DevOps Service Desk Specialist

Key Responsibilities:

• ☁️ Manage cloud infrastructure and automation on AWS, Google Cloud (GCP), and Azure.
• 🖥️ Deploy and maintain Windows Server environments, including Internet Information Services (IIS).
• 🐧 Administer Linux servers and ensure their security and performance.
• 🚀 Deploy .NET applications (ASP.Net, MVC, Web API, WCF, etc.) using Jenkins CI/CD pipelines.
• 🔗 Manage source code repositories using GitLab or GitHub.
• 📊 Monitor and troubleshoot cloud and on-premises server performance and availability.
• 🤝 Collaborate with development teams to support application deployments and maintenance.
• 🔒 Implement security best practices across cloud and server environments.

Required Skills:

• ☁️ Hands-on experience with AWS, Google Cloud (GCP), and Azure cloud services.
• 🖥️ Strong understanding of Windows Server administration and IIS.
• 🐧 Proficiency in Linux server management.
• 🚀 Experience in deploying .NET applications and working with Jenkins for CI/CD automation.
• 🔗 Knowledge of version control systems such as GitLab or GitHub.
• 🛠️ Good troubleshooting skills and ability to resolve system issues efficiently.
• 📝 Strong documentation and communication skills.

Preferred Skills:

• 🖥️ Experience with scripting languages (PowerShell, Bash, or Python) for automation.
• 📦 Knowledge of containerization technologies (Docker, Kubernetes) is a plus.
• 🔒 Understanding of networking concepts, firewalls, and security best practices.

• Development/Technical support experience in preferably DevOps.
• Looking for an engineer to be part of GitHub Actions support. Experience with CI/CD tools like Bamboo, Harness, Ansible, Salt Scripting.
• Hands-on expertise with GitHub Actions and CICD Tools like Bamboo, Harness, CI/CD Pipeline stages, Build Tools, SonarQube, Artifactory, Nuget, Proget Veracode, LaunchDarkly, GitHub/Bitbucket repos, Monitoring tools.
• Handelling Xmatters,Techlines,Incidents
• Strong Scripting skills (PowerShell, Python, Bash/Shell Scripting) for Implementing automation scripts and Tools to streamline administrative tasks and improve efficiency.
• An Atlassian Tools Administrator is responsible for managing and maintaining Atlassian products such as Jira, Confluence, Bitbucket, and Bamboo.
• Expertise in Bitbucket, GitHub for version control and collaboration global level.
• Good experience on Linux/Windows systems activities, Databases.
• Aware of SLA and Error concepts and their implementations; provide support and participate in Incident management & Jira Stories. Continuously Monitoring system performance and availability, and responding to incidents promptly to minimize downtime.
• Well-versed with Observability tool as Splunk for Monitoring, alerting and logging solutions to identify and address potential issues, especially in infrastructure.
• Expert with Troubleshooting production issues and bugs. Identifying and resolving issues in production environments.
• Experience in providing 24x5 support.
• GitHub Actions
• Atlassian Tools (Bamboo, Bitbucket, Jira, Confluence)
• Build Tools (Maven, Gradle, MS Build, NodeJS)
• SonarQube, Veracode.
• Nexus, JFrog, Nuget, Proget
• Harness
• Salt Services, Ansible
• PowerShell, Shell scripting
• Splunk
• Linux, Windows

ketteQ is a supply chain planning and automation platform. We are looking for an experienced AWS Devops Engineer to help manage AWS infrastructure and automation.  This job comes with a attractive compensation package, work-from-home and flex-time benefits. You will get to work on projects for large global brands with a highly experienced team based in US and India. If you are high-energy, motivated, and initiative-taking individual then this could be a fantastic opportunity for you. Candidates must meet the following requirements:

Duties & Responsibilities

• Deployment, automation, management, and maintenance of AWS cloud-based production system
• Build a deployment pipeline for AWS and Salesforce
• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as cloud formation template
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Requirements

• At least 5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, Fargate, S3, Cloud Formation)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Solid foundation of networking and Linux administration
• Experience with Docker, GitHub, Jenkins, Cloud Formation and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Database experience to help with monitoring and performance; PostgreSql experience preferred
• AWS certification preferred

Education

• Bachelors in Engineering or related field

Head Kubernetes

Docker, Kubernetes Engineer – Remote (Pan India) 

ABOUT US

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate Technical consultant to be part of the training team and work with customers on DevOps Solution. You will be responsible for implementation and consultations related work for customers across SEA and India. We are looking for personnel with personal qualities like -

• Passion for working for different customers and different environments.
• Excellent communication and articulation skills
• Aptitude for learning new technology and willingness to understand technologies which he/she is not directly working on.
• Willingness to travel within and outside the country.
• Ability to independently work at the customer site and navigate through different teams.

SKILLS AND EXPERIENCE

ESSENTIAL SKILLS

• 3+ years of experience with B.E/ B.Tech, MCA, Graduation Degree with higher education in the technical field.
• Must have prior experience with docker containers, swarm and/or Kubernetes.
• Understanding of Operating System, processes, networking, and containers.
• Experience/exposure in writing and managing Dockerfile or creating container images.
• Experience of working on Linux platform.
• Ability to perform installations and system/software configuration on Linux.
• Should be aware of networking and SSL/TLS basics.
• Should be aware of tools used in complex enterprise IT infra e.g. LDAP, AD, Centralized Logging solution etc.

A preferred candidate will have

• Prior experience with open source Kubernetes or another container management platform like OpenShift, EKS, ECS etc.
• CNCF Kubernetes Certified Administrator/Developer
• Experience in container monitoring using Prometheus, Datadog etc.
• Experience with CI/CD tools and their usage
• Knowledge of scripting language e.g., shell scripting

RESPONSIBILITIES

First 2 months:

• Get an in-depth understanding of containers, Docker Engine and runtime, Swarm and Kubernetes.
• Get hands-on experience with various features of Mirantis Kubernetes Engine, and Mirantis Secure Registry

After 2 months:

• Work with Ashnik’s pre-sales and solution architects to deploy Mirantis Kubernetes Engine for customers
• Work with customer teams and provide them guidance on how Kubernetes Platform can be integrated with other tools in their environment (CI/CD, identity management, storage etc)
• Work with customers to containerize their applications.
• Write Dockerfile for customers during the implementation phase.
• Help customers design their network and security policy for effective management of applications deployed using Swarm and/or Kubernetes.
• Help customer design their deployments either with Swarm services or Kubernetes Deployments.
• Work with pre-sales and sales team to help customers during their evaluation of Mirantis Kubernetes platform
• Conduct workshops for customers as needed for technical hand-holding and technical handover.

Package: upto30 L

Office: Mumbai

• Recommend a migration and consolidation strategy for DevOps tools
• Design and implement an Agile work management approach
• Make a quality strategy
• Design a secure development process
• Create a tool integration strategy

• Strong communication skills (written and verbal)
• Responsive, reliable and results oriented with the ability to execute on aggressive plans
• A background in software development, with experience of working in an agile product software development environment
• An understanding of modern deployment tools (Git, Bitbucket, Jenkins, etc.), workflow tools (Jira, Confluence) and practices (Agile (SCRUM), DevOps, etc.)
• Expert level experience with AWS tools, technologies and APIs associated with it - IAM, Cloud-Formation, Cloud Watch, AMIs, SNS, EC2, EBS, EFS, S3, RDS, VPC, ELB, IAM, Route 53, Security Groups, Lambda, VPC etc.
• Hands on experience with Kubernetes (EKS preferred)
• Strong DevOps skills across CI/CD and configuration management using Jenkins, Ansible, Terraform, Docker.
• Experience provisioning and spinning up AWS Clusters using Terraform, Helm, Helm Charts
• Ability to work across multiple projects simultaneously
• Ability to manage and work with teams and customers across the globe

Responsibilities

- Building and maintenance of resilient and scalable production infrastructure 

- Improvement of monitoring systems

- Creation and support of development automation processes (CI / CD)

- Participation in infrastructure development 

- Detection of problems in architecture and proposing of solutions for solving them 

- Creation of tasks for system improvements for system scalability, performance and monitoring

- Analysis of product requirements in the aspect of devops 

- Managing a team of DevOps, control of task deliveries 

- Incident analysis and fixing 

Technology stack

Linux, Bash, Salt/Ansible, LXC, libvirt, IPsec, VXLAN, Open vSwitch, OpenVPN, OSPF, BIRD, Cisco NX-OS, Multicast, PIM, LVM, software RAID, LUKS, PostgreSQL, nginx, haproxy, Prometheus, Grafana, Zabbix, GitLab, Capistrano

Skills and Experience

- Understanding of the distributed systems principles 

- Understanding of principles for building a resistant network infrastructure 

- Experience of Ubuntu Linux administration (Debian-like will be a plus)

- Strong knowledge of Bash

- Experience of working with LXC-containers 

- Understanding and experience with infrastructure as a code approach 

- Experience of development idempotent Ansible roles

- Experience with relational databases (PostgeSQL), ability to create simple SQL queries 

- Experience with git

- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)

- Understanding of dynamic routing (OSPF)  

Preferred experience

- Experience of working with highload zero-downtown environments 

- Experience of coding on Python

- Experience of working with IPsec, VXLAN, Open vSwitch

- Knowledge and experience of working with network equipment Cisco

- Experience of working with Cisco NX-OS

- Knowledge of principles of multicast protocols IGMP, PIM

- Experience of setting multicast on Cisco equipment

- Experience of working with Solarflare Onload

- Experience administering Atlassian products

• Works independently without any supervision
• Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
• Experience in deploying highly complex, distributed transaction processing systems.
• Stay abreast with new innovations and the latest technology trends and explore ways of leveraging these for improving the product in alignment with the business.
• As a component owner, where the component impacts across multiple platforms (5-10-member team), work with customers to obtain their requirements and deliver the end-to-end project.

Required Experience, Skills, and Qualifications

• 5+ years of experience as a DevOps Engineer. Experience with the Golang cycle is a plus
• At least one End to End CI/CD Implementation experience
• Excellent Problem Solving and Debugging skills in DevOps area· Good understanding of Containerization (Docker/Kubernetes)
• Hands-on Build/Package tool experience· Experience with AWS services Glue, Athena, Lambda, EC2, RDS, EKS/ECS, ALB, VPC, SSM, Route 53
• Experience with setting up CI/CD pipeline for Glue jobs, Athena, Lambda functions
• Experience architecting interaction with services and application deployments on AWS
• Experience with Groovy and writing Jenkinsfile
• Experience with repository management, code scanning/linting, secure scanning tools
• Experience with deployments and application configuration on Kubernetes
• Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)
• Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
• Experience with message buses (e.g. Apache Kafka, NATS)
• Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etc)