11+ Soft skills Jobs in Chennai | Soft skills Job openings in Chennai

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.

Designation: Sales & Customer Service Executive (Only Chennai Candidates)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills

• English communication skills - Oral, Telephonic and Written
• Pleasant and sweet temperament
• Systematic follow ups with customers
• 0-2 Yrs of experienced candidates can apply.

We are looking for "Content Marketing Manager" for Reputed Client @ Chennai Permanent Role.

Experience: 4 - 6 Yrs

Must Have Skills: Good flair for Writing with marketing touch

Good To Have Skills: Social media skills, Digital marketing, SEO, Video Editing

Key Responsibilities:

• Candidate should have knowledge and hands-on experience in content writing skills to position software services to business users and leadership team

• Should be able to work with technical team members to understand the service, solution being provided and convert it into simple English that business leaders (non IT ) can understand

• Should be able to work with diverse set of people

• Should be able to understand the cultural nuances of US customers

• Partner with marketing, sales, alliances, and delivery teams to develop suitable collaterals to position our services

• Should be able to do US overlap hours (India time 2 pm – 10 PM )

Technical Experience Mandatory

• Good command over English

• Mandatory: Marketing flavor while writing the content

Professional Attributes:

• Should be able to work independently on the technical and creative writing

• Should be a good team player and work in collaboration with varied set of people in delivery, sales and partner teams

• Ability to align with US region

• Ability to coordinate and get work done through partners for social media / website related areas

Educational Qualification: Any Degree

We are looking "SAP FICO/TRM Consultant" for Reputed Client @ Chennai Permanent Role.

• 5+ Years of experience in FICO and FM. REFX and GM knowledge in preferred.

• Will be the single point of contact for any Finance user’s requirement.

• Will provide Level 1,2,3 support and raise SAP tickets if required.

• Will configure and develop the systems as per user requirements.

• Will coordinated and collaborate with any additional resources required to complete requirement or resolve an issue. Either with other SAP consultants or external resources.

• Solid Knowledge of SAP FI Sub-Modules, GL, AR, AP, FA, ans banking

• Good Knowledge of SAP CO Sub Modules, CCA, PC, and PA

• Good Knowledge of SAP Treasury Management Enf to End Implementation experience, for both public and prisectors

• Will be responsible to provide knowledge and training for users.

• Will be responsible to update the process related documentation.

Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships. 

Responsibilities: 

1. Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner. 
2. Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events. 
3. Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs. 
4. Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions. 
5. CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system. 
6. Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions. 
7. Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement. 
8. Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators. 
9. Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns. 
10. Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information. 

Requirements: 

1. Experience: Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage. 
2. Communication Skills: Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently. 
3. Cultural Adaptability: Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients. 
4. Persuasion and Negotiation: Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections. 
5. Time Management: Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment. 
6. CRM Proficiency: Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports. 
7. Shift Flexibility: Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively. 
8. Motivated and Target-Driven: Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals. 
9. Attention to Detail: Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience. 
10. Education: Bachelor's degree in business, marketing or a related field.

Nice to Have: 

1. US Accent Proficiency: Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients. 
2. Technical Aptitude: Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings. 

Responsibilities  

• Writing code to solve moderate to complex domain problems for various product and solution areas.

• Developing web application- Writing Unit test.

• Come up with designs and prototypes for pre-design and feasibility study activities

Requirements

• Expertise in JavaScript, JQuery and ASP.Net

• Hands-on experience working with Microsoft SQL Servers.

• Minimum one year of experience in React JS is a must

• Should be able to use Web API.

• Experience working on large enterprise application integrations. Deep understanding and delivering solution using common messaging patterns
• Experience with Enterprise Service Bus/Azure Service Bus preferred
• Deep understanding and experience with agile development practices, including unit testing and continuous integration.
• Willingness to take on additional responsibility to ensure team success and quality solutions.
• Team player that understands how your own work is important to the team's success.
• Ability to multitask across different projects.
• Become a partner and trusted advisor to the internal development team on best-fit technologies and best practices.
• Familiarity with object serialization to one of the following: XML, JSON, BSON.
• Database development skill using SQL Server a must.
• A deep understanding of the .NET platform.
• Experience with the ASP.NET MVC. C#, JavaScript, Microservices, Web API, WPF
• Exposure to an ORM such as Entity Framework or NHibernate or equivalent implementation.
• Windows server and Azure development experience
• Queuing experience using MSMQ (or equivalent).
• Development experience using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent.
• Professionalism to include written and oral communication and the ability to communicate collaboratively in front of a whiteboard. An ability to understand your audience and adjust your communication style appropriately.
• A desire to constantly learn and share new knowledge
• A caring attitude – care about what you do, who you do it with, and how you’re going to be successful in the end.
• 10+ yrs. professional software development experience.
• Solid working knowledge of four or more of the following technologies:
• Authoring APIs compliant with REST standards
• Development using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent
• Development using Silverlight or WPF JQuery

• Designing, developing, implementing, and releasing high quality custom software solutions.
• Applying the very best technical agile patterns and practices when building custom software solutions.
• Collaborating with customers to provide technical consultation and assistance when required.
• Working with CTO, Software Development Manager and Architect, but will be expected to work independently on complex, non-routine tasks and projects. You may interact with end-users and other technical personnel to identify and correct issues.
• Maintaining continuous, open, consistent professional communication with peers and team members. Openly listen to others and confirm understanding to ensure everyone is on the same page.
• Working closely with team members on quality-related activities.

What you need to have:

Responsibilities:

• Design and build iOS mobile applications

• Collaborate with cross-functional teams to analyze, design, and ship new features

• Fully responsible for mobile app development in the team

• Build and publish applications in app stores

• Implement new technologies to maximize application performance

Qualifications:

• Very good experience with Objective-C and iOS SDK

• Experience in working with Telematics SDK is a plus

• Experience with Geo APIs are mandatory

• Good working knowledge in Cocoa Touch

• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text

• Experience with memory management and caching mechanisms specific to mobile devices