with these problems and are passionate about building and providing a solution that alleviates these chronic pain points.
To know more about OnScreen, please visit https://www.onscreen.us/
We are looking for lifelong learners who are not afraid to experiment and want to be an integral part of the team. If this sounds like a place where you would want to work, please apply.
Technical Support Engineer, Velocity
Responsibilities
-
Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner.
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Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
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Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
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Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues
-
Understand the technical application of the Velocity suite of products and services
-
Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences
-
Write it Down: identify and create documentation that Empower Others
What do you need?
-
3+ years of relevant experience in Customer Success
-
Have an understanding of web applications, REST APIs, DB Systems
-
Experience with JavaScript, Ruby, Perl, or Python programming
-
Prior knowledge of DBMS, SQL
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Past experience of using tools like Postman, Kibanna,
-
Strong analytical and problem solving skills.
-
Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
-
Team player with solid communication and presentation skills
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Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations
Roles and Responsibilities
As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.
- Tracking all Customer complaints/escalations in real-time.
- Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
- Coordinate and follow up internally for an end-to-end closure on each complaint handled.
- Proactively escalate cases that are about to breach standard TAT.
- Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
- Liaison with team members and team leads on a regular basis.
- Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
- Adhere to compliance policies.
Required Skills & Experience
- A strong Customer-centric approach.
- Can work under pressure and handle difficult conversations.
- Can understand problems clearly.
- Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
- A team player can coordinate and liaise with internal and other departments seamlessly.
- Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
- Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
- 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.
Preferred Skills
- Background in customer service, escalations/complaints handling, social media handling.
- Experience in email handling, inbound calls.