DevOps Service Desk Specialist

Salesforce DevOps/Release Engineer

Resource type - Salesforce DevOps/Release Engineer

Experience - 5 to 8 years

Norms - PF & UAN mandatory

Resource Availability - Immediate or Joining time in less than 15 days

Job - Remote

Shift timings - UK timing (1pm to 10 pm or 2pm to 11pm)

Required Experience:

• 5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment management.
• Strong expertise in Salesforce deployment processes, including CI/CD pipelines.
• Significant hands-on experience with at least two of the following tools: Gearset, Copado,Flosum.
• Solid understanding of Salesforce architecture, metadata, and development lifecycle.
• Familiarity with version control systems (e.g., Git) and agile methodologies

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, Copado, or Flosum.
• Automate and optimize deployment processes to ensure efficient, reliable, and repeatable releases across Salesforce environments.
• Collaborate with development, QA, and operations teams to gather requirements and ensurealignment of deployment strategies.
• Monitor, troubleshoot, and resolve deployment and release issues.
• Maintain documentation for deployment processes and provide training on best practices.
• Stay updated on the latest Salesforce DevOps tools, features, and best practices.

Technical Skills:

• Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments
• CI/CDBuilding and maintaining pipelines, automation, and release management
• Version ControlProficiency with Git and related workflows
• Salesforce PlatformUnderstanding of metadata, SFDX, and environment management
• Scripting
• Familiarity with scripting (e.g., Shell, Python) for automation (preferred)
• Communication
• Strong written and verbal communication skills

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.

Certifications:

Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus.

Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial.

Experience with Salesforce DX and deployment strategies for large-scale orgs. 

Job Title: DevOps - 3

Roles and Responsibilities:

• Develop deep understanding of the end-to-end configurations, dependencies, customer requirements, and overall characteristics of the production services as the accountable owner for overall service operations
• Implementing best practices, challenging the status quo, and tab on industry and technical trends, changes, and developments to ensure the team is always striving for best-in-class work
• Lead incident response efforts, working closely with cross-functional teams to resolve issues quickly and minimize downtime. Implement effective incident management processes and post-incident reviews
• Participate in on-call rotation responsibilities, ensuring timely identification and resolution of infrastructure issues
• Possess expertise in designing and implementing capacity plans, accurately estimating costs and efforts for infrastructure needs.
• Systems and Infrastructure maintenance and ownership for production environments, with a continued focus on improving efficiencies, availability, and supportability through automation and well defined runbooks
• Provide mentorship and guidance to a team of DevOps engineers, fostering a collaborative and high-performing work environment. Mentor team members in best practices, technologies, and methodologies.
• Design for Reliability - Architect & implement solutions that keeps Infrastructure running with Always On availability and ensures high uptime SLA for the Infrastructure
• Manage individual project priorities, deadlines, and deliverables related to your technical expertise and assigned domains
• Collaborate with Product & Information Security teams to ensure the integrity and security of Infrastructure and applications. Implement security best practices and compliance standards.

Must Haves

• 5-8 years of experience as Devops / SRE / Platform Engineer.
• Strong expertise in automating Infrastructure provisioning and configuration using tools like Ansible, Packer, Terraform, Docker, Helm Charts etc.
• Strong skills in network services such as DNS, TLS/SSL, HTTP, etc
• Expertise in managing large-scale cloud infrastructure (preferably AWS and Oracle)
• Expertise in managing production grade Kubernetes clusters
• Experience in scripting using programming languages like Bash, Python, etc.
• Expertise in skill sets for centralized logging systems, metrics, and tooling frameworks such as ELK, Prometheus/VictoriaMetrics, and Grafana etc.
• Experience in Managing and building High scale API Gateway, Service Mesh, etc
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
• Have a working knowledge of a backend programming language
• Deep knowledge & experience with Unix / Linux operating systems internals (Eg. filesystems, user management, etc)
• A working knowledge and deep understanding of cloud security concepts
• Proven track record of driving results and delivering high-quality solutions in a fast-paced environment
• Demonstrated ability to communicate clearly with both technical and non-technical project stakeholders, with the ability to work effectively in a cross-functional team environment. 

Job Overview:

We are looking for a seasoned OpenStack Administrator with strong expertise in managing large-scale production environments. The ideal candidate should have hands-on experience with Linux, Kubernetes, and OpenShift, and be capable of performing routine maintenance, upgrades, and troubleshooting in complex cloud infrastructures.

The candidate must also be comfortable working with Red Hat support, managing escalations, and communicating effectively with both internal teams and external clients.

Key Skills & Qualifications:

• Proven experience managing OpenStack infrastructure in production.
• Strong proficiency in Linux system administration (RHEL/CentOS preferred).
• Hands-on experience with Kubernetes and OpenShift.
• Experience with system monitoring, log management, and troubleshooting tools.
• Familiarity with RH support portal, managing cases, and following up on resolutions.
• Excellent problem-solving skills and ability to work under pressure.
• Strong client communication skills and ability to articulate technical issues clearly.
• Proven ability to work in and manage large-scale production environments.

Candidates with OpenStack certification will be preferred.

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

Job Description :

• Extensive exp. with K8s (EKS/GKE) and k8s eco-system tooling e,g., Prometheus, ArgoCD, Grafana, Istio etc.
• Extensive AWS/GCP Core Infrastructure skills
• Infrastructure/ IAC Automation, Integration - Terraform
• Kubernetes resources engineering and management
• Experience with DevOps tools, CICD pipelines and release management
• Good at creating documentation(runbooks, design documents, implementation plans )

Linux Experience :

1. Namespace
2. Virtualization
3. Containers

Networking Experience

1. Virtual networking
2. Overlay networks
3. Vxlans, GRE

Kubernetes Experience :

Should have experience in bringing up the Kubernetes cluster manually without using kubeadm tool.

Observability                              

Experience in observability is a plus

Cloud automation :

Familiarity with cloud platforms exclusively AWS, DevOps tools like Jenkins, terraform etc.

As an Infrastructure Engineer at Navi, you will be building a resilient infrastructure platform, using modern Infrastructure engineering practices.

You will be responsible for the availability, scaling, security, performance and monitoring of the navi Cloud platform. You’ll be joining a team that follows best practices in infrastructure as code

• Build out the Infrastructure components like API Gateway, Service Mesh, Service Discovery, container orchestration platform like kubernetes.
• Developing reusable Infrastructure code and testing frameworks
• Build meaningful abstractions to hide the complexities of provisioning modern infrastructure components
• Design a scalable Centralized Logging and Metrics platform
• Drive solutions to reduce Mean Time To Recovery(MTTR), enable High Availability.

• Good to have experience in managing large scale cloud infrastructure, preferable AWS and Kubernetes
• Experience in developing applications using programming languages like Java, Python and Go
• Experience in handling logs and metrics at a high scale.
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

Job Dsecription:

○ Develop best practices for team and also responsible for the architecture

○ solutions and documentation operations in order to meet the engineering departments quality and standards

○ Participate in production outage and handle complex issues and works towards Resolution

○ Develop custom tools and integration with existing tools to increase engineering Productivity

Required Experience and Expertise

○ Having a good knowledge of Terraform + someone who has worked on large TF code bases.

○ Deep understanding of Terraform with best practices & writing TF modules.

○ Hands-on experience of GCP  and AWS and knowledge on AWS Services like VPC and VPC related services like (route tables, vpc endpoints, privatelinks) EKS, S3, IAM. Cost aware mindset towards Cloud services.

○ Deep understanding of Kernel, Networking and OS fundamentals

NOTICE PERIOD - Max - 30 days

As DevOps Engineer, you'll be part of the team building the stage for our Software Engineers to work on, helping to enhance our product performance and reliability.

Responsibilities:

• Build & operate infrastructure to support website, backed cluster, ML projects in the organization.
• Helping teams become more autonomous and allowing the Operation team to focus on improving the infrastructure and optimizing processes.
• Delivering system management tooling to the engineering teams.
• Working on your own applications which will be used internally.
• Contributing to open source projects that we are using (or that we may start).
• Be an advocate for engineering best practices in and out of the company.
• Organizing tech talks and participating in meetups and representing Box8 at industry events.
• Sharing pager duty for the rare instances of something serious happening.
• Collaborate with other developers to understand & setup tooling needed for Continuous Integration/Delivery/Deployment (CI/CD) practices.

Requirements:

• 1+ Years Of Industry Experience Scale existing back end systems to handle ever increasing amounts of traffic and new product requirements.
• Ruby On Rails or Python and Bash/Shell skills.
• Experience managing complex systems at scale.
• Experience with Docker, rkt or similar container engine.
• Experience with Kubernetes or similar clustering solutions.
• Experience with tools such as Ansible or Chef Understanding of the importance of smart metrics and alerting.
• Hands on experience with cloud infrastructure provisioning, deployment, monitoring (we are on AWS and use ECS, ELB, EC2, Elasticache, Elasticsearch, S3, CloudWatch).
• Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Knowledge of data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience in working on linux based servers.
• Managing large scale production grade infrastructure on AWS Cloud.
• Good Knowledge on scripting languages like ruby, python or bash.
• Experience in creating in deployment pipeline from scratch.
• Expertise in any of the CI tools, preferably Jenkins.
• Good knowledge of docker containers and its usage.
• Using Infra/App Monitoring tools like, CloudWatch/Newrelic/Sensu.

Good to have:

• Knowledge of Ruby on Rails based applications and its deployment methodologies.
• Experience working on Container Orchestration tools like Kubernetes/ECS/Mesos.
• Extra Points For Experience With Front-end development NewRelic GCP Kafka, Elasticsearch.