11+ SCCP Jobs in India

Key Responsibilities

• Primarily responsible for the design, development and testing of LTE features for small cell system being developed by Mavenir
• Software development (code & test) of their modules with no supervision. Ability to do high level design and review low-level design/code.
• Accurate estimation of their work.
• Participate in architecture discussions.
• Adherence to development process and quality metrics.

Job Requirements

• Good understanding of 5G,  LTE and/or UMTS standards.
• Knowledge of 3GPP NR, EUTRAN procedures.
• Knowledge on any of the protocols like RRC, MAC, RLC, LTE/NR L3/L2 protocol stacks.
• Knowledge of RRM, Tr069 interface, NETCONF, YANG.
• Experience of developing UNIX/Linux applications.
• Excellent knowledge of C, data structures and operating systems.
• Knowledge of Network virtualisation concepts will be a plus.
• Experience of any of the following would also be an advantage: IP Networks and Protocols, SCTP, MTP3, M3UA, SS7, SCCP, HNBAP, RUA, RANAP, S1AP, GTP
• Good knowledge of any of version control system like SVN, MKS, clearcase.
• Good team player with knowledge of Agile methodology will be a plus

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

We are looking for a dynamic and driven Recruiter cum HR Executive to join our growing team. The ideal candidate will have hands-on experience in technical recruitment, employee engagement, and HR operations. You will play a crucial role in building a high-performing team while maintaining a positive and efficient work environment.

Key Responsibilities

Recruitment & Talent Acquisition

• Manage end-to-end recruitment lifecycle — from sourcing to onboarding.
• Understand technical requirements (PHP, Laravel, Java, Node.js, React, DevOps, etc.) and identify the right talent.
• Use multiple sourcing channels — job portals, LinkedIn, referrals, and internal databases.
• Conduct initial screening, coordinate technical interviews, and ensure timely closures.
• Maintain a candidate pipeline for future hiring needs.

HR Operations

• Manage onboarding and induction for new hires.
• Maintain employee records, attendance, and HR databases.
• Handle employee queries and assist in payroll coordination.
• Draft offer letters, appointment letters, and other HR documentation.

Performance & Engagement

• Coordinate monthly performance reviews and feedback cycles.
• Organize employee engagement activities, rewards, and recognition programs.
• Support management in designing KRAs, appraisal processes, and team structures.
• Help create a positive, growth-oriented culture aligned with company values.

Required Skills & Qualifications

• 2–3 years of experience in HR and technical recruitment in IT/software domain.
• Strong understanding of IT roles, stacks, and job descriptions.
• Excellent communication and interpersonal skills.
• Proficiency with job portals (Naukri, LinkedIn, cutshort) and HR tools (Zoho People, Excel, etc.).
• Ability to multitask, prioritize, and maintain confidentiality.

Preferred Attributes

• Experience working in a startup or small-to-mid-size tech company.
• Knowledge of employee lifecycle management and HR compliance.
• Strong coordination skills between technical and management teams.
• Energetic, proactive, and solution-oriented approach.

What We Offer

• Dynamic and collaborative work culture.
• Exposure to hiring across diverse technologies and domains.
• Growth opportunities and mentorship from senior leadership.
• Competitive compensation package.

Position: Assistant manager - Payroll & Compliance

Location: Gurgaon

Experience: 5+ years

Salary: 10-12 LPA

Industry: Retail

Job Summary:

We are seeking an experienced and detail-oriented Assistant Manager - Payroll & Compliance to oversee payroll processing, statutory compliance, and employee compensation for our retail operations. The ideal candidate will ensure accurate payroll execution, timely statutory filings, and adherence to labor laws and company policies.

Key Responsibilities:

Payroll Management:

• Manage end-to-end payroll processing for all employees, ensuring accuracy and compliance.
• Ensure timely salary disbursement, tax deductions (TDS), and reimbursements.
• Maintain and update employee salary structures, increments, and bonus payouts.
• Handle payroll reconciliations, reports, and audits.
• Coordinate with finance and HR teams for payroll-related queries.

Statutory Compliance:

• Ensure compliance with PF, ESI, LWF, Gratuity, and Bonus Act.
• File PF, ESIC, PT, TDS, and other statutory returns as per government deadlines.
• Stay updated with labor laws, tax regulations, and government notifications impacting payroll.
• Conduct periodic internal audits to ensure 100% compliance.

Employee Benefits & Compensation:

• Administer leave policies, attendance tracking, and overtime calculations.
• Handle employee queries related to payroll, taxation, and benefits.
• Ensure smooth processing of full & final settlements for exiting employees.
• Work on salary benchmarking & structuring as per industry standards.

HR & Compliance Reporting:

• Prepare and present payroll analytics & compliance reports to management.
• Assist in statutory inspections & audits conducted by labor authorities.
• Implement payroll process improvements & automation initiatives.

Key Skills & Requirements:

• 5+ years of experience in payroll processing & compliance, preferably in the retail industry.
• In-depth knowledge of labor laws, tax regulations, and statutory compliances.
• Proficiency in HRMS software (SAP, PeopleStrong, ADP, etc.) and payroll processing tools.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to handle high-volume payroll processing in a fast-paced retail environment.

Mail updated resume with current salary-

Email: jobs[at}glansolutions.[dot}om

Satish: 88 O2 74 97 43

Website: www.glansolutions.com

Job Description

As an IT Sales Intern, you will be an integral part of our sales team, focusing on field

sales activities. This internship is designed to provide you with hands-on experience in

IT sales, client engagement, and sales strategy. You will have the

opportunity to learn from experienced professionals and contribute to our growth in a

dynamic industry.

Responsibilities

• Identify potential clients through research, networking, and market analysis to
• create a pipeline of leads.
• Develop and maintain relationships with prospective and existing clients by
• providing information on services.
• Develop a deep understanding of our cybersecurity services to effectively
• communicate their value propositions to clients.
• Prepare and deliver compelling sales presentations to showcase our IT solutions
• and address client needs.
• Assist in preparing sales proposals, quotes, and contracts while collaborating
• with the sales team.
• Perform various tasks, such as organizing sales documents, maintaining sales
• records, and scheduling appointments.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• This may involve creating reports and presentations to share insights with the
• sales team.
• Actively participate in training sessions and workshops to enhance your
• knowledge of IT services.

Candidate Skills

• Strong communication and interpersonal skills.
• Eagerness to learn and adapt in a fast-paced environment.
• Ability to work independently and as part of a team.
• Basic understanding of IT concepts and technology trends (preferred).
• Previous sales or customer service experience (preferred)..

Qualifications

• Candidate must have a degree in the field of business administration.
• Any vendor natural business development training and certification will be preferred.

Benefits

• Hands-on experience in the cybersecurity industry.
• Training and mentorship from experienced professionals.
• Opportunity to develop valuable sales and business development skills

Salary Package: Performance based

Job Type: Full time (In office)

Start Date: Immediate

Documents Requirement: Previous Internship Experience Letter (if any), ID Proof, Internship job offer letter (if any), Updated CV, Last qualification certificate.

Responsibilities : 

• Create a systematic, process-driven approach to brands outreach and relationship management
• Develop and execute partnerships strategy for product offerings
• Partner with businesses that help reinforce the brand position and drive user growth
• Research partners, identify key players and generate interest
• Collaborate & lead immediate and cross functional team members to align our internal goals with new and existing partner relationships and the deployment
• Negotiate and finalize deals in accordance with company’s contract guidelines and policies
• Mentor and manage execution teams interacting with our customers and internal stakeholders to deliver goals as per partner agreement
• Drive automation of processes across channels for enhanced customers experience
• Design and implement necessary analytics to measure and optimize Partnerships
• Continuously review procedures, controls, and systems to give recommendations for improvements in quality, efficiency & TAT.
• Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partners’ liaison internally.

Expectations & Skills: 

• Proven ability to develop relationships, negotiate, coordinate and problem solve with external partners
• Strong research skills to be able to evaluate opportunities from strategic, brand, financial, and operational perspectives
• Excellent interpersonal skills with the ability to think and communicate creatively, thoughtfully, and on your feet with diverse teams
• Strong team player with excellent track record of success in high matrix, fast-paced environments with changing priorities

Qualification & Experience: 

• 5+ years of experience working in a Brand partnerships & alliances team, preferably in front facing roles
• Prior experience of having worked on strategic brand deals

Manager - Brand Partnerships will directly report to the Head of Uable Store. 

About us:

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What will you do?

• Discover as well as connect, pitch, and onboard e-learning content creators in the universe
• Own the end to end sales cycle
• Lead initiatives to help the customers understand and imagine the possibilities and potential that our platform provides them
• Show proficiency in conducting live demos and in resolving any technical queries that the customers might have
• Spearhead efforts aimed at mentoring peers, defining our culture, and helping to build a fast-growing team

You should apply, if you

• Bring your A-game: Have a strong business acumen, strong analytical aptitude and a problem-solving attitude
• Are a Mr/Ms. 360: Are multi-tasker, critical thinker, and a tactical executioner
• Bring veteran experience: Have worked with different teams and stakeholders and built strong customer relations. Preferably in high growth start-ups, for a year or longer
• Are a social butterfly: Have excellent communication and interpersonal skills
• Have the fluency we need: The Kannada language is your strong suit.

Early joiners preferred!

Being a Part of the Clan!

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.