
Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry.
Responsibilities:
Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users.
Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.
Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues.
Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions.
On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.
Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).
Requirements:
Technical experience in Java Enterprise environment as developer or DevOps specialist.
Familiarity with DevOps principles and ticketing tools like ServiceNow.
Strong analytical, communication, and organizational abilities. Easy to work with.
Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.
Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL.
Skills & Requirements
Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.

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REVIEW CRITERIA:
MANDATORY:
- Strong Senior/Lead DevOps Engineer Profile
- Must have 8+ years of hands-on experience in DevOps engineering, with a strong focus on AWS cloud infrastructure and services (EC2, VPC, EKS, RDS, Lambda, CloudFront, etc.).
- Must have strong system administration expertise (installation, tuning, troubleshooting, security hardening)
- Must have solid experience in CI/CD pipeline setup and automation using tools such as Jenkins, GitHub Actions, or similar
- Must have hands-on experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible
- Must have strong database expertise across MongoDB and Snowflake (administration, performance optimization, integrations)
- Must have experience with monitoring and observability tools such as Prometheus, Grafana, ELK, CloudWatch, or Datadog
- Must have good exposure to containerization and orchestration using Docker and Kubernetes (EKS)
- Must be currently working in an AWS-based environment (AWS experience must be in the current organization)
- Its an IC role
PREFERRED:
- Must be proficient in scripting languages (Bash, Python) for automation and operational tasks.
- Must have strong understanding of security best practices, IAM, WAF, and GuardDuty configurations.
- Exposure to DevSecOps and end-to-end automation of deployments, provisioning, and monitoring.
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- Candidates from NCR region only (No outstation candidates).
ROLES AND RESPONSIBILITIES:
We are seeking a highly skilled Senior DevOps Engineer with 8+ years of hands-on experience in designing, automating, and optimizing cloud-native solutions on AWS. AWS and Linux expertise are mandatory. The ideal candidate will have strong experience across databases, automation, CI/CD, containers, and observability, with the ability to build and scale secure, reliable cloud environments.
KEY RESPONSIBILITIES:
Cloud & Infrastructure as Code (IaC)-
- Architect and manage AWS environments ensuring scalability, security, and high availability.
- Implement infrastructure automation using Terraform, CloudFormation, and Ansible.
- Configure VPC Peering, Transit Gateway, and PrivateLink/Connect for advanced networking.
CI/CD & Automation:
- Build and maintain CI/CD pipelines (Jenkins, GitHub, SonarQube, automated testing).
- Automate deployments, provisioning, and monitoring across environments.
Containers & Orchestration:
- Deploy and operate workloads on Docker and Kubernetes (EKS).
- Implement IAM Roles for Service Accounts (IRSA) for secure pod-level access.
- Optimize performance of containerized and microservices applications.
Monitoring & Reliability:
- Implement observability with Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
- Establish logging, alerting, and proactive monitoring for high availability.
Security & Compliance:
- Apply AWS security best practices including IAM, IRSA, SSO, and role-based access control.
- Manage WAF, Guard Duty, Inspector, and other AWS-native security tools.
- Configure VPNs, firewalls, and secure access policies and AWS organizations.
Databases & Analytics:
- Must have expertise in MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
- Manage data reliability, performance tuning, and cloud-native integrations.
- Experience with Apache Airflow and Spark.
IDEAL CANDIDATE:
- 8+ years in DevOps engineering, with strong AWS Cloud expertise (EC2, VPC, TG, RDS, S3, IAM, EKS, EMR, SCP, MWAA, Lambda, CloudFront, SNS, SES etc.).
- Linux expertise is mandatory (system administration, tuning, troubleshooting, CIS hardening etc).
- Strong knowledge of databases: MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
- Hands-on with Docker, Kubernetes (EKS), Terraform, CloudFormation, Ansible.
- Proven ability with CI/CD pipeline automation and DevSecOps practices.
- Practical experience with VPC Peering, Transit Gateway, WAF, Guard Duty, Inspector and advanced AWS networking and security tools.
- Expertise in observability tools: Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
- Strong scripting skills (Shell/bash, Python, or similar) for automation.
- Bachelor / Master’s degree
- Effective communication skills
PERKS, BENEFITS AND WORK CULTURE:
- Competitive Salary Package
- Generous Leave Policy
- Flexible Working Hours
- Performance-Based Bonuses
- Health Care Benefits
Required Skills
● Experience: Minimum of 5 years of professional experience in a DevOps Engineer
role
● Cloud Proficiency: Proven experience with at least one major cloud provider (AWS,
Azure, or GCP).
● Scripting & Programming: Strong scripting skills in languages such as Bash, Python,
or Go.
● IaC Tools: Hands-on experience with Terraform.
● Container Technology: Expertise in Docker and Kubernetes.
● CI/CD Tools: Proficient with CI/CD platforms like Jenkins, GitLab CI, or Travis CI.
● Configuration Management: Experience with configuration management tools like
Ansible, Chef, or Puppet.
● Version Control: Strong knowledge of Git and branching strategies.
● Problem-Solving:Excellent problem-solving abilities and a commitment to automation
and continuous improvement.
tools, build pile lines, deployment and production support.
• Maintaining mission critical day-to-day operations of the production processing platform and internal company resources.
• shall have sound and working knowledge of various devops tools like git, gitlab, jUnit, sonarqube, Jenkins, nagios etc.
• Shall have working knowledge of mentioned devOps tools.
• Analysing, executing and streamlining devops tools and practices.
• Automating processes with rights tools.
• Facilitating development process & operations.
• Establishing suitable devops channel across the organization.
• Setting up CI-CD to speed up software development and deployment process.
• Monitoring, reviewing and managing technical operations.
Please Apply - https://zrec.in/sEzbp?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: DevOps Engineer Azure
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 2-4 years
Education: B.Tech/MCA/BCA
Notice Period: Immediately
Infra360.io is searching for a DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As a DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure.
Below is a detailed description of the roles and responsibilities, expectations for the role.
Tech Stack :
- Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
- Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
- ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
- Helm: Expertise in Helm for managing Kubernetes applications.
- Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
- Debugging and Troubleshooting: The DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.
Key Responsibilities:
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
Ideal Candidate Profile:
- A graduation/post-graduation degree in Computer Science and related fields
- 2-4 years of strong DevOps experience with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Strong experience of Amazon Web Services (EC2, RDS, VPC, S3, Route53, IAM etc.)
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in production environment and fixing them
- Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
- Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience with managing/mentoring small team of 2-3 people (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Lo
• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as code
• Ensure configuration and compliance with configuration management tools
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization
Qualifications:
• At least 3-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Expertise on configuration management
• Hands-on experience deploying and managing infrastructure with Terraform
• Solid foundation of networking and Linux administration
• Experience with Docker, GitHub, Jenkins, ELK and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Strong bias for action and ownership
Requirements:-
- Bachelor’s Degree or Master’s in Computer Science, Engineering,Software Engineering or a relevant field.
- Strong experience with Windows/Linux-based infrastructures, Linux/Unix administration.
- knowledge of Jira, Bitbucket, Jenkins, Xray, Ansible, Windows and .Net. as their Core Skill.
- Strong experience with databases such as SQL, MS SQL, MySQL, NoSQL.
- Knowledge of scripting languages such as Shell Scripting /Python/ PHP/Groovy, Bash.
- Experience with project management and workflow tools such as Agile, Jira / WorkFront etc.
- Experience with open-source technologies and cloud services.
- Experience in working with Puppet or Chef for automation and configuration.
- Strong communication skills and ability to explain protocol and processes with team and management.
- Experience in a DevOps Engineer role (or similar role)
- AExperience in software development and infrastructure development is a plus
Job Specifications:-
- Building and maintaining tools, solutions and micro services associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.
- Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
- Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
- Deploy product updates as required while implementing integrations when they arise.
- Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
- Specifying, documenting and developing new product features, and writing automating scripts. Manage code deployments, fixes, updates and related processes.
- Work with open-source technologies as needed.
- Work with CI and CD tools, and source control such as GIT and SVN.
- Lead the team through development and operations.
- Offer technical support where needed, developing software for our back-end systems.
- Proficient in Java, Node or Python
- Experience with NewRelic, Splunk, SignalFx, DataDog etc.
- Monitoring and alerting experience
- Full stack development experience
- Hands-on with building and deploying micro services in Cloud (AWS/Azure)
- Experience with terraform w.r.t Infrastructure As Code
- Should have experience troubleshooting live production systems using monitoring/log analytics tools
- Should have experience leading a team (2 or more engineers)
- Experienced using Jenkins or similar deployment pipeline tools
- Understanding of distributed architectures
1. Should have worked with AWS, Dockers and Kubernetes.
2. Should have worked with a scripting language.
3. Should know how to monitor system performance, CPU, Memory.
4. Should be able to do troubleshooting.
5. Should have knowledge of automated deployment
6. Proficient in one programming knowledge - python preferred.










