DevOps Engineer

Job role: Systems Engineer (L2)

Location: Remote/Bengaluru

Experience: 3-6 years

About the Role:

We are looking for a Systems Engineer (L2) to join our growing infrastructure team. You will be responsible for managing, optimizing, and scaling our cloud communication platform that handles billions of messages and voice calls annually.

Key Responsibilities:

 — Design, deploy, and maintain scalable cloud infrastructure — AWS/GCP/Azure.

 — Manage and optimize networking components — routers, switches, firewalls, load balancers.

 — Handle incident response — monitor systems, identify issues, resolve production problems.

 — Implement DevOps best practices — CI/CD pipelines, automation, containerization.

 — Collaborate with backend and product teams on system architecture.

— Performance tuning — ensure high availability and reliability of platform.

— Security management — implement security protocols and compliance standards.

Required Skills:

Technical:

• Linux/Unix administration — strong fundamentals
• Networking — TCP/IP, DNS, BGP, VoIP protocols
• Cloud platforms — AWS/GCP/Azure — minimum 2 years
• DevOps tools — Docker, Kubernetes, Jenkins, CI/CD
• Monitoring tools — Grafana, Prometheus, Kibana, Datadog
• Scripting — Python, Bash, Shell
• Databases — MySQL, PostgreSQL, Redis

Soft skills:

• Strong problem-solving under pressure
• Good communication — English written and verbal
• Team player — collaborative mindset

Good to Have:

• Experience in telecom/CPaaS/cloud communications industry
• Knowledge of VoIP, SIP, RTP protocols
• AI/ML operations experience
• CCNA/AWS certifications

Infrastructure as Code (IaC):

• Design, implement, and maintain infrastructure as code using tools like Terraform, CloudFormation, or similar.
• Automate infrastructure provisioning and configuration across multiple environments (development, staging, production).

CI/CD Pipelines:

• Design, build, and maintain robust CI/CD pipelines using tools like Jenkins, GitLab CI/CD, CircleCI, or GitHub Actions.
• Implement automated testing, build, and deployment processes.
• Optimize pipelines for speed, reliability, and security.

Cloud Infrastructure:

• Manage and optimize cloud infrastructure on platforms like AWS, Azure, or GCP.
• Monitor and troubleshoot cloud infrastructure performance and availability.
• Implement security best practices for cloud environments.
• Implement cost optimization strategies for cloud resources.

Sr.DevOps Engineer (5 to 8 yrs. Exp.)

Location: Ahmedabad

• Strong Experience in Infrastructure provisioning in cloud using Terraform & AWS CloudFormation Templates.
• Strong Experience in Serverless Containerization technologies such as Kubernetes, Docker etc.
• Strong Experience in Jenkins & AWS Native CI/CD implementation using code
• Strong Experience in Cloud operational automation using Python, Shell script, AWS CLI, AWS Systems Manager, AWS Lamnda, etc.
• Day to Day AWS Cloud administration tasks
• Strong Experience in Configuration management using Ansible and PowerShell.
• Strong Experience in Linux and any scripting language must required.
• Knowledge of Monitoring tool will be added advantage.
• Understanding of DevOps practices which involves Continuous Integration, Delivery and Deployment.
• Hands on with application deployment process

Key Skills: AWS, terraform, Serverless, Jenkins,Devops,CI/CD,Python,CLI,Linux,Git,Kubernetes

Role: Software Developer

Industry Type: IT-Software, Software Services

FunctionalArea:ITSoftware- Application Programming, Maintenance

Employment Type: Full Time, Permanent

Education: Any computer graduate.

Key Responsibilities:

• Work with the development team to plan, execute and monitor deployments
• Capacity planning for product deployments
• Adopt best practices for deployment and monitoring systems
• Ensure the SLAs for performance, up time are met
• Constantly monitor systems, suggest changes to improve performance and decrease costs.
• Ensure the highest standards of security

Key Competencies (Functional):

• Proficiency in coding in atleast one scripting language - bash, Python, etc
• Has personally managed a fleet of servers (> 15)
• Understand different environments production, deployment and staging
• Worked in micro service / Service oriented architecture systems
• Has worked with automated deployment systems – Ansible / Chef / Puppet.
• Can write MySQL queries

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

Oddr is looking for a skilled backend engineer to help us build scalable multi-tenanted enterprise Cloud applications. The ideal candidate should be able to bring new ideas to the table and design and develop distributed microservices with a strong emphasis on security, resiliency, scalability, performance, and quality. The candidate should have a solid understanding of CI/CD concepts and familiarity with building deployment pipelines. The candidate should be a self-motivated team player and take pride in what they deliver.

The candidate should be interested in a long-term stable career to grow with our company. The candidate will need to work late night hours because of the geographic distribution of the team.

Requirements:

• Strong understanding of CI/CD concepts and experience building deployment pipelines
• Strong knowledge of working with a CI/CD automation server like Jenkins
• Experience working with Docker containers and Kubernetes
• Familiarity working with Azure tools and services
• Good working knowledge of .NET Core and C#
• Familiarity with Cloud development concepts
• Experience with API-driven development and developing RESTful APIs
• Ability to write clean, well-structured code with adequate test coverage, proper abstraction, and reusability
• Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements
• Excellent communication skills
• Excellent problem-solving skills

Minimum qualifications required:

• Bachelor's degree or relevant certification from a reputable institute
• 3-5 years of experience.

We are hiring candidates who are looking to work in a cloud environment and ready to learn and adapt to the evolving technologies.

Linux Administrator Roles &  Responsibilities:

• 5+ or more years of professional experience with strong working expertise in Agile environments
• Deep knowledge in managing Linux servers.
• Managing Windows servers(Not Mandatory).
• Manage Web servers (Apache, Nginx).
• Manage Application servers.
• Strong background & experience in any one scripting language (Bash, Python)
• Manage firewall rules.
• Perform root cause analysis for production errors.
• Basic administration of MySQL, MSSQL.
• Ready to learn and adapt to business requirements.
• Manage information security controls with best practises and processes.
• Support business requirements beyond working hours.
• Ensuring highest uptimes of the services.
• Monitoring resource usages.

Skills/Requirements

• Bachelor’s Degree or Diploma in Computer Science, Engineering, Software Engineering or a relevant field.
• Experience with Linux-based infrastructures, Linux/Unix administration.
• Knowledge in managing databases such as My SQL, MS SQL.
• Knowledge of scripting languages such as Python, Bash.
• Knowledge in open-source technologies and cloud services like AWS, Azure is a plus. Candidates willing to learn will be preferred.
• Experience in managing web applications.
• Problem-solving attitude.
• 5+ years experience in the IT industry.

Role 

We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.

You will also help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.

This would be a hybrid role and the person would be expected to also do some application level programming in their downtime.

Responsibilities

• Deployment, automation, management, and maintenance of production systems.
• Ensuring availability, performance, security, and scalability of production systems.
• Evaluation of new technology alternatives and vendor products.
• System troubleshooting and problem resolution across various application domains and platforms.
• Providing recommendations for architecture and process improvements.
• Definition and deployment of systems for metrics, logging, and monitoring on AWS platform.
• Manage the establishment and configuration of SaaS infrastructure in an agile way by storing infrastructure as code and employing automated configuration management tools with a goal to be able to re-provision environments at any point in time.
• Be accountable for proper backup and disaster recovery procedures.
• Drive operational cost reductions through service optimizations and demand based auto scaling.
• Have on call responsibilities.
• Perform root cause analysis for production errors
• Uses open source technologies and tools to accomplish specific use cases encountered within the project.
• Uses coding languages or scripting methodologies to solve a problem with a custom workflow.

Requirements

• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

• Prior experience as a software developer in a couple of high level programming languages.

• Extensive experience in any Javascript based framework since we will be deploying services to NodeJS on AWS Lambda (Serverless)

• Extensive experience with web servers such as Nginx/Apache

• Strong Linux system administration background.
• Ability to present and communicate the architecture in a visual form.
• Strong knowledge of AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, NAT gateway, DynamoDB)
• Experience maintaining and deploying highly-available, fault-tolerant systems at scale (~ 1 Lakh users a day)
• A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
• Expertise with Git
• Experience implementing CI/CD (e.g. Jenkins, TravisCI)
• Strong experience with databases such as MySQL, NoSQL, Elasticsearch, Redis and/or Mongo.
• Stellar troubleshooting skills with the ability to spot issues before they become problems.
• Current with industry trends, IT ops and industry best practices, and able to identify the ones we should implement.
• Time and project management skills, with the capability to prioritize and multitask as needed.

KaiOS is a mobile operating system for smart feature phones that stormed the scene to become the 3rd largest mobile OS globally (2nd in India ahead of iOS). We are on 100M+ devices in 100+ countries. We recently closed a Series B round with Cathay Innovation, Google and TCL.

What we are looking for:

• BE/B-Tech in Computer Science or related discipline
• 3+ years of overall commercial DevOps / infrastructure experience, cross-functional delivery-focused agile environment; previous experience as a software engineer and ability to see into and reason about the internals of an application a major plus
• Extensive experience designing, delivering and operating highly scalable resilient mission-critical backend services serving millions of users; experience operating and evolving multi-regional services a major plus
• Strong engineering skills; proficiency in programming languages
• Experience in Infrastructure-as-code tools, for example Terraform, CloudFormation
• Proven ability to execute on a technical and product roadmap
• Extensive experience with iterative development and delivery
• Extensive experience with observability for operating robust distributed systems – instrumentation, log shipping, alerting, etc.
• Extensive experience with test and deployment automation, CI / CD
• Extensive experience with infrastructure-as-code and tooling, such as Terraform
• Extensive experience with AWS, including services such as ECS, Lambda, DynamoDB, Kinesis, EMR, Redshift, Elasticsearch, RDS, CloudWatch, CloudFront, IAM, etc.
• Strong knowledge of backend and web technology; infrastructure experience with at-scale modern data technology a major plus
• Deep expertise in server-side security concerns and best practices
• Fluency with at least one programming language. We mainly use Golang, Python and JavaScript so far
• Outstanding analytical thinking, problem solving skills and attention to detail
• Excellent verbal and written communication skills

Requirements

Designation: DevOps Engineer

Location: Bangalore OR Hongkong

Experience: 4 to 7 Years

Notice period: 30 days or Less