Cutshort logo
Adesso India logo
DevOps Service Desk Specialist
Adesso India
DevOps Service Desk Specialist
HashRoot's logo

DevOps Service Desk Specialist

at Adesso India

Agency job
3 - 15 yrs
₹6L - ₹20L / yr
Remote only
Skills
DevOps
Service desk
skill iconKubernetes
skill iconDocker
skill iconJava
Service Desk Management

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.


Job Description

We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry. 


Responsibilities:

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).


Requirements:

Technical experience in Java Enterprise environment as developer or DevOps specialist.

Familiarity with DevOps principles and ticketing tools like ServiceNow.

Strong analytical, communication, and organizational abilities. Easy to work with.

Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.

Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL. 


Skills & Requirements

Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.



Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Deqode
at Deqode
1 recruiter
Samiksha Agrawal
Posted by Samiksha Agrawal
Pune
7 - 10 yrs
₹7L - ₹18L / yr
SRE
DevOps
Terraform
skill iconKubernetes
skill iconDocker

Role: DevOps Engineer

Experience: 7+ Years

Location: Pune / Trivandrum

Work Mode: Hybrid

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

  • Drive CI/CD pipelines for microservices and cloud architectures
  • Design and operate cloud-native platforms (AWS/Azure)
  • Manage Kubernetes/OpenShift clusters and containerized applications
  • Develop automated pipelines and infrastructure scripts
  • Collaborate with cross-functional teams on DevOps best practices
  • Mentor development teams on continuous delivery and reliability
  • Handle incident management, troubleshooting, and root cause analysis

𝐌𝐚𝐧𝐝𝐚𝐭𝐨𝐫𝐲 𝐒𝐤𝐢𝐥𝐥𝐬:

  • 7+ years in DevOps/SRE roles
  • Strong experience with AWS or Azure
  • Hands-on with Docker, Kubernetes, and/or OpenShift
  • Proficiency in Jenkins, Git, Maven, JIRA
  • Strong scripting skills (Shell, Python, Perl, Ruby, JavaScript)
  • Solid networking knowledge and troubleshooting skills
  • Excellent communication and collaboration abilities

𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬:

  • Experience with Helm, monitoring tools (Splunk, Grafana, New Relic, Datadog)
  • Knowledge of Microservices and SOA architectures
  • Familiarity with database technologies


Read more
Full stack fleet software company (Established startup)
Full stack fleet software company (Established startup)
Agency job
via Qrata by Blessy Fernandes
Remote only
2 - 8 yrs
₹15L - ₹35L / yr
Platform as a Service (PaaS)
DevOps
skill iconJava
skill iconPython
skill iconAmazon Web Services (AWS)
+2 more
Requirements
● Good understanding of how the web works
● Experience with at least one language like Java, Python etc
● Good with Shell scripting
● Experience with *Nix based operating systems
● Experience with k8s, containers
● Fairly good understanding of AWS/GCP/Azure
● Troubleshoot and fix outages and performance issues in infrastructure stack
● Identify gap and design automation tools for all feasible functions in infrastructure
● Good verbal and written communication skills
● Drive SLA/SLO of team
Benefits
This is an opportunity to work on a fairly complex set of systems and improve
them. You will get a chance to learn things like “how to think about code
simplicity”, “how to write for maintainability” and several other things.
● Comprehensive health insurance policy.
● Flexible working hours and a very friendly work environment.
● Flexibility to work either in the office (post Covid) or remotely.
Read more
Cloud based testing platform- Product based startup
Cloud based testing platform- Product based startup
Agency job
via Qrata by Rayal Rajan
Bengaluru (Bangalore)
4 - 9 yrs
₹40L - ₹50L / yr
skill iconKubernetes
skill iconDocker
skill iconJava
DevOps
skill iconAmazon Web Services (AWS)
+3 more

Role – Sr. Devops Engineer

Location - Bangalore

Experience 5+ Years

Responsibilities

  • Implementing various development, testing, automation tools, and IT infrastructure
  • Planning the team structure, activities, and involvement in project management activities.
  • Defining and setting development, test, release, update, and support processes for DevOps operation
  • Troubleshooting techniques and fixing the code bugs
  • Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
  • Encouraging and building automated processes wherever possible
  • Incidence management and root cause analysis.
  • Selecting and deploying appropriate CI/CD tools
  • Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
  • Mentoring and guiding the team members 
  • Monitoring and measuring customer experience and KPIs

Requirements

  • 5-6 years of relevant experience in a Devops role.
  • Good knowledge in cloud technologies such as AWS/Google Cloud.
  • Familiarity with container orchestration services, especially Kubernetes experience (Mandatory) and good knowledge in Docker.
  • Experience administering and deploying development CI/CD tools such as Git, Jira, GitLab, or Jenkins.
  • Good knowledge in complex Debugging mechanisms (especially JVM) and Java programming experience (Mandatory)
  • Significant experience with Windows and Linux operating system environments
  • A team player with excellent communication skills.
Read more
Pune
7 - 15 yrs
Best in industry
skill iconKubernetes
Windows Azure
NewRelic
prometheus
skill icongrafana
+1 more

About Kiru:

Kiru is a forward-thinking payments startup on a mission to revolutionise the digital payments landscape in Africa and beyond. Our innovative solutions will reshape how people transact, making payments safer, faster, and more accessible. Join us on our journey to redefine the future of payments.

Position Overview:


We are searching for a highly skilled and motivated DevOps Engineer to join our dynamic team in Pune, India. As a DevOps Engineer at Kiru, you will play a critical role in ensuring our payment infrastructure's reliability, scalability, and security.


Key Responsibilities:

  • Utilize your expertise in technology infrastructure configuration to manage and automate infrastructure effectively.
  • Collaborate with cross-functional teams, including Software Developers and technology management, to design and implement robust and efficient DevOps solutions.
  • Configure and maintain a secure backend environment focusing on network isolation and VPN access.
  • Implement and manage monitoring solutions like ZipKin, Jaeger, New Relic, or DataDog and visualisation and alerting solutions like Prometheus and Grafana.
  • Work closely with developers to instrument code for visualisation and alerts, ensuring system performance and stability.
  • Contribute to the continuous improvement of development and deployment pipelines.
  • Collaborate on the selection and implementation of appropriate DevOps tools and technologies.
  • Troubleshoot and resolve infrastructure and deployment issues promptly to minimize downtime.
  • Stay up-to-date with emerging DevOps trends and best practices.
  • Create and maintain comprehensive documentation related to DevOps processes and configurations.


Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • Proven experience as a DevOps Engineer or in a similar role.
  • Experience configuring infrastructure on Microsoft Azure
  • Experience with Kubernetes as a container orchestration technology
  • Experience with Terraform and Azure ARM or Bicep templates for infrastructure provisioning and management.
  • Experience configuring and maintaining secure backend environments, including network isolation and VPN access.
  • Proficiency in setting up and managing monitoring and visualization tools such as ZipKin, Jaeger, New Relic, DataDog, Prometheus, and Grafana.
  • Ability to collaborate effectively with developers to instrument code for visualization and alerts.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and teamwork skills.
  • A proactive and self-motivated approach to work.

Desired Skills:

  • Experience with Azure Kubernetes Services and managing identities across Azure services.
  • Previous experience in a financial or payment systems environment.


About Kiru:

At Kiru, we believe that success is achieved through collaboration. We recognise that every team member has a vital role to play, and it's the partnerships we build within our organisation that drive our customers' success and our growth as a business.

We are more than just a team; we are a close-knit partnership. By bringing together diverse talents and fostering powerful collaborations, we innovate, share knowledge, and continually learn from one another. We take pride in our daily achievements but never stop challenging ourselves and supporting each other. Together, we reach new heights and envision a brighter future.

Regardless of your career journey, we provide the guidance and resources you need to thrive. You will have everything required to excel through training programs, mentorship, and ongoing support. At Kiru, your success is our success, and that success matters because we are the essential partners for the world's most critical businesses. These companies manufacture, transport, and supply the world's essential goods.


Equal Opportunities and Accommodations Statement:

Kiru is committed to fostering a workplace and global community where inclusion is celebrated and where you can bring your authentic selfbecause that's who we're interested in. If you are interested in this role but don't meet every qualification in the job description, don't hesitate to apply. We are an equal opportunity employer.

Read more
vimo software development pvt ltd
abul walid
Posted by abul walid
Bengaluru (Bangalore)
1 - 3 yrs
₹4L - ₹8L / yr
Linux/Unix
Linux administration
Ubuntu
skill iconDocker
iptables
As a Sr. Linux engineer you would be :
Auditing, monitoring and improving existing infrastructure components of highly available and scaled
product on cloud with Ubuntu servers
Running daily maintenance tasks and improving it with possible automation
Deploying new components, server and other infrastructure when needed
Coming up with innovative ways to automate tasks
Working with telecom carriers and getting rates and destinations and update regularly on the system
Working with Docker containers, Tinc, Iptables, HAproxy, ETCD, mySQL, mongoDB, CouchDB and
ansible
You would be bringing below skills to our team :
Expertise with Docker containers and its networking, Tinc, Iptables, HAproxy, ETCD, and ansible
Extensive experience with setup, maintenance, monitoring, backup and replication with mySQL
Expertise with the Ubuntu servers and its OS and server level networking
Good experience of working with mongoDB, CouchDB
Good with the networking tools
Open Source server monitoring solutions like nagios, Zabbix etc.
Worked on highly scaled, distributed applications running on the Datacenter Ubuntu VPS instances
Innovative and out of box thinker with multitasking skills working in a small team efficiently
Working Knowledge of any scripting languages like bash, node or python
It would be an advantage if have experience with the calling platforms like FreeSWITCH, OpenSIPS or
Kamailio and have basic knowledge of SIP protocol
Read more
Leading Payment Solution Company
Leading Payment Solution Company
Agency job
Remote, Bengaluru (Bangalore), Chennai, Pune, Hyderabad, Mumbai
3 - 10 yrs
₹8L - ₹28L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+3 more

Experience: 3+ years of experience in Cloud Architecture

About Company:

The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.



Cloud Architect / Lead

  • Role Overview
    • Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.
  • Key Knowledge
    • 3-5+ years of experience in AWS/GCP or Azure technologies
    • Is likely certified on one or more of the major cloud platforms
    • Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
    • Ability to guide and lead internal agile teams on cloud technology
    • Background from the financial services industry or similar critical operational experience
 
Read more
LeadSquared
at LeadSquared
8 recruiters
Vishal Suraba
Posted by Vishal Suraba
Bengaluru (Bangalore)
1 - 4 yrs
₹1L - ₹12L / yr
DevOps
skill iconAmazon Web Services (AWS)
skill iconJenkins
patching
server patching
LeadSquared is a leading customer acquisition SaaS platform used by over 20,000 users across 25 countries to run their sales and marketing processes. Our goal is to have million+ users on our platform in the next 5 years, which is an extraordinary and exciting challenge for Engineering team to work on. The Role LeadSquared is looking for an engineer to be part of our DevOps team to build, operate and monitor our Cloud based SaaS platform. The role involves taking full responsibility of uptime, performance, security and cost of production, staging, test and dev environments. Our entire platform is hosted on AWS, comprises of web applications, web services, APIs, databases, analytics systems, storage and networking systems. We are looking for an engineer to be part of our team and help us build world-class infrastructure to host reliable, cost optimized and high performing LeadSquared apps and services. The initial focus would be to optimize our MySQL infrastructure which is currently on RDS and we are looking to migrate it to EC2. There are several other exciting projects lined up, in addition to opportunities to learn large number of exciting tools and technologies. Requirements: • Passion for building and delivering great software with a strong sense of ownership & pride in work • Experience in MySQL deployment, replication and administration on Amazon EC2. • Strong knowledge of Linux OS and shell scripting • Experience of deploying web applications on Linux platform. • Knowledge of Redis and ElasticSearch is a great plus.
Read more
Neotas
at Neotas
1 video
2 recruiters
Priyanka Sharma
Posted by Priyanka Sharma
Gurugram
4 - 10 yrs
₹10L - ₹20L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+3 more
Responsibilities:
• DevOps/Build and Release Engineer with maturity to help, define and automate the processes.
• Work, configure, install, manage, on source control tools like AWS Codecommit / GitHub / BitBucket.
• Automate implementation/deployment of code in the cloud-based infrastructure (AWS Preferred).
• Setup monitoring of infrastructure and applications with alerting frameworks

Requirements:
• Able to code in Python.
• Extensive experience with building and supporting Docker and Kubernetes in
production.
• Understand AWS (Amazon Web Services) and be able to jump right into our
environment.
• Security Clearance will be required.
• Lambda used in conjunction with S3, CloudTrail and EC2.
• CloudFormation (Infrastructure as code)
• CloudWatch and CloudTrail
• Version Control (SVN, Git, Artifactory, Bit bucket)
• CI/CD (Jenkins or similar)
• Docker Compose or other orchestration tools
• Rest API
• DB (Postgres/Oracle/SQL Server or NoSql or Graph DB)
• Bachelor’s Degree in Computer Science, Computer Engineering or a closely
related field.
• Server orchestration using tools like Puppet, Chef, Ansible, etc.


Please send your CV at priyanka.sharma @ neotas.com
Neotas.com
Read more
www.thecatalystiq.com
at www.thecatalystiq.com
1 recruiter
Uneza Maqbool
Posted by Uneza Maqbool
Mumbai
5 - 15 yrs
₹25L - ₹35L / yr
IBM Director
DevOps
skill iconDocker
skill iconKubernetes
Linux/Unix
+1 more

Your Role:

    • Serve as a primary point responsible for the overall health, performance, and capacity of one or more of our Internet-facing services
    • Gain deep knowledge of our complex applications
    • Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth
    • Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale UNIX environment
    • Work closely with development teams to ensure that platforms are designed with "operability" in mind.
    • Function well in a fast-paced, rapidly-changing environment
    • Should be able to lead a team of smart engineers
    • Should be able to strategically guide the team to greater automation adoption

Must Have:

    • Experience Building/managing DevOps/SRE teams
    • Strong in troubleshooting/debugging Systems, Network and Applications
    • Strong in Unix/Linux operating systems and Networking
    • Working knowledge of Open source technologies in Monitoring, Deployment and incident management

Good to Have:

      • Minimum 3+ years of team management experience
      • Experience in Containers and orchestration layers like Kubernetes, Mesos/Marathon
      • Proven experience in programming & diagnostics in any languages like Go, Python, Java
      • Experience in NoSQL/SQL technologies like Cassandra/MySQL/CouchBase etc.
      • Experience in BigData technologies like Kafka/Hadoop/Airflow/Spark
      • Is a die-hard sports fan
 
 
 
Read more
Bengaluru (Bangalore)
5 - 10 yrs
₹2L - ₹8L / yr
KUBERNETES
MESOS
skill iconAngularJS (1.x)
skill iconDocker
skill iconGo Programming (Golang)
+1 more
Build, deploy and release automation engineer. Will be part of product development team and will be supporting the team with formulating different workflows for build, deploy and release. Product uses new age technologies such as GoLang, AngularJS, Docker etc. - 5 years of experience managing SCM & build environments. - Experience with GIT tooling and scripting. - Programming/scripting experience in Python, Bash etc - Branching, Versioning management and process automation. - Experience with Docker image management as part of product build and release. - Deployment on Cloud, on virtual machines. - Experience with service deployment on Kubernetes, Mesos etc will be added advantage.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos