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Role in a nutshell: "to answer client queries related to using of Superset software product that they have purchased; on email channel, and largely phone channel; to understand queries, resolve them by providing ways to achieve use cases using Superset tool"
2. Should not see this as a temporary role/should be serious to work
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
Responsibilities
- Successfully create business from new and existing customer accounts
- Manage complex negotiations with senior-level executives
- Build rapport and establish long term relationships with customers
- Introduce new designing techniques
Qualifications
- Knowledge in designing software and tools
- Experience and working knowledge of CRM systems
- Demonstrable track record of over-achieving quota
- Strong written and verbal communication skills
We are looking for self-driven individuals with great problem solving and customer service skills to fill Associate positions within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within the Stockal platform. Must be well versed in Excel.
Responsibilities:
Direct interaction with clients globally to resolve technical and non-technical related queries.
Assist clients to comply and complete onboarding on the Stockal Platform.
Respond to client requests- inbound, outbound, chat, email.
Requirements:
University graduate preferred.
Customer services experience or an equivalent combination of education and experience from which comparable knowledge can be acquired.
Previous experience working with financial services and products preferred.
Excellent interpersonal, written and verbal communication skills.
Teamwork.
Customer service and satisfaction are key priorities for the firm.
Candidates must be aware of the impact of their actions on internal and external clients.
Flexible working in shifts.
- Find prospects and leads for our B2B SaaS product
- Investigate leads and find out about them as much as possible before contacting
- Consult with the sales and marketing team to ensure the efficiency
- Identify the most important sales KPIs
- Track and monitor your work
- Learn details about our ZONE product
- Understand all the prospect's needs, problems or wants
- Explain how our solutions align with their pain points
- Identify buyer persona profiles
- Prepare and present reports when needed
- Attend sales educational events and seminars
- Stay up to date with the latest sales trends and best practices
- Report to the management team
Consult managers to gather inputs on manpower requirements and job objectives
Write and post job descriptions on career websites, linkedin other job portals
Source candidates through databases, job portals, social media and networking
Conduct phone interviews
Schedule interviews and follow-ups with the candidates
Maintain a complete record of interviews and new hires
ABOUT US
SkillVertex is an EdTech organization where we strive to edify inquisitive and talented scholars as well as working professionals by delivering a diverse range of programs in accordance with their needs and future aspirations. With respect to the emerging industrial requirements and technologies, we also assist in career development, additional counselling guidance and mentorship in the respective domains. Being one of the nation’s leading growing EdTech, begun and grown exponentially in a span of only 9 months, we have earned customers & clients from across 79% Indian states and assisted over 10,000 working professionals and university students in the given time span with our alumni spread across the globe in prestigious brands.
JOB SUMMARY
We look forward to earning great innovative minds, with a knack of sales generation and business making who can thereby, qualify the bar along with additional skills like good communication, good convincing power, acumen for sales, awareness for the concept of selling and understanding client’s needs, confidence, dynamism, determination, persistence. Thus, we look forward to those who can make an impact with the help of their raw and rudimentary skills along with a positive and a smart-working attitude.
Job Profile: BUSINESS DEVELOPMENT ASSOCIATE
Location: Bengaluru
Roles and Responsibilities:
▪ Identify and develop strategic relationships with potential clients/customers
▪ Creating lead engagement plans and strategies
▪ Involve in dynamic sales making process at great success rate
▪ Update and create tailored client proposals and negotiate further to close the deals
▪ Building cross-discipline relationships in the organization, partnering closely with the growth and marketing team, providing feedback and insights
▪ Generate buoyant and pragmatic relationships with educational institutions/ organizations so as to create business opportunities
▪ Enable business relations with organizations/institutions to smoothen and exponentially better the sale making process
▪ Contacting career development cells of institutions to create collaborations between them as well as us for the benefit of both the participating organizations
- Responsible for client engagement & Manage the requirements
- Communicate with clients to identify their requirements and choice of property
- Coordinate the builder to arrange for the site visit and share the necessary information to clients
- Visit the connected properties and identify the USPs to pitch better to clients
- Manage the feedback from the client
- Understand the real estate market & comparison of the product
- Maintain good business relationship with client and builder
- Participate in seminars, conferences, and events to enhance the market & expand the business network
- Work with the team to share the responsibilities and work towards achieving team’s targets
Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential
brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering
$5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune
1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We
are growing over 200% year on year and having fun doing it.
Who are we looking for?
This role would be part of the B2C sales function for our India / International Business Groups. He/she would
drive the new customer acquisition, customer relationship management, Operations & reporting.
What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line withteam/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the
product portfolio improvement based on the customer interaction / feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned
products/geographies and ensuring the highest customer satisfaction
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