11+ Soft skills Jobs in Chennai | Soft skills Job openings in Chennai

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.

ABOUT THE JOB:

Job Title: Customer Success Executive

Location: Bangalore, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]

Eligibility: 1–5 Years experience in handling ERP solutions in a Customer Success or client-facing role, preferably within EdTech or educational institutions.

COMPANY DESCRIPTION:

At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.  

WEBSITE: https://www.greatify.ai/

JOB DESCRIPTION:

As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience.

KEY RESPONSIBILITIES:

● Guide new clients through the initial setup and product adoption process.

● Support clients specifically in onboarding and adoption of ERP modules within our platform.

● Ensure a smooth transition from the sales team to customer success.

● Conduct onboarding sessions or training workshops.

● Serve as the primary point of contact for assigned customers.

● Build strong relationships to foster loyalty and long-term engagement.

● Educate customers on features, best practices, and new updates.

● Act as a bridge between product development and the customer.

● Monitor customer usage metrics to identify risks or opportunities.

● Proactively reach out if usage drops or engagement declines.

● Troubleshoot issues or escalate them to technical support.

● Gather feedback and insights from customers and relay them to internal teams.

● Influence product roadmap and service improvements.

● Advocate for the customer internally.

KEY SKILLS:

● Excellent communication & interpersonal skills

● Strong problem-solving and critical thinking

● Empathy and customer-centric mindset

● Project management and organizational abilities

● Preferred Language: English, Kannada & Hindi

● Familiarity with CRM tools

● Candidates with prior experience managing ERP workflows (student information systems, LMS, or institutional CRMs) will be prioritized.

● Basic data analysis and reporting skills.

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

• Work with a team to provide end to end solutions including coding, unit testing and defect fixes.
• Work to build scalable solutions and work with quality assurance and control teams to analyze and fix issues 
• Develop and maintain APIs and Services in Node.js/Python 
• Develop and maintain web-based UI’s using front-end frameworks 
• Participate in code reviews, unit testing and integration testing 
• Participate in the full software development lifecycle, from concept and design to implementation and support 
• Ensure application performance, scalability, and security through best practices in coding, testing and deployment 
• Collaborate with DevOps team for troubleshooting deployment issues 

Qualification 

● 1-5 years of experience as a Software Engineer or similar, focusing on software development and system integration 

● Proficiency in Node.js, Typescript, React, Express framework 

● In-depth knowledge of databases such as MongoDB 

● Proficient in HTML5, CSS3, and responsive UI design 

● Proficiency in any Python development framework is a plus 

● Strong direct experience in functional and object oriented programming using Javascript 

● Experience with cloud platforms (Azure preferred) 

● Microservices architecture and containerization 

● Expertise in performance monitoring, tuning, and optimization 

● Understanding of DevOps practices for automated deployments 

● Understanding of software design patterns and best practices 

● Practical experience working in Agile developments (scrum) 

● Excellent critical thinking skills and the ability to mentor junior team members 

● Effectively communicate and collaborate with cross-functional teams 

● Strong capability to work independently and deliver results within tight deadlines 

● Strong problem-solving abilities and attention to detail

Roles and Responsibilities:

·       Create, develop, and manage cutting-edge PHP web applications on portals and paid service platforms.

·       Create cutting-edge apps in collaboration with the User Experience (UX) group.

·       Check that the shared JavaScript, HTML, and CSS are all credible and reliable across apps.

·       Using standard development tools, create and manage all apps.

·       Use backend data solutions and expertise to expand current data service APIs.

·       From the idea stage through delivery & post-launch maintenance, you will be in charge of the whole web development lifecycle.

·       Convey all work progress, assessments, proposals, timetables, and technical and analytical difficulties properly.

·       The development process, standard components, and architecture should all be documented.

·       Keep up with the latest web development trends and technologies.

               Laravel Developer Requirements

·       Overall 5+ year experience in Laravel framework and Minimum 2 years of experience in Core PHP and object-oriented programming.

·       Experience in developing applications using Laravel frameworks.

·       Should have an excellent grasp of version control technologies, relational databases, and web service development.

·       Strong understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

·       Knowledge of code versioning tools like Git, SVN, and Mercurial

·       Familiarity with the limitations of PHP as a platform and its workarounds

·       Intentional commitment to code quality through bug fixes, refactoring, unit testing, and automation

·       Creative problem-solving skills with a focus on delivering business value quickly    

Senior Software Engineer -

Android We are looking for a self-starter who can also work closely with the team in a dynamic environment where priorities change based on continually evolving business needs and technology. You’ll be responsible for building mobile apps from conception to deployment and eventually take ownership of the mobile architecture, playing a pivotal role in mobile app development out of India.

Roles & Responsibilities-

• Translate designs and wireframes into high quality code. • Ensure the best possible performance, quality, and responsiveness of the application. • Help maintain code quality, organization, and automatization. • Write reusable and reliable code which works with various databases and APIs. • Work closely with key stakeholders to create great experiences that make it effortless to connect different apps together.

Skill set – • 3+ years of experience in developing Apps using Android SDK. • Proficiency in Kotlin APIs like coroutine, serialization, etc. • Strong Knowledge of Android UI design principles like material design standard. • Strong Knowledge in mobile design patterns like MVVM, MVP etc and best practices. • Comprehensive understanding of Android architecture components like navigation component, Livedata, hilt, Viewmodel etc. • Familiarity with cloud message APIs and push notifications. • Experience with unit testing, Automated UI testing and code coverage tools. • Experience in Continuous Integration, Continuous Delivery/ Deployment. • Experience with threading, and performance tuning. • Knowledge in working with Graphql backend is good to have. • Knowledge in working with Google play services and Android Security APIs. • Technical depth that allows you to rapidly fix bugs and solve problem.

This position is responsible for building out and maintaining SaaS Applications. This critical role creates agile software products and a better user experience for customers and allows client to set the standard for an open ecosystem of cutting-edge product offerings by working with C#, .Net, Web APIs, SQL , HTML, Javascript/Typescript, CSS3

Duties and responsibilities

Design, implement components of the Product, provide technical expertise for software solutions developed by the Company. Integrating the Equity Management platform with external partners (Brokers, Client Companies, etc.). Participate in planning sessions.

Work with Customer Support to resolve customer issues

Qualifications

Required qualifications include:

Bachelor's degree in Computer Science, or equivalent work experience

5+ years’ experience designing and developing SaaS web applications using .Net/.Net Core, C#, Angular

Experience in the full stack from database development through front-end

Experience w/database technologies – SQL, Entity Framework

Experience designing and developing Web application (ASP.NET / ASP.NET MVC) ( 5 years+ )

Experience designing and developing Web APIs (ASP.NET MVC/Core) ( 5 years+ )

Experience designing and developing responsive UI applications

Experience w/front-end technologies – HTML5, SASS/CSS, Angular, Typescript

Experience designing “thick client” applications with AngularJS/Angular ( 3 years+ )

Experience with Unit Testing and Mocking frameworks and concepts

Experience with Agile/Scrum methodologies

Experience with GIT

Strong communication skills – written and verbal

Strong collaboration skills – experience working in a small-team environment

Experience with Oracle databases, including writing/optimizing complex queries, stored procedures, and scripting is a plus

Experience with cloud technologies (Azure/AWS)

Experience building apps in financial domain is a plus

Experience with Azure DevOps

Experience with Jira

Will be a plus:

Experience with Powershell.

Experience with Nuget packages.

Designation: Sr. Software Engineer – React Native

Work Location: Chennai/Bangalore

Experience: 

• 4 - 8 years of experience in development with minimum 2 years in react native.

Description:

• Should have min 2+ years of Hands-on experience in React Native development.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux
• Experience with JavaScript, Typescript, CSS, HTML5 and front-end languages.
• Good understanding of Android/ iOS design guidelines, SDK.
• Exposure to building React Native components in native iOS and Android.
• Solve complex technical, scalability or performance challenges.
• Familiarity with code versioning tools such as Git, SVN, Gitlab.

Educational Requirements:

B.E/B.Tech (CS/IT/ECE), MSc (CS), MCA

• 3 years Willing to take efforts to advance in the technology or learn new technologies.
• Solid understanding of OOPs concepts.
• Willing to take efforts to advance in the technology or learn new technologies.
• Good communication skills and a continuous learner.
• Experience working on waterfall or Agile (Agile model preferred)
• Solid understanding of Python scripting and/or frameworks like Django, Flask Back up RRS.

Your role in helping us shape the future:

Gogo Commercial Aviation, An Intelsat Company has an exciting opportunity for a Software Engineer. You will help us design and develop solutions aimed at providing a means to manage and deploy the configuration specifics of aircraft, based on airlines, aircraft deployed technology, fleet and installation requirements. This solution uses a combination of configuration management and cloud-based deployment using AWS which also requires an understanding of network / telecom protocols.

Are you up to the challenge?

The ideal candidate for this role will be a working member of an engineering team delivering quality technical solutions carrying through from design to deployment. This role requires solid understanding of the design and development process, using CI / CD technologies. Your role will be crucial in designing and delivering complex products and solutions across technologies products and tools, improving quality of the code by following coding standards/guidelines, using static code analysers, maximum unit test coverage and automating the test cases.

Can you drive these processes?

• Develop groundbreaking and distributed solutions with high availability and impact.
• Work with the Architects/ Technical lead / Product Owner to understand user requirements, convert BDD scenarios or user stories into product functionality.
• Work with the team members collectively to own and deliver features and flexible to take up any type of tasks like develop, automate and test to complete feature.
• Perform code reviews and associated engineering quality checks clearly and consistently.

You should definitely have:

• Bachelor's degree in Computer Science, Engineering, or related discipline
• 2 - 5 Years of experience in systems implementations with a focus on both custom application development & commercial systems software implementations
• Knowledge and experience in multiple technical disciplines required (development, QA, devops, etc)
• 2+ years of in-depth development experience with Java / C++ / C / Go.
• Experience in CI/CD and AWS deployments (EC2, SQS, SNS, Lambda, S3, Aurora, DynamoDB)
• Advanced knowledge of software development lifecycles; expert knowledge in Agile and Lean methods.
• Proponent of DevOps, TDD, Agile/XP practices, and CI/CD pipelines
• Ability to work under pressure, prioritize work, coordinate with onsite stakeholders and well organized.
• Flexibility in working with technologies and platforms.
• A commitment to excellence, best practices, and the continuous improvement of our products, code base, processes, and tools.

It would be nice if you had:

• Experience with Scaled Agile Framework (SAFe) work environments

What it’s like to work with us:

Intelsat is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

• We emphasize personal and professional growth
• Awesome benefits including Leave Benefits, medical and training
• Fun, diverse, and inclusive culture