DevOps Service Desk Specialist

Springer Capital is a cross-border asset management firm focused on real estate investment banking in China and the USA. We are offering a remote internship for individuals passionate about automation, cloud infrastructure, and CI/CD pipelines. Start and end dates are flexible, and applicants may be asked to complete a short technical quiz or assignment as part of the application process. 

Responsibilities: 

▪ Assist in building and maintaining CI/CD pipelines to automate development workflows 

▪ Monitor and improve system performance, reliability, and scalability 

▪ Manage cloud-based infrastructure (e.g., AWS, Azure, or GCP) 

▪ Support containerization and orchestration using Docker and Kubernetes 

▪ Implement infrastructure as code using tools like Terraform or CloudFormation 

▪ Collaborate with software engineering and data teams to streamline deployments 

▪ Troubleshoot system and deployment issues across development and production environments 

About LodgIQ

Headquartered in New York, LodgIQ delivers a revolutionary B2B SaaS platform to the travel industry. By leveraging machine learning and artificial intelligence, we enable precise forecasting and optimized pricing for hotel revenue management. Backed by Highgate Ventures and Trilantic Capital Partners, LodgIQ is a well-funded, high-growth startup with a global presence.

Role Summary:

We are seeking a Senior DevOps Engineer with 5+ years of strong hands-on experience in AWS, Kubernetes, CI/CD, infrastructure as code, and cloud-native technologies. This role involves designing and implementing scalable infrastructure, improving system reliability, and driving automation across our cloud ecosystem.

Key Responsibilities:

• Architect, implement, and manage scalable, secure, and resilient cloud

infrastructure on AWS

• Lead DevOps initiatives including CI/CD pipelines, infrastructure automation, and monitoring

• Deploy and manage Kubernetes clusters and containerized microservices

• Define and implement infrastructure as code using Terraform/CloudFormation

• Monitor production and staging environments using tools like CloudWatch, Prometheus, and Grafana

• Support MongoDB and MySQL database administration and optimization

• Ensure high availability, performance tuning, and cost optimization

• Guide and mentor junior engineers, and enforce DevOps best practices

• Drive system security, compliance, and audit readiness in cloud environments

• Collaborate with engineering, product, and QA teams to streamline release processes

Required Qualifications:

• 5+ years of DevOps/Infrastructure experience in production-grade environments

• Strong expertise in AWS services: EC2, EKS, IAM, S3, RDS, Lambda, VPC, etc.

• Proven experience with Kubernetes and Docker in production

• Proficient with Terraform, CloudFormation, or similar IaC tools

• Hands-on experience with CI/CD pipelines using Jenkins, GitHub Actions, or similar

• Advanced scripting in Python, Bash, or Go

• Solid understanding of networking, firewalls, DNS, and security protocols

• Exposure to monitoring and logging stacks (e.g., ELK, Prometheus, Grafana)

• Experience with MongoDB and MySQL in cloud environments

Preferred Qualifications:

• AWS Certified DevOps Engineer or Solutions Architect

• Experience with service mesh (Istio, Linkerd), Helm, or ArgoCD

• Familiarity with Zero Downtime Deployments, Canary Releases, and Blue/Green Deployments

• Background in high-availability systems and incident response

• Prior experience in a SaaS, ML, or hospitality-tech environment

Tools and Technologies You’ll Use:

• Cloud: AWS

• Containers: Docker, Kubernetes, Helm

• CI/CD: Jenkins, GitHub Actions

• IaC: Terraform, CloudFormation

• Monitoring: Prometheus, Grafana, CloudWatch

• Databases: MongoDB, MySQL

• Scripting: Bash, Python

• Collaboration: Git, Jira, Confluence, Slack

Why Join Us?

• Competitive salary and performance bonuses.

• Remote-friendly work culture.

• Opportunity to work on cutting-edge tech in AI and ML.

• Collaborative, high-growth startup environment.

• For more information, visit http://www.lodgiq.com

Role - IT Cloud Engineer/ Devops

• Proficient in Linux.
• Hands on experience with AWS cloud or Google Cloud.
• Knowledge of container technology like Docker.
• Expertise in scripting languages. (Shell scripting or Python scripting)
• Working knowledge of LAMP/LEMP stack, networking and version control system like Gitlab or Github.

Job Description:

The incumbent would be responsible for:

• Deployment of various infrastructures on Cloud platforms like AWS, GCP, Azure, OVH etc.
• Server monitoring, analysis and troubleshooting.
• Deploying multi-tier architectures using microservices.
• Integration of Container technologies like Docker, Kubernetes etc as per application requirement.
• Automating workflow with python or shell scripting.
• CI and CD integration for application lifecycle management.
• Hosting and managing websites on Linux machines.
• Frontend, backend and database optimization.
• Protecting operations by keeping information confidential.
• Providing information by collecting, analyzing, summarizing development & service issues.
• Prepares & installs solutions by determining and designing system specifications, standards & programming.

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software security policies and enhancements to security on existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. 

Responsibilities

• Consulting with management on the operational requirements of software solutions.
• Contributing expertise on information system options, risk, and operational impact.
• Mentoring junior software developers in gaining experience and assuming DevOps responsibilities.
• Managing the installation and configuration of solutions.
• Collaborating with developers on software requirements, as well as interpreting test stage data.
• Developing interface simulators and designing automated module deployments.
• Completing code and script updates, as well as resolving product implementation errors.
• Overseeing routine maintenance procedures and performing diagnostic tests.
• Documenting processes and monitoring performance metrics.
• Conforming to best practices in network administration and cybersecurity.

Qualifications

• Minimum of 2 years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS.
• Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure.
• Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins.
• Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms.
• Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team.
• Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status.
• Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis.
• Interface with developers and triage SQL queries that need to be executed in production environments.
• Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability.
• Minimum 2 years’ experience in Ansible.
• Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
• Must have had prior experience automating deployments to production and lower environments.
• Experience with APM tools like New Relic and log management tools.
• Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS.
• Essential Functions System Architecture Process Design and Implementation

• Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
• Establishing and enforcing systems monitoring tools and standards
• Establishing and enforcing Risk Assessment policies and standards
• Establishing and enforcing Escalation policies and standards

• Have 3+ years of experience in Python development
• Be familiar with common database access patterns
• Have experience with designing systems and monitoring metrics, looking at graphs.
• Have knowledge of AWS, Kubernetes and Docker.
• Be able to work well in a remote development environment.
• Be able to communicate in English at a native speaking and writing level.
• Be responsible to your fellow remote team members.
• Be highly communicative and go out of your way to contribute to the team and help others

Total Experience: 6 – 12 Years

Required Skills and Experience 

• 3+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
• 3+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
• Building and running Docker images and deployment on Amazon ECS
• Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
• Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
• Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
• Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
• Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
• Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
• Understanding of IAM, RBAC, NACLs, and KMS
• Good communication skills

Good to have:

• Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
• Knowledge of database administration such as MongoDB.
• Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.

Responsibilities

• Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
• Establish and promote DevOps thinking, guidelines, best practices, and standards.
• Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.